Answering Machine/Phone/Fax receiving

Hi,
I was wondering if anybody knows of any software that makes the difference between different rings. Basically, my phone line is set-up with two phone numbers on the same line, each number has its own diferent ring. I would like the answering machine to pick-up for one ring and my Mac/fax to pick up for the other ring. Is that possible?

Hello @BoltAction,
Welcome to the HP Forums!
I understand when you're receiving a fax, the answer machine comes on using the Officejet 8620. I will do my best to assist you! Let's check the fax settings on your printer to make sure everything is correct:
Do you have a distinctive ring pattern? If not, then make sure the ring pattern is set to All rings in the basic fax menu
Do you have a Voice mail on this line as well?
Please turn off error correction mode on your printer:
On the printer control panel, swipe the display to scroll to Setup , and then touch the Setup icon ( ).
Touch Fax Setup , and then touch Advanced Fax Setup.
Touch Error Correction mode to off
Next, follow this entire HP document on Cannot Send or Receive Faxes. I would like you perform any steps I haven't covered on this post. Make sure you that the answer machine is connected properly. Please let me know if any of these steps make a difference. Have a great night!
I worked on behalf of HP.

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This question was solved.
View Solution.

Hi ChuckStewart,
This is certainly a head scratcher! I have found some additional information, from the following link Using an HP Fax Product with a Telephone Answering Machine (TAM).
I found this blurb interesting, When recording the outgoing message on your TAM, the voice portion should be at least 10 seconds long, but no longer than 20 seconds . Record 5 to 7 seconds of silence at the end of the voice portion of your outgoing message (total outgoing message length would be your voice message plus the additional 5 to 7 seconds of recorded silence ).
I wonder if you might find something helpful in the document.
Please let me know. thanks.
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Sunshyn2005 - I work on behalf of HP

Pixma MX 882 in if there is an answer machine on the line I can only receive faxes manually

I have a Pixma MX 882. I was told a while back by Canon Support that if there is an answer machine on the same line as the Canon that I can only receive faxes manually. Has Canon solved the problem.?
HP can do it, Brothers can do it, old Fax only machines can do it

Hi mort,
This is true...but let me clarify the setup for you. The answering machine must be connected directly to the printer. Your phone cord will come from the wall outlet, into your PIXMA MX882 (L port on your printer) and then out (from the phone port) to the answering machine. With your printer connected between the wall outlet and the answering machine, the printer can "listen in" for a fax on the line when the answering machine picks up. Be sure the printer is set to Tel Priority mode and the answering machine is set to pick up in about 3 rings.
If this didn't work, or if you have any other questions, please feel free to Contact Us!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Receiving a fax on a shared voice/fax/answering machine configuration

I have changed my phone service to Uverse and I no longer have a unique incoming fax number. I share the same number with my incoming/outgoing voice and fax. The "answering machine" is built into my service with AT&T. I can send a fax without a problem. During the fax setup process the report says "After answering a call, if you hear fax tones, you can receive the fax manually by either pressing the "Start" button on the printer control panel or by pressing "1 2 3" in sequence on your extension phone. You can hang up the extension phone after the printer answers."
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Hi @TonyW63
Since you are doing what you were told, I don't think you are doing anything wrong, I do however think what you were told may be slightly incorrect I think I remember these, press the 1, 2, 3, instructions applying to some of the older HP fax machines, but I do't believe it works with the newer machines.
Now, it is possible I am incorrect, but we could try something. Do you have a corded phone? Maybe if you try the 1, 2, 3 sequence on a corded phone instead of a cordless it may work.
Frankly, I thought if you picked up a phone call, not knowing it was a fax until the tones started, if you hung it up quick enough the fax would pick it up without you having to do anything, this I suppose only works if you have auto answer on. Based on your description, I guess you don't use the auto answer because then it would interfere with your voicemail
Let's try the 1, 2, 3 with a corded phone and if that doesn't work I will do some further research to see what I can find.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Receiving FAX on Answering Machine Line

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Hi
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Er, you could try reading the user guide?
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This question was solved.
View Solution.

If you only get fax once in a while, I would suggest turn off auto answer on the 8600, and when you hear the fax tone, *#123 to tell the fax machine to pick up. That way, you can leave your answering machine the way it is, and not miss the faxes either.

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Hello A082692a,
First important question is, is it a real answering machine or something like a Voicemail service. With a real answering machine click HERE to see how to set up your fax and answering machine. Be awere of the fact that the message you record on your answering machine needs to be recording to several rules. But all this is explained on the page you can reach by clicking on the link above.
Voicemail service will most likely not work with the fax, but there are som e internet sites with thing you can try. A Google search on use a fax with voicemail will help.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

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I use Palm desktop as my diary and it seems to have the ability to dial phone numbers. Could I use my bluetooth headset the same way as I use it in Skype, only to talk on my landline? Is there any software that will act as an answering machine if someone dials into the computer?
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OS 7.5 used to include this as standard - I don't know when it was dropped.
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Hi I assume the answering machine you have is the response 15. I cannot see that it would cause any sort of damage to anything, as far as it working OK the best advice would be to try it yet again cannot see why it would not work.
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I Phone Answer machine

Can I get the Answer Phone to call me when a message has been left.
This would be so much easyer when the bluetooth head set is connected and while driving. Most phones have this option can not find it on the I Phone.
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Then would be able to listen to my message while I am driving.

Yes usually on mobile when some body leaves a message the answer phone then rings you. so you can then listen to the message that has been left. Just like answering a call so when I have my I phone blue tooth conected while im driving I just answer the phone and hear my messages. With out this I can not retreive messages while driving.

Answering Machine/Phone/Fax receiving

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