Antenna Issue, bumpers free for everyone until recall or software solution
I have mine since yesterday, the antenna issue is unacceptable. I'm thinking about returning it but I changed telephone operator and it won't be simple to rollback the process.
I think, no I demand that, the bumpers should be free for everyone who bought an iPhone 4, until a patch or hardware solution is offered.
An official communication about the issue is also required before christmas.
http://valleywag.gawker.com/5574781/an-iphone-class-action-suit-is-in-the-works
Similar Messages
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Apple said that the iWork will be free for everyone.
I have a new iPad mini bought on 20 August and iWork is still paid.(Just a dollar smaller).What's the problem. Can somebody tell it to me?
No, Apple did not say iWork will be free for everyone. The notes on the iPhone 5S tech page says:
iPhoto, iMovie, Keynote, Pages, and Numbers are free on the App Store for qualifying iOS 7 compatible devices activated after September 1, 2013. See www.apple.com/ios/whats-new/ for iOS 7 compatible devices. Downloading apps requires an Apple ID.
That means an iOS device activated for the first time after September 1. No way does that mean "everyone." -
Skype Group Video: Free for everyone or not?
I've been paying for Skype Premium for 2 years now for group video chat. Now I read EVERYWHERE including Skype's website that says Skype Group Video chat is now free. So I chat with a Skype customer service guy to find out why I was charged for Skype Premium and why I even need it anymore. He tells me Group Video is NOT free for everyone and that it's coming in the near future. I asked him why the FRONT PAGE of Skype.com says it's free and all he says it that it's not free.
Anyone know what the deal is?
Here's page 2-3 for our chat log:
Spectral : at 16:20:44
so if Group calling I now Free, I do not need Skype Premium? Since that's all I used it for
Jogel V: at 16:18:06
Alright..
Jogel V: at 16:18:20
But you still don't have this free premium Robert..
Jogel V: at 16:18:43
What do you want to do to your Skype Premium? Tell me please so I can assist you
Spectral : at 16:22:24
Sorry, I don't understand. The front page of Skype says Group calling is now free for everyone
Spectral : at 16:22:48
I was paying for Premium to get Group calling.
Spectral : at 16:23:10
so now that group is Free. I do not need Premium
Jogel V: at 16:20:29
Yes I understand..
Jogel V: at 16:20:43
We cannot do that just in one day Robert..
Spectral : at 16:23:43
do what?
Jogel V: at 16:20:54
It takes time for everyone to have it..
Jogel V: at 16:21:06
It's moving Robert.
Jogel V: at 16:21:15
You can wait.
Jogel V: at 16:21:39
Like what I ve said, you will receive notification about this once Free Group video calling reached
you.
Jogel V: at 16:21:43
*reaches
Spectral : at 16:24:49
so group calling isn't Free even though Skype Web page says it's free?
Jogel V: at 16:22:19
It's free for some users Robert. As of now.. not for all.
Jogel V: at 16:22:27
We are still working on it.
Jogel V: at 16:22:43
I hope you understand..
Jogel V: at 16:23:01
So to settle this Robert, what do you want to happen??
Spectral : at 16:27:06
sorry, I don't. I know what you're saying. But why does www.skype.com says "Group calling is
now FREE". Nowhere does it say it's free to only "some" people.
Jogel V: at 16:24:27
Yes..
Jogel V: at 16:24:39
Because people think Skype is unfair.
Jogel V: at 16:24:45
Why just for some right??
Jogel V: at 16:25:04
The reason why we put "ALL" because all users will have it..
Jogel V: at 16:25:13
Just wait robert..
Spectral : at 16:28:10
"Will" have it?
Jogel V: at 16:25:29
Yes! "will" have it..
Jogel V: at 16:25:35
I said, it's moving..
Spectral : at 16:28:28
so Skype group calling isn't free right noiw?
Jogel V: at 16:25:43
For some//
Jogel V: at 16:25:49
not all users..
Jogel V: at 16:26:00
AS OF NOW..
Jogel V: at 16:26:34
Would there be anything else?Indeed we had some changes recently with Group Video calling becoming a free feature in Skype. Some further reading here: http://blogs.skype.com/2014/04/28/skype-loves-bringing-groups-together-with-free-group-video-calling...
We therefor upgraded Skype Premium subscriptions as detailed here: https://support.skype.com/en/faq/FA34454/what-s-new-with-group-video-calling
The Skype Premium subscription you have includes an unlimited calling option to a country of your choice. This should get upgraded to an "Unlimited World" subscription allowing you to call 60+ countries while keeping the same subscription price. This upgrade hasn't seem to have happened yet for your account though.
If you don't think you will use the calling subscriptions please follow the instructions here to cancel your subscription. Then follow the instructions here to request a refund: https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
Is CS2 free for everyone?
I've researched and cannot find a for sure answer.
I am unable to call Adobe, and unable to find an email for them.
The question is; although it's possible to download and install Photoshop CS2 from Adobe's website, is it intended and legal to do so by someone who has not purchased CS2?Quoted from this link: Download Acrobat 7 and CS2 products
"The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products." -
Why is visual voicemail free for iPhone but not for other phones?
I recently activated an iPhone on my line -- temporarily -- and found that visual voicemail was included and didn't cost a dime. Can anyone explain why visual voicemail is free for iPhones but if you want it for any other phone it bears a monthly charge?
Also VVM is also free for everyone. The $2.99 is for the premium version. You can search the FAQ and there's a pricing list and shows what you get.
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Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software. I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software and don't recall installing any new software before the issue began.
Any help would be greatly appreciated, I will post the error message below. Thanks.
Process:
DSS Player [186]
Path:
/Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
Identifier:
com.olympus.DSSPlayerV7
Version:
7.4.0 (0.1)
Code Type:
X86 (Native)
Parent Process: launchd [98]
Date/Time:
2013-11-23 11:44:03.999 +1100
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
209192 sec
Crashes Since Last Report:
4
Per-App Interval Since Last Report: 273602 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
EDE95D54-CA0A-4ABC-8241-167C27AAFC1D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007ff4005
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.OlympusSys.OlympusDSSFile
0x005e1fa3 DSSFile_GetDSSIndexMark + 1091
1 com.olympus.DSSPlayerV7
0x0004e5cf -[DSSFileManager setActive] + 61
2 com.olympus.DSSPlayerV7
0x0004a939 -[DSSFileManager setFileInfo:needMusicInfo:] + 698
3 com.olympus.DSSPlayerV7
0x000486f8 -[DSSFileManager initWithFilePath:needMusicInfo:] + 124
4 com.olympus.DSSPlayerV7
0x00009470 -[DSSMainWindowController createFileInfosNew:folderId:] + 742
5 com.olympus.DSSPlayerV7
0x0000ccd6 -[DSSMainWindowController updateFolderInfos:folderIds:] + 622
6 com.olympus.DSSPlayerV7
0x00020bdb -[DSSMainWindowController awakeFromNib] + 3665
7 com.apple.AppKit
0x0114e21c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
8 com.apple.AppKit
0x0114c1a4 loadNib + 257
9 com.apple.AppKit
0x0114b7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
10 com.apple.AppKit
0x0114b4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 com.apple.AppKit
0x011dafcb -[NSWindowController loadWindow] + 223
12 com.apple.AppKit
0x01171f22 -[NSWindowController window] + 89
13 com.apple.AppKit
0x013d6dbc -[NSWindowController showWindow:] + 36
14 com.olympus.DSSPlayerV7
0x000035b4 -[DSSAppController applicationDidFinishLaunchingAfterShowSplashWindow] + 464
15 com.olympus.DSSPlayerV7
0x000065d0 -[DSSAppController completeCheckRemoteConnWhenAppLaunch] + 86
16 com.apple.Foundation
0x021b0738 __NSThreadPerformPerform + 705
17 com.apple.CoreFoundation
0x032bc42b __CFRunLoopDoSources0 + 1563
18 com.apple.CoreFoundation
0x032b9eef __CFRunLoopRun + 1071
19 com.apple.CoreFoundation
0x032b93c4 CFRunLoopRunSpecific + 452
20 com.apple.CoreFoundation
0x032b91f1 CFRunLoopRunInMode + 97
21 com.apple.HIToolbox
0x02537e04 RunCurrentEventLoopInMode + 392
22 com.apple.HIToolbox
0x02537af5 ReceiveNextEventCommon + 158
23 com.apple.HIToolbox
0x02537a3e BlockUntilNextEventMatchingListInMode + 81
24 com.apple.AppKit
0x0118e595 _DPSNextEvent + 847
25 com.apple.AppKit
0x0118ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
26 com.apple.AppKit
0x011501f3 -[NSApplication run] + 821
27 com.apple.AppKit
0x01148289 NSApplicationMain + 574
28 com.olympus.DSSPlayerV7
0x0000257a _start + 216
29 com.olympus.DSSPlayerV7
0x000024a1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00f44382 kevent + 10
1 libSystem.B.dylib
0x00f44a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x00f43f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x00f43cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x00f43781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x070a5400 ebx: 0x070a5c00 ecx: 0x001b4955 edx: 0x00000024
edi: 0x07ff400e esi: 0x00000000 ebp: 0xbfffdbc8 esp: 0xbfffdb60
ss: 0x0000001f efl: 0x00010217 eip: 0x005e1fa3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x07ff4005
Binary Images:
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0x187000 - 0x187ff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x18a000 - 0x484fef com.apple.QuickTime 7.6.6 (1800) <D3538A45-5F4B-262A-06AB-64C1EBAC4A33> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0x5ec000 - 0x5ecff7 com.apple.Carbon 150 (152) <2539A94A-34D9-45CB-8F3E-AD53149E0BD5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x5ef000 - 0x5efff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0xae7000 - 0xae8ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0xaed000 - 0xb39fff +com.yourcompany.yourcocoaframework ??? (1.44) /Library/Frameworks/OlympusDeviceManager.framework/Versions/A/OlympusDeviceMana ger
0xbe1000 - 0xc3eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0xc5e000 - 0xda1fef com.apple.QTKit 7.7 (1800) <9DD27495-3020-0928-B3F2-D418C336E163> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0xe58000 - 0xec2fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0xf1d000 - 0x10c4ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x1146000 - 0x1a29ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1ec5000 - 0x1ff3fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x2da2000 - 0x2dacffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x2db5000 - 0x2dfbff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x3199000 - 0x3199ff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
0x319d000 - 0x31afff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
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0x34f0000 - 0x3cdf557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x3da7000 - 0x3f6afeb com.apple.ImageIO.framework 3.0.6 (3.0.6) <AE641FAD-DF38-AE31-B45B-85AEE7AF3A45> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
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0x4217000 - 0x426aff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x4295000 - 0x42a6ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x43aa000 - 0x43befe7 libbsm.0.dylib ??? (???) <B328FA0A-899C-4FC4-F2AC-2FDC08819CD2> /usr/lib/libbsm.0.dylib
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0x43cd000 - 0x43d9ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x43dd000 - 0x46fdff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x4773000 - 0x481ffe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x4884000 - 0x48c8fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x48ef000 - 0x49bafef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x4a19000 - 0x4a99feb com.apple.SearchKit 1.3.0 (1.3.0) <7AE32A31-2B8E-E271-C03A-7A0F7BAFC85C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x4acd000 - 0x4b00ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x4b18000 - 0x4bb5fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x4bf4000 - 0x4c1affb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x4c30000 - 0x4c3dff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2Hi,
Please review the link below, here is a useful article for you.
Tips and Tricks for Deploying the Application Catalog in System Center 2012 Configuration Manager
http://blogs.technet.com/b/configmgrteam/archive/2012/07/05/tips-and-tricks-for-deploying-the-application-catalog-in-system-center-2012-configuration-manager.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
I have themes up at www.freebbstuff.ning.com for everyone to use for free. They are fun to change. I do this in my free time and I share them with everyone for free. No strings attached. You can join as a member if you choose to but it is not required to use the site.
I also have wallpapers and much more- So go take a look
I hope you enjoy.
Jessica
www.freebbstuff.ning.comI have themes up at www.freebbstuff.ning.com for everyone to use for free. They are fun to change. I do this in my free time and I share them with everyone for free. No strings attached. You can join as a member if you choose to but it is not required to use the site.
I also have wallpapers and much more- So go take a look
I hope you enjoy.
Jessica
www.freebbstuff.ning.com -
Looking for Q&A session from July 16th press conference on antenna issue.
Does anyone know where I can find the rest of video, the Q&A session, from the July 16th press conference on the iPhone 4's antenna issue? The post on apple.com cuts it off. Kind of irritating because I'm experiencing the same issue, and I'd like to see what questions were asked. All I can find are a few very small clips here and there on other websites and excerpts of the session with a lot of spin mixed in. I just want to watch it for myself. Anyone know where I can find it in its entirety?
http://www.msnbc.msn.com/id/38263228/
In the video at the bottom, it clearly shows video from the Q&A session. So yes, the Q&A session was recorded.
So, does anyone with more accurate information know where this can be found unedited without all the spin. -
My take on the iPhone antenna issue
I'll start off by saying I own a 3GS, don't own a 4, have seen one a friend has and know a few friends that have them.
I've had other products (like a knife) that have an optional guard. You can leave it off and "be careful" or you can put it on and have the item be somewhat less attractive. This is my personal take on Apple's reasoning.
You definitely would not want to increase the size of the iPhone by building in a case, because a third part might make a case that, say, was also a checkbook case. So it makes sense for the iPhone to be bare bones, and you have the option of adding a case if you want one.
The mistake, as I see it, was in Apple not including a bumper with the iPhone, +and having the bumper already be on the iPhone when you took it out of the box.+
Had they done this, IMO there would have been no complaints at all.
Message was edited by: NewYorkYogiI agree the bumpers should have been free and included.
The antenna issue though is very subjective. Steve is right. I have seen every phone i have owned drop bar level depending on how i hold it. This one is more pronounced because we can touch the antenna, usually a radio no no. The idea of the external antenna integrated with the case is quite cool. I use my iP4 in a very fringe area and haven't had it drop a call due to lost signal. In fact it is better than my 3G i replaced. It is better with the bumper. So what happened? Apple took a risk and designed something new. Then Steve hyped it up into the stratosphere. Raised expectation of perfection. It isn't perfect and all the nay sayers had something quite real to pick on. Now here we are.
This phone is an amazing device. Very fast an powerful and the camera is really good. It has a few color issues but nothing that can't be fixed in any photo editor. The result is great photos capture with a cell phone. The video is great as is the recorded sound. Quite usable.
So it has a few quirks, well worth all the positives in my opinion. -
IPhone 4- antenna issues past 9/30?
Good morning-
I would like to purchase the new iPhone 4 but am concerned about antenna issues since Apple has stopped giving out the free cases. Has Apple fixed the issues with the antenna, or will I have to purchase a case on my own, and hope there aren't any more problems? I currently have a 3G and haven't had too much of a problem with the antenna or reception.http://www.apple.com/iphone/case-program/
We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought. A small percentage of iPhone 4 users need a case, and we want to continue providing them a Bumper case for free. For everyone else, we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. *Users experiencing antenna issues should call AppleCare to request a free Bumper case.* -
My proposal to Apple to make antenna issue right
This is not a gripe post and is only a suggestion of what I think Apple could do to make this issue right. I hope this post isn't removed.
I finally bought a bumper to fix my antenna issue as Apple has instructed. I really do like the bumper. It's nice. Here is what I would do if I were Apple. Since a bumper is needed to correct the issue I would include a black bumper in the box. Only black would come with the phone. This way everyone has a way to keep the issue from happening right out of the box. If anyone wanted a different color or another black one, they would have to buy it. This way Apple can still make money from their bumpers. Throwing in the black bumper would definitely take the heat off of the issue. I think people would be more inclined to buy a different color since they aren't feeling like they have to in order to fix the issue. Another upside is that once people see how nice the included bumper is, they will most likely want to buy one if there is another color that they really like.
This sounds like a good compromise to me. It would probably be cheaper for Apple in the long run also. Better to cut into bumper profits than to spend money and resources trying to fix the current phone (if they are even considering this). They can just work to make sure this doesn't happen with the next iPhone.
Message was edited by: Stevenam81b_boult wrote:
I don't think this goes nearly far enough though. The bumper provided no redress as far as my situation was concerned. Instead, I was left with a phone that continued to drop calls at home where this had never happened before with any of my older handsets, despite their using the same network.
That suks, you may have a different issue then. My issue was specifically touching the black line which caused the antennas to connect. I was able to repeat the test over and over with the exact same results every time. With the bumper on, my hand is no longer making that connection. My signal no longer drops due to this specific issue.
On a positive note, I would imagine that any other issues can be fixed with software. The only hardware issue I see is the external antenna. They did say that the method for choosing a tower has been changed. This could be affecting some users in a negative way. I'm betting most other issues will be cleared up with 4.1 or 4.0.1.
Message was edited by: Stevenam81
Message was edited by: Stevenam81 -
Zagg invisible shield fix antenna issue?
Does the Zagg invisible shield actually fix the iPhone 4 antenna issue?
My issue is the same with or without any bumper or cover... I believe and have had it somewhat confirmed with at&t that they are having issues with the towers in my area.. and have since March.. If they are upgrading everything to 4G it makes sense to me that until it is all transitioned over and all the bugs are worked out it would give people a less then perfect signal. I have always had full 5 bars and never any complaints and have been with this company since 1993 and have seen them thru approximately 4 or 5 merges and never had anything bad to say until around March. I still was using my 3GS before the ios4 upgrade back then. So I am not convinced it is the new iphone4 antenna problem that everyone thinks it is... I have the same signal strength on my iphone 4 whether I have a cover on or not and if I hold it all different ways the signal does not change to any better or worse.. I am constantly at 1 or 2 bars.. 3 or 4 maybe once a week for a minute or two and get excited to see them. That is sad isn't it??? lol
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AEBS "Ghost" Router Issue - The Challenge for 2012 (and it's only January)
Yes, it's a bold statement to claim that I have the biggest issue so far for 2012. Why may you ask? Because I've stumped RCN (ISP), Access Media 3 (ISP), Apple Tech Support, and Cisco Tech Support. Here's the challenge for you to see if you can figure it out:
***Also, sorry for the long-winded post. I've spend over 20 hours on this issue and racked up a lot of info to share with you. So please bear with me***
I used to own a Linksys E4200 router (early 2011), which I set up using the wireless network name (for example) "wifi-box". Due to performance issues, I returned the router back to Linksys in April 2011. Shortly thereafter, I purchased a used AESB. I performed a factory reset (not a hard reset, as I know the difference between the two) before setting up my network. Things worked great from April to Dec. 2011.
On Jan. 1st, 2012, the building that I live in switched ISPs. I used to have RCN, and now have Access Media 3 (AM3). Both provide the same type of connection - cable - and both provided me with a modem (not sure the model of the one that RCN provided to me, but AM3 gave me a Surfboard 5101N...shudder). Once the transition from RCN to AM3 took place, I performed another factory reset on the AESB before setting up my my network from scratch.
Now, here's where things get start to get weird. I "Created a wireless network" on my AESB, entered in the name "wifi-box" (to keep it the same as before) as the wireless network name, and followed the rest of the steps until I updated the router. Shortly after the AESB restarted, I received a "Dual (or double) NAT" error right off the bat. Looking into the issue futher, there were now 2 wireless network names called "wifi-box"?!? Huh?!? The actual name isn't "wifi-box", but was something quite unique. So it was easy to tell that it was (once) my wireless name.
The next 5 hours were a blur of reconfiguing, resetting, unplugging, etc. anything that is connected to my network. Nothing worked. During all of this, I also switched the name of the AESB to (for example) "apple-wifi".
As a last resort, I unplugged everything - the Surfboard, the AESB, wiped all Airport Util profiles off my 2 Macs, wiped my profile off my 1 PC, shut them down, did the same for my iPhone 3G, shut off the power strip that the modem and AESB were connected to, and unscrewed the coax cable from the wall. I had a friend come over with his laptop, which he never brought over before, and had him search for a wifi signal. As you would guess, "apple-wifi" didn't appear...BUT "WIFI-BOX" WAS AVAILABLE TO CONNECT TO!!! Arrrgggg!!
At this point it seems that the profile is somewhere outside of my condo. But where???
Moving along, I used a tool called WiFi Stumbler to see if that could help shed some light on my issue. What I found was unheard of. The wirless name "wifi-box" was linked to a Linksys router. Once I discovered this, I logged into my Linksys profile (192.168.1.1) to see if it still worked. IT DID!!! However, that was short lived, because as soon as I clicked on a tab, I was booted out. On top of that, I couldn't log back in. Not sure if this is because it was looking for the Linksys router or not. Whatever the reason...it's just flat out weird.
Because the password to log into my old Linksys profile was the same, it somewhat leads me to believe that someone doesn't have the same wireless name that I do.
Over the past two days, I talked to RCN, Linksys, Apple Tech, AM3, had an AM3 tech out to look at it...no one knew what the issue was. When I talked to Apple, and they thought it might be the Surfboard. The tech said that the Surfboard is also a router, which is why the "dual NAT" error is taking place. However, I then spoke to AM3 and they told me the Surfboard was only a modem. I looked it up online, and it's just modem. Also, I was able to get rid of the "dual NAT" error, but yet I still cannot connect.
My current error msg is: "Airport has the self-assigned IP address 169.XXX.XXX.XXX and will not be able to connect to the Internet". The AirPort indicator light in my Network Preferences is orange, but the AESB indicator light is green (and is reporting no issues).
To end this, (if you're still reading), any help that you may have is greatly appreciated. Everyone I spoke to is stumped. I'm not sure where to go next from here. If you know anything, please let my know . As a quick recap, here are my current settings:
Devices:
1) MacBook Pro (2011), OSX Lion;
2) MacBook (2009), OSX Snow Leopard;
3) IBM Lenovo PC, Win XP SP2
4) iPhone 3G (iOS 4.2)
Modem:
Former modem: unknown
Current router: Surfboard SB5101N
Router:
Former router: Linksys E4200 (wireless network name "wifi-box")
Current router: AESB - Apple AirPort Extreme Base Station - Simultaneous Dual-Band MC340LL/A (wireless network name "apple-wifi")
# of Router in my condo: 1
ISP:
Former ISP: RCN
Current ISP: Access Media 3
Thanks and good luck (to you and me)Thanks Tessarax,
Thanks for the reply, and no worries about the long form answer. Yesterday, I went through your process twice (for good measure). I also unplugged/shut down everything overnight and tried it once again today. Unfortunately, the results are the same.
Me network is currently up and running, albeit a limited connection. It's still producing the "Double NAT" error. My Internet is set up as follows:
These are the settings for "apple-wifi" in the AirPort Util.:
Connect Using: Ethernet
Ethernet WAN: Automatic
Connection Sharing: Share a public IP address. ("Bridge Mode" and Distribute a range of IP addresses" cause additional errors which brings down the network. These errors include setting a DHCP beginning/ending address and no Internet connection. I tried setting the DHCP beginning/ending address several times, but the AEBS never accepts my entries.)
IP: 10.XXX.XXX.XXX
DHCP: Beginning/Ending Address: 172.XXX.XXX.XXX
DNS: 8.8.8.8, 8.8.4.4
These are the settings for "wifi-box" in the Network Preferences:
IP: 192.XXX.XXX.XXX
DNS Servers: 8.8.8.8, 8.8.4.4
Search Domains: 221am3.com
802.1X: No profiles (I deleted them)
Bypass proxy settings for these Hosts & Domains: *.local, 169.XXX/XX
Use Passive FTP Mode (PASV): checked
MAC Address: same as "apple-wifi"
These are the settings for "apple-wifi" in the Network Preferences:
IP: 172.XXX.XXX.XXX
DNS Servers: 172.XXX.XXX.XXX
Search Domains: 221am3.com
802.1X: No profiles (no profiles were avaible for "apple-wifi")
Bypass proxy settings for these Hosts & Domains: *.local, 169.XXX/XX
Use Passive FTP Mode (PASV): checked
MAC Address: same as "wifi-box"
Two new discoveries that I uncovered yesterday are as follows:
1. 802.1X (under Network Preferences): There were 3 profiles that I deleted from this tab last week. After resetting the network, they came back. Whether they were present or deleted, it didn't affect the connectivity of my network. Just mentioning that these profiles came back after deletion (I deleted them again).
2. Yesterday, the network in my building went down for a few hours. I noticed that neither "wifi-box" nor "apple-wifi" were available to connect to. This is an obvious insight, but it seems that when "wifi-box" is unavailable, "apple-wifi" is unavailable as well. However, 'wifi-box' has always been available even when "apple-wifi" is down. Sounds like my Internet signal follows this path:
AM3 > Condo building > "wifi-box" > my condo > Surfboard modem > AEBS "apple-wifi" > my devices (laptops, iPhone, Xbox, etc.)
Two new questions:
1. What is DHCP Client ID and is this something that I need to provide?
2. Could the cables that I'm using cause any problems? Here's the cable that I'm using and the connections between the devices:
CAT5: Router > AEBS
CAT5e: AEBS > MacBook Pro
CAT6: AEBS > Xbox
If there's other questions or infer that you need, please ask -
I am going nuts with this "cannot read from or write to" problem so many of us are having. My question is, exactly how many of us are there here having the same problems. Since we are consumers, and we have purchesed a product and are recieving absolutly NO help, there may have to be some "legaly" agressive action.
What do you all think?
I bought these two iPods because they were "Supposed" to be the best. My buddies Mp3 player from Wal-Mart is kicking mines *$$...
JeffI guess I need to clarify myself. In no way am I saying we should get together and sue Apple. I am saying that in all the discussions I have had with SOME of Apples reps, being told I am the "First case they have heard of" and still not getting anywhere was REALLY starting to get me upset. Until yesterday, I got ZERO help. Yesterday I spoke with a very nice rep from Apple who directed me to the following site( depot.info.apple.com )
Marc, not shure what "Flooding" is and for the record, I am NO Wal-Mart fan. I am only here looking for help and answers for everyone who is having a very difficult time.
I would like to be able to get these going again. Problem free.
I will try all suggestions..
Thanks all,
Jeff
PS HappinessIsWinning, Go to the link that I mentioned above, put depot.info.apple.com in the address bar and hit enter. Follow the directions and go from there. Give Apple a chance to resolve your problem. ( I'm as upset as you my friend.) -
Apple Deleted My Post About Antenna Issue
So Apple does not like me posting about the antenna issues in their support form. Sorry Apple you have lost me as a customer and all the business I bring to you, which is significant. Moving to Linux and Google Android.
Just so you know Apple you cannot teach arrogance, you either have it or you do not. And you my former friend have a big case of arrogance! Hope you read this.Michael710 wrote:
So Apple does not like me posting about the antenna issues in their support form. Sorry Apple you have lost me as a customer and all the business I bring to you, which is significant. Moving to Linux and Google Android.
Just so you know Apple you cannot teach arrogance, you either have it or you do not. And you my former friend have a big case of arrogance! Hope you read this.
Apple DOES read these boards, carefully as a matter of fact- contrary to some posters. I'm with you. Apple has lost me. I'm returning my phone at the end of the 30-day period hoping for a recall in the interim.
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