Anti Virus program stopping email downloads

My wife had a problem with her email program on her mac book.  She uses a program called entourage to download her emails. She was unable to download for a few days.  After a while seaching on the internet she found the problem.  Her anti viurus program Avast was stoping the downloads.  Once she deleted the program she was able to download again.  

I use Bitdefender and Thunderbird, and I din't have problems until now.

Similar Messages

  • VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP

    VIRUS in my Mac BOOK .. When I bought my mac book 6 months ago, everything was perfect.. but then when I open some webpage..it comes a lot of ads or pages unsafe .. that before it didn't appear.. I don't know if have to download a anti virus program.HELP

    Not a virus, but it is malware: The Safe Mac » Search Results » adware removal.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
    2. There is no anti-malware that can detect anything targeting the Mac because there
         is no Mac malware in the wild, and therefore, no "signatures" to detect.
    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
        your computer is intended to entice you to install their malware thinking it is a
        protection against malware.
    5. Some of the anti-malware products on the market are worse than the malware
        from which they purport to protect you.
    6. Be cautious where you go on the internet.
    7. Only download anything from sites you know are safe.
    8. Avoid links you receive in email, always be suspicious even if you get something
        you think is from a friend, but you were not expecting.
    9. If there is any question in your mind, then assume it is malware.

  • When i download a file from the web i get "Anti-Virus Program not found " message. This has been happening since I change anti-virus programs for CA etrust to Sophos. How do I get Firefox to recognise my new Anti-virus program?

    every time i download a file from the web (ie. a PDF file) i get "Anti-Virus Program not found " message. This has been happening since I changed anti-virus programs for CA etrust to Sophos. How do I get Firefox to recognise my new Anti-virus program?

    That is a very good warning provided by the Download Statusbar extension. Something like that should been built into Firefox. I filed this Bug report a couple of years ago, about the lack of a warning like that. <br />
    https://bugzilla.mozilla.org/show_bug.cgi?id=480855 <br />
    I have looked everywhere that I can think of to find a list of '''IOfficeAntiVirus providers''' ''(as mentioned in the Bug report)'' that will work with Firefox, so I can't answer that for you.
    You might want to ask the developer of the Download Statusbar extension about it. He might know which AV programs are compatible with the Windows API that Firefox uses for the download scan. <br />
    http://dlstatusbar.proboards.com/index.cgi? <br />

  • Does Firefox incorporate an anti-virus program or must I download one?

    The Web site says "Firefox integrates elegantly with your Windows anti-virus software. When you download a file, your computer’s anti-virus program automatically checks it to protect you against viruses and other malware" MY windows anti-virus software?
    I have been using IE9 built-in anti-virus software. Now that I've switched to FF, what should I do?
    Thanks, Al

    None of browser have antivrus protection..Firefox have actually phising protection.. But its not an antivirus, it didnt gives you realtime protection against Malware, adware on your pc..you need to choose free or paid antivirus program for your pc

  • My company requires that I install an anti-virus program on my MAC in order to gain access to our shared drives from home. The IT group suggests I download Sophos Anti-Virus for Mac Home Edition. Is there reason I shouldn't do this?

    My company requires that I install an anti-virus program on my Mac in order to access shared corporate drives via Citrix from home. The IT guys recommend Sophos Anti-Virus for Mac. Is this OK or are there other programs I should use instead?

    Sophos or ClamXav either one are recommended. FYI... the Mac drive may slow down as a result of installing a/v software.

  • What's Best Anti-Virus Program for a Mac?

    I know that most people think that Macs don't get viruses, but I'm a computer teacher in a public school and we recently got the W97M virus. It's in the Microsoft Word program, and although it may not hurt specifically our iMacs, it has caused other problems. We get frequent error messages and also the spinning ball, the latter of which could be caused by a number of reasons. Another teacher used her flash drive from school on her home computer, and the computer died. It was a PC, but she's not sure if it's from the virus or not.
    Anyway, I depend on flash drives a lot to transfer documents I create at school to my home computer and vise-versa. Ever since I heard about this virus, and we've gotten other viruses too, I haven't used my flash drives on my home computer. I have a G5 with the 10.3.9 operating system that eventually I'd like to upgrade. The only two anti-virus programs I've seen the names of are iAntiVirus and ClamXAV. I thought that I had read a while ago that ClamXAV detects the virus but doesn't remove it. (or it may have been another anti-virus program) I would like one that not only detects it but also removes it, whether the program is a free one or one you have to buy. Also, I need one that is okay with my present operating system (OSX 10.3.9) and also will work with whatever the newest OSX system exists when I upgrade.
    Thank you for your help.

    The developer of ClamXav created a front-end (the GUI interface) for an open source back-end that actually does the real work. There are apparently ClamAV applications for other platforms.
    So it seems like the developer is saying that the 1.1.1 version of ClamXav for Panther is the current front-end version, but the back-end "engine" is a slightly older version. The back-end for the Tiger and later version no longer works with Panther. But that should be OK, because the program downloads updated definition files as new malware is identified. Since the developer can no longer support creating a version for Panther, this version is the last one.
    Also, ClamXav is a scanning program. It does not take any action to remove malware (as far as I know). It just tells you about what if finds, and it's up to you to remove or replace the compromised file. I my case, the only things it finds are malware embedded in spam/junk emails, so I just need to find and delete those emails.
    Note: I had not used ClamXav in a long time, and the 1.1.1 version does not work in Snow Leopard. But there is a beta 2.0 version that does work with Snow Leopard.

  • Which anti-virus program do you recommend?

    My school requires that I install an anti-virus on my iBook G4. Which anti-virus program works better with Mac?

    Look at these links.
    The Mac Malware Myth
    http://www.roughlydrafted.com/2009/01/29/the-mac-malware-myth/
    Should Mac Users Run Antivirus Software?
    http://db.tidbits.com/article/9511
    Reviews of Antivirus products for Apple Mac OS X
    http://netsecurity.about.com/od/macav/Reviewsof_Antivirus_products_for_Apple_Mac_OSX.htm
    Antivirus software is not really necessary on a Mac, however if you receive many emails and forward them to PC users it may help them. I don't use any AV SW on my Macs. If you want to use one to detect a virus on emails, get the freeware antivirus application for Macs - ClamXav @ http://www.clamxav.com/ .
    SecureMac has a lot of info about Mac security. SecureMac has provided several freeware Trojan removal tools. Download them here:
    iServices Trojan Removal Tool (OS 10.4 or later) Download at http://www.macupdate.com/info.php/id/30265/iservices-trojan-removal-tool
    DNSChanger Removal Tool (OS 10.3 or later) Download at http://www.macupdate.com/info.php/id/26652/dnschanger-removal-tool
     Cheers, Tom

  • What's the latest thoughts on if the Mac mini needs an anti virus program?

    What are the latest thoughts about downloading an anti virus program for the Mac mini?

    A lot depends on your computer habits and those who
    you have contact with.  Running the afore mentioned
    software can provide a safety net.
    These days, malware, Trojan horses, and phishing are
    much greater a threat to Macs than viruses.   I'm not
    saying that viruses are not possible, but they are not
    as profitable. 
    Bottom line, use common sense.  Don't install or open
    anything you didn't request.  Avoid torrent sites.   Never
    give out personal information except when you specifically
    request something that requires it. 
    Many large ISPs provide virus scanning of emails before
    they even reach your computer.
    Determining the need of an antivirus program starts
    with an evaluation of yourself and your habits.
    PS.  I have worked with Windows computers from
            NT thru Windows7 and never had an antivirus
            program other than my own habits and have
            never been infected.

  • Anti-Virus program for iPhone!

    Does any one has the idea about anti-virus program for iPhone? When I download the email, I am so concern about the virus attached with the email? Maybe, Apple should consider developing specific anti-virus program for iPhone!

    Does any one has the idea about anti-virus program
    for iPhone? When I download the email, I am so
    concern about the virus attached with the email?
    Maybe, Apple should consider developing specific
    anti-virus program for iPhone!
    iPhone is running OSX not to say that Mac OSX can't catch a virus, but its the least out there to catch one! So for now I dont think you need to worry about that. I am sure apple will be putting software patches soon as there are some other problems with the iphone as we've all had with our brand new gadgets or computers before. So wait it out and apple most likely will do a fix to it. As to virus protection...most mac users don't have to worry about it, I'm pretty sure if the phone is running a phone version of OSX then virus protection should be one of the invisible features inside.

  • When I opened up a new tab, I used to get the Speed Dial page. I like that. However, since I updated my AVG anti-virus program, now when I open a new tab, I get the AVG search page. Can I change it back so that I get the Speed Dial?

    In the past, when I opened up a new tab, I used to get the Speed Dial page. I like that. However, since I updated my AVG anti-virus program, now when I open a new tab, I get the AVG search page. Can I change it back so that I get the Speed Dial?

    I had that too. On the bottom right of the AVG search page is a link which leads you to where you can switch it off. This restores normal Speed Dial operation.
    This hijacking has really cheesed me off. I've just downloaded Avast and am going to put it on in place of AVG.

  • How to handle multiple anti-virus programs?

    I recently read that it's advisable (even on a Mac) to have several anti-virus programs running.
    Are there any problems likely to occur if one installs more than one anti-virus program? Can both run automatically at the same time?

    Aluti, welcome to Apple Discussions.
    Look at these links.
    The Mac Malware Myth
    http://www.roughlydrafted.com/2009/01/29/the-mac-malware-myth/
    Should Mac Users Run Antivirus Software?
    http://db.tidbits.com/article/9511
    Antivirus software is not really necessary on a Mac, however if you receive many emails and forward them to PC users it may help them. I don't use any AV SW on my Macs. If you want to use one to detect a virus on emails, get the freeware antivirus application for Macs - ClamXav @ http://www.clamxav.com/ .
    SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
    http://www.securemac.com/ This site also has a lot of info about Mac security.
     Cheers, Tom

  • Anti virus program for parallels?

    I have a 2009 macpro with parallels and windows 7 on it.  Do I need to have an anti virus program such as "windows essential"?  I don't use windows mail.
    I just run windows word and my genealogy program family tree.

    Not a bad Idea to run on the Windows side.
    With no email and good sense, you are much safer.
    You can run the free Avast!  http://www.avast.com/en-us/compare-antivirus

  • Which free anti virus program to install on os x lion?

    Hi;
    which anti virus program do you advise to install on mac os x lion?

    Mac OS X versions 10.6.7 and later have built-in detection of known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware.
    The most effective defense against malware is your own intelligence. All known Mac malware takes the form of trojans that can only operate if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?
    Any website that prompts you to install software, such as a “codec” or “plug-in,” that comes from that same site, or an unknown site, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim.
    “Cracked” versions of commercial software downloaded from a bittorrent are likely to be infected.
    Software with a corporate brand, such as Adobe Flash, must be downloaded directly from the developer’s website. No intermediary is acceptable.
    Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.
    Never install any commercial "anti-virus" products for the Mac, as they're all counter-productive. If you need to be able to detect Windows malware in your files, use ClamXav -- nothing else.

  • HT1338 what is the best anti-virus program for a macbook pro?

    What is the best anti-virus program to use for a MacBook Pro?

    DanHoumes wrote:
    What is the best anti-virus program to use for a MacBook Pro?
    None, but if you really believe you want something, then download ClamXav. Read more on right of page under 'More Like This'.
    Cheers
    Pete

  • What is the best anti-virus program?

    Corporate policy requires the installation of an anti-virus program on all our machines. I'd like to know the pros and cons on the various ones out there. Norton and Macffee I've used in the past and neither worked well. Which of the rest would you advise? Please don't waste time telling me that AV programs are not necessary on a Mac - I know that and you know that, but you know how inflexible corporate policies can be.
    PS - it would need to be a universal program.
    Thanks

    It simply seems to work. It is not a resource hog. I like that I can disable the background scan. It is integrated (unlike ClamAV) so it detected the virus test file on download. The only thing that concerns me is that currently the definitions are a month old. Kinds of odd as the definitions on my PC are a day old. So I hope that helps you. I'm not a virus scanner master but all I know is that I have seen Norton and I did not like the way it worked. Seemed to be a resource hog and came bundled with tons of other stuff I didn't need. Intego on the other hand was easy to buy, download, and install. So, I hope that helps at least a bit.
    ~David

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