Anti Virus Soft corrupting Photoshop Elements 4.0

I recently upgraded my antivirus software from Shield Deluxe 2008 to 2010. When the antivirus features are running, I get two error messages, "Attempt to access invalid address" and then, "The action you have requested could not be completed because the application is not responding. It may still be loading or waiting for a response from you." If I turn off the virus checking, Elements 4.0 works as it should. I did not have this problem with the older versionof Sheild Deluxe. Tech support at PC Security Shield couldn't come up with a solution.
Does anyone know if upgrading to a more recent version of photoshop elements will fix this problem? Or, is there an antivirus product that works well with photoshop elements? Does anyone know what causes this problem and/or how to fix it?

Microsoft has released "Microsoft Security Essentials", which is free AV + Anti Spyware for all legit copies of Windows XP, Vista, and Win 7. To obtain this product does require the "Windows Genuine Advantage" tool to be installed, and then your copy of Windows be validated. The system load from this product does not seem to be very heavy at all, and it's updated daily!
I also use "AVG Free", and many, many people swear by "Avira". (Also a free edition available).
I'm very happy with the AVG Free (9.0), which I use on my primary internet machine. This has a moderate system load footprint, but I don't think it's anything like the old Norton. There are a lot of tools included with AVG Free. (Anti Rootkit, a web security crawler).
I didn't notice any difference running PSE-7 in Windows 7 with M$SE installed.

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Anti-Virus Soft. Finds Hidden File/ Odd Name - But Not Virus. How Do I Find

I used my anti-virus software CLAMXav to check files. It found odd named file that starts with dot. Apparently file is not a virus. Tried finding above file with Terminal (and Spotlight); but no go. So how do I do it.

There are lots of hidden files and folders in OS X that start with a dot. When a file has a dot at the beginning of its name, it's automatically hidden from the user. That's why programs won't let you save a file with a dot as its first character.
In short, they're hidden for a reason. To keep the user from saying, "What are these for?", and then deleting all of them simply because they don't know whey they're there.
You'll find tons of .DS_Store files. Pretty much each and every folder has one, including your desktop. These keep track of that folder's location on the desktop, size, position, listing option and a few other things. You can delete them, but the OS will just keep recreating them.

Help with corrupted Photoshop elements 8 photos

My computer was infected by a virus that was deleted but the virus corrupted almost all
files in my computer. I had some documents backed up but not all current photoshop
files.
When I open photoshop the photos are there in the organizer but if clicked and opened they
become the broken photo icon. Other photos in my files show file extension not supported or recognized.
Any help to recover?
Can I restore to a previous version, all photos show altered 11/23/13 and show no previous
versions.
If I can't recover the photo files what happens when I uninstall and reinstall the program. Are
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Learned my lesson to back-up often!
Thanks for any and all help.

Have you got a backup of your original photos? If so then you can
recreate the catalogue very easily in less than 5 minutes. PSE always
leaves photos in their original location. they are not moved at all.
One should always backup photos, videos, documents, emails etc
separately from applications that created them in the first place.
Disasters happen and we can't always protect from them except to backup
as taught in computing 101 class.

Soft proofing/photoshop elements 8

I bought what was suppose to be the plus to Photo Elements 8 through share it/com/Digital River. The publisher was simplephotoshop.com. Somehow I thought I was buying through Adobe. It is lined out in my printer and doesn't work. Is their really a plus addition to photo elements 8 that allows you to soft proof.
thanks

You will need to talk to the folks at simple photoshop about this, since it's nothing to do with adobe, which has nothing to do with elements+. As far as Adobe is concerned the only addition to PSE is the extra storage space at photoshop.com that you can buy.
In my experience all that elements+ can do is to force the soft proof window to appear, but since PSE has no CMYK mode, it's of limited usefulness.

Do we have any free mobile anti virus soft wear?

my Device is N96.Please help me.tell me how to download free soft wear?
antivirus coupon

Further to what John has said; there are lots of free programmes for android, I use the AVG on a Samsung Galaxy S2.
Im not familiar with your device, so I dont jbow anything about the platform it uses.
AQ.
"Welcome to Royston Vasey - You'll never leave."

Need help retrieving my photoshop elements 2.0 due to virus scan removing it

need help retrieving my photoshop elements 2.0 due to virus scan removing it - i have everything removed from scan in quarantine but have no idea which one is what i need to reverse and allow my photoshop elements 2.0 (old version, I know, but I love it) to work again

Use the anti-virus program to reverse everything it quarantined and in future ensure the anti-virus program settings let you check and decide what items to quarantine and what to ignore. Letting an anti-virus program quarantine things automatically is a recipe for disaster.
You could also check if you have a System Restore point from before the anti-virus run.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Photoshop Elements 12 has been wiped of my laptop when they removed some viruses. How do I get it back because I bought it online and downloaded it instead of having the program disc?

How do I recover the program for Photoshop Elements 12 that was wiped off my computer when they removed some viruses? I no longer have the program because I bought it on-line and downloaded it instead of having the program disc. I bought it last year and can't seem to contact anyone at Adobe or find out who to call.

You can download it here:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Follow the Very Important Instructions exactly, even when they don't seem to make much sense. Of course you will need your serial number.

How can I fix a corrupt catalog in photoshop elements 8?

I am getting a catalog corrupt error in photoshop elements 8. Is it really corrupt or is my version too old now or something? I have years worth of photos in this catalog. The photos are on my hard drive, but is there any way to repair or reconstruct the catalog? Are the tags and albums saved somewhere?

Hi,
The details about the tags and albums are all stored within the catalog so you could try to repair it.
If you can't load the organizer, try holding down the shift key while you start the organizer and it should open the Catalog Manager and jump to step 3 below.
Load the organizer
From the File menu, select Catalog - that should open the Catalog Manager.
Select you current catalog and click on the Repair button
When that has finished, click on the Optimize button
When that is done, click on the Cancel button to close the Catalog Manager.
Good luck
Brian

Photoshop Elements 10 - Corrupt Display

Good evening -
   I finally broke down and bought a new DSLR camera. Now, I only need an editing software to tighten up the images. The only problem I am having is that Photoshop Elements 10 (and 9) GUI does not want to play well with my current rig.
Key components:
1) Win7 Ultimate 64
2) eVGA 460 1GB
3) Matrox 3H2Go with 3x22" lcds
No matter what I try to do, the menu bars are corrupt upon opening PE.   I have tried eliminating any desktop themes, GPU driver is most current, hardware acceleration off etc etc.
Any thoughts as to what might be going on? I am sure it's related to scaling of the GUI with the Matrox Triplehead display.   It's the only program I have issues with in terms of working in this 3 monitor setup.
   I have 29 days to nail this issue before I have to wait until release 11 comes out
Notice the menu bar is transparent?   I am looking for any suggestions.
This is why I run in x3 monitors...so don't say use one monitor

The editor prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Close down Elements and re-open it in the normal way - then wait whilst it rebuilds the preferences.

Photoshop Elements 9 Organizer corrupts Catalog with program crash in offset 000253da

I have just installed Photoshop Elements 9 on a Windows PC (no previous version was installed) but when I try and load photos into the organizer either from a camera or photos already on hard disk I get the following error shortly after Organizer has generated the thumbnails :
Elements 9 Organizer has encountered a problem and needs to close
Error signature
AppName photosopelementsorganizer.exe AppVer 9.0.0.0 ModName tbb.ddll
ModVer 2.2.2009.1011 Offset 000253da
Following this error the program closes and the catalog is left in a corrupt state so that when Organizer is restarted it crashes again with the same error. The only way to get Organizer to start cleanly is by creating a new catalog in the Catalog Manager window by pressing [Ctrl] [Alt] and [Shift] in the Welcome Window when starting Organizer. Repairing the catalog does not resolve the corruption.
I have tried un-installing Photoshop Elements, then re-installing, downloading the latest updates from Adobe and then loading in just one photo from either my camera (Pentax k-x) or a file on the Hard Disk, but still get the same catalog corruption.
Can anyone help? The Organizer is unusable with this fault. My Windows XP operating system is at the latest fix level and all other software on this machine is extremely robust.
My system information is :
Elements Organizer 9.0.0.0
Core Version: 9.0 (20100905.m.9093)
Language Version: 9.0 (20100905.m.9093)
Current Catalog:
Catalog Name: Catalog Dave 6
Catalog Location: C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\Catalogs\Catalog Dave 6
Catalog Size: 129KB
Catalog Cache Size: 25KB
System:
Operating System Name: XP
Operating System Version: 5.1 Service Pack 3
System Architecture: AMD CPU Family:6 Model:10 Stepping:0 with MMX, SSE Integer, SSE FP
Built-in Memory: 959.5MB
Free Memory: 230MB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.13
Adobe Reader Version: 9.3
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (DVD+RW RW5240 BUS: 1 ID: 1 Firmware: 1.19)

Try the solution here:
http://feedback.photoshop.com/photoshop_family/topics/photoshop_elements_9_cd_program_purc hased#reply_5626978

Error "Method cache corrupted" when running Photoshop Elements 12 Editor on MAC

Hello
Here is a summary of the problem: I have bought Adobe Photoshop Elements 12 on Apple Store.
Installation well done, no problem. But when and run it I have the error message below (truncated because very long). Not possible to use. I must close the application each time.
Could you please help me?
rocess:               Adobe Photoshop Elements 12 Editor [1227]
Path:                  /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor
Identifier:            com.adobe.pse12editor
Version:               12.0 (12)
App Item ID:           768610744
App External ID:       192852631
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop Elements 12 Editor [1227]
User ID:               503
Date/Time:             2014-11-12 17:31:53.031 +0100
OS Version:            Mac OS X 10.10 (14A389)
Report Version:        11
Anonymous UUID:        0315C57E-E64F-CD95-8347-D0D6B0ECFEDC
Sleep/Wake UUID:       D1546A61-6A7F-47BF-80FF-D7779735687E
Time Awake Since Boot: 35000 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Application Specific Information:
objc[1227]: Method cache corrupted. This may be a message to an invalid object, or a memory error somewhere else.
objc[1227]: receiver 0x600002031ba0, SEL 0x7fff8cf07837, isa 0x1030f10a0, cache 0x1030f10b0, buckets 0x1002d3720, mask 0x861b0, occupied 0x1
objc[1227]: receiver 32 bytes, buckets 0 bytes
objc[1227]: selector 'path'
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib             0x00007fff968a8172 strlen + 18
1   libsystem_c.dylib             0x00007fff968ecf22 __vfprintf + 4887
2   libsystem_c.dylib             0x00007fff969159cf __v2printf + 679
3   libsystem_c.dylib             0x00007fff968eb756 _vasprintf + 569
4   libobjc.A.dylib               0x00007fff8e5533bb _objc_inform_now_and_on_crash + 161
5   libobjc.A.dylib               0x00007fff8e5522a0 cache_t::bad_cache(objc_object*, objc_selector*, objc_class*) + 210
6   libobjc.A.dylib               0x00007fff8e5521cd objc_msgSend_corrupt_cache_error + 9
7   com.adobe.pse12editor         0x0000000100899551 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 8467121
8   com.adobe.pse12editor         0x000000010073d051 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7040433
9   com.adobe.pse12editor         0x0000000100744b72 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7071954
10 com.adobe.pse12editor         0x000000010073d3d8 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7041336
11 com.adobe.pse12editor         0x000000010073f8a9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7050761
12 com.adobe.pse12editor         0x00000001007e8738 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 7742616
13 com.adobe.pse12editor         0x00000001002af523 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2265731
14 com.adobe.pse12editor         0x00000001002afb59 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2267321
15 com.adobe.pse12editor         0x0000000100002df4 0x100000000 + 11764
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x00007fff8f31f22e kevent64 + 10
1   libdispatch.dylib             0x00007fff97231a6a _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
Thread 4:
0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
Thread 5:
0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
Thread 6:
Thread 7:
0   libsystem_kernel.dylib         0x00007fff8f319582 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x00007fff8f88a658 MPWaitOnSemaphore + 87
2   MultiProcessor Support         0x000000011013e430 ThreadFunction(void*) + 61
3   com.apple.CoreServices.CarbonCore 0x00007fff8f88a904 PrivateMPEntryPoint + 58
4   libsystem_pthread.dylib       0x00007fff93d132fc _pthread_body + 131
5   libsystem_pthread.dylib       0x00007fff93d13279 _pthread_start + 176
6   libsystem_pthread.dylib       0x00007fff93d114b1 thread_start + 13
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 11487
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=353.6M resident=236.1M(67%) swapped_out_or_unallocated=117.5M(33%)
Writable regions: Total=247.5M written=51.8M(21%) resident=73.1M(30%) swapped_out=0K(0%) unallocated=174.4M(70%)
REGION TYPE                      VIRTUAL
===========                      =======
Activity Tracing                   2048K
CG backing stores                  2308K
CG image                            128K
CG shared images                    560K
CoreImage                             8K
CoreUI image data                   104K
Image IO                             64K
Kernel Alloc Once                     8K
MALLOC                            140.6M
MALLOC (admin)                       32K
Memory Tag 240                     16.0M
Memory Tag 242                       12K
Memory Tag 251                        8K
OpenCL                               16K
STACK GUARD                        56.1M
Stack                              16.7M
Stack (reserved)                    520K        reserved VM address space (unallocated)
VM_ALLOCATE                        73.1M
__DATA                             40.8M
__IMAGE                             528K
__LINKEDIT                         90.3M
__TEXT                            263.3M
__UNICODE                           544K
mapped file                        63.4M
shared memory                         4K
===========                      =======
TOTAL                             767.1M
TOTAL, minus reserved VM space    766.5M
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: My Passport 07A8
USB Device: Hub
USB Device: USB 2.0 Hub
USB Device: USB Receiver
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: ML-2160 Series
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4

"Any suggestions for work-around on this?"
No!
Not untill Mac and Adobe and Canon get their collective acts together. Mac (Apple) has the bad habit of upgrading their stuff and not being forthcoming with the particulars given to 3rd party companies like Canon and Adobe.
Besides the cost difference of Mac's the compatibility issues are it's worst features.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

How do I get Photoshop Elements 5.0 to activate in computer after clearing out a virus?

I am attempting to activate my Photoshop Elements 5.0 after having to download it into my computer after a virus. Program is registered with Adobe, but it refuses to open. How do I activate the program?

The picture files are not stored in Elements. They reside on your XP machine wherever you placed them. If you used the organizer in PSEv.3, then you will have to restore the catalog to PSEv.9.
If organizer is not an issue, then I would uninstall PSEv.3 from your new WIN 7 machine, since it does not function anyway.
How do you plan to get the picture files and other files to your new computer?

Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maveric

Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maverick

You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse

Photoshop Elements 10 Download Unsuccessful due to Corrupt Data

After much headache in trying to download the program from the licensing website, during the finalizing steps Adobe was unable to complete the download of my product because data.1.1 something or other was corrupt. It then asked me to cancel or abort. I have had this product for several days now and cannot use it because of the issues that keep coming up during install and download.
How do I get Photoshop Elements 10 to install?

Well, you need to get a completed download before attempting to install the product. You can try downloading again, after deleting the failed download.
Ken

My anti-virus is flagging my Photoshop and Illustrator on start-up

Hello,
My anti-virus software (Kapersky) is flagging my Photoshop and Illustrator on start-up. It is saying it's similar to PDM Invader, a keystroke recording software. Is this something Adobe is doing to see how I'm using the programs, or has a virus somehow attached itself to the programs and I need to be worried about it?
Sincerely,
Ken

I just noticed this, too, though I've been getting it when I make my first menu selection, not exactly when it launches. Chances are it has something to do with how Adobe is implementing menus in those applications, given that they decided to ditch the standard user interface in favor of their own stylings. It doesn't seem to be happening in any of the other CS6 applications that I've tried so far (InDesign, Media Encoder, Dreamweaver). Might be because only these two are 64-bit? No, Premiere Pro is too and it didn't trigger that warning... must be something in that new ultra-dark look.
Kaspersky seems not to really be interfering too much with the programs and it is only on the first access to a menu (at least for me). Despite having about a dozen such messages in the log, it says "Threats: none".
To stop the warnings, from the Kaspersky Advanced Settings, Threats and Exclusions, Exclusions Settings..., Trusted applications tab, I set up an exclusion for these programs, selecting "Do not monitor application activity" and "Do not monitor child application activity" (though I don't know they have child applications).
This seems to have stopped the warnings for me. Hope it helps you. And perhaps because I'm allowing Kaspersky to send back data, it will eventually learn that Photoshop/Illustrator are okay.

Anti Virus Soft corrupting Photoshop Elements 4.0

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