Antivirus for apple users
Hello.I am just about to buy a macbook pro after having several laptops, running on windows, destroyed by viruses.I was told that apple comp`s dont suffer from the virus problem.Since then I have found out that even Apples are begining to be attacked and that Apple themselves are recommending that Apple users install antivirus.So my question is,which antivirus is the most effective? I knew that eventually Apples would be attacked as it was only a matter of time before enough users made it worth the while for the sewer dwelling hackers to criminally destroy peoples computers In my view,software manufactures should be more responsible for virus attacks as they supply,at least 99% of operating software,ie microsoft and Apple, for the vast marjority of computers.Microsoft and windows are are the paramount example.They have bulldozed the computer world into using their system,yet,what do they do to stop the virus invasion,not a lot..I would be very grateful for any advice on this subject.
forget antivirus programs on mac, for the time being
viruses are not a cause of concern for apple users
I assume a few users will disagree and report a single story from a friend, stuff like that, always vague but scary
In my 12 years experience, I haven't seen a single infected mac, can't be that all my clients are so lucky
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How to change password for apple user id
how to change password for apple user id
If you can't remember your current password then you should be able to get it reset via this page : http://iforgot.apple.com
If you know your current password then on your phone you can try tapping on your id in Settings > Store and you might be able to change it on your account's screen, or on your computer's iTunes you can log into your account via the Store > View Account menu option and change it on there -
m frm india... m jus advicing apple dat y not dey give apple users to buy apps wid d us of their balance( money will b deducted frm their balance) rather by using visa, credits cards n all..... its one kind of problem in india for apple users..I THINK...!!
Nobody from Apple reads these forum, this a user forum.
Send your suggestion here http://www.apple.com/feedback/ -
Do we need antivirus for apple products especially the computers?
do we need antivirus software to our apple gadgets or computers?
Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Webpage error for Apple User in OWA
Exchange 2010- User with Apple Mac gets the following errors when trying to respond to an email in OWA. No Windows users have indicated any problems.
Safari: A problem occurred with this webpage so it was reloaded.
Chrome: Aw, Snap! Something went wrong while displaying this webpage. To continue, reload or go to another page.
This happens repeatedly on some emails but not on every email.
Any insight would be helpful.Hello,
Based on your description, the issue seems to be related to client PC, please try Christopher's suggestion.
Besides, please check your Safari version.
Here is a KB for your reference.
http://support.microsoft.com/kb/2572191
Cara Chen
TechNet Community Support -
Iphone keeps asking me for apple user password
ok so I have looked at a few threads on the same topic, but I can't as of yet figure out how to fix it.
Basically I was using an app and I purchased something within the app which needed my apple password (all safe, done it plenty of times), so it started out then as only when I had this app open it would ask for my password. Now it's just popping up randomly asking me for it when I am not even using the app.
I tried doing everything suggested that I could find in other threads, nothing in any download queues, no downloads paused, reset my phone, synced it, made sure everything was up to date. I even tried deleting the app in the first place ...
I know that restoring my phone and starting from scratch will probably do it, but it's such a pain in the *** doing so ... so wondering if anyone has experienced something similar and could suggest anything else to try first?I've got automatic downloads turned off and I tried signing out and in via the settings and still keeps asking me for an apple id.
It doesn't do it continuously, it'll just pop up randomly ... if the phone is just sitting there it may ask for my apple id and regardless of whether I press cancel or enter my password nothing happens .. it may be another 2mins, 5mins, 15mins but eventually it'll just randomly pop up and ask me again. It does accept my password though because I tried entering an incorrect password to see what happens and it gives me the error saying it's incorrect, so when I enter the correct one in the box disappears and it accepts it as I say, but only for so long before it pops up again. -
IPad shows unknown Apple User ID's on updates or restore.
Hi
Bought a new iPad Air 128gb the other day and installed it from my icloud backup. Upon finishing the installation the ipad asks for Apple user ID (email) and password. However, despite installing my data from my icloud account the ipad offers Apple User ID's of emails i have never seen. A Chinese looking name from @123.com and another user on a @gmail.com account.
These have no association with my devices or icloud account. So where as the ipad found these emails from??
Any help would be gratefully received as I am worried about being hacked or my data being used.
Many Thanks
Cheney5Was your old iPad that was used to make the backup jailbroken, or had you used some other technique to install apps that were not downloaded from the App Store? If so, you have some stolen apps in your backup. The hacked apps are associated with someone else's Apple ID. If you did this, you should erase the iPad to factory settings and set it up as a new device. Do not try to restore it from that backup. Re-download any apps that you purchased legitimately from the App Store.
Alternately, it could be possible that you allowed two different people to install apps, purchased using their Apple IDs, on your old iPad. That seems less likely, though, as I would think you would recognize the addresses in that case. -
Hi! I am a huge Apple nut and wanted to join some sort of Apple club. I found user groups and looked for one near me. There turned out to be none close to me. Long story short; I want to start my own user group in my area. I have some questions I hope I can get answered first:
1: do I need funds to start a group?
2: I'm 16, is that a problem?
3: Do I need to pay Apple in any way?
Thank you if you answer!
(sorry I posted this to Apple Support Communities section, but there is no group for Apple User Groups)1. Depends on what you are doing
2. See above
3. No. Apple are in no way involved.
Good luck with the project! -
Can we creat an Apple ID for multiple users?
I work for a company where we are rolling out iPads in big amounts. The problem is that they all need an Apple ID in the training they get about the iPad they receive because they have to install MobiControl on it.
It's no problem to let them create an Apple ID at home, but they have to fill in credit card numbers once they connect at work when they try to install apps. That's the problem... Not everyone want's or has credit cards...
Maybe it's possible to create an Apple ID for multiple users???
Thanks!iPad in Business and Education
You may find a better answer in this part of the forum, since it's meant for situations like you're in.
http://www.apple.com/support/appleid/
is also info about apple ID's.
You can make apple ID's without a credit card, you just have to jump through a couple of hoops to do it since the default is that people will always give a credit card. The key to making an ID without a credit card is that you try to download a free app first, then follow the 'make an ID' prompt. That will get you the 'none' option for payment. -
We have two Apple ID's but share the same computer....that runs Itunes...How do i setup Icloud for ea. user ID?
You can't merge Apple IDs. What you could do is set up your phone to use the same iCloud accout you are using on your Mac. To do this, go to Settings>iCloud and turn all synced data (Contacts, Calendars, etc.) to Off. When prompted, choose to keep the data on the phone. When everything is off, scroll to the bottom and tap Delete Account. Now add the iCloud account you set up on your Mac (with the same Apple ID) and turn syncing back on for Calendars, Contacts, etc. When prompted, you will probably want to choose merge, to merge the data on your phone with the existing data on this iCloud account.
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I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH -
Would be great for Apple to reinstate the pdf as icon in mail - but using the right click menu. It seems to have gone - and as a basic user there seems to be no simple solution - I used the rich/plain text swap but it didn't work...
Apple - we need you to solve!http://www.apple.com/feedback/macosx.html
It's highly doubtful that Apple will change this in Mac OS X 10.7 since that OS version has now been discontinued for quite some time. Whether they will change that in OS X 10.9 or a future version I can't say.
If this is a serious issue for you, you can look into Attachement Tamer:
http://lokiware.info/Attachment-Tamer
It's not free, but it addresses much more than the issue of PDFs appearing as images, not icons, so it might be worth the price.
Regards. -
I can't update the apps on my iphone because user ID defaults to [email protected] and that user ID has been disabled. Can you tell me how to change user ID for apple on my phone?
did your purchased that apps using that email address or apple id? if the answer is yes, you need to contact iTunes to re-enable your apple id.
If not, you can change the sign in account by going to settings>store -
Previous user has left the Company and is uncontactable. The company owned iphone is associated with thier account.
How do we provide POP to Apple for Apple to dissasociate the device form the previous users account?
Thanks.Without the previous user's ID and password, or getting him to remove the phone from his list of devices, the iPhone is useless. There is no workaround for this and certainly where individuals are concerned Apple cannot help.
I have seen a suggestion that Apple may be willing to do this in a corporate situation like the one you are in, but I've seen no confirmation of this. You have nothing to lose by contacting Apple and asking, but don't be surprised if you are told it can't be done. This is a security device and if it was possible to bypass it there would be no point in having it in the first place.
For contact details please see this page:
http://support.apple.com/kb/HT5699 -
HT201365 Does Find My iPhone collect data on user whereabouts for Apple or any other third party?
Does Find My iPhone collect data on user whereabouts for Apple or any other third party?
Google search produced this article: http://support.apple.com/kb/HT4865
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