Any email address you could suggest to report a damaged brand new iPhone out of the box
I am looking for an email address that I could report an iphone damaged came right out of the box
Look all you want. Apple does not offer email support. go here instead
https://getsupport.apple.com/GetproductgroupList.action
Similar Messages
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I am trying to activated a brand new iPhone 4s but the serial number isn't working. Suggestions?
I am trying to activated a brand new iPhone 4s but the serial number isn't working. Suggestions?
Are you getting any error message or other data that helps to understand why the SR # is not working? Sometimes when entering a serial number a letter or number is entered incorrectly because a 1 looks like an l or an s looks like a 5. Make certain that this type of an entry error is not your problem.
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My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Today I deleted a gmail account using my computer. I also added a new work gmail address. Now I want to sync my phone and tablet with the new email address. I've looked all over and can't find out how to do it.
PegHi there T&P63385!
Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
Let me know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport -
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!
In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of. -
Have tried to get Apple Tech Support and local Apple techs to deal with this problem to no avail. Apple store "genius" throws up hands and says nothing can be done. Root of the problem seems to be that the old non-email AppleID is stuck in their system creating a catch22 that it appears as the account purchasing Apps, then is not recognized as a valid ID, and then disallows any attempt to change it to a recognized email address.
Consequence is that Apps appropriately purchased can not be updated. Apple store advises us to delete them and repurchase, but this seems more Windowsian than Applian. Any Ideas??Hello J_DougBC,
Thank you for posting in the Apple Support Communities. I found an article that addresses Apple IDs that are different than the Primary Email Address on the account. You will need to go to https://appleid.apple.com/ to "Make your Apple ID and email address one and the same."
If your Apple ID and primary email address do not match, or they match but the email address is unverified, you can edit them.
1. Sign in to My Apple ID to manage your account information.
2. If you want to add and verify an email address that matches your Apple ID, follow the dialog box that says "Make your Apple ID and email address one and the same." This will automatically unverify that email address from any other Apple ID for which it was previously verified.
3. If you want to change your email address to one that does not match your Apple ID, click Edit next to your Primary Email Address. If this email address is already associated with another Apple ID, you will need to sign in with that Apple ID and delete it before you can add it to your preferred Apple ID.
Note: If you have an @me.com or @mac.com Apple ID and primary email address, you cannot edit your primary email address once it has been verified. To change your @me.com or @mac.com primary email address to another email address, contact Apple Support for assistance.
You can find the full article here:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
I hope this helps get you back on track!
Best,
Sheila M. -
I have a new email address but when I am asked to sign in with my Apple ID for Apple store my iPad automatically shows my old email and rejects my password. How do I get around this?
I kind of agree with Philly on this one. If you get a new email address, there is no need to establish an entirely new account to use that address. You just need to modify your account to show the new email address. This way all your purchase history and rights to purchased apps stays in place. Creating a new iTunes/Apple account each time your email address changes really doesn't make sense in my opinion. I only point this out for future searchers who end up on this thread.
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I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?
If when you go to icloud.com and sign in with your current iCloud ID you see all your iCloud data there, you can safely sign out of the iCloud account on your Mac and choose Delete at all the prompts, then sign back in with the current ID. This only deletes the data from your Mac, not from iCloud. Your iCloud data will reappear on your Mac when you sign back in after a brief delay as it redownloads. If you have automatically imported your photo stream photos to your iPhoto library you won't lose them either (if you haven't, save them to your library first).
Again, only do this if when you go to icloud.com with your current ID you see your iCloud data there. -
I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn
when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
How to change the name you use for your Apple ID
http://support.apple.com/kb/he40 -
I have an Apple ID which I use for itunes. I cannot now access the rescue email account I gave when registering. I have forgotten my security questions and they keep sending emails to the email address I can't access and now I am locked out.
If you don't have accessto your rescue email address (you won't be able to change it until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I used the Nik filter collection as a trial version on Elements 12 on MacOS10.9. When the trial was up, the purchased version is not allowed to work. Any suggestions. I've uninstalled everything aand cleaned out all the NIK files from the libraries.
To Mickey: I got the 2 RAR files into one directory, extracted the part1.rar file, and in that new folder there is a file called start.html. I opened this, and followed the links on the right, from "Welcome" to "Getting Started". After all this I had the SAP Management Console, as well as the Database Manager applications created. You will find the specific instructions for setting up the MaxDB under the "Getting Started" link. After setting up the Database Manager you have to start it up with a user-id and password which was created during the set-up, and specifically link the database to the NSP system. I seem to remember that this didn't work at first, because the Database Manager shortcut does not run the program as an administrator. So run it as an administrator! I altered the shortcut's properties under the shortcut/advanced so it will always run the program as an administrator, and haven't had any problems - once you have done the "Add" procedure you may never need to re-visit the database manager.
Edited by: Paul Wright on Jan 8, 2009 2:03 PM -
I updated to iOS5 weeks ago; but suddenly I can't open the mail, contacts, calendar settings and I am not getting any email to my iPad2 AND it keeps trying to connect and it is runnijng the battery down...any help?
I already tried rebooting, and I tried hooking it up to itunes as well, no luck there either.Try to reset all settings.
Settings > General > Reset > Reset all Settings. It won't delete your data.
When you say reboot, do you mean you pressed the home and sleep button at the same time until it restarted? -
Updated Apple ID- the iCloud is still autopopulating my other ID email address and I can't change it from my iCloud, iPhone or anything. I've updated my Apple ID through my PC, and iTunes Store, but it will not populate and I am losing my mind. This is ridiculously frustrating
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).
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