Any Function in a PDF form opens a different window of the same form

Hello,
I have a customer who uses forms pulled from our company's SharePoint site. Within the form there is an "Open" button that she clicks on which opens a window within Adobe Pro to the location on our SharePoint site that stores her completed PDF forms. In SharePoint, there is a "copy" option which obviously creates a copy of the selected form into the storage location. The issue is, that when she clicks on copy, another window to the same storage location opens, this time in her web browser. In the past she would click on "copy" and, from within Adobe Pro, the page would simply update and show the copy of the document.
Additionally, when she clicks on any function or button from within the document a new version of the same document reopens in a different window. By the time she's completed working on a form she has roughly 6 or 7 windows open.
Any help would be appreciated.

I forgot to mention that she is running Adobe Acrobat Pro 9.0 on a Windows 7 64Bit machine.

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