Any further options for fixing a network extender with flashing red sys light?
I've been using my network extender without any problem for a few years. Well, except it always had stopped working on occasion (maybe every 6 months) and I would have to toggle it back and forth between open access and managed on the Verizon site to get it working. That was fine, but this time it's been stuck on a slowly flashing red sys light. The power, gps, and wan lights are all solid blue. Eventually it will seem to start over with the cycle of leds but end up again at all blue except a slow flashing red sys light.
That was months ago and I've been struggling with it ever since with no luck. I tried calling support a couple of times but could never navigate through to any appropriate option for network extenders. Both times the automated system couldn't figure out what my issue was and hung up on me.
I tried power cycling my cable modem and router. I've tried the open/manage setting change on the My Verizon page for the extender. I've verified my router settings, though no equipment has been changed. I even tried assigning an IP to the network extender and configuring the correct ports for it (found a list of the port numbers somewhere else on this site). I've of course tried leaving it off for a bit.. 5 minutes, 30 minutes, 10 hours, and ultimately a month or so. Nothing makes a difference and I'm still stuck with a slow flashing red sys light. It's frustrating as I general manage only 1 signal bar even at best in the house or around the yard. It's hardly usable even though the Verizon coverage map shows solid coverage all over my house and neighborhood.
Any help or ideas would be appreciated. Did the network extender simply die? Is there any way to diagnose that for certain?
It is up and running again.
I just really wish they would have the courtesy to post on here, Facebook, Twitter, whatever, wherever, but to just let us know that there is a problem, they are aware of it, and are working to fix it.
For a communications company, so far I have not seen that they have any communication skills.
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