Any have a link for tech/webchat support as they keep changing the link for web chat.?

Basically purchased CS6 full master collection and transferred license to me. All done. However I've opened up Photoshop first time and there was (in the START MENU drop down) the option for Photoshop or Photoshop 64 bit and of course having 64 bit I opted to open that.
Now my AVG is saying this "AVG DETECTION - Threat IDP Trojan Object: ...photoshop 64 bit exe" what the heck is going on?. Am not sure what to do really. This is all registered with Adobe so I have no clue. Help!

Looks like a false positive.

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TS1398 My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed! My iPhone 4s and daughters' ipad2 have no problems at all. Any ideas anyone?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I'm trying to share videos on you tube to google but it keeps saying invalid address, but I can share to Facebook any answers? I've spoken to support but They are baffled.

I'm trying to share videos on you tube to google but it keeps saying invalid address, but I can share to Facebook any answers? I've spoken to support but They are baffled.

Suggestions:
Accessing Youtube in Safari:
1. In the video screen, you will see 4 icons (thumbs up thumbs down plus sign and connected dots) choose connected dots and from there you will seeoptions where you'd like to share your video.
2. In the address box (top of browser) tap twice to select all and tap again to copy the URL. Now you can paste this as link to any social media site.
Other option:
1. You can download youtube app from app store and use the app and follow step 1 above.

HT4314 I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not ha

I have two ipods in my house that were set up under the same email. I have since assigned two different emails. How can I change the game center account so that is not shared by both ipods because it is for two different users and they are not happy?

By "game center account", do you mean Apple ID?
If so, you can change it.
1. Tap settings and navigate to iTunes and App Stores
2. Tap "Apple ID" and then tap "Sign Out"
3. Log in with a different ID.

Istalling third party instruments.. i have tried to go to application support and putting them into the sampler but they are still not showing up.. can someone help me

istalling third party instruments.. i have tried to go to application support and putting them into the sampler but they are still not showing up.. can someone help me

Hi
So these are EXS24 Sampler Instruments?
If yes... the .exs Instrument files need to go in
Library:Application Support:Logic:Sampler Instruments
Or
<User>:Library:Application Support:Logic:Sampler Instruments
CCT

I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.

I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.

Just go back in photoshop and use the Slice Select tool, then just click and select the slice and hit delete - if you're not sure which one is the active slice just right click and find the one that has the Delete Slice option.
It's possible you either added the slices by accident or if you received it from someone they just had the slices hidden. For the future, you can go to View > Show > Slices to display (or hide) slices.

The sliders in Lightroom worked fine for several months with my Sony NEX3N but now they have no effect. I can only edit photos by changing the histogram directly.

The sliders in Lightroom worked fine for several months with my Sony NEX3N but now they have no effect. I can only edit photos by changing the histogram directly.

The sliders in Lightroom worked fine for several months with my Sony NEX3N but now they have no effect. I can only edit photos by changing the histogram directly.

HT1364 I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again. How can I make the iTunes media folder change permanen

I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again. How can I make the iTunes media folder change permanent? I have an older machine with Windows XP.

I don't believe mounting the hard drive should be necessary, unless you have several external drives and want your computer to recognise them as folders, rather than drives. I've never had to mount a hard drive, ever. If you don't know how to do it, then it shouldn't be necessary now.
Try this:
Prepare iTunes so that it can see the external drive.
Make a note of which drive-letter the external drive has been allocated. (Look in Windows Exploer)
Look at the file location for a song. Make sure it plays (and therefore that iTunes has found it). Highlight it and select File/Get Info/Summary>Where: and make a note of the drive letter for that song.
Close and shut down the computer.
The next time you turn the computer on again, connect the external drive
Before you start iTunes - check the external drive in Windows Explorer. Is it ready, does it have the same drive-letter that it had last time? Can you go into the drive and see the files on it?
Once you can, start iTunes. (If the drive lettter has changed, you need to work out why before going any further.)
If iTunes fails to find your external drive, you need to check where iTunes is looking for your Library.
Select the same song you checked before (presumably iTunes can no longer find it). Follow the procedure for locating it. You should be able to see where iTunes thinks the file is. It's the drive that counts. Which drive letter is iTunes looking at? Is it the same one that it was previously (which should also be the same one that the drive has now).
What happens, which step do you have problems with?
Message was edited by: the fiend

HT2693 Cannot read the code on my newly purchased iTunes card. When I try to use technical support, they keep asking the same questions and send me to the beginning of the support page over and over! Can someone help me?

Can someone tell me what to do about not being able to read my iTunes card code?
I've gone through tech support but they keep sending me through all these options without real help; it's like a loop... I can't get anywhere!

Have you tried calling Apple or going back to the store they were purchased?

I'm having problems with iTunes that keeps changing the genre of music that I have already changed

I'm a Dj and I make extensive use of inteligent playlists mostly defined by genre and classification.
I currently have about 70 different playlists, and almost everyone are very important, because I know what music to play, but in some cases I don't remember the name. So it's very usefull for me to know where I can find it according to the genre that I defined.
BUT!! WHAT HAPPENS IS THAT iTunes keeps changing the genre of some music to the previous that is available on the itunes store (that I don't use because is too vague)
Do you know what might be happening?

Hello Torre,
DAQmx is in fact more efficient than Traditional DAQ, so this behavior you describe shouldn't be the rule. I haven't been able to debug/check thoroughly your code, so here's what I suggest:
a) Try the W2000 option to give more time to background processes (see this link).
http://zone.ni.com/devzone/conceptd.nsf/webmain/28A6979ECA9A0CAF862569050053D92D?opendocument
b) Try with the LabVIEW supplied DAQ examples which do a similar task and test/compare their performance
c) Check with the LabVIEW tools where the time is spent (Profile VIs tool)
Hope this will help !
Regards,
JorgeM.

HT5312 i forgot my rescue email and my security questions since i have created them since a long time, i want to change the rescue email is it possible?

i forgot my rescue email and my security questions since i have created them since a long time, i want to change the rescue email is it possible?

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

How do i stop my itunes from changing the location of my itunes media. i have it saved on a external HD and it keeps changing back to my local drive with out being told

how do i stop my itunes from changing the location of my itunes media. i have it saved on a external HD and it keeps changing back to my local drive with out being told

No, an external drive will not always be mounted. If the drive goes to sleep, it can unmount, or it may unmount for other reasons. As Chris said, confim that the drive is mounted and active before launching iTunes.
Regards.

TS1503 Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.

Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.

Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W.

If I have 500+ songs that are on my iPhone and I change the Apple ID in setting will I lose my songs that are on my phone (not icloud)

If I have 500+ songs that are on my iPhone and I change the Apple ID in setting will I lose my songs that are on my phone (not icloud)

KTtuckett wrote:
Have you done this yet, I have the same problem but I need to know if it worked for you without loosing anything
You will not lose anything by changing the AppleID on your iPhone.

I have three email accounts and want to know how to change the display order.

I have three email accounts and want to know how to change the display order.

Install this add on.
https://addons.mozilla.org/en-US/thunderbird/addon/manually-sort-folders/?src=search

Any have a link for tech/webchat support as they keep changing the link for web chat.?

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