Any hope for this iPod Shuffle stuck in DFU Mode?

I received a 2nd Gen iPod Shuffle that was in dire straits. The owner complained that they couldn't access it at all, for anything.
Plugging it in and looking at the System Profiler, the device showed up as a "USB DFU Device". Googling this issue, I found that Shuffles in this condition can be repaired using the iPod Reset Utility.
I downloaded the utility, installed it and ran it, and clicked the "Reset" button to reset the Shuffle to factory settings. At the part for "Waiting for the iPod to restart - do not disconnect", the utility freezes. NO spinning beach ball or anything, just stuck. CPU usage for the "iPod Reset Utility" in Activity Monitor stays at 0.0%.
After about a minute or so of watching this frozen program, a pop up window appears with the following error:
"Error
An error occurred resetting iPod."
Googling this error message yields one forum post in another language without any follow-up. This error message is really vague and I have no idea why it's doing this.
I do not have much hope for this Shuffle, but I'm curious if anyone knows of anything else I can do to bring this Shuffle back to life.

ok got it fixed it needed to be shut down when i plugged into the computer for the itunes to recognize it my ipod kept on restarting as soon as it shut down thank you for the help

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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

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    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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