Any idea please!!!

i have sent this to bb to see if anyone can help.
i have sent many messages over the last few months inc this one below!!!!
a while back I registered to the blackberry site and app world no problems for ages and now I can’t log in via appworld or anything on my phone or the net on my laptop.so I try changing passwords,still no use.it says my account is no longer valid so I
re register no luck either it tells me my email address is already in use!!!! any ideas please
sarah
and now all im getting when i try to log in is,even when i have tried uninsatalling appworld and downloading again/changing passwords,which apparently was sucessful.
but when i try to log in after activating my account.the same thing always appears,has anyone any idea why this may be happening as i have never had any problems before
things like this ---->
Username is an invalid email format. Please provide a valid email address to continue.
and also it says invalid username which its not

i forgot to mention my bb is a torch 9800.i did get emails back from bb but nothing resolved this issue.
then i log in and it says this email address is not valid.
other times it says its ok but wont let me log in atall even if i have changed my password and username.
dont know why im logged in now?
but if i log out it wont let me in again

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