Any idea why I can't print using Photoshop Elements 13 and an HP Color Laser Jet printer?

Windows 7 with Photoshop Elements 13 - Recently purchased Elements 13 and haven't been able to print!  I have an HP Color Laser Jet CMI1312nfi MFP and printed fine last year with a trial version of Elements 12.  I keep getting errors saying "the saved print information is an incompatible version.  It has been set to default values" as well as "default printer could not be opened."  I downloaded an update to the driver for the printer today but still no luck.   Any other ideas? 

I ended up reinstalling the drivers for the Canon from the original CD and that took care of it. Normally I can just copy the PPDs for our particular printers to the PPD folder in the Library/Printers/PPDs folder and it works fine, but for some reason this machine decided it needed everything reinstalled. It's working now.

Similar Messages

  • TS3297 Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.

    Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.

    Brett,
    Well done getting the wireless network secured.
    You have to precede the (hex) password with a '$' in Mac OS, to tell the Internet Connect dialog box that you are keying a hex password (rather than ASCII). This is because the Mac has detected that the network is WEP protected, and leaves it to you to decide how you want to key the password.
    As an alternative, in Internet Connect (or from the AirPort icon menu), you can elect to join an "Other" network. If you select your network again, it'll come up with "WEP Password" as the option of Wireless Security. You can change this to "WEP 40/128-bit hex" and then not have to precede your password with the '$'.
    Alternatively, you could tell us the make and model of your wireless router and we can tell you how to set, and use an ASCII password. From your 10-character hex password, we can see that you're using 40/64-bit WEP. Non-Apple routers can be a bit fussy when using ASCII passwords with 40-bit WEP (don't worry, this is also true for Windows PC's using 40-bit WEP too), but we can talk you through it.
    As a final alternative, as you have such a whizzy Mac, as long as your wireless router supports it, you could use WPA security, and never have to worry about ASCII / hex / '$', etc. Older Macs (particularly original AirPort cards - not AirPort Extreme - and OS9) were limited to 40-bit WEP.

  • Any ideas why I can't text my friend  my iPhone 5s to her Samsung galaxy s4 mini? I have turned on my SMS when iMessage is in available but still nothing

    Any ideas why I can't text my friend  my iPhone 5s to her Samsung galaxy s4 mini? I have turned on my SMS when iMessage is in available but still nothing

    Ask your friend if they use to have an iPhone and used iMessage.  If so, they probably didn't unregister their phone number with iMessage before changing phones and your iPhone is still trying to send iMessages to their number.  If that's the case, they need to contact Apple support and request that their mobile number be unregistered for iMessage.

  • Any Ideas why I can't pick up wifi unless i'm within two metres of a reuter

    Any Ideas why I can't pick up wifi unless i'm within two metres of a reuter?

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue--like a bad radio.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and ge

    First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help!  I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine.  I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance).  Relucltantly, I am now typing this - and I suspect it will not help in the slightest!  I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you.  Can you please let me know how I can resolve this?  Louise A Fraser

    Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another.  You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
    Click here to get help now Contact Customer Care

  • Any idea why mail.app would be using over 2 gigs of RAM???

    App: Mail.app
    % CPU: 66.2
    Threads: 16
    Real Mem: 2.33 GB
    Any idea why? I mean it's just sitting there behind my other applications. I'm not doing anything with it other than waiting for incoming mail...

    My mail is using more than 2G of RAM as well. Usually starts out ok, but eventually (within a day or 2), it is using 2 of 4G of RAM and brings my mac to a grinding halt where there is a 30-60 second delay (spinning beachball) every time I click something (link in safari, file on hard drive, etc.) At these times, mail will not quit normally and needs to be force quit. Other apps stop responding for short periods of time too.
    No out of the ordinary use of Mail, just checking/writing email. No vpn or exchange server.
    Does anyone know why this keeps happening and how to stop it? Reboot helps, but problem comes back. Thank you.

  • Any idea why I can't "dismiss" or "snooze" calendar items in the yahoo calendar?

    Any idea why this keeps popping up when I try to "dismiss" calendar items in the yahoo calendar?
    Error code: MODIFICATION_FAILED
    Description: Status Code: 2147500037, The request cannot be processed.
    Server Replied with 403
    Lightning 2.6.4
    TB 24.3.0

    Verify you have the correct settings.
    https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo#w_sync-your-calendar

  • Pages says I need a later version to open a document. I have V 5.0 (1465) but the App Store lists V5.2.2 and says it's installed. Any ideas why I can't open the document, please?

    I have V 5.0 but the App Store says it has 5.2.2 and that it's installed. Any ideas why I cannot open the document, please?

    When you updated to Mavericks and qualified for the free iWork apps and then installed them, the old iWork apps were rounded up and put into a folder name iWork' 09 and the three new versions of the apps are scattered in the apps folder in alphabetical order.

  • Any idea why I can only hear a caller when I'm using speaker phone?

    Does anyone know why I can only hear a caller when I am using speaker phone? 

    Hi goodferg,
    The troubleshooting steps below may help you with the sound issue you are having with your iPhone 4:
    iPhone: Can't hear through the receiver or speakers
    Resolution
    Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    Make sure the Ring/Silent switch is not switched to silent.
    While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
    If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (chooseSettings > General > Bluetooth).
    Restart the iPhone.
    If restarting the iPhone doesn't resolve the issue, try restoring the device.
    If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Hope this helps!
    - Judy

  • I have installed IOS 7 in my 4S but still when i connect it to itunes i am not able to copy music from my Itunes to my Phone any idea why? can some one help me with this. I am using Mac book Pro.

    Hi All,
    Issue 1:
    I have installed IOS 7 in my 4s and when i connect it to my  Mac itunes it detects my phone but i am not able to copy  from the itunes  version 11.1 (126).
    can some one check why i am not able to transfer pics or music from my Mac to iPhone 4s and can let me know on this please.
    Issue 2:
    And to all my apps i am not getting automatic  pop up when i receive a message, It says "Please connect to itunes to use push Notification" can some one say how to go about his.
    Issue 3:
    when i try to launch my facetime from my phone.After entering my user name and password it not launching my Facetime or imessage. dont know whats the reason, I am not able to use both Facetime and imessage from my iphone 4s.
    Looking forward for your reply.
    reagrds
    sathish

    I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
    This is my post:
    https://discussions.apple.com/thread/4063223
    Please, we need your help.

  • Any ideas why I can no longer access shared files on networked PC's in my office? I keep getting a "server not exist or unavailable" error.

    I have been able to access the files in the past. Actually when I've had this problem before a restart has solved it. Not this time. And it keeps happening. Even more strange, Filemaker is able to access shared databases stored on the same PC's. Why can Filemaker see these computers? Both also show up in the finder but when I try to connect I get the error. I also tried "connect as" with no success. Any ideas?

    Thanks Barney, I am now using pages to open exisiting Word documents. and then saving in the new format. I then trash the old incompatable (.doc) file.
    This works OK, but it will be a time consuming operation to be repearted on each file that I use.
    Is there any shortcut to enable sync all of the .doc files to Page?
    I have not managed to recover Entourage email files . But now use Mail application, which is fine.
    Encountered problems are ongoing.
    I have an Epson Epson Stylus Photo Rx430 printer.
    Since upgrading to OSX10.7 print files do not load to the printer. The Epson job box shows data is being sent to printer but it the task is never completed.
    I take this to be a Printer  Driver issue.
    Today, I have been in contact  with Epson Printer support, enquiring if they have any driver updates for RX430 that would be compatable with OSX10.7 Lion.
    I was notified by Epson that they do not have any drivers for any of their printers for the new OSX 10.7.
    How may I  continue using my now unsupported Epson printer? 

  • Anyone have any ideas why i can no longer see my Airport express speaker  in Airtunes?

    for the last couple of days i no longer can see my itunes speaker from an old Airport Express (V 6.3) 802.11g.  Airport Utility 5.6 still lets me set it up, so I can see it there.  but for some reaason i can no longer see that speaker selection in itunes or any of my devices.  Any ideas?  Thanks.

    Hi Murray,
    What version of Acrobat or Acrobat Reader are you using? Are you trying to open the PDF files from the Finder, or in Acrobat/Reader?
    We look forward to hearing back from you.
    Best,
    Sara

  • Any idea why I can't see any video?

    Thing is there is no matter were I go on the web nor what kind o video I try to see, it simply won't work! I have installed the latest version of flash player and some other plugins like VLC, Media Player or Quick Time, all updated! I read some of the solutions but neither is working. Any idea what might it be? I use the latest version of Firefox and I use also Aurora.

    Well, that is unexpected! But it worked! Thank you!!!

  • Color Management for Epson printer using Photoshop Elements 6

    I have consistently dark prints when using my new Epson workhorse 1100. It prints fine from iPhoto but not from Photoshop Elements 6. The Epson people say it's an Adobe problem. The Adobe people won't help, as it's not under warranty. I am interested in settings in PSE6 or on my Mac OSX. Or, what's a profile and how do I set it? Thanks!!

    Yes, I've tried all of the options: Printer manages color, PSE manages color. All are the same dark prints.
    On another conversation on this forum, I read the following. Very discouraging to think that Adobe knows of this problem but won't give me any tech support because too much time has lapsed.
    I don't know what "plugs" are--sounds like this user figured out a way around it.
    Any advice?
    Thanks!
    Fran
    Re: Color mismatch EpsonR800 and Elements 6
    Adobe has admitted that there is a color management issue with PSE 6 for Mac. I have an Epson R1900 and I am now getting acceptable color-managed prints by allowing the Epson Printer driver to manage color management (ie; color management in PSE 6 turned off). The Epson Photoshop Plug In also works well with PSE6 and ICC profiles; however, I have yet to solve 2 problems with this particular plug in: (1) How to get the program to capture 3rd party ICC profiles and (2) how to print borderless prints. If anyone has seen a user guide for this particular plug in, I would be grateful to know how to download it.

  • Can I still use photoshop elements 1.0?

    I boguht graphire 3 from ebay for my son. with bundle cd including photoshop elements 1.0. i have the serial number but can't find the software online?

    Don't bother. It's not compatible with any contemporary operating system, anyway.
    Mylenium

Maybe you are looking for

  • WSIF Invocation (Schemac tool alternative to generate the facade class)

    Hi, I am trying to create a BPEL Project which supposed to invokes an EJB using WSIF call, I have created the EJB wsif using JDeveloper for the following method signature, public void handleMessage(Message inMessage) { The Parameter Message is an Com

  • Zipping folder keep getting permission error even though I have permission

    I am trying to zip a folder containing a few hundred items.  every time I try I get this error.  I have administrative access and permission, transferred this to the files inside, tried to copy it to an other disk and still I get this error.  Any ide

  • IPhone In App Purchase problem

    0 down vote favorite Hi all, I use In App Purchase in my application, but I have problem when I'm testing that. I have four consumable products. Information about that products I show in tableview. Sometimes when I click a button to buy some product

  • MIME type “application/x-mplayer2”

    One URL I visit pops up a warning that I don't have a "MIME type 'application/x-mplayer2' plug-in installed, so I can't use certain portions of the site. Where can I find such a plug-in? Is it a popular plug-in that is used by other sites?

  • Windows Activation Key - Help!

    My screen shattered, so I bought a replacement of the same model and copied the Windows partition over.  It works great, except that Windows claims it still needs activation.  Both computers had legitimate, similar licences for Windows.  If I can ent