Any idea why QuickTime won't open certain files on remote site?

I have an iMac Intel Core i5, Mac OS X, version 10.6.8 to which I transferred my PC files in June 1011. I apparently imported some mischief from my PC at the same time. Recently I installed more ram and have a total of 12 GB now, a new Linksys 54GL router, Comcast came by and upgraded everything and I have broadband. I put the Symantec folder in the trash and emptied the trash but still when I type my email into the site in order to access the link the Norton icon pops up and offers to put my info in for me. However, it has two incorrect email addresses both misspellings of my actual email adddress. Could Norton be messing up my ability to access these files?
I spent money on the program and can access 2/3rds of it but not Parts 5 and 6. I've spoken with the IT person at the site and he has double checked everything on his end. Other people can access all the Parts of the program, just not me. Any idea of what I could try to correct this situation? Would running ClamXav be the next step? Have any other suggestions?
Thanks,
dphoeb

Get rid of Norton.
Norton Antivirus (made by Symantec) has a very long and illustrious reputation for mangling Mac OS X systems, sometimes to the point where a complete reinstall is necessary. Among other things, it installs kernel extensions which are known to cause kernel panics and system freezes; it contains known and documented bugs which can silently corrupt Adobe Photoshop and Adobe InDesign files, destroy a user's ability to authenticate as an administrator, and (on PPC systems) can cause Classic to stop functioning; and Symantec has on at least two occasions now released flawed .dat file updates which erroneously report certain critical Mac OS X files as "viruses." (Deleting these "viruses" causes damage to the system that in some cases renders it unbootable.)
Norton Removal Tool (Symantec Uninstaller):
http://www.symantec.com/business/support/index?page=content&id=TECH103489&locale =en_US
And now this, from 11 January 2012:
Lawsuit Claims Symantec "Scareware" Warns Of Fake Threats To Sell Upgrades
http://www.forbes.com/sites/andygreenberg/2012/01/11/lawsuit-claims-symantec-sca reware-warns-of-fake-threats-to-sell-upgrades/
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

Similar Messages

  • Quicktime won't open mpg files

    I am trying to create a DVD with chapters/scenes from a single .avi file that won't open in Quicktime (nor iDVD nor iMovie).  It's the basic QT, not pro.  I can convert the .avi file to .mpg (using Burn or other tools), but the resulting file (.mpg) won't open in Quicktime either.  Seems if it won't open in Quicktime, it won't open in iDVD or iMovie, where I'd hoped to include chapter markers and menus. 
    Since this was created by Burn on my Macbook, I'd expect the resulting .mpg file to be readily useable by Qucktime, but it isn't.  Can someone first explain why QT won't open the file (VLC will open it), and second what other approach I might use?
    Thanks!

    OK, again, I'm not using the avi file, but the mpg that was created by Burn from the avi file, so I wonder if the original is so "muxed up" as it might seem.  No mpg inside of an avi, if I understand you both correctly.  The original AVI is thus far MIA though I do think I burned it to a data disc.
    Having the original AVI would let see what compression codecs were used to create it, how compressed the video was, see the encoded dimensions/display dimensions if PAR encoded, and give us some idea as to how much visual quality may have been lost in transcoding the AVI to MPG, as well as, save you one level re-compression if you were then able to start your work flow with the original source file. Too bad you can't find it.
    "Muxed" in the case of your MPEG2/MP3 MPG file refers to the fact that the audio and video content is broken into blocks of video data which are interspersed with blocks of audio data in a single data stream to provide synchronizarion. QT files, on the other hand, contain up to 99 tracks of audio, video, and/or other forms of data the playback of which are all sybchronized to an external clocking system and is the main reason your MPG file is not natively QT compatible,
    To play MPEG-2 content, whether in an elementary or a multiplexed stream, in a QT based application, you must first purchase and install the Apple QT MPEG-2 Playback component ($20). Even then, for any of the unsupported audio compression formats you would need a secondary application like MPEG Streamclip (free) to bridge the spatial to temporal synchronization problem to make it compatible Apple QT-based applications like QT, iMovie, GarageBand, iDVD, etc. So, if you plan to use the MPG file as your source file, you will either have to purchase the MPEG-2 component or use a third-party application work flow.
    All that said, I think I'm understanding how to go about this now.  Oddly, I do have Perian installed (I think because I once had a similar problem and had hoped it would help) and it's up to date.  It does not seem to fix my problems though.
    This is why you need to pay attention to the actual codecs used in the AVI file and ensure that you have removed any third-party components which may conflict with the Perian component package as detailed on the support page of the Perian web site.
    I'm using this file to try to learn a little about iDVD and iMovie (after all these years of using Macs!), so I had hoped to take these first steps without buying a commercial product.  I don't mind spinning my wheels trying different workflows so long as I'm learning and have options.  Garageband is an interesting idea as I had no idea it would handle video files.  Perhaps Audacity would also do the trick?  I don't have any need of creating markers at any particular points in the file, just something to ease the process of moving from one place to another in the video.  Markers at an even time interval would be fine, and I'd love to create a menu that allows navigation, though even that isn't crucial.
    To learn more about iDVD, use help file, view the tutorials, and visit the iDVD forum. However, before you can do anything in iDVD, you will have to convert your MPEG2/MP3 MPG file to a QT compatible compression format. On my system, I would simply open the MPG file in MPEG Streamclip (which already has the Apple QT MPEG-2 Playback component installed) and convert the MPEG-2 video to AIC (Apple Intermediate Codec) and the MP3 audio to Uncompressed audio. The resulting MOV file will then import to any Apple QT-based edit/conversion application on your computer (assuming the source file and your software is in proper working order).
    I may end up trying Toast as I've considered it in the past and my needs aren't very sophisticated.  But being largely without work and mostly self-employed these last two years has made me a bit of a miser...
    Toast should save you the cost of the MPEG-2 Playabck component but does cost much more than the $20 component. I am still using Titanium Toast 10 Pro but it may be aout time to upgrade to 11. It is a really good general purpose conversion/authoring appliction for all forms of target optical media.

  • Pages says I need a later version to open a document. I have V 5.0 (1465) but the App Store lists V5.2.2 and says it's installed. Any ideas why I can't open the document, please?

    I have V 5.0 but the App Store says it has 5.2.2 and that it's installed. Any ideas why I cannot open the document, please?

    When you updated to Mavericks and qualified for the free iWork apps and then installed them, the old iWork apps were rounded up and put into a folder name iWork' 09 and the three new versions of the apps are scattered in the apps folder in alphabetical order.

  • Quicktime won´t open .mov files from raid array

    Hi, my Apple Raid died on me.    I managed to recover the files of each disk and moved into external USB drives.
    The files are there, but Quicktime won´t open them.      Is there a way to repair these these files ?.
    Thanks
    Mac Pro Early 2009
    Processor  2 x 2.26 GHz Quad-Core Intel Xeon
    Memory  6 GB 1066 MHz DDR3 ECC
    Graphics  NVIDIA GeForce GT 120 512 MB
    Software  OS X 10.8.4 (12E55)
    3TB Raid disk / Apple Pro Raid card
    AJA Kona LHi card
    FCP 7.0.2
    OS X 10.8.5

    You don't have it? Just load it! http://support.apple.com/kb/DL923

  • Quicktime won´t open .mov files recovered from raid array discs

    Hi, my Apple Raid died on me.    I managed to recover the files of each disk and moved into external USB drives.
    The files are there, but Quicktime won´t open them.      Is there a way to repair these these files ?.
    Thanks
    Mac Pro Early 2009
    Processor  2 x 2.26 GHz Quad-Core Intel Xeon
    Memory  6 GB 1066 MHz DDR3 ECC
    Graphics  NVIDIA GeForce GT 120 512 MB
    Software  OS X 10.8.4 (12E55)
    3TB Raid disk / Apple Pro Raid card
    AJA Kona LHi card
    FCP 7.0.2
    OS X 10.8.5
    OS X Mountain Lion (10.8.4)

    Hello Niebby,
    According to the description of the issue provided looks like some change has been done in your system. Most probably a change in the installed codecs. I would suggest you to check whether the required codecs are installed under the folder "/Library/QuickTime".
    If reinstallation is needed you can check this post "QucikTime Codecs Installation" to get some details about how to proceed.
    --Javier
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • Any Ideas Why Workspace Won't Work?

    Okay, so it's been bugging me too long to simply continue ignoring the problem... and even still after updating all of the CS6 applications, the problem of the Workspace always being messed up every time I launch CS6 Photoshop 13.0.1 x64 Extended on my Win 7 64-bit machine persists. Any suggestions will be appreciated.
    To help communicate the problem and better understand it, I've prepared this series of screen captures.
    The two Workspaces used in these experiments were 1) VKB's Workspace, a preexisting Saved workspace and 2) Essentials, the preexisting workspace defined by Adobe.
    The experiments consisted of launching the application, observing that the workspace was messed up (Exhibits A, C, D and E), then Resetting the Workspace, closing the application and then opening it again.
    During the course of these experiments I updated the (3) CS6 applications that the updater indicated had available updates, one of which was PS. The announcement on the page (http://forums.adobe.com/community/photoshop/general) indicated 13.0.1.1 was available, but after updates were install, PS reports what I thought I remembered seeing earlier; i.e., 13.0.1 (and not 13.0.1.1). Restarted the system, system would not shut down, would not restart, no video signal, had to give it the finger and force hard restart. Launched PS app, did another check for updates - all apps up to date.
    Began experiments anew - nothing different - Workspace still doesn't work like it always had behaved up until when this issue first presented... maybe a month or three weeks ago - not really sure exactly when.
    The Resetting was done from both the menu Window, Workspace, Reset route and the afforded pull down option (upper right corner).
    Additionally, during the experiments I created a new workspace, also named VKB's Workspace, replaced the earlier one, more experiments, more of the same problem.

    Any ideas will be appreciated.
    Thanks!
    Kelly

  • Any ideas why this won't work?

    I appreciate all the help this board provides. I've learned a ton coming here as I continue to grow my SQL knowledge.
    I need this query to look at the Work_order table and pull any lines that were closed during the prior day. Then I need it to look at the Stock_Tran table and pulled and lines that had a Date_Trans during the prior day. That will give me the work completed and the work that was partially completed during the prior day.
    I'm getting an error message at the line I've underlined and bolded that work_order.partno is an invalid identifier (I'm sure that's not the only error). The query worked until I started adding the Stock_Tran table.
    Any ideas would be greatly appreciated!!!
    SELECT
    SITECODE
    , WORK_ORDER_NUMBER AS "WO #"
    , partno
    , WO_PRIORITY AS "PRIORITY"
    , QTY_WORK_ORDER
    , QTY_FINISHED
    , TRUNC(WO_RELEASE_DATE) AS "RELEASE DATE"
    , TRUNC(WO_START_DATE) AS "START DATE"
    , TRUNC(WO_CLOSED_DATE) AS "CLOSED DATE"
    , STOCK_TRAN.QTY_CHANGE
    FROM
    WORK_ORDER
    , (SELECT SUM(QTY_CHANGE) AS "QTY WORKED" FROM STOCK_TRAN
    WHERE
    SITECODE = 'FCI'
    AND STOCK_TRAN_CODE = 'P'
    AND DATE_TRAN = TRUNC(SYSDATE - 1)
    AND WORK_ORDER.SITECODE = STOCK_TRAN.SITECODE
    AND WORK_ORDER.PARTNO = STOCK_TRAN.PARTNO)_
    WHERE
    WORK_ORDER_TYPE = 'K'
    AND SITECODE = 'FCI'
    AND (TRUNC(WO_CLOSED_DATE) = TRUNC(SYSDATE - 1) OR STOCK_TRAN.DATE_TRAN = TRUNC(SYSDATE -1) )
    AND QTY_FINISHED >0
    ORDER BY WO_PRIORITY DESC

    Hi,
    847497 wrote:
    That gets me closer! Thanks. Now I've getting an error at the line highlighted below.
    Here's the error I'm getting: ORA-00904: "STOCK"."QTY_CHANGE": invalid identifier
    SELECT
    SITECODE
    , WORK_ORDER_NUMBER AS "WO #"
    , partno
    , WO_PRIORITY AS "PRIORITY"
    , QTY_WORK_ORDER
    , QTY_FINISHED
    , TRUNC(WO_RELEASE_DATE) AS "RELEASE DATE"
    , TRUNC(WO_START_DATE) AS "START DATE"
    , TRUNC(WO_CLOSED_DATE) AS "CLOSED DATE"
    *  , STOCK.QTYCHANGE*_I assume you mean this is the line where the error message points. It would be better to mark it with a comment, like this:
    ,       STOCK.QTY_CHANGE                  -- *****  ORA-00904 occurs here *****  FROM
    WORK_ORDER
    , (SELECT SUM(QTY_CHANGE) AS "QTY WORKED"
    , sitecode
    , partno
    , date_tran
    FROM STOCK_TRAN
    WHERE SITECODE = 'FCI'
    AND STOCK_TRAN_CODE = 'P'
    AND DATE_TRAN = TRUNC(SYSDATE - 1)
    GROUP BY sitecode, partno ) stockThe only columns in the stock "table" (it's acutally an in-line view) are "QTY WORKED", SITECODE, PARTNO amnd DATE_TRAN.
    If QTY_CHANGE is a column in the STOCK_TRAN table, then yiou can include it in the SELECT clause of the in-line view, and that will allow you to use it in the main query.
    WHERE stock.sitecode = work_order.sitecode
    AND stock.partno = work_order.partno
    AND WORK_ORDER_TYPE = 'K'
    AND work_order.SITECODE = 'FCI'
    AND (TRUNC(WO_CLOSED_DATE) = TRUNC(SYSDATE - 1) OR STOCK.DATE_TRAN = TRUNC(SYSDATE -1) )
    AND QTY_FINISHED >0
    ORDER BY WO_PRIORITY DESC

  • Quicktime won't open Mov files

    Hi there,
    I am trying to get files from work onto my home computer.
    At work, we use Windows and Edius GrassValley (6?) to edit videos. I can convert the files to a Quicktime before I take them home and I've done this several times before.
    But now it won't let me open the files in either Quicktime or iMovie. I'm not certain what I'm doing wrong, I don't believe anything has changed on my computer since the last time I brought home some files.
    When I try to open them with Quicktime, it just says it's not a movie file even though the tag says it's a .mov and I converted the file to a quicktime file before putting it on my flash drive.
    I'm currently running Mac OS 10.6.8, Quicktime 7.6.6 and iMovie 8.0.6 (I know, it's ancient!).
    If any of you lovely people could at least point me in the right direction, I would really appreciate it. Thanks!

    Hello Niebby,
    According to the description of the issue provided looks like some change has been done in your system. Most probably a change in the installed codecs. I would suggest you to check whether the required codecs are installed under the folder "/Library/QuickTime".
    If reinstallation is needed you can check this post "QucikTime Codecs Installation" to get some details about how to proceed.
    --Javier
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • Quicktime won't open .mov files anymore

    I have a MacBook Pro with OSX 10.5.8 and Quicktime Player 10.2. Since upgrading to OSX 10.7, I can no longer open most video files I have collected with a .mov extension. These files open fine in Real Player or VLC.  Quicktime, however, won't open it with a message that a required "codec" isn't available. I've noted that some in this situation have found Quicktime Player 7.6.6 in the Utilities folder. I don't have a Quicktime Player in the Utilities folder.

    You don't have it? Just load it! http://support.apple.com/kb/DL923

  • My Mac won't open certain files anymore so I can't install new programs.

    I accidentally reset the default application used to open new programs that I try to install and now it won't open. It's set accidentally to use ScriptEditor. I'm not sure what "program" was used originally to open them, so I don't know what to reset it to. How do I fix it so I can install new programs again?

    Hi VoxPariah, and a warm welcome to the forums!
    An alternative to Klaus1's fine advice...
    Reset Launch Services...
    http://www.thexlab.com/faqs/resetlaunchservices.html
    http://www.macosxhints.com/article.php?story=20031215144430486

  • My Quicktime won't open .wmv files

    Two of us downloaded the same .wmv files sent in e-mails from friends. When she clicks on hers, Quicktime plays it. When I click on them, they open in TextEdit. When I try to open them through Quicktime, it says: The file is not a movie file.
    How can I open these files?
    Thanks.

    Hi
    Flip4Mac
    It is an Add-on to Quicktime for Windows files.
    There is a free base product as well as Paid for Extensions to that base product.
    9:08 PM Friday; December 3, 2010

  • Any idea why Preview won't work for opening PDF files with this OS?

    For some reason, after the last update to Mavericks 10.9.3, any time I attempt to open a PDF using Preview, the file will not open.  No response from the system.  Any recommended solutions?  Thanks in advance!

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Has any one got any idea why this won't work?

    import java.io.*;
    import java.util.*;
    class VirusScanner
         static String Storedfiles = "c:\\bbb";
         //To change which virus signatures are to be used, the line below must be edited to reflect which directory contains them.
         static String VirusSignatures = "c:\\aaa";
         static int files = 0;
         static int infectedfiles = 0;
    static File sig = new File(VirusSignatures);
         static File dir = new File(Storedfiles);
         public static void main(String args[]) throws IOException
              //if file and signature directories are valid, run scan and then display the results of scan.
              if(dir.isDirectory() && sig.isDirectory())
                   System.out.println("Scanning Directory: " + dir);
                   scanDir(dir);
                   System.out.println("Scan of " + dir + " complete. " + files + " files scanned. " + infectedfiles + " infected files found.");
              //otherwise output "Invalid Directory" on the screen
              else
                   System.out.println("Invalid Directory");
         public static void scanDir(File direct) throws IOException
              //Create a string array containing a list of all files in the directory
              String s[] = direct.list();
    //loop through every file or directory inside current directory
              //and call relevant method
              for (int i=0; i<s.length; i++)
                   File current = new File(direct + "/" + s);
                   if (current.isDirectory())
                        scanDir(current);
                   else
                        scanFile(current);
         public static void scanFile(File filepath) throws IOException
              //Add one to the count of files scanned
    files ++;
              // Create filereader object for file to be scanned, and wrap with buffer
              FileReader fr2 = new FileReader (filepath);
              BufferedReader br2 = new BufferedReader(fr2);
              //Create a string containing the contents of the file
    int fileInt = (int) filepath.length();
    //int fileInt = fileLong.intValue();
    char[] buf2 = new char[fileInt];
              br2.read(buf2,0,fileInt);
              String theFile = new String(buf2);
              //Close readers
              fr2.close();
              br2.close();
              //Create a string array containing a list of all of the signature files
              String s[] = sig.list();
              //for loop which checks the contents of each signature file against the file to be checked
              for(int i=1;i<s.length;i++)
                   //Create filereader object for relevant virus signature and wrap with buffer
    File sigFile = new File (VirusSignatures + "/signature" + i);
                   FileReader fr = new FileReader (sigFile);
                   BufferedReader br = new BufferedReader(fr);
                   //Create a string containing the contents of the signature file
    int virusInt = (int) filepath.length();
    //int virusInt = virusLong.intValue();
    char[] buf = new char[virusInt]; // the buffer
                   br.read(buf,0,virusInt);
                   String theSig = new String(buf);
                   //Close readers
                   fr.close();
                   br.close();
                   //If signature is found in file report to screen
                   if (theFile.indexOf(theSig)!=-1)
                        System.out.println("Virus " + i + " found in file " + filepath);
                        infectedfiles++;

    This topic is apparently indicated as closed here:
    http://forum.java.sun.com/thread.jspa?threadID=621169
    Not sure why you posted this at all.

  • Quicktime won't open .mov file

    Hi, I'm susing Quicktime 6 on Mac Mini with OS 10.3.7 I tried to download/open a .mov file from a webmail message and got Quictime said it didn't have the needed plugin. Do I need to get a plug in from Apple to open .move via downloads...and/or shouls I upgrade to QT 7 (after I upgrade to OS 10.3.9) that I am in process of doing...I imagine i can save file and open in Windows Media player or RealPlayer, but I prefer to use Quicktime (is that a good preference:)...Any advice welcome...Rick

    More than likely is that the file was encoded using the new H.264 video codec which requires QuickTime 7.
    You should consider upgrading to 10.3.9 (free) and installing QuickTime 7 (also free). It may be the only way you can view the file.

  • TS1702 I can open any of my apps any idea why?

    I can open any of my apps any idea why?

    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also See Here... in particular #3...
    Troubleshooting applications purchased from the App Store

Maybe you are looking for

  • Matrix Editor in LE 7.1.1

    I'm going through Martin Sitter's training book for Logic and am hving a porblem with the tutorial on Apple Loops Matrix Editor. I need to add notes to the Matrix Editor window by using the pencil tool. When I try to add a note, I get a message that

  • Update passed in XML doc with pl/sql xmldom

    Hi, I have an xml document that is passed in through a stored procedure as CLOB. I'm trying to use the XMLParser and XMLDOM to add an additional node The XML looks something like the following <rowset> <row> <firstname>john</firstname> </row> <row> <

  • Organizer in pse 8 will not iniciate correctly.

    I am having problems with org. in pse 8. Sometimes it shuts down the entire program other times it will not respond at all. I am running XP and my system exceed requirements for the program. Any ideas?

  • Impossible to move the wifi on/off button in settings, no more wifi

    Udated my i4s to iOS7 on 09.18 , wifi works perfectly until this morning. Suddenly it's gone, impossible to move the wifi on/off button in settings, no more wifi a) Tried this > http://support.apple.com/kb/ts1559 Result = DOESN'T WORK b) Tried this s

  • Stateful session bean hot deployment error?

    Hi, i'm getting an exception ... 1. Deploy a stateful session bean. 2. Hit the server and create an instance, then remove it. 3. Change Stateful session bean source compile and hot deploy it. 4. Hit the server and try creating an instance...exception