Any ideas how I can insert a pdf into word, using the insert object option. However the pdf i want to insert has text and lines annotated, but once inserted the comments don't appear???? any help would be greatly appreciated.

You will need to find a forum for MS Word since that is the software that you are trying to manipulate in this. If you think the processing/creation of the PDF plays a role then you should ask in the forum for the software that you are using to create the PDF.
This forum is for issue regarding downloading and installing Adobe trial products, so in any circumstance, your issue does not fit in this forum.

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HT1918 I had to change my Apple ID and had a credit in iTunes stores of about $100 - with the new e-mail address this amount is n longer available - any ideas how I can get this amount into my new Address? Tks

I had to change my e-mail address and therefore also my Apple ID & Password - I had about $100 in Credits from Apple Vouchers which I redeemed - with the new ID this amount is gone - is it possible to regain it?
Tks
gerhard Rudolf

Not on your own. Click here and ask the iTunes Store staff to put it back onto the cards; they'll only do this for completely unspent ones.
(93896)

Having a problem with dates when I send my numbers doc to excel. dates are all out and that they have to cut and paste individual entries onto their spreadsheet. Any idea how I can prevent this

having a problem with dates when I send my numbers doc to excel. dates are all out and that they have to cut and paste individual entries onto their spreadsheet. Any idea how I can prevent this.
I'm using Lion on an MBP and Numbers is the latest version

May you give more details about what is wrong with your dates ?
M…oSoft products aren't allowed on my machines but I use LibreOffice which is a clone of Office.
When I export from Numbers to Excel and open the result with LibreOffice, the dates are correctly treated.
To be precise, dates after 01/01/1904 are correctly treated. dates before 01/01/1904 are exported as strings but, as it's flagged during the export process, it's not surprising.
Yvan KOENIG (VALLAURIS, France) mardi 3 janvier 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : http://public.me.com/koenigyvan
Please : Search for questions similar to your own before submitting them to the community
For iWork's applications dedicated to iOS, go to :
https://discussions.apple.com/community/app_store/iwork_for_ios

I by accident deleted an important Note that had all my passwords on my Notes Ap on my Iphone 5. I can not find a file that has deleted Notes files so I can recover it. Any idea how I can get it back? Thanks,Mike

I by accident deleted an important Note that had all my passwords on my Notes Ap on my Iphone 5. I can not find a file that has deleted Notes files so I can recover it. Any idea how I can get it back? Thanks,Mike

Do you have a backup of your iPhone? If so, do a restore and whatever Notes were backed up should reappear.
You will lose any changes made since that backup though.

I need to make a pdf document, made in photoshop, 'page turn' and then add it to my website. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

I need to make a pdf document, already made in photoshop, 'page turn' and then add it to my website as an e-brochure. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

Hello waitingone,
please try this (all terms are translated from my German programs to my best knowledge):
1. Did the creator of the pdf file enable the import options?
2. See import options: choose an other visibility option for your layer.
3. Let you show the import options and click into one with a black background and try these out (often a gray is selected).
4. See trimming: try the different modes there. Often works: "Media".
5. Is the pdf file (eg from Word) correctly created?
6. Is the PDF file protected? >>> no import possible.
7. If that does not help, store the pdf file in Acrobat, repair possible errors, run the PDF Optimizer before placing in InDesign.
Good luck!
Hans-Günter

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

How do I view what slide I'm on out of how many I have total in keynote? I know on powerpoint it's at the bottom right of the window but I can't find it on keynote nor can I find the option to make it appear. Any help would be greatly appreciated.

How do I view what slide I'm on out of how many I have total in keynote? I know on powerpoint it's at the bottom right of the window but I can't find it on keynote, nor can I find the option to make it appear. Any help would be greatly appreciated.

Your steps so far are OK but you may want to try:
1 Trash your user library Caches folder (House Icon with short name in Finder window (hard drive window)GOTO:House icon > Library folder > caches folder
2 Trash the com.apple.Safari.plist file in User library > preferences folder > Safari.plist as well as removing the library Safari folder its self.
3 you can selectivly re-install Safari 2.0 from your OS Tiger Install disk 1, (see Knowledge base article 301229 for how to just select the Safari Application) without doing a complete system Archive and Install.
4. Create a new Test user account on the system and test how Safari responds in the Test user, see if its a user related issue and not system issue.
5. Still no Safari response? have to do an Archive and install (not preserving user and network settings)article 107120
PS. Issue may be related to actual internet connection connectivity, power cycle cable modem and router or airport if using one as well as the computer(keep unplugged for 3-5 min) and plug the cable modem in and then the router/airport then power on the computer. Do the Airport Admin utiliy (applications, utilities on HD_1)update.
- do a hard reset of airport knowledge base article 108044(Express base) and 107451 (Extreme base)
- Check with internet provider for connection issues "cannot find server" ect.

How can I restrict the usage of a iPhone 5c? I would only like my daughter to be able to use her phone between 7am and 10pm central. Any ideas how to do this or an app to use?

How can I restrict the usage of a iPhone 5c? I would only like my daughter to be able to use her phone between 7am and 10pm central. Any ideas how to do this or an app to use?

Hi! i believe there is no preinstalled app than can do that for you, however you can use a third party software, such as this: http://www.bitworks-engineering.co.uk/Apps/TimeLock_App/Welcome.html or this https://itunes.apple.com/us/app/parental-timelock-time-limit/id689577280?mt=8

I found a iPad Mini and would like to return it to the original owner. I believe it was previously stolen and it cannot be activated. Any idea how I can get it back to the original owner?

I found a iPad Mini and would like to return it to the original owner. I believe it was previously stolen and it cannot be activated. Any idea how I can get it back to the original owner?

I am very disappointed (yet I somewhat understand) Apple and how they completely have no interest in helping return lost items. I don't believe the person who traded me this was from around here so I don't even know where to begin. I seen on ebay you can sell them for parts but I don't really believe in doing that and would like to at least try my best to get it back to whom it belongs to. I will be contacting my local police department regarding this but I don't think they will be able to do much if it was stolen from somewhere else. However if nobody claims it in 90 days and I have a letter from my local police station saying I am the new owner, will that be enough for apple to unhold their policy of proving the item belongs to you?

Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?

Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?

Just download, install, and activate using your serial number. You are allowed to have the software installed and activated on two machines. If you do not wish to retain the original installation as a backup you can deactivate it by opening one of the programs and choosing Help -> Deactivate.
Here is a general link for where you can find download links...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you would like a more direct link you will need to name the software and the version.
If you need your serial number you should be able to find it in your Adobe account online if you registered the software when you first installed it.

I'm unable to download iMovie/iphoto, as i didn't buy the mac brand new, it only gives me the 'accept' button when i try to download, i don't mind purchasing, it just doesn't give me the option. any ideas how i can get around this?

I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on. So i went through all the set up steps when switching it on for the first time.
My problem is that iPhoto and iMovie are not installed, and when i go to the app store the icons have an accept button, it then prompts me for my apple ID, obviously these a registered to the original owner, and says i need that ID in order to download them, or i'll have to purchase them.
I'm happy to purchase them, but it doesn't give me that option, every time i search for them in the app store they always come up with the accept option and no purchase option.
Any idea how i can get round this would be great fully appreciated.

I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I want to sync tasks in Outlook with my iPhone. I have tried Toodledo (not good) and Todo. Todo works, but it cuts off most of the text. I only get the beginning of my (long) lists. Any ideas how I can solve this problem?

I want to sync tasks in Outlook with my iPhone. I have tried Toodledo (not good) and Todo. Todo works, but it cuts off most of the text. I only get the beginning of my (long) lists. Any ideas how I can solve this problem? I starting to regret that I switched to iPhone...

Usually if you have some kind of hardware failure there is some beeping during POST or most motherboards now have LED indicators to produce and error message based on the type of failure
So if its bad memory, not place properly, mismatched, processor not inserted properly, mismatched voltage or voltage connector not present etc it beeps or generates the error id.
Power supplies can be tested for failure. There are some walk throughs for testing just them with a switch, paperclip or a jumper (I'd suggest not doing this if you are not familiar with the dangers of electricity).
Memory can be tested with memory diagnostics programs like Memtest+
Processors can overheat if the proper precautions have not been taken usually you will get a POST beep or error code for that.
If the motherboard has no response then do the basics first:
Check power connectors and power supply. Once you determine that is not the case move on to other items like graphics cards in all the way or memory.

Hi, I have a Indesign user who inherited a PC with Indesign installed. Indesign works with old PC user profile but not the new user. Any ideas how I can resolve this?

Hi, I have a Indesign user who inherited a PC with Indesign installed. Indesign works with old PC user profile but not the new user. Any ideas how I can resolve this?

Question # 1 is what do you mean by "inherited"? Is this a case where the computer belonged to someone else? Your user would not be entitled to use a program licensed to someone else.

Help iMac w/Lion. Virus/malware Safari can't shutdown. Got pop up saying I won a prize. Did not select OK. Have to force shutdown. On restart of Safari get same pop up. Locks up Safari. Any help would be greatly appreciated.

PiCked up a virus/malware please help me get rid of it. While browsing with Safari got pop up saying I won a prize. Click OK to find out what I won. Did not click Ok, but cannot close Safari without using forced shutdown. Powering down computer and restarting then selecting Safari brings up same prize window. Just installed Trend Microsoftware for Mac. It's scanning now. Don't think it will work.
If I open another on same iMac everything seems ok.
Any help would be greatly appreciated.
Thanks

I am also running Lion and had the same problem: a persistent popup on top of a half-opened Safari window saying that I had won a prize and should click OK to claim it. If I forced Safari to quit, the same pages and popup menu would appear when I then reopened Safari. From what I can tell, the problem results simply from the fact that Safari in Lion defaults to auto-reopening web pages that were open when Safari last quit, including those suspicious pages that may have prompted the user to force-quit Safari in the first place. I solved the problem this way:
(1) After force-quitting Safari, I went to my user Library folder and found the Saved Application State folder within. I then found the folder for Safari (com.apple.Safari.savedState), opened it and deleted its contents. Now the next time I open Safari, there will be no pages to auto-reopen.
(2) Since this problem could happen again, I decided to disable the auto-reopen feature in Safari. I did this by highlighting the "com.apple.Safari.savedState" file and choosing the File-->Get Info command, and then in the Get Info box, I turned on the Locked checkbox. This prevents Safari from adding any files to this folder.
This solution has worked well for me, and it has the advantage of not requiring the user to reset Safari. It also preserves Lion's auto-reopen feature for all other applications.
I need to give credit to David Pogue for the information I used to solve this problem. He describes this procedure on page 169 of his book, Mac OSX Lion, the missing manual.
Steve

HT201272 I rented a movie, watched half of it. Had 27 days left until it expired. After 3 days, received a message saying the movie had expired and it appears deleted from my rental folder. Any ideas how I can get this movie back?

I rented a movie, watched half of it. Had 27 days left until it expired. After 3 days, received a message saying the movie had expired and it appears deleted from my rental folder. Any ideas how I can get this movie back?

You would have to rent it again.
Once started the movie you have 24 hours to complete viewing.
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
http://support.apple.com/kb/ht1657

Any ideas how I can insert a pdf into word, using the insert object option. However the pdf i want to insert has text and lines annotated, but once inserted the comments don't appear???? any help would be greatly appreciated.

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