Any Mozilla product I install crashes at startup. The first window I see when I open a Mozilla product is the crash reporter. I have tried every possible solution but cannot open anything. It started with firefox. Can anyone please help?
Hi there, as the question says, I cannot open any Mozilla product. I have tried to install firefox 3.6, older versions of Firefox, Firefox 4.0, Sea Monkey, Thunder Bird and Sun Bird. I have the same problem everytime. I open any of these programs and the first and the only window that appears is the crash reporter. I've tried opening it in Safe Mode and the same occurs. I have tried entirely uninstalling the products incuding the registry keys but no help. I shall post the detailed error reports, if they help solving this issue. Can you kindly look into this and find a solution as I use all of these Mozilla products and my life has been a hell since they've ben down.
Seamonkey Error Report:
Add-ons: [email protected]:2.0.4,{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}:0.9.85,{f13b157f-b174-47e7-a34d-4815ddfdfeb8}:0.9.87.4,[email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:1.0
BuildID: 20101123124820
CrashTime: 1296412292
InstallTime: 1296412283
ProductName: SeaMonkey
StartupTime: 1296412291
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 2.0.11
This report also contains technical information about the state of the application when it crashed.
Sunbird Error Report:
Add-ons: [email protected]:1.2009p,{e2fda1a4-762b-4020-b5ad-a41df1933103}:1.0b1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:2.0
BuildID: 20091211101839
CrashTime: 1296413028
InstallTime: 1296411446
ProductName: Sunbird
SecondsSinceLastCrash: 1578
StartupTime: 1296413025
Theme: classic/1.0
Throttleable: 1
URL:
Vendor: Mozilla
Version: 1.0b1
This report also contains technical information about the state of the application when it crashed.
Did you find a solution?
Same problem over here as well, FF 7 is ok but FF8 / FF9 and Thunderbird 8 / 9 crash on startup.
They both work if I start them in safe mode with everything enabled.
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