Any new resolution to the dreaded "white screen of death"?

My 2nd gen. 4GB iPod Nano has been unhappy for a long time now. It still plays music, and I am still able to access iTunes, etc., but the display is either all black or all white, all the time. Since I can no longer see any menus, it plays whatever it wants. Not the best scenario, but better than not playing at all, I suppose.
For a while, I was able to call up the Apple logo and then the menus by simultaneously pressing and holding the top and center of the control ring, but that hasn't worked in quite some time, no longer how many times I try. As much as I enjoy ABBA, I'm a little tired of hearing them every time I power it up. I know this is a long-standing problem, and I'm hoping that by now someone has devised a solution. Any advice would be much appreciated.

You can do an out-of-warranty replacement at an Apple Store or send it to a 3rd party repair site.

Similar Messages

New twist on the dreaded white screen when renting movies

I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix. However, after performing the "pull-the-plug" reboot, which in the past has corrected the problem, I now have a new problem. When the main menu appears after reboot, it is frozen and it does NOT respond to the remote. The only command it recognized was the menu + "-" reset command. When it resets and comes to the screen asking for restart, diagnostics, or factory reset choices, the remote works. But when you select restart and get back to the main menu, it freezes. (I ran diagnostics and ATV says it feels fine.) For some reason, a bug is preventing atv from recognizing any remote commands. Right now I am in the 24hr movie viewing window, and I will let that period elapse to see if the corrupted white screen rented movie just dies its deserving death and releases the main menu back to my command.
I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
Anyone else have this glitch??

John Donaldson1 wrote:
I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix.
something that has never happened to me
I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
yes that's correct.

BT Netprotect and the dreaded white screen

I see a lot of negatives on this site about BT Netprotect but it has always worked for me. My pc has a decent processor and memory bank so resources have not been a problem. So you can imagine my dismay when Netprotect would not load and simply presented the dreaded white screen. More dismay when I could not remove it using windows 7 or ccleaner. Tried all sorts including a big old swear at the inanimate object. Feeling better at having got my frustrations off my chest I decided that for whatever reason Netprotect had gone. In a moment of pure genius (blush) I decided to try and reinstall. I logged into my BT account and followed the links. Downloaded the files and watched with childlike smugness as McAfee deleted all the old files and reinstalled new ones. One check for updates and a full scan later and the smugness was at swmbo is gonna slap me levels. It was worth it, it worked. If you have the same problem it may work for you. Downsides, stupid program made me delete Spybot and Malwarebytes as "unsafe", now reinstalled and working fine. 'Ells bells, BT labs use Malwarebytes! Netprotect may not be perfect, is resource greedy and can frustrate you, but the white screen menace can be beaten.
Of course when I boot my pc tomorrow (okay today now), if I see a white screen and a McAfee logo, swmbo may yet see a grown man cry.....

Glad you got it sorted. Reinstalling often sorts out problem software, having said that I still wouldn't have BTNetprotect on my computer. I have never heard of any other antivirus giving any problems like the amount that BTNetprotect and McAfee does.

The Dreaded White screen (display) issue

Hey guys,
I have the ol' white screen problem. I can mount, restore, and everything just fine but instead of showing menu's the screen shows a white screen.
I have tried all the 5 R's and even restoring again and again. From what i've read here (since my ipod is out of warranty) I'm pretty much screwed and will have to buy a new one. My question is if I wanted to replace the broken part myself, would this be the logic board?
All of this started because I dropped my ipod 2ft onto carpet at work
Thanks

Try http://www.iresq.com
They sell replacement parts, but not the logic board.

My ipod touch 4g got the wsod(white screen of death)

My Ipod got the white screen of death and now I can't figure out how to fix it. I don't have a warrenty so im keeping that as a last resort and I'm like 90% sure its a hardware problem not software. I also can't enter DFU mode because it won't respond or Turn it off WHAT DO I DO!

All you can if it is not a hardare problem is to let the battery fully drain. Then after charging fofr atleast an hour try the rest, restore and recovery mode as required.

Any answer to the dreaded white screen?

Besides "send it back to apple"?
I'm a few months out of warranty. Everything works fine except the screen is bright white. I've searched but can't seem to find any solution other than send it back. Does anyone know what even causes this? Has anyone found a solution or sent it back to apple and found out what the problem is?

See this.
iPod 5th gen (with video) shows blank or white screen.
Worth a try even though it's not specifically for nanos.

The dreaded white screen

just before, i was on my macbook, and noticed it was freezing up alot, i went to force quit some programmes and it froze totally on the force quit box, after waiting 5 minutes, i gave up and manually shut down the computer, when i went to turn it back on, the chime sounded but then stuck to a white screen
how do i resolve this as soon as possible?

Thank you! I've tried and tried to reset it but I never get the apple icon. I never thought to let the battery completely die. Hopefully that works.
I did notice tonight that it doesn't stay on very long after I disconnect from the computer USB. Does this sound like a larger problem? I'm trying to do what I can before I resort to shipping it in for service.
Thank you!
Tracey

I'm also getting the dreaded Blue Screen Of Death when I boot into Windows

This happened right after I upgraded to the most recent version of iTunes. Everytime I initially boot the computer, it would get into Windows, crashes immediately, then my system reboots and I'm able to get into windows no problem.
Reading the help section it says to go and download & reinstall the previous version of iTunes. Ok simple enough, but where on earth can I find the previous version?? The link it provides takes me to the latest version. Maybe I'm looking in the wrong place?
Can someone please direct me to where I can download the previous version?
Thanks very much.

Hi,
Thanks very much for the reply. I'm glad somebody was able to give me this information!
So I went to the website and I downloaded 8.0.0.35, BUT when I tried to install it, I got an error message that said: "A later version of iTunes is already installed on this computer."
I'm afraid if I uninstall my current iTunes, then I will lose all my playlists and stuff. There's no way to just install the old version on top of the new one? If no, is that the proper procedure to uninstall first and then reinstall?
Thanks.

White Screen of Death: o2 refurb still in contract - immediate replacement?

Okay, so I have just got the dreaded white screen of death and have tried all the suggestions I've seen here: reset, forced reset, system reset - removed sim card and repeated but to no avail (phone works - can receive calls and connect to itunes okay).
I got this phone from o2 and it's 10 months into an 18 month contract. It was a £99 refurb (it looked brand new).
My question is what's the best procedure?
Should I take it to my closest o2 store, will they replace it there and then? Should I take it to the Apple store.
Anybody have experience of doing this - any suggestions?

Deal with the experts and go to an Apple shop after you've made an appointment with the Genius Bar (or you may be lucky and just walk in to be served). They will have a quick look at the phone and give you a refurb replacement straight away if it is found to be faulty. I've had two replacements over the past 18mths (Original iPhone & 3GS) and the service is excellent.

White screen of death, unable to restore

OK, as the topic states I have the dreaded white screen of death on my G5 iPod video. I had a Powerbook problem that required me to reload all of my software and when I did, I inadvertantly updated iTunes and therefore also updated my iPod. I have always heard to avoid the updates since they may cause glitches and now I'll be much more careful in the future.
I have tried everything I can find on this site and others. I tried the simple reset about 100 times and also putting the iPod into disk mode. When resetting the Apple never appears BTW. In disk mode I can finally see it in iTunes (and on my desktop) but I get the 1418 (?) error when trying to restore. I am unable to erase/restore with disk utility. I can see my iPod under Disk Utility (the size/name/etc) but anytime I try to do anything with it I get an error. I never formatted it for Windows so I can't try those methods. I've tried every combo of button presses, unplugging/reconnecting part way through restore, deleteing iPod updater files, letting the battery drain for several days. Nothing works. White screen resets back to white screen. Or white screen (menu/select) to (select/play) for disk mode which is a dim white screen (kinda gray). BTW....it's out of warranty and the local Apple Store doesn't seem interested in helping me.
Any tips for me before I toss it in the trash and buy a Nano?

Fixed! Thanks for nothin....

8900 Dreaded White Screen / Suspected Batt Issue

Hello. I have been getting the dreaded white screen of paralysis after about 10 to 15 mins of talk time or continuous use. When re-connected to the power supply it re-boots and appears to be normal again with the batt bar showing full until the problem re-occurrs again re-starting the same cycle. Effectively this means I have to be close to a power source at all times. All suggestions welcome.

The 8900 is an older device.. around 5 years. Have you tried a replacement battery?
Besides reloading the software using this guide:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...
not sure what else could be going on with it. Are you able to upgrade the device? I can't guarantee the software reload will resolve the white screen issue.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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Mac Crashes.... for the last two days I upon power up I have experienced the "White screen of death" on my 2008 Mac Pro 2.8.

for the last several days I have experienced the dreaded wite screen of death upon power up of my 2008 Mac Pro 2.8,
Screen will hang white - no apple logo - when I hit the power button resart - the mac power light does not go out, but "clicks" and the mac will restart.
I get the white apple logo screen and then some terminal script (about 20-25 lines) that lasts for a dew seconds - then an apple message appears telling me that my computer needs to be restarted due to an error - press a key or wat.... this will cycle continuously.
If I power down and boot in safe mode - the computer seems to start up - with a crash log.
Once I restart from safe mode - the mac seems to start fine and I am using it without issue - (of course until I power down and come back in the studio the following day...)
I am not familiar with crash logs - but here are the two most recent...
Interval Since Last Panic Report: 25449 sec
Panics Since Last Report:          1
Anonymous UUID:                    68CEF3A2-4EFE-D602-DB91-4A773D0A413B
Wed Jul 31 21:26:23 2013
panic(cpu 2 caller 0xffffff801109e53b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x80, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2050.24.15/osfmk/x86_64/pmap.c:2337
Backtrace (CPU 2), Frame : Return Address
0xffffff82f8cdbaa0 : 0xffffff801101d626
0xffffff82f8cdbb10 : 0xffffff801109e53b
0xffffff82f8cdbb90 : 0xffffff80110a2d50
0xffffff82f8cdbc50 : 0xffffff80110a3585
0xffffff82f8cdbca0 : 0xffffff801106720c
0xffffff82f8cdbd90 : 0xffffff801106b0e0
0xffffff82f8cdbdc0 : 0xffffff8011065bdf
0xffffff82f8cdbdf0 : 0xffffff8011402243
0xffffff82f8cdbe10 : 0xffffff8011464c0c
0xffffff82f8cdbe50 : 0xffffff80110943a3
0xffffff82f8cdbe80 : 0xffffff8011020b3d
0xffffff82f8cdbeb0 : 0xffffff8011010448
0xffffff82f8cdbf00 : 0xffffff801101961b
0xffffff82f8cdbf70 : 0xffffff80110a6536
0xffffff82f8cdbfb0 : 0xffffff80110ce9e3
BSD process name corresponding to current thread: powerd
Boot args: arch=x86_64
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000010e00000
Kernel text base: 0xffffff8011000000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 12797763977
last loaded kext at 11912907618: com.apple.driver.AppleUpstreamUserClient          3.5.10 (addr 0xffffff7f92a7b000, size 36864)
loaded kexts:
com.uaudio.driver.UAFWAudio          4.1.1 16344
com.motu.driver.USBMidiKext          1.6 49190
com.uaudio.driver.UAD2System          7.1.0
com.motu.driver.PCIAudio          1.6 57985
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
com.apple.kext.AMDFramebuffer          8.1.2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.ATIRadeonX2000          8.1.2
com.apple.iokit.CSRBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleMCEDriver          1.1.9
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.CSRHIDTransitionDriver          4.1.4f2
com.apple.driver.AppleFireWireStorage          3.1.7
com.apple.driver.initioFWBridge          3.1.7
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit          3.1.7
com.apple.driver.LSI_FW_500          3.1.7
com.apple.driver.Oxford_Semi          3.1.7
com.apple.driver.StorageLynx          3.1.7
com.apple.driver.PioneerSuperDrive          3.1.7
com.apple.iokit.SCSITaskUserClient          3.5.5
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleIntel8254XEthernet          3.1.1b1
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleAHCIPort          2.5.2
com.apple.driver.AppleIntelPIIXATA          2.5.1
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleUSBUHCI          5.2.5
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.driver.AppleUSBAudio          2.9.0f8
com.apple.iokit.IOSurface          86.0.4
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOBluetoothFamily          4.1.4f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleGraphicsControl          3.4.5
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.kext.AMD2600Controller          8.1.2
com.apple.kext.AMDSupport          8.1.2
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.driver.AppleUSBHIDKeyboard          170.2
com.apple.driver.AppleHIDKeyboard          170.2
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
com.apple.iokit.IOUSBMassStorageClass          3.5.1
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1
com.apple.iokit.IOFireWireSBP2          4.2.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOATAPIProtocolTransport          3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IOATAFamily          2.5.1
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBFamily          5.6.0
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.3
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 26 GB, SMC 1.25f4
Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: DIMM Riser B/DIMM 1, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x00004D5035313241373243503444332D5336
Memory Module: DIMM Riser B/DIMM 2, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x00004D5035313241373243503444332D5336
Memory Module: DIMM Riser A/DIMM 1, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x00004D5035313241373243503444332D5336
Memory Module: DIMM Riser A/DIMM 2, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x00004D5035313241373243503444332D5336
Memory Module: DIMM Riser B/DIMM 3, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 4, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x00004D5035313241373243503444332D5336
Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x00004D5035313241373243503444332D5336
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 0 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 2600, sppci_displaycontroller, Slot-1
PCI Card: pci137a,5, sppci_audio, Slot-2@2,0,0
PCI Card: pci1a00,1, sppci_othermultimedia, Slot-4
PCI Card: pci1a00,1, sppci_othermultimedia, Slot-3
Serial ATA Device: WDC WD3200AAJS-41VWA1, 320.07 GB
Serial ATA Device: ST31000333AS, 1 TB
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: ST31000528AS, 1 TB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd300000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd340000 / 7
USB Device: MIDI Timepiece AV, 0x07fd, 0x0001, 0xfd343000 / 10
USB Device: iLok, 0x088e, 0x5036, 0xfd342000 / 9
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd341000 / 8
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd341200 / 14
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd330000 / 6
USB Device: Kensington Expert Mouse, 0x047d (Kensington), 0x1020, 0xfd333000 / 13
USB Device: Keystation Mini 32, 0x0a4d (Evolution Electronics Ltd.), 0x129d, 0xfd331000 / 12
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd332000 / 11
USB Device: iLok, 0x088e, 0x5036, 0xfd320000 / 5
USB Device: Eleven Rack, 0x0dba, 0xb011, 0xfd310000 / 4
USB Device: DISK 2.0, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 3
USB Device: MIDISPORT 4x4 Anniv, 0x0763 (M-Audio), 0x1060, 0x5d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: Oxford ATA Device 00, Glyph Technologies, 800mbit_speed
FireWire Device: Oxford ATA Device 00, Glyph Technologies, 800mbit_speed
Interval Since Last Panic Report: 301848 sec
Panics Since Last Report:          1
Anonymous UUID:                    68CEF3A2-4EFE-D602-DB91-4A773D0A413B
Mon Jul 29 22:46:13 2013
panic(cpu 4 caller 0xffffff80028a20a6): "Spinlock acquisition timed out: lock=0xffffff8002ebebb0, lock owner thread=0xffffff80356dc340, current_thread: 0xffffff80364df000, lock owner active on CPU 0x0, current owner: 0xffffff80356dc340"@/SourceCache/xnu/xnu-2050.24.15/osfmk/i386/locks_i386.c:363
Backtrace (CPU 4), Frame : Return Address
0xffffff82ea652d70 : 0xffffff800281d626
0xffffff82ea652de0 : 0xffffff80028a20a6
0xffffff82ea652f10 : 0xffffff80028a199b
0xffffff82ea652f30 : 0xffffff8002865623
0xffffff82ea652fe0 : 0xffffff8002843df7
0xffffff82ea6530c0 : 0xffffff80028de568
0xffffff82ea653110 : 0xffffff80028de025
0xffffff82ea6531c0 : 0xffffff80028dd2db
0xffffff82ea6531f0 : 0xffffff80028dd487
0xffffff82ea653210 : 0xffffff8002ae7a26
0xffffff82ea653280 : 0xffffff8002b205ac
0xffffff82ea6532a0 : 0xffffff8002b21674
0xffffff82ea653340 : 0xffffff8002b1d600
0xffffff82ea653450 : 0xffffff8002b198fc
0xffffff82ea653500 : 0xffffff8002b196ca
0xffffff82ea653580 : 0xffffff800291366f
0xffffff82ea6535d0 : 0xffffff8002909d01
0xffffff82ea653610 : 0xffffff8002910a5d
0xffffff82ea653670 : 0xffffff8002910580
0xffffff82ea6536e0 : 0xffffff80028f44cc
0xffffff82ea653a40 : 0xffffff8002b40d3a
0xffffff82ea653aa0 : 0xffffff80028f535e
0xffffff82ea653af0 : 0xffffff800290905e
0xffffff82ea653b90 : 0xffffff80028fb839
0xffffff82ea653c40 : 0xffffff80028fc004
0xffffff82ea653f50 : 0xffffff8002be16aa
0xffffff82ea653fb0 : 0xffffff80028ce9c3
BSD process name corresponding to current thread: revisiond
Boot args: arch=x86_64
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x0000000002600000
Kernel text base: 0xffffff8002800000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 17103336694
last loaded kext at 15943261762: com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4 (addr 0xffffff7f844d3000, size 16384)
loaded kexts:
com.uaudio.driver.UAFWAudio          4.1.1 16344
com.motu.driver.USBMidiKext          1.6 49190
com.uaudio.driver.UAD2System          7.1.0
com.motu.driver.PCIAudio          1.6 57985
com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
com.apple.iokit.CSRBluetoothHCIControllerUSBTransport          4.1.4f2
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.kext.AMDFramebuffer          8.1.2
com.apple.driver.AppleMCEDriver          1.1.9
com.apple.driver.ApplePolicyControl          3.4.5
com.apple.ATIRadeonX2000          8.1.2
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.CSRHIDTransitionDriver          4.1.4f2
com.apple.driver.AppleFireWireStorage          3.1.7
com.apple.driver.initioFWBridge          3.1.7
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit          3.1.7
com.apple.driver.LSI_FW_500          3.1.7
com.apple.driver.Oxford_Semi          3.1.7
com.apple.driver.StorageLynx          3.1.7
com.apple.driver.PioneerSuperDrive          3.1.7
com.apple.iokit.SCSITaskUserClient          3.5.5
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleIntel8254XEthernet          3.1.1b1
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AppleAHCIPort          2.5.2
com.apple.driver.AppleIntelPIIXATA          2.5.1
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleUSBUHCI          5.2.5
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2.1
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleUSBAudio

com.uaudio.driver.UAFWAudio          4.1.1 16344
com.motu.driver.USBMidiKext          1.6 49190
com.uaudio.driver.UAD2System          7.1.0
com.motu.driver.PCIAudio          1.6 57985
Remove the third party uaudio and motu drivers then restart your Mac.
Once I restart from safe mode - the mac seems to start fine and I am using it without issue
Safe Mode only loads required kernel extensions which is why Safe Mode works, "without issue" ...

White Screen of Death Questions [PLEASE HELP!]

If someone actually cares about my issue, they will read all of the following. Let's see how many of you are out here and how many just want to answer simple short questions for reputation.
Okay, so I've ran into my first ever iPod Touch issue. I've never owned an iPhone, but I have had an iPod in the past and know a bit about them. I'm going to be 100% honest and I need a serious answer because I'm upset and angry. If anyone can be bothered to read the following, THANK YOU. If anyone could help me out in any way by giving me suggestions/tips and/or a solution, THANK YOU. But anything that can help is appreciated.
I had my board shorts on when this ocurred. I went to the toilet, doing my own business. I had my iPod Touch in my bank pocket which went to about half way down my thigh. The iPod Touch at the time was facing away from my thigh. Pulling down my pants, the iPod Touch hit the tiled floor. It hardly even hit the floor, all I heard was a little click and I realised it was my iPod. It was flat at the time, I picked it up and pressed the Home button immediately to ensure it was okay. It sort of lit up like a white background, but had a very low opacity. Since it was flat, I assumed it was normal.
Putting my iPod on charge right after my toilet break, I waited and waited for it to charge quickly enough for me to see the screen as I was a little worried not having seen that faded screen before. When the Apple logo was to appear, it gave me a lit up white screen. I was so confused as there were no marks AT ALL on my screen or any other part of the iPod.
NOTE: My iPod is still under warranty.
Did my research and came to the conclusion that it was the infamous 'White Screen of Death'. Where do I go from here? I have no clue!
I have important information such as a To Do list and my Contacts within the iPod. I NEED to retrieve this information. Is there any way I can do this?
I can still use the iPod, as if the screen were showing. Sounds are working, but there is just a blank, lit up white screen. Sometimes when I hold the Home button, On/Off button & the Volume Up buttoon all at the same time for ~10-20 seconds, the Apple logo comes up as if the screen was all fixed. 5 Seconds later, it goes all funny as if there were faded white lines and a faded white background but still being able to see the logo/screen. When the iPod loads, it just goes back to the lit up white screen.
Here's another odd thing to this, when I leave my iPod Touch sitting in a spot remotely, without touching it for a few hours, when I come back to it and hit the Home button, the iPod will begin to work fine as if nothing ever happened. No white screen, no nothing, just simply use it as I wish. I can even sometimes lock it, and then unclock it again with it still showing perfectly. However, when I tend to click the On/Off button after this happens, or if I just continue to use it for ~1 minute, it will eventually do the same as the above paragraph in second last sentence.
This may be important:
The iPod charges fine.
The iPod can be used with my computer and iTunes fine.
To sum it all up, everything can be done, including using the iPod, but with a lit up white screen.
Here are some questions I have for you guys:
Will Apple cover this in my warranty?
If they won't, what should I do?
How much would a replacement screen cost?
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
What could be the cause and why?
How can I retrieve that important information? (Contacts & To Do List)
Have you got any suggestions/tips for me?
I need this resolved guys. I'm very upset and angry over the whole situation. If a little thump on the tiles like that (it's not like I dropped it or anything) can damage the screen that much, then this devices from Apple can't be very reliable. All I'm asking for is some genuine service/help to resolve my issue. If this can be done, I will be one VERY happy person.
Daniel

Will Apple cover this in my warranty?
As stated above it is not covered by the warranty as it will be deemed accidental damage. You can try explaining what happened to somebody at the Genius Bar and they may cut you some slack and replace it at no cost. They might not though as Apple has started to really come down hard on eliminating replacing accidentally damaged iPods at no cost.
If they won't, what should I do?
Again, bring it into them anyways and explain what happened. You have nothing to lose either way. Otherwise, you really only have 2 other options. Send it to a third party service center to have them take a look at it and possibly repair the iPod, or do some studying online and learn how to open up the device yourself and take a look. There are some excellent step-by-step repair guides at http://www.ifixit.com/.
How much would a replacement screen cost?
This depends on where or how you have it repaired. Here is Apple's repair pricing guide.
http://www.apple.com/support/ipod/service/prices/
Third party repair centers will cost less and they'll actually swap out the bad part rather than just replace the entire iPod as Apple does.
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
If you have a warranty on it still, I wouldn't quite yet. Take it to your local Apple store as explained above. Otherwise, I would only if you feel comfortable working with small electronics and consider yourself handy with them.
What could be the cause and why?
As stated already, it could be a damaged or loose LCD ribbon cable or the LCD screen itself is damaged. As to what exact component, there is no way to tell.
How can I retrieve that important information? (Contacts & To Do List)
Make a backup of the device in iTunes before taking or sending it in for service or before you decide to open it up (if you do happen to go that route). See here what is included in the backup of the device.
iTunes: About iOS backups
If you get a new or replacement device you can restore it from that backup.
Have you got any suggestions/tips for me?
As I have already stated numerous times, try taking it into your local Apple Store and see if there is anything can do for you such as swap it out. Remember that they are not obligated to do so since the damage is technically accidental. Be kind and polite when explaning what happened. You never know what could happen!
B-rock

White Screen of Death at Startup - Boot Camp Based Problem

I recently received my Intel-based 20" iMac yesterday and this morning I set it up and transfered all of my files from my old Windows XP computer successfully. I then played around with the iLife suite and a few other programs and decided I should probably run Boot Camp and set up Windows for a few Windows-based programs I need and some games that are Windows only.
I started to look up Boot Camp on the Apple website, then realized iMacs that came with Leapord pre-installed should already have Boot Camp on them. I searched in Spotlight for "Boot camp" and found the "Boot Camp Assistant." I thought that was close enough, so I started the application up.
First, it told me I needed to partition my hard drive and create a space for Windows. I figured I would have only a few esential programs on it, so I opted for a partion of about 10-12 GB if I remember correctly. The installer then told me to insert my Windows disc and I then put in my Windows XP SP1 installation CD. It read it, shutdown, then booted back up into what I recognized as the Windows setup screen.
It went through the normal setup steps, until it got to a point where it asked what partition I should install Windows on. There was only one partition listed, so obviously I chose that one, but what was weird was the partition said it was over 100,000 MB, which is not the 10 GB I told it to partition. I got scared when it told me it would have to format the partition since it wasn't suitable for a Windows installation yet. I figured it wouldn't hurt to recheck the amount I partitioned, so I quit out of the Windows installer.
Next, my Mac restarted and went to the infamous white screen of death.
I have tried basically every single way to fix this.
I tried:
Alt - Option - PR (Reset the PRam) And waited for both 2, 3, 4, and 5 dings
Alt
Option
Shift (Safe Mode)
Put in the Mac OS X disc and booted up holding:
D
C
None of these worked. Sorry if my key abbreviations are off, by the way, because I'm writing this on a Windows laptop and I haven't gotten the keys down for Macs yet.
Does anyone have any suggestions? Apple call support is curretly closed, at least in my timezone. I'll probably try calling them tomorrow, but mostly I'm afraid of having to get a whole new harddrive and/or iMac. I haven't backed up my data anywhere yet (this is just my first day with the Mac) so if I lose the data, there goes upwards of a few thousand dollars in music and other data expenses.
Thanks in advance for ideas, I'll try anything you throw at me now, as long it doesn't void the warranty or involve formatting my hard drive. (Though if you know a way to format my hard drive AND save my data, that would be even better)

All the data that you transfered to the iMac should still be on the PC which originally contained the content. Transferring to the Mac is in reality only copying.
A Boot Camp Windows installation requires Windows SP2 only;
To use Boot Camp, you need:
1. An Intel-based Macintosh computer with a built-in or USB keyboard and a built-in trackpad or USB mouse.
2. Mac OS X 10.5 or later
3. The latest firmware updates available for your Intel-based Mac.
4. At least 10 GB of free space on your startup disk (single partition).
5. A full, single-disc version of Windows Vista, Windows XP Home Edition or Professional with Service Pack 2 or later. Boot Camp does not include Windows. You must provide your own properly licensed installation disc.
  Important: A Windows XP installation disc must include Service Pack 2 (SP2). You cannot install an earlier version of Windows and upgrade to Windows XP, nor install an earlier version of Windows XP and update it to SP2. 
6. Boot Camp Assistant (find it installed in /Applications/Utilities/ on Leopard).
Just an idea for you. There is an entire Apple Discussion forum dedicated to Boot Camp and Windows.
Whereas, not everyone here with an Intel iMac has installed, tried to install or has experience with BC & Windows, everyone there has or at least has an interest. You may attract help more quickly there.
The Forums are at the bottom of the main Apple Discussions page under Windows Compatible Technology. Here is a link;
Boot Camp: Installation and Storage

WSOD (White Screen Of Death)

Hi, I have a FLEX 4.0 application that has been in production for some time now. It has been working well but recently we upgraded to the 4.5 framework.
Around this time we started experiencing (what I call) the WSOD (White Screen of Death).
Normally our application loads a login screen (MXML). Now sometimes it doesnt, it just hangs with a big white area.
The HTML wrapper is fine, its just the SWF that wont load. Sometimes it happens on a fresh HTTP request, sometimes it only happens with a browser refresh. (it does not appear to be a browser caching problem is my point)
It seems to work better in Safari, whereas Firefox and IE are 85% of the time displaying the WSOD.
When it does happen in Safari, I could see an error message being displayed *briefly* BEHIND the WSOD. That message is specific to our app and is usually caused when external dependencies cannot be found or loaded (like an XML configuration file). We have used an XML configuration file successfully with the 4.0 framework. That file is hosted outside of the sandbox, in a secure place. If the file is not found, the entire app is disabled. The reason I mention this is because it behaves like it's not there in the 4.5 framework. This is only an assumption and I am still trying to figure this out.
My questions are:
1.) Is anyone else experiencing this WSOD?
2.) Could it be RSL's and the way they have been reworked in 4.5?
3.) Is this a framework specific problem? (We migrated many of our components to 4.5, this would be catastrophic for us)
4.) Is this a javascript bug?
5.) What else could cause WSOD or bad RSL loading?
Any help or feedback is appreciated. Thanks...

One thing I notice is that when I go to the Global Settings panel (for Flash player) using Firefox, I cant even see the panel. Its like the panel has the WSOD too!
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.htm l
^ Does this work in Firefox for anyone else? I have adjusted the panel settings using IE, but I wonder why WSOD is happening here?? Help?

Any new resolution to the dreaded "white screen of death"?

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