Any news on when there will be a real fix for the Homefusion cantenna firmware fiasco?

Homefusion was great until February. since, almost unusable more often than not. now, no amount of rebooting or unplugging will connect. it's dead in the water. last time I talked to Verizon tech, they did something remote to "help" until the cantenna manufacturer fixed the software problem.
I don't understand at all why this thing doesn't work and can't be made to work. who thinks it OK to have to reboot as a routine everytime you want to go on the internet, much less watch it connect/disconnect all the while you're on. can't work on anything critical because it almost always disconnects before I'm through.
got to have some relief. paying for something I'm not getting.

ikenewton,
I am so sorry to hear of the issues you are having with your HomeFusion connecting and disconnecting. Had the HomeFusion done any software updates around the time it started having issues in February? Has the appointment already been scheduled to have a tech come on to your house? If so, when?
LindseyT_VZW
Follow us on Twitter @VZWSupport

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Any news on when there will be a real fix for the Homefusion cantenna firmware fiasco?

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