Any one else have Microsoft C++ runtime error in Adobe Photoshop Elements 11 (non cloud version)

I have been using Adobe Photoshop Elements 11 for 9 months successfully with no issues. Last night, for no reason, it stopped working , giving me a Microsoft C++ runtime error. I have tried every trouble shooting suggestion, including resetting the computer, deleting recent updates, disk cleanup, etc. I finally un installed the program, and when I attempted to re-install, it got almost to the end of the install, and then I get a message " The installation process encountered an error using Shared Technologies". Can anyone help me? Technical support for store bought copies of this program is non existant. It took me 2 hours to find a phone number that works and that was only for cloud users, and the only support they offer is a chat room , which disappeard from my screen this morning, and is no being offered at least today. I must have this program for my photography classes I take 2 x a week. Please help!

Moving this discussion to the Photoshop Elements forum.

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I don’t mind mountain climbing but anything serious to do with a computer scares me silly.
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Any one else have Microsoft C++ runtime error in Adobe Photoshop Elements 11 (non cloud version)

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