Any other ideas on the reception issue?

I am wanting to ask if anyone else has any other ideas on fixing the reception issue?
I just got off the phone with an Apple "Supervisor". He agreed with me that the software update will only correctly display AT&T's signal that I am getting. He agreed that it will NOT remedy the dropped calls that alot of us are now getting with the use of the new iPhone 4. He also agreed that I either need to hold the phone differently or pay extra money either to Apple or to another manufacturer for a case that I have never used on previous iPhones.
So, I am not going to return my beautiful new iPhone 4, but I do want to find out if anyone else has found anything else to remedy this problem without doing anything listed above. I am not trying to beat a dead horse, but I am tired of dealing with the big corporation that Apple has become. The same corporation that now, only cares about the number of iPhones and "Bumpers" sold as opposed to the customers satisfaction that purchased their iPhones.
Message was edited by: Denverk1972
Message was edited by: Denverk1972

I don't have any problems either, with or without the bumpers on... it would be nice if ATT had mentioned where in particular their network was having the issues... also I've seen a lot of reports from the UK re the reception problems and one carrier's sim card (which is slightly too big and is shorting the antenna) seems to be the culprit in some cases...
AT&T's statement is below
"AT&T has come through with a statement on reports the company has been capping upload speeds for iPhone users.
In a statement we first spotted through D: All Things Digital, AT&T is describing the problem as one pertaining to a software issue.
AT&T informs that a software defect some Alcatel-Lucent equipment has been crippling 3G HSUPA performance, and says that vendor is working on a repair, though a schedule isn’t forthcoming just right now.
AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable
wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices."

Similar Messages

The address toolbar is missing. I have followed the online guides to resolve this issue- not working. Any other ideas?

The address toolbar is missing. I have followed the online guides to resolve this issue including disabling add-ins and extensions. The problem does not occur in safe mode. But does occur even when acceleration, all extensions & add-ins and themes are disabled. I have also reloaded firefox 4. Any other ideas?

If the problem doesn't occur in Safe Mode, restart again in that configuration and then in the menu which appears, checkmark the option: "Disable All Add-ons". Then click the button called "Make changes and restart".
Next, re-enable your add-ons one-by-one until the problem recurs. Then you'll know which one is the culprit.

My iPad would not complete the back up to iCloud. The solution re: resetting my iPad did not work. Are there any other ideas?

My iPad would not complete the back up to iCloud. The suggestion re: resetting the iPad did not work. Are there any other ideas?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711

Experiencing trouble syncing with the 10.3 version of iTunes on my Windows Vista machine. Have uninstalled all Apple software twice, reinstalled and continue to get an error 7 message in connection with the Photo Processor. Any other ideas to try?

Experiencing trouble syncing with the 10.3 version of iTunes on my Windows Vista machine. Have uninstalled all Apple software twice, reinstalled and continue to get an error 7 message in connection with the Photo Processor. Any other ideas to try?

Hi,
got it fixed! My Son had both files on his Win7 iTunes installation. Never mind he had no issues whith ths iTunes and iPhone Sync. So I checked my other Win XP PC, where I don't have this problem syncing my ipad, and surprise. Both files do NOT show up on this PC. So I renamed the iTunesPhotoProcessor.exe I found under c:\program file\iTunes and synced again my iPhone and it went through without any error. So the problem might be and unremoved iTunesPhotoProcessor.exe or the missing iTunesPhotoProcessor.dll under the iTunes install root folder and this even if I had checked that the folder was completely removed during iTunes unistall.
Please try yourselve and just rename the iTunesPhotoProcessor.exe to iTunesPhotoProcessor.exe_ under c:\program file\iTunes or get a copy of the missing iTunesPhotoProcessor.dll and cp to c:\program file\iTunes.

I've read others' posts on this issue and still need an answer that works. Safari keeps dropping wireless; no issues on a Dell laptop with XP in same room. Cleared cache, etc. - any other ideas?

I've read others' posts on this issue and still don't have an answer that works! Safari keeps dropping wireless connection every 5 - 10 minutes (it's gotten progressively worse over the last month). My husband, sitting 10 ft across from me, has no issues on a Dell laptop with XP so doesn't appear to be the router or ISP. Safari v5.0.6 Mac OS 10.5.8. Cleared cache, tried kill commands in Terminal, restarts, etc. Only restarting seems to keep it at bay for a period, but then it will start again. Any other ideas?

You posted a question about a problem connecting a Mac to a wireless router. You have an old Dell laptop that works well with that router.
I pointed you to a brief discussion with another poster who had a problem connecting a Mac to a wireless router. He had an old Dell laptop that worked well with that router. I suggested he upgrade the router firmware. He upgraded it, and the problem was solved. Another poster in that thread did the same thing, and his problem was also solved. Within the last day or two, I made the same suggestion to a third poster in another thread, and his problem was solved too.
Conclusion: Upgrading the router firmware helps sometimes.
If I understand your response, you think that checking for a firmware update isn't even worth a try. Am I missing something?

Some calendars in iCal appear corrupted but OK on iPhone. If I sync will the calendar data on the phone restore info on the desktop iCal? any other ideas for how to sort this please?

Some calendars in iCal appear corrupted (ie have red exclamation mark by them) but are still OK on iPhone. If I sync, will the calendar data on the phone restore info on the desktop iCal or will I lose that as well? Or could I back up the calendars on my iPhone somewhere and then import them into iCal? any other ideas for how to sort this please? it's driving me mad. thanks.

I don't think there will be a solution to this. Exchange 2003 just isn't supported.

HT1212 ive tried all of the above suggestions and my iphone is still disabled any other ideas?

i have tried numerous times to restore my disabled iphone 4s through itunes but itunes keeps asking me for the passcode which i dont remember. Thats how i got into this mess, forgetting my passcode. Does anyone have any other suggestions?

The article you have referenced tells you how to get around the passcode requirement. If you are not able to get past it, then you have to go to the "If you have never synced with iTunes or do not have a computer" section. You have to put the device in Recovery mode to get past the issue.
Reread the article and follow the Recovery instructions.
Cheers,
GB

I downloaded a trial of photoshop. It runs for a minute or so, then a message displays saying that photoshop has stopped. No error codes, just the message. I have exhausted the "try this" stuff that I can find. Any other ideas would be appreciated.

I downloaded a trial of photoshop. It runs for a minute or so, then a message displays saying that photoshop has stopped. No error codes, just the message. I have exhausted the "try this" stuff that I can find. Any other ideas would be appreciated. I would also like to know what some alternative applications might be. This trial does not give me confidence in Adobe's product.

I saw a similar question deeper into the forum right after I posted. I followed the fix steps and it took care of the problem.
Thanks for getting back to me. I am good to go.

When I try to use Mac Help or any other help menu, the help window opens up but it is empty. How do I resolve this issue?

When I try to use Mac Help or any other help menu, the help window opens up but it is empty. How do I resolve this issue?

Try moving these files to the Trash one at a time and test (but don't empty yet.)
/Users/yourusername/Library/Preferences/com.apple.helpviewer.plist
/Users/yourusername/Library/Preferences/com.apple.helpviewer.LSSharedFileList.pl ist
If doing this doesn't help, then navigate to this location and delete the cache (but not the enclosing folder.)
/Users/yourusername/Library/Caches/com.apple.helpviewer
All are located in your home folder Library.

Hi guys, my ipad2 says that it needs to cool down before using. It has been sitting in a cool place over a day now but the message still pops up. Any other ideas? or help?

Hi guys, my ipad2 says that it needs to cool down before using. It has been sitting in a cool place over a day now but the message still pops up. Any other ideas? or help?

Is the iPad Off and not connected to the charger?
 Cheers, Tom

Using ITunes Tutorials will not play. Using windows XP. All software up to date. I know others have had the same issue, however I have not seen a solution. I appreciate any advice.

iTunes Tutorials iwll not play. Using windows XP. All software up to date. I know others have had the same issue, however I have not seen a solution. I appreciate any advice.

I have traced the problem to a corrupted profile. When I captured the images in question, I also used Color Cherckr to create a profile for processing. When I apply that profile to the adjustments I make, I can no longer "Edit In". If I use another profile, even one that I created using Color Checkr at a different point in time, I don't have the issue. Something seems to have corrupted the new profile. I will re-create the profile and see if the issue is resolved.

HT1420 i can't seem to get my iPad to synch with my new iMac. The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes. Any other ideas for how to overcome this block?

i can't seem to get my iPad to synch with my new iMac. The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes. Any other ideas for how to overcome this block?

What do you mean by 'registered it on iTunes' ? You've authorised your account on your Mac's iTunes via the Store > Authorise This Computer menu option ? And you've copied your library onto the Mac ?
Copying content between computers : http://support.apple.com/kb/HT4527
You may also find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?

My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?

If you need to use the phone now, try using speaker phone until you can take it to an Apple store and have them further look into the problem.

Computer won't boot--suggested fixes haven't worked. Any other ideas?

Hi, this is kind of a last-ditch effort, hoping to find out if someone has a magic spell I can try (perhaps some command I can run from single-user mode?) The problem: my new MacBook pro won't boot up (gray screen, apple logo, windmill of death) and I've tried all the suggested avenues: it won't respond to Safe mode, I've reset the PRAM and the power, I've done fsck -y: nada. The problem is that I'm out of town, and so don't have my original install disk or access to an Apple Store. I've tried booting from someone else's OSX disk, to no avail--Apple Care says that other people's disks won't work. So basically I have to wait for the universal OSX disk to come from Apple, which will take days--in the meantime, does anyone know anything else I can try? I realize I'm probably SOL here, but I figured it's worth a shot to see if anyone has any other ideas. I'm desperate.
Thanks in advance for your help.

Yes if you have no firewire port then you will not be able to use Target Disk Mode. But if your partner with the mac happens to have a bootable backup then you could boot into it using USB port, As long as they have the backup in a USB enclosure.
I realize that you stated you tried everything to no avail but we are new to your efforts. So just to clarify any miscommunication on our part here are a few links that you can verify with us the procedures you have used in your effort.
SMC reset:
http://support.apple.com/kb/HT1411
PRAM reset:
http://support.apple.com/kb/HT1379
Safe mode:
http://support.apple.com/kb/HT1455
Resolving startup issues using fsck -y:
http://support.apple.com/kb/TS1417
Look towards middle of above article for "Use fsck if necessary"
Can you tell us what happened before the problem started? i.e. Software update, normal shutdown, upgrade hardware, change any configuration, applications started to hang with spinning beach ball, etc...

Any other ideas on the reception issue?

Similar Messages

Maybe you are looking for