Any other suggestions on how to stop Indesign CS5 from crashing?
Indesign CS5 was running fine on computer (mac 10.6.8) for a couple of years until a few months ago when it started crashing randomly, this has become progressively more frequent until it would crash at launch. So far I've:
Resolved font conflicts through Font Book.
Ran Disk Utility to repair permissions.
Deleted Indesign cache.
Uninstalled Creative Suite.
Deleted all Adobe preference files and cache on the HD and user profile.
Did a system search for anything Adobe and deleted this as well.
Reset the computers PRAM.
Reinstalled Creative Suite.
Installed all updates.
Opened Indesign and was working fine for a few minutes until I selected preferences from pull down menu and then it hung, crashed and is following the pattern as before...
I'm outta ideas on what to do, any suggestions?
Help>Extensions (or something along those lines)
Check to ensure you have no 3rd party plugins installed.
There's also the Clean Script for uninstalling Adobe applications
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Surely something has changed on your system in the last few months, did you get any new peripherals or other things? Did you install any updates or have any other issues with other software/hardware?
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How to stop Quicklook Satellite from crashing on boot up
I am running 10.8.2 Mountain Lion on a Mac Pro 3.2GHZ Quad tower, 16GB RAM. About a week ago, I noticed that after every system boot, I am presented with the message that QuickLookSatellite has crashed. I have NOT opted in System Preferences to send data to APPLE, so I am presented with the options od "detail" or "ignore" and "report to apple.
I would like to NOT see these messages. I don't want info to be sent knowingly or unknowingly to Apple from my machine. SO I guess, the more important question is WHAT IS CAUSING THIS & HOW (if at all), can I repair the problem. The mesage pops up on EVERY boot and sometimes more than once after boot. I am pasting the error message.
Any idea what is causing this AND how to repair it? Thanks!!!
Process:
QuickLookSatellite [210]
Path:
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.a pp/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite
Identifier:
com.apple.quicklook.satellite
Version:
4.0 (521.1)
Build Info:
QuickLook-555004000000000~1
Code Type:
X86-64 (Native)
Parent Process: ??? [1]
User ID:
501
Date/Time:
2013-01-02 17:04:44.554 -0800
OS Version:
Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:
459929 sec
Crashes Since Last Report:
27
Per-App Interval Since Last Report: 41931 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID:
E840308D-76E0-EA0D-BA30-CF3140C385E7
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007f87f6802830
VM Regions Near 0x7f87f6802830:
mapped file
0000000106573000-00000001065a6000 [ 204K] rw-/rwx SM=COW /System/Library/Fonts/TimesLTMM/..namedfork/rsrc
-->
MALLOC_TINY
00007fcbf1c00000-00007fcbf1f00000 [ 3072K] rw-/rwx SM=PRV
Application Specific Information:
last generator in main thread: com.apple.qlgenerator.clipping
last threaded generator: com.apple.qlgenerator.pdf
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8e4f2686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8e4f1c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff95a59803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff95a5eee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff95a5e6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation
0x00007fff95a6d371 CFRunLoopRun + 97
6 com.apple.XPCService
0x00007fff89d85d1c xpc_service_main + 440
7 libdyld.dylib
0x00007fff8eabf7e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff8e4f46d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8be24eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8be24cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8be0f171 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8e4f4d16 kevent + 10
1 libdispatch.dylib
0x00007fff8a94bdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff8a94b9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8e4f46d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8be24eec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff8be24cb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff8be0f171 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.root.default-priority
0 com.apple.CoreGraphics
0x00007fff94fe1a0d CGPDFFontMutatorGetMutation + 2012
1 com.apple.CoreGraphics
0x00007fff95071479 draw_glyphs + 894
2 com.apple.CoreGraphics
0x00007fff94e7c7b1 simple_draw + 326
3 com.apple.CoreGraphics
0x00007fff94e7c641 CGPDFTextLayoutDrawGlyphs + 94
4 com.apple.CoreGraphics
0x00007fff95068a0c op_TJ + 85
5 com.apple.CoreGraphics
0x00007fff94f28ab7 pdf_scanner_handle_xname + 104
6 com.apple.CoreGraphics
0x00007fff94f27d84 CGPDFScannerScan + 238
7 com.apple.CoreGraphics
0x00007fff94f25b36 CGPDFDrawingContextDrawPage + 581
8 com.apple.CoreGraphics
0x00007fff94f258a4 pdf_page_draw_in_context + 148
9 com.apple.QuickLookFramework
0x00007fff91ac7142 QLDrawPDFPageInRect + 195
10 com.apple.QuickLookFramework
0x00007fff91ac7050 QLDrawPDFPage + 271
11 com.apple.qlgenerator.pdf
0x0000000105dfe460 0x105dfd000 + 5216
12 com.apple.qlgenerator.pdf
0x0000000105dfe1c5 0x105dfd000 + 4549
13 com.apple.QuickLookFramework
0x00007fff91aa993d _QLThumbnailRequestCallGenerator + 779
14 com.apple.quicklook.satellite
0x0000000105b02c86 0x105b00000 + 11398
15 com.apple.quicklook.satellite
0x0000000105b03839 0x105b00000 + 14393
16 com.apple.quicklook.satellite
0x0000000105b02ac8 0x105b00000 + 10952
17 com.apple.QuickLookFramework
0x00007fff91aa74ad ___process_element_block_invoke_0 + 26
18 com.apple.QuickLookFramework
0x00007fff91ad9fb1 QLTryCatchAndCrash(void ()() block_pointer) + 17
19 libdispatch.dylib
0x00007fff8a94cf01 _dispatch_call_block_and_release + 15
20 libdispatch.dylib
0x00007fff8a9490b6 _dispatch_client_callout + 8
21 libdispatch.dylib
0x00007fff8a94a1fa _dispatch_worker_thread2 + 304
22 libsystem_c.dylib
0x00007fff8be24cab _pthread_wqthread + 404
23 libsystem_c.dylib
0x00007fff8be0f171 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000080000000 rbx: 0x0000000105e274d0 rcx: 0x00007f8bf6801e10 rdx: 0xffffffff80000000
rdi: 0x0000000105e0e350 rsi: 0x000000000000022c rbp: 0x0000000105da8290 rsp: 0x0000000105da8220
r8: 0x00007fcbf321c720 r9: 0x00000000b198b4a3 r10: 0x0000000000000000 r11: 0x00000000b198b4a3
r12: 0x0000000105e0e350 r13: 0x0000000080000000 r14: 0x00007f87f6802830 r15: 0x00007fcbf6801e10
rip: 0x00007fff94fe1a0d rfl: 0x0000000000010203 cr2: 0x00007f87f6802830
Logical CPU: 2
Binary Images:
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0x105df7000 -
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0x105dfd000 -
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0x7fff65700000 -
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0x7fff89c5c000 -
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0x7fff89ca0000 -
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0x7fff89ca5000 -
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0x7fff89cb5000 -
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0x7fff89d84000 -
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0x7fff89ddc000 -
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0x7fff89f0f000 -
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0x7fff8a404000 -
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0x7fff8a54a000 -
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0x7fff8a5b4000 -
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0x7fff8a60b000 -
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0x7fff8a6d3000 -
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0x7fff8a859000 -
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0x7fff8a86d000 -
0x7fff8a92aff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8a92c000 -
0x7fff8a946fff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8a947000 -
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0x7fff8a95d000 -
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0x7fff8a9aa000 -
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0x7fff8ac53000 -
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0x7fff8add3000 -
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0x7fff8add7000 -
0x7fff8ae21ff7 libGLU.dylib (8.6.1) <DF45C1E3-3884-3991-B84F-F39B482E8BF8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8ae25000 -
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0x7fff8ae75000 -
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0x7fff8b1d2000 -
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0x7fff8b1f2000 -
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0x7fff8b256000 -
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0x7fff8b288000 -
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0x7fff8b9f1000 -
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0x7fff8ba1e000 -
0x7fff8ba1effd com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8ba1f000 -
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0x7fff8bd40000 -
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0x7fff8bfdb000 -
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0x7fff8c276000 -
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0x7fff8e4fe000 -
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0x7fff94cb0ff7 libRIP.A.dylib (324.6) <5A7EB5C2-BA60-36D7-BF41-9853F37837AA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff94cb1000 -
0x7fff94cebfff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff94cf4000 -
0x7fff94d01fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff94d02000 -
0x7fff94d17fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff94e4d000 -
0x7fff94e6dfff libPng.dylib (845) <C3CDD2B4-3CB0-3F6D-8411-DAAF267E952B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff94e6e000 -
0x7fff957fec67 com.apple.CoreGraphics (1.600.0 - 324.6) <DCC70C6E-AB6D-3457-A823-7569CB29B107> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff95800000 -
0x7fff95868ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff959f4000 -
0x7fff959faff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff959ff000 -
0x7fff95a00ff7 libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
0x7fff95a2a000 -
0x7fff95c13fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95c5d000 -
0x7fff95c5eff7 libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
0x7fff95cd6000 -
0x7fff95dee92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff95def000 -
0x7fff95e03fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff95e04000 -
0x7fff95e2dfff libsandbox.1.dylib (220) <FCD65E60-6276-3455-8A11-09864DC9A285> /usr/lib/libsandbox.1.dylib
0x7fff95e2e000 -
0x7fff95e3afff libCSync.A.dylib (324.6) <2033247A-CABC-3E20-8498-7367A8F44A08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff95e3b000 -
0x7fff95e71fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff95e72000 -
0x7fff95ec9ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff96256000 -
0x7fff96287ff7 com.apple.DictionaryServices (1.2 - 184.4) <054F2D6F-9CFF-3EF1-9778-25C551B616C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff964fd000 -
0x7fff9650fff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff96538000 -
0x7fff96538fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff96539000 -
0x7fff96584fff com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff96585000 -
0x7fff9658afff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff9658b000 -
0x7fff96628ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff96629000 -
0x7fff9662ffff com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff96665000 -
0x7fff96667fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff96684000 -
0x7fff96684fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff966d7000 -
0x7fff966f4fff com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff966f5000 -
0x7fff967a6fff com.apple.LaunchServices (539.7 - 539.7) <DA7C602E-5E01-31B8-925D-B45360CA089F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff967a7000 -
0x7fff96841fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff96842000 -
0x7fff96848fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff96849000 -
0x7fff96894ff7 com.apple.CoreMedia (1.0 - 926.62) <CFBD094F-DA9C-3498-9D50-BC754B56F00A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff96895000 -
0x7fff96992fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff96993000 -
0x7fff96a65ff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff96a66000 -
0x7fff96a91fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff96b66000 -
0x7fff96b67fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 211
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=176.3M resident=108.4M(61%) swapped_out_or_unallocated=68.0M(39%)
Writable regions: Total=92.0M written=3400K(4%) resident=3876K(4%) swapped_out=0K(0%) unallocated=88.2M(96%)
REGION TYPE
VIRTUAL
===========
=======
CG raster data
88K
CoreServices
1648K
MALLOC
81.5M
MALLOC guard page
48K
Memory tag=242
12K
STACK GUARD
56.0M
Stack
10.0M
VM_ALLOCATE
208K
__DATA
15.0M
__IMAGE
528K
__LINKEDIT
53.2M
__TEXT
123.2M
__UNICODE
544K
mapped file
5668K
shared memory
308K
===========
=======
TOTAL
347.7M
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x8551, 0x494D4848344750313241314631432D313046
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54344743373242344E41314E4C2D424520
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x8551, 0x494D4848344750313241314631432D313046
Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1066 MHz, 0x8551, 0x494D4848344750313241314631432D313046
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: pci11c1,5903, sppci_ieee1394openhci, Slot-3
PCI Card: scsi, sppci_scsi_bus, Slot-4
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: Optiarc DVD RW AD-7241S
Serial ATA Device: WDC WD3000HLFS-01G6U1, 300.07 GB
SCSI Device: SCSI Target Device @ 32
USB Device: Photosmart D7200 series, 0x03f0 (Hewlett Packard), 0x6911, 0xfa200000 / 2
USB Device: hub_device, apple_vendor_id, 0x9131, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd110000 / 4
USB Device: Genius USB Wheel Mouse, 0x0458 (KYE Systems Corp.), 0x0003, 0xfd113000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd112000 / 5
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0xfd120000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
FireWire Device: unknown_device, unknown_speed
FireWire Device: built-in_hub, 800mbit_speedOpen system preferences by selecting the menu item " > System Preferences" then select the pane "Users & Groups"
to highlight this group if you can't see if type "login items" in the search field at the top right.
now select the user on the left then click the "Login Items" segment on the top right.
Unckec items you do NOT want to launch when you log in. -
Can someone please tell me how to stop my CS6 from crashing? HELP!!
(FYI, I am a real novice on the software side of all this, so if you can help me in very simple terms, I'd really appreciate it!)
I am at my wit's end...and I had a very short wit to begin with! CS6 keeps crashing WITHOUT ANY PREVIOUS WARNING on me-- and taking the whole computer with it-- whenever I've been working in CS6 for 20-25 minutes. By crashing, I mean that first CS6 freezes, then I get a completely blue screen. CS6 crashes whether I edit direcctly from it, or if I go into it from Lightroom (Version 4.1).
When I reboot and eventually go back to CS6, my work from all but the last 10 minutes will have been saved.
I never had this problem-- with the same computer, pentab, OS, etc.-- with CS5. I did have this problem when I installed the trial version of CS6. (I now feel stupid for even buying CS6, but at the time I thought just the Trial Version was buggy.)
I have tried uninstalling every morsel of code related to my Wacom Bamboo tablet, and that didn't stop the crashes. I have uninstalled and re-installed CS6, and that didn't help. I have updated Windows and all CS6 applications, and still the crashes persist. I even tried calling Adobe for help, but after four and a half hours on hold, I had to give up.
Thank you so much for any insights into my problem that you might be able to share!
Background: I have Windows 7 Home Premium; Service pack 1. Computer: Intel i7-2820QM with a [email protected]; 16 GB RAM; 64-bit Operating System.
System Information (perhaps more than you'd want to know?), as reported by my version of CS6:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2294 MHz
Built-in memory: 16364 MB
Free memory: 12744 MB
Memory available to Photoshop: 14746 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 555M/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GT 555M
OpenCL Unavailable
Driver Version: 8.17.12.6594
Driver Date: 20101129000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GT 555M
Video Card Memory: 3072 MB
Video Rect Texture Size: 16384
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Anne\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 581.4G, 254.7G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins: I LEFT THIS LIST OUT(Will report it if you need to know)
Optional and third party plug-ins:
Photoshop Touch 10.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE>> then I get a completely blue screen.
That probably means that you're not looking at a bug in Photoshop, but a problem with a driver - and the most likely cause would be your video card driver.
And sure enough, your video card driver is almost 2 years out of date.
Please go to NVidia's website and get the latest driver - then follow their directions for installation (so you don't get bits of old driver left over). -
How to Stop a Loop from Crashing Dreamweaver
I am working on some loops and when I get them wrong a continuous loop results causing Dreamweaver to crash.
Is there a button or a CTRL key combination where I can I stop / break the loop before it crashes ? I try to use 'Stop' but it does not always work.
The only way I can see to stop it is by killing DW through Task Manager which is a major pain,
thanks VincejVincej1657 wrote:
Is there a button or a CTRL key combination where I can I stop / break the loop before it crashes ? I try to use 'Stop' but it does not always work.
The only way I can see to stop it is by killing DW through Task Manager which is a major pain,
By default, a PHP script will run for 30 seconds if you create an infinite loop. You just have to bide your time until the loop has run. There is no way to stop it.
The pain helps you learn not to write continuous loops. -
How to stop Safari app from crashing
About 2 days ago my Safari app began crashing when it tried to open a page. Whenever I open safari and try to load a page, it starts to load and then jumps back to my iphone home screen. This happens for every page...it's not random. No software was updated when this began, but something apparently happened. I updated to version 4.3.5 today thinking that would solve the problem, but it hasn't. Nor has rebooting the phone. I'm using a 32GB 3GS. Any help would be greatly appreciated.
TonyTry resetting the phone instead of rebooting. To do a reset, press the sleep and home button for about 10-15sec, until the Apple logo comes back again. You will not lose any data doing a reset, but it can clear some glitches.
-
Just rented a movie on apple tv and it keeps starting and stopping every few minutes. have restarted in settings. have unplugged and replugged apple tv. any other suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps. -
Thanks planb77 but i am swiping the now playing screen tothe right and it doesn't go any further, i still can't get the repeat arrows up, any other suggestions?
Maybe it would help to look at the iPod's User Guide. See page 21 of your iPod's User Guide for more assistance on the repeat setting.
http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
B-rock -
Can any one suggest me how can I use relative path inside SSIS pacakge to access config file ?
Can any one suggest me how can I use relative path inside SSIS pacakge to access config file ? Please help me as its urgent.THanks for your help in advance.
Hi Jay,
SSIS can only recognize the absolute path of a XML Configuration file, the relative path is not supported. Furthermore, if the XML Configuration file is already generated, we can use the Environment variable package configuration type instead so that
SSIS runtime automatically looks for the configuration file from the path defined in the environment variable. This is convenient when we need to deploy a package to different environment. We only need to define the environment variable for package configurations
once on each server, and then the variable can be used by all the packages on this server.
Regards,
Mike Yin
TechNet Community Support -
I use my iphone 5 to record home videos. I have an apple tv but dvd burners dont have a hdmi plug in. Any suggestions on how i can burn videos from iphone 5?
I had a av cord that plugged into the iPhone 3gs and iPad 2 but its not compatible with the 5 connector. Right now i have to email myself the videos in small segments and open and save on the iPad 2 to burn them. Is there an easier way to burn these from my iPhone 5 or through air play on apple tv?
ThanksConnect the phone by USB to the computer, import with image capture, iPhoto or whatever application you use to import movies, drop it into iTunes.
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I have a mid 2010 Macbook Pro running Snow Leopard and foolishly upgraded to Yosemite. Now have numerous problems. Is it possible to go back in time with Time Machine and reinstall Snow Leopard? Then upgrade to Lion or Mavericks? Any other ideas on how I can exit Yosemite?
Once you get yourself back to Snow Leopard, if you still want to upgrade somewhat, I would suggest the following:
1. Get an external hard drive that you can use for experiments with new OS versions. You could partition it into 2 or 3 partitions. You could then clone your existing Snow Leopard system to one partition using Carbon Copy Cloner (well worth $40) or SuperDuper ($25).
2. Buy OS X Mountain Lion for $20, through the Apple online store (I don't think it's available through the App Store). Apple has decided to make it very difficult for anyone to get Mavericks unless they have already downloaded it.
You will receive two e-mails from Apple, one containing a PDF with a redemption code, and one with the password you will need to unlock the PDF. Using the code, you will download Mountain Lion from the App Store, where it will appear among your Purchased items.
After ML finishes downloading, its installer app will launch itself. When you see this launch screen, QUIT the install app immediately! Go to your applications folder, find the Install OS X Mountain Lion app, and copy it to a safe location outside of your Applications folder. Keeping one or more copies will allow you to reinstall without unnecessary aggravation if you later need or want to do that. At this point, you can re-launch the Installer in the Applications folder and let it run. You can install it on a clean partition on your external HD, or you can allow it to upgrade the Snow Leopard clone you created on your external drive, or you can do both. This should allow you to test how everything works for as long as you like.
3. If you left yourself a free partition on your test drive, try a clean install of Yosemite and set everything up from scratch (do not migrate anything). This will allow you to see whether your problems with it were related to something in your Snow Leopard system. -
IPad wifi connection drops - have tried evereything - any other suggestions
Hi all,
I'm experiencing the connectivity issue with my iPad whereby randomly it will stop transmitting data (ie cant go on the Internet). The Wifi symbol is till shown, but there is no data throughput whatsoever. To fix, I have to turn off the wifi on the iPad and turn it on again.
There doesn't seem to be any consistency to when this happens. It isn't related to coming out of sleep or the type of apps I am running. sometimes it will happen in quick succession, other times it won't happen for a few hours or maybe until the next day.
There are two iPhones, a Mac mini and and Vista laptop on the same network and none of them experience this problem. The router is a Sky broadband wireless router. It is set to WPA security.
I have tried:
- upgrading to firmware 3.2.2 and doing a restore
- resetting network settings on iPad
- restarting router
- changing channel of router (have tried 4 different channels so far)
- switching router from mixed (b/g) mode to just g
- forgetting network and reconnecting on iPad
- moving closer to router
- disabling auto-brightness
- setting brightness to maximum
- changing DNS on iPad
I have also tried most tips on this page with no joy:
http://appletoolbox.com/2010/04/special-report-fixing-ipad-wi-fi-issues/
It just seems like nothing is going to work, and I am considering returning this to Apple in the hope of either a replacement or a fix. This problem is really annoying and clearly and issue with the iPad as many other devices have no problems. Even if a replacement router may fix this, clearly the iPad is at fault here.
Does anyone have any other suggestions? If not, what do you think will happen if I take this back to Apple? Perhaps I can get a guarantee that they'll swap it with the next-gen iPad when it comes out?
Looking forward to your advice, thanks for reading.I don't have any real words of help except to say I went through something similar with an iMac. It would drop and pick up the wireless signal repeatedly but often sat there unable to connect. That was solved by something weird, like turning off the "show on screen" option for the airport wireless signal. I don't think you can alter that setting on the iPad though. My point is, if this was a problem out of the box I could see it being the iPad and that maybe getting a replacement unit would work (my wife recently bought a cheap B&N reader that would not access the wireless network, replaced it and everything worked). But if this is a problem that developed over time or just started out of the blue, then maybe it is a corrupted file or something that could be fixed with reinstalling the system. I know when you sync an iPod and iPhone with iTunes you have the option of wiping everything and reinstalling, so I am assuming it's an option for the iPad too. If you haven't tried reinstalling, perhaps that can be a next step.
Good luck!
Good luck!
P.S. -
Any suggestions on how to remove an "aura" from around a selection in an image? I shoot pictures at rodeos. To make the rider stand out, I create a mask around the rider and then blur the background with Gaussian Blur. This results in a noticeable blur around the outside of the selection. I have tried using Feathering as well as other Refine Edge Tools. The only thing that works is to go around the edge with the Clone Tool. This is time consuming and not totally successful. So, my two big questions are: (1) Is there a better (simpler) way to avoid the aura? and (2) If not, is there a way to remove the aura that is simpler??
Thanks in Advance,
Art SchwartzSorry, what with the long title I had neglected the body of the message and your statement
The only thing that works is to go around the edge with the Clone Tool. This is time consuming and not totally successful.
seems to answer my first question.
Did you do that before or after blurring?
Have you alternatively tried using Content Aware Fill? -
I can't enable the ownership of my back-up volume via get info. Any other suggestions?
Hi people, My external hard drive is not working well. When I try to make a time-machine back up a window pops up: ‘Mac-OSX can’t repair the disk. You can still open or copy files on the disk, but you can’t save changes to files on the disk. Back up the disk and reformat it as soon as you can’. So now I am trying to copy my back-up files to another disk so I can reformat it. But when I try to do that, the following text appears: The backup files can’t be copied because the backup volume doesn’t have ownership enabled. The problem is that I can’t enable the ownership of the back-up volume.
ALF316 wrote:
Yes its my Time Machine disk that’s damaged. What can I do now? Format the disk and loose all my back-ups?
You may be able to restore individual items, or even an entire backup, as long as you don't happen to hit the damaged area(s). But yes, your only real option is to erase the disk and start over. When you do that, you might want to take the time to have Disk Utility write zeros to the entire disk (see section (b) in the blue box of #1 in Using Disk Utility if you're not sure how to do that) -- if that fails, you know the disk itself is failing and must be replaced. If it succeeds, the drive may be ok.
And how can I prevent this in the future. I know at least I had to have a second back up disk but I never did that.
You probably don't know yet what caused it. If it's the disk failing, obviously you need a new one. Other things that can cause disk corruption are power blips, being disconnected improperly, or your Mac crashing or losing power while the disk is connected, especially during a backup.
For power problems, the best solution is a U.P.S. (battery backup) system. A good surge protector will protect against power spikes, but not dips or sudden loss of power.
I allready tried several times to change ownership with Get Info but I can’t. I don’t see a checkmark and the
section isn’t clickable either. Any other suggestions?
The screenshot is of your TM drive. The message is about the drive you're trying to copy to, such as:
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