Any solution to the iPhone to Android MMS problem?

My wife just bought a Samsung Galaxy S4. Friends with iPhones have been texting pictures to her, but she can't see them if she's connected on Wi-Fi. She gets a link the says "Download", which she clicks, and gets a progress bar. The progress bar stops, and ... well that's it. The picture does not appear, nor can we find it downloaded anywhere on her phone.
If she's on the LTE phone data network, she can see the photos just fine.
Is there a way to have the Samsung automatically switch to the data network? She's usually got that "auto-detect-wifi" option selection selected. The only way to get the MMSs that we've found is to turn off wi-fi.
Google revels that iPhone-to-Android MMS is trouble for a lot of people. No good solutions. Anyone know what the problem is, and how to fix it?

Oh KarenC,
The world is full of mis-information on this topic, and nothing is believable. I called Verizon Tech Support, and they told me that Apple uses a proprietary messaging system that is incompatible with Android devices, and I should tell all my friends with iPhones to turn off iMessaging. Seriously? Tell each of my 20 or so friends with iPhones, one of THE most popular phones, that they have to turn off *The Most Used iPhone App* because of me? I nearly fell off of my chair that such a suggestion could be made out loud.
As for MMS only working when WiFi is off, that also seems to be incorrect, or at least incomplete to the point of being not useful.
I was able to accidentally solve the problem by turing OFF "Auto Connect" in the Android's Connectivity menu. Now when at home the phone uses WiFi almost all of the time, but when an MMS comes in, the 4G icon briefly lights, and the photo appears. I don't know what "Auto Connect" is supposed to do, but evidently it does not manage connections automatically.
Now this solution may not work for all of the many people who have this problem (Google it). But one thing is certain: I've gotten wrong information from two different Verizon tech support people.
I hope this post helps someone else suffering from this condition.

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