Any Solutions for when Premiere Elements 8 which crashes when Title is used?
I have been using the software since 2010 without major problems and have produced many videos, both Blueray files for using on a media player and DVDs. All of this time I have been using video from the same camera; a Sony HDRCX110 which produces an m2ts file, and have also been including stills from various cameras. The software now crashes when a new title is attempted. I have read previous responses to a similar question and have done the following in accordance with the responses:
- updated Windows 7 and Quicktime,
- used CC cleaner to remove temporary files
- reduced the number of files on the hard drive which now has 548Gb free.
Can anyone suggest further action please?
Mocca Warrandyte
Thanks for the update. Sorry the news is not better. But, onward.
If you have not been through the uninstall/reinstall process, it is probably time to go through that.
Before you do, just to dot the i's and cross the t's, check out the video card driver to make sure that it is up to date according to the manufacturer of the video card. If that does not contribute to getting the issue resolved, then
1. Go back to the Adobe Premiere Elements Prefs file, but this time delete that whole folder (8.0 Folder) in which the Adobe Premiere Elements Prefs file exists. Before you just deleted that one item in the 8.0 Folder, namely the Adobe Premiere Elements Prefs file. The path is reproduced for reference.
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
8.0 Folder
and in the 8.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
2. If that does not have any impact on the situation, the let us go for Help Menu/Deactivation in the open project. Close out of there. Then Uninstall via the usual Control Panel route. Next ccleaner, regular and registry parts. Then Reinstall the version 8. Then Reinstall the 8.0.1 Update.
Please review and let us know if you have any questions on the plan.
Thanks.
ATR
Similar Messages
-
Premiere elements 10 crashes when saving as DVD or DVD folder, etc.
Hi [me again!]
While awaiting resolution for PRE7 and PE7 'registered' licence 'not accepted' problems, my other Premiere elements 10 crashes when saving a Project as DVD 4.7Gb folder or direct to DVD or 'any other DVD way'.
The repeated windows error report I get is this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 10.0.0.0
Application Timestamp: 4e791009
Fault Module Name: wdmaud.drv
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c9f8
Exception Code: c0000005
Exception Offset: 000000000000f827
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: c1eb
Additional Information 2: c1eb94943c7b4efb7ee314d92a94924b
Additional Information 3: 7d3f
Additional Information 4: 7d3fe30533dcbba28d68d00b60422c7b
In the meantime I am evaluating the 'cheaper' and without installing / working / DVD problems and possibly send Adobe discs back for full refund.
My Laptop is fast enough and well kept - not other 'larger' programmes have any problems running or installing [Stenberg Cubase Pro, Flight Simulator X and so on] only Adobe programmes!
I am really getting tired now.
Regards
MobonHello
All problems are carefully separated - not all together, since I am a tidy person by default.
It is very simple and not confusing.
I actually have one main issue with PE7 and PPE7 [which I hope they will care of] and a series of small teething problems as many in these forums have on Premiere 10 since installation because Adobe programmes have 'basic' problems even loading / reading/ converting its own created files.
I looked up for Premiere Elements problems on-line [on external forums] and I can see so many problems and people opting for alternative programmes or getting 2 or 3 different programmes to do the job faster and better - that confirms my thoughts.
I am not here to stir things up [if by any chance you are thinking that], but I am merely trying to use a PAID and SUPPOSED to be GREAT program and it is clearly not my friend.
But if I get pushed up around and treated like a non-in-the-computer-field-person, then I might 'need to' stir things up with 'proves'!
I have been working with computers Hardware and Software since 1975 with the Sir Sinclair Spectrum .
So, I do know one thing or two by working 'manually' and without the 'easy' mouse clicking [!] and my main job these days is to actually fix People's messed up computers, recover data, erase data, etc. and often I find either Apple's or Adobe's programmes not working properly [being the main problem on slower computers] and users tried to fix them and messed things up!
Mainly is Apple programmes [ iTunes is one!] on Windows environment - just pure mess.
In fact I do not keep ANY Apple Programs on ANY my computers any-more and by adding the blooming QuickTime - it actually adds 3 'mostly not needed' applications that must be run in the background only slowing down 'most standard' computers and 'mostly' for no apparent reason but needed by Premiere Elements 10.
Adobe Acrobat Reader too is a kind of an offender in that sense, which I do not use any-more in favour of an alternative and very light program that does not invade your computer.
I could be talking about the above for days ...
The fact I do not know Premiere 10 very well and I am having some teething problems with 'Adobe Premiere Elements 10' does not make me a lower being or anything to the like or even put me aside the forums for being realistic and a human being most of all.
I simply am an Intermediate / Advanced / Professional Computer User / Repairer [depending on which subject] trying to fix this non-working-properly Adobe's program and get on with his life.
You as an employee perfectly know what I am talking about, the Adobe numerous problems with Elements and pro and the clever Marketing and money making tool Adobe has created around it and I do understand you must keep Adobe's side - of course and that is not a problem at all.
BACK TO THE ONLY PROBLEM THIS THREAD IS OPEN FOR:
Having said that, in the meantime I seem to have solved it myself [as I do most of the time], at least for now.
I am sure many other problems will arise.
My Solution that worked:
I simply clicked on the time-line [bottom] and then clicked on top menu TIME-LINE [if I am not wrong, it was late night and I might be wrong - do not crucify me please!] and MERGE CLIP and then I let the program do the job I purchased for.
Days ago using the Trial Version [before I purchased Premiere 10] I already read that Premiere does not like either large gaps [I did not have] or even simple clip cuts not merged and it did have 'loads' of problems, but most of them were solved by 'users' mostly.
Anyway, that seems to have done the trick, even thou it did take around 4/5 ours to do 3Gb ! Why?
My computer is fast.
But I have not checked or burned the files yet - so, I do not know100% - just yet, I will check later on today.
I believe Adobe must prepare a Service Pack with 'Loads' of fixing, there is no place to hide and that may convince users to even 'spend' and buy the PRO version - the ball is in your court now.
I cannot believe Premiere is having so many small teething problems and I am only doing a BASIC test and I can see the vast majority of users of Elements Programs going literally insane and only us, the more Techy ones coping.
Regards
M
PS the fact you see an avalanche of problems with my installation is actually normal.
That is because I am a 'fast' and organised Computer Technician which gets on with things and I usually do this with all new programmes to get rid of the possible initial several small hiccups, that other Companies usually fix with Patches - not Adobe, it seems - at least with Premiere elements.
In the last few years are mainly with Adobe Programmes. It is the only way to get the 'basic' program problems fixed straight away, so I do know the next time I run it actually works!
ADDITION:
IT WORKS!
Message was edited by: mobon -
Premiere Elements 7 crashes when I start to edit clips
I have downloaded Premium Elements 7 and installed same. I have taken a small series of 12 clips to try the software, into "new project (all 12 clips).
I then took the clips into the editing mode, but after dragging the 3 clips the programme crashed.
This has happened several times. Each time a menu pops up and says "Adobe has stopped working. A problem has caused the programme to stop working correctly. Windows will close the programme and notify you if a solution is available. CLOSE."
I have Vista Home Premium, using a 2GB dual core intel with 160 GB harddrive. Can some one tell me what is wrong pleaseDear Steve,
Thanks for the prompt response. I am having major problems. As you suggested I activated quicktime and then updated this. Then my problems got worse as I was unable to find the clips which were originally stored in Adobe photoshop so could not obtain them. I decided to uninstall PREMIUM ELEMENTS and re-download after restarting my PC. Unfortunately it will not install. it aborts part way throughthe installation
Install shows, C:\Program files\Adobe\Adobe Premiere Elements 7.0\ then Next, then Install, which I click on.
Part way through this install procedure a menu appears
Menu Error 1311. Source file not found and C:\User\Admin\App Data\Local\Temp\wzde 24\data1.cab. Verify that file exists and that you can access it. Retry and cancel
Checking through the files the last one is wzde 24 but no data1.cab file.
So what else am I not doing or doing wrong.
Thanks for your assistance
Barry
PS I have 23 GB on C and a full 69 on D
Video is a Sanyo Xacti an MP4 system
Downloaded with still pictures to Adobe Photoshop and then Pics into one folder and videos into another folder and to sub folders
Date: Tue, 26 May 2009 09:42:35 -0600
From: [email protected]
To: [email protected]
Subject: Premiere Elements 7 crashes when I start to edit clips
1) What are you using for source files? Photo? Video? If video, what type of camcorder did the video come from and how did you get it into your computer?
2) How much free, defragmented space is on your hard drive?
3) Is your operating system up to date? (Manually going to Windows Update and adding the hidden or custom updates) Do you have the latest version of Quicktime -- which is critical for running this program with any stability (per the FAQs to the right of this forum)? This is particularly important when running Vista.
http://forums.adobe.com/thread/416585?tstart=0
> -
Premiere Elements 9 crashes when I try to open a project
Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
Any ideas what I can do to fix this?
Thanks.Thanks for your suggestions. I'm working on a Windows 7 laptop.
When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
1. Yes
2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
3. I'm not sure what kind of video card - how do I find this out?
Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
Thanks
Emily
Premiere Elements 9 crashes when I try to open a project
created by A.T. Romano in Premiere Elements - View the full discussion
emilyw76
What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Then the usual
1. Do you have the latest version of QuickTime installed on your computer?
2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
Local Disk C
Program Data
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
Please review and consider the above and then we will decide what next as indicated.
Thank you.
ATR -
Premiere Elements 10 crashing when using disk templates
Hi there
I have a really annoying problem when trying to use Premiere Elements 10 on my Mac
I can import and edit video ok but as soon as I try to build a disk using one of the pre-installed templates Premiere Elements 10 crashes with the following message 'Sorry a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project'. It doesn't seem to matter which template I choose the error always happens.
When I re-open the project all the video is missing and I have to start the project over again which is really frustrating.
Anyone have any idea as to why this is happening? I have tried uninstalling and re-installing Premiere Elements 10 but that hasn't helped.
I have included a screen shot and also info from a crash report (which includes the specs for my MacMini) below.
Any and all help is appreciated.
Jonty
Process: Adobe Premiere Elements [9447]
Path: /Applications/Adobe Premiere Elements 10/Adobe Premiere Elements.app/Contents/MacOS/Adobe Premiere Elements
Identifier: com.adobe.Adobe Premiere Elements.framework
Version: 20110902.B343.280460 (10.0)
Code Type: X86 (Native)
Parent Process: launchd [156]
Responsible: Adobe Premiere Elements [9447]
User ID: 501
Date/Time: 2013-11-03 17:20:39.900 +0000
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 610CE585-EE61-A1BD-EDC5-1DBB16EAE93D
Sleep/Wake UUID: 600284FD-46CB-4F6D-86BA-EA516767AD75
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type PSSLO::BadPointerException
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9a8a1952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x935cd167 pthread_kill + 101
2 libsystem_c.dylib 0x94af0340 abort + 155
3 libc++abi.dylib 0x93130869 abort_message + 169
4 libc++abi.dylib 0x93151597 default_terminate_handler() + 292
5 libc++abi.dylib 0x9314edd0 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x9314ea05 __cxa_rethrow + 103
7 com.adobe.Frontend.framework 0x06a3899e FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 78
8 com.adobe.dvaui.framework 0x005652b0 bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 160
9 com.adobe.dvaui.framework 0x005657ac bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 92
10 com.adobe.dvaui.framework 0x0066698a -[DVAMacWindowDelegate performDragOperation:] + 202
11 com.apple.AppKit 0x9a49f1c1 -[NSWindow(NSDrag) performDragOperation:] + 91
12 com.apple.AppKit 0x99f754db NSCoreDragReceiveMessageProc + 655
13 com.apple.HIServices 0x9b8ca72b DoMultipartDropMessage + 346
14 com.apple.HIServices 0x9b8ca3dc DoDropMessage + 66
15 com.apple.HIServices 0x9b8ca35e SendDropMessage + 43
16 com.apple.HIServices 0x9b8c642a DragInApplication + 555
17 com.apple.HIServices 0x9b8c51fd CoreDragStartDragging + 521
18 com.apple.AppKit 0x99f71026 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 1298
19 com.apple.AppKit 0x9a152bdc -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1333
20 com.apple.AppKit 0x9a49f3da -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 142
21 com.adobe.dvaui.framework 0x00661ff6 -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 118
22 com.adobe.dvaui.framework 0x00568589 dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 393
23 com.adobe.UIFramework.framework 0x013f15f7 UIF::DataSource::DoDragAndDrop(int const&, int*) + 119
24 com.adobe.HandlerProject.framework 0x0c2724dd HandlerProject::DVDTemplatesView::OnDragSelection(ASL::InterfaceRef<BE::ITreeItemSelectio n, BE::ITreeItemSelection>, UIF::DataSource*) + 765
25 com.adobe.HandlerProject.framework 0x0c272beb HandlerProject::DVDTemplatesView::ListenToMessage(ASL::Message const&) + 267
26 com.adobe.ASLMessaging.framework 0x0194cc9f ASL::Broadcaster::BroadcastMessage(ASL::Message const&) + 1487
27 com.adobe.ASLMessaging.framework 0x01958c8f ASL::StationUtils::BroadcastMessage(ASL::ImmutableString const&, ASL::Message const&) + 63
28 com.adobe.premiere-elements.HSL 0x0a4e1bc3 HSL::MediaContentViewBase::DragSelection(ASL::ParamPoint<int> const&, UIF::DataSource*) + 163
29 com.adobe.premiere-elements.HSL 0x0a52776a HSL::MediaListView::MouseMoveSelf(ASL::ParamPoint<int> const&, UIF::KeyModifiers const&) + 1386
30 com.adobe.UIFramework.framework 0x014c8511 UIF::WindowImplMouseCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 305
31 com.adobe.dvaui.framework 0x005e3fa9 dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 969
32 com.adobe.dvaui.framework 0x005e60a6 dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 134
33 com.adobe.dvaui.framework 0x005e61b7 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 71
34 com.adobe.dvaui.framework 0x00669bdf dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 687
35 com.adobe.dvaui.framework 0x00663751 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 209
36 com.adobe.dvaui.framework 0x00653adb dvaui::ui::OS_View::UI_DispatchPlatformMouseDragEvent(dvaui::ui::OS_Event const&) + 43
37 com.adobe.dvaui.framework 0x00664319 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 473
38 com.adobe.dvaui.framework 0x006538b1 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 33
39 com.adobe.dvaui.framework 0x0065a5a4 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 52
40 com.adobe.dvaui.framework 0x006503f7 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvaui::ui::OS_View, NSEvent*>, boost::_bi::list2<boost::_bi::value<dvaui::ui::OS_View*>, boost::_bi::value<NSEvent*> > >, void>::invoke(boost::detail::function::function_buffer&) + 55
41 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
42 com.adobe.dvacore.framework 0x000999f1 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 17
43 com.adobe.dvacore.framework 0x00099b48 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(boost::function0<void>*, void*), boost::_bi::list2<boost::_bi::value<boost::function0<void>*>, boost::_bi::value<void*> > >, int>::invoke(boost::detail::function::function_buffer&) + 24
44 com.adobe.Frontend.framework 0x06a39499 boost::function0<int>::operator()() const + 41
45 com.adobe.Frontend.framework 0x06a38970 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 32
46 com.adobe.dvacore.framework 0x0009843f void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 159
47 com.adobe.dvacore.framework 0x0009b13c void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 92
48 com.adobe.dvaui.framework 0x0065db69 -[DVAMacContainerView mouseDragged:] + 201
49 com.apple.AppKit 0x99e5debc -[NSWindow sendEvent:] + 12064
50 com.apple.AppKit 0x99df9cad -[NSApplication sendEvent:] + 4034
51 com.adobe.dvaui.framework 0x00654e54 -[DVAMacApplication sendEvent:] + 196
52 com.apple.AppKit 0x99c3e3bc -[NSApplication run] + 823
53 com.adobe.Frontend.framework 0x06abf106 FE::MacApplication::RunSelf(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 214
54 com.adobe.Frontend.framework 0x06a24c77 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 1239
55 com.adobe.Frontend.framework 0x06ac1d6a AppMain + 298
56 com.adobe.Startup.framework 0x06d15dc0 (anonymous namespace)::LaunchFrontendFramework(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 176
57 com.adobe.Adobe Premiere Elements.framework 0x00003546 (anonymous namespace)::CallStartupFramework(int, char const* const*) + 246
58 com.adobe.Adobe Premiere Elements.framework 0x00003b59 main + 313
59 com.adobe.Adobe Premiere Elements.framework 0x000033ca start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a8a2992 kevent64 + 10
1 libdispatch.dylib 0x9a8478bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9a847556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x935d0fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x15d6c900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x15d65650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x15d6c966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
8 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ASLFoundation.framework 0x0184a1de ASL::(anonymous namespace)::TaskProc(void*) + 94
7 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
8 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
10 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9a8a1b76 __semwait_signal + 10
1 libsystem_c.dylib 0x94b0f05b nanosleep$UNIX2003 + 219
2 ScriptLayer 0x0d2a05ab ScObjects::Thread::sleep(unsigned int) + 59
3 ScriptLayer 0x0d2892a3 ScObjects::BridgeTalkThread::run() + 163
4 ScriptLayer 0x0d2a06b8 ScObjects::Thread::go(void*) + 168
5 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
7 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x05200309 0x51c5000 + 242441
7 com.adobe.ACE 0x051ffd01 0x51c5000 + 240897
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x05200309 0x51c5000 + 242441
7 com.adobe.ACE 0x051ffd01 0x51c5000 + 240897
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x05200309 0x51c5000 + 242441
7 com.adobe.ACE 0x051ffd01 0x51c5000 + 240897
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9a8a2976 kevent + 10
1 com.adobe.dvatransport.framework 0x01a129c3 boost::asio::detail::kqueue_reactor<false>::run(bool) + 531
2 com.adobe.dvatransport.framework 0x01a13be9 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 489
3 com.adobe.dvatransport.framework 0x019f035e SkyConnectionEnv::MainLoop() + 94
4 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
5 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
7 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.dvatransport.framework 0x01a13ea2 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 1186
4 com.adobe.dvatransport.framework 0x01a14913 boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service<boost::asio ::ip::tcp>::work_io_service_runner>::run() + 51
5 com.adobe.dvatransport.framework 0x019f9567 asio_detail_posix_thread_function + 23
6 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
8 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x935cf042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x999e2b2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
5 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
6 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
7 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
8 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
9 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
10 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
11 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
12 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
13 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.dvacore.framework 0x0011159a dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 154
7 com.adobe.dvacore.framework 0x0010d45a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, void (*)(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&), boost::_bi::list2<boost::_bi::value<boost::shared_ptr<dvacore::threads::ThreadSafeDelayQu eue> >, boost::_bi::value<boost::shared_ptr<dvacore::threads::Gate> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
8 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
9 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
10 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
11 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
12 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
14 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ImporterFlash.framework 0x271964ba void boost::condition_variable_any::wait<boost::unique_lock<boost::recursive_mutex> >(boost::unique_lock<boost::recursive_mutex>&) + 106
4 com.adobe.ImporterFlash.framework 0x27192061 ImporterFlash::SingleThreadExecutor::ThreadProcedure() + 289
5 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
6 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
7 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
8 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2e3cf686 0x2e12b000 + 2770566
7 com.adobe.CameraRaw 0x2e3ce837 0x2e12b000 + 2766903
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2e3cf686 0x2e12b000 + 2770566
7 com.adobe.CameraRaw 0x2e3ce837 0x2e12b000 + 2766903
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x999e2922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x999e2b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x999aef92 MPWaitOnQueue + 199
6 com.adobe.CameraRaw 0x2e3cf686 0x2e12b000 + 2770566
7 com.adobe.CameraRaw 0x2e3ce837 0x2e12b000 + 2766903
8 com.apple.CoreServices.CarbonCore 0x999af56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 24:: cr_scratch
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x935ced1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x935d0bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.CameraRaw 0x2e19e2a8 0x2e12b000 + 471720
4 com.adobe.CameraRaw 0x2e57def4 EntryFM + 1063988
5 com.adobe.CameraRaw 0x2e28d50c 0x2e12b000 + 1451276
6 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
8 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x9a89cf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a89c16c mach_msg + 68
2 com.apple.CoreFoundation 0x93291f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x93291541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x93290d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x93353461 CFRunLoopRun + 129
6 com.adobe.dvacore.framework 0x000fc707 dvacore::threads::RunPlatformEventLoop() + 103
7 com.adobe.dvacore.framework 0x0010208a dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 154
8 com.adobe.dvacore.framework 0x00101d67 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvacore::threads::(anonymous namespace)::EventLoopExecutor, dvacore::threads::SyncPoint&>, boost::_bi::list2<boost::_bi::value<dvacore::threads::(anonymous namespace)::EventLoopExecutor*>, boost::reference_wrapper<dvacore::threads::SyncPoint> > >, void>::invoke(boost::detail::function::function_buffer&) + 55
9 com.adobe.dvacore.framework 0x0009ae69 boost::function0<void>::operator()() const + 41
10 com.adobe.dvacore.framework 0x00109eed dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 109
11 com.adobe.dvacore.framework 0x0010ade0 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
12 com.adobe.boost_threads.framework 0x0003b00d thread_proxy + 141
13 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
14 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
15 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x9a8a1656 __open + 10
1 com.adobe.Frontend.framework 0x06a70106 FE::(anonymous namespace)::waitformsg(void*) + 86
2 libsystem_pthread.dylib 0x935cc5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x935cc485 _pthread_start + 130
4 libsystem_pthread.dylib 0x935d1cf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x9a8a17ca __psynch_cvwait + 10
1 lijonty1512
Thanks for the follow up.
I am strictly an Elements Windows user, so my information on the pros and cons of the Mac operating systems is second hand. From what I have read, there appears to be problems with that Mac OS x 10.9 (Mavericks).
But, let us clear away the basic setup first so we do not have to worry about those factors entering into the troubleshooting mix.
Project Preset should match the properties of your source media. Export choices do not have to be the same as the project preset. And, there appears to be an issue with your choice...
a. What do you have PAL DV Widescreen? If so you have 720 x 576 with a 16:9 flag to stretch the video for display after encoding. I am assuming that your 25 frames per second frame rate is interlaced. Is that correct?
If you have 720 x 576 16:9 at 25 interlaced frames per second, your pixel aspect ratio would be expected to be 1.4587 with Field Order = Lower Field First. If all that is so, then your project preset would be expected to be
PAL
DV
Widescreen.
The project preset needs to match the properties of your source media so that it can direct the program to set up the correct space in the Edit Mode monitor for editing purposes. It also directs that project as to which set of DVD template (.psd) files to offer you when you get to the disc menu section of the program.
So let us sort through the above versus the following...
a. Are you dealing with source media with frame size 1024 x 576 pixels with pixel aspect ratio of Square Pixels (1.0).
b. Is the Field Type, (None) Progressive
When you talk about 576p, to what specific export settings are you referring?
Let us review the above and get those details worked through.
The bottom line may be that Mac operating system. But, we will let the details define out troubleshooting strategy.
Thanks.
ATR -
Premiere Elements 8 crashes when selecting the edit option
Hi to you all,
I just installed Premiere Elements 8 on my new system.
It is a Intel i5 + 4 GB mem, GTS250 and 400 GB of free disk space.
OS is WIndows 7 64 bits. The system is completely up-to-date with patches, fixes and so on.
BIOS, Drivers etc. All to the latest.
Starting PE8, no problem
Getting the film from my sony DV on to the disk, no problem.
Disc menu: no problem
Then when I want to add transitions or titles via the edit menu, Premiere elements 8 crashes. It is not responding anymore and windows is looking for a solution.
I followed the hints and tips on this forum on crashing Elements 8. No help. Quicktime to the latest. ended processes. All no help.
I also started PE8 in WIndows XP SP3 mode. Same problem.
Could it be the 64 bits?
Any help would be appriciated.
Richard
The NetherlandsThank you all for the quick replies.
I installed the latest Nvidia GTS250 driver (from the Nvidia site) and guess. No crash anymore when selecting the edit menu.
My graphical card is a Asus GTS250 DK/DI/1GB and I was using the latest drivers retrieved from the asus site. Those drivers are old.
I can now continue to evaluate Premiere Elements 8.0
Thanks all.
Richard -
AppStore version of Premiere Elements 11 crashes when I open it.
Bought Premiere Elements 11 Editor on the AppStore on April 29, 2013.
It crashed everytime I opened it while it was loading.
I deleted it and downloaded it from the Appstore a second time.
It still crashes everytime I open it.
It crashes while it's loading "ImporterQuickTime.bundle".
I don't know where or what exactly that is or where I can get another one.
I don't know how to interpret the crash report.
There doesn't seem to be a way to contact Adobe by email and send them a copy of the crash report.
I already have Elements 11 Editor installed since it came out and don't have any problems with it.
I'm on a MacBook Pro (late 2011) running the latest version of Mountain Lion.
It has a SSD - 120 GB with 80 GB available.
I'm the only one using my Mac - I'm the Administrator.
I've Googled this problem and there seems to be a lot of people with exactly the same problem.
I don't understand why Adobe hasn't found a solution for this problem?
Message was edited by: le LIBREI gather you use Windows.
I'm on a MacBook Pro.
When I or anyone buys an app on the AppStore there is no installation disc or file.
Apple installs the app directly in the Applications folder in Finder.
Normally I or anyone clicks on the newly installed app and it starts up.
I did not buy Premiere Elements 11 Editor on the Adobe site so I can not download it again from the site.
I did install it a second time from the AppStore.
Always the same problem — it crashes as it's loading.
Normally when I have a problem with an app crashing I contact the developer by email.
Most developers except for Adobe let us contact them by email.
They always ask for a copy of the crash report.
They read the report to find out why it's crashing and tell me how they or I can fix it.
Adobe doesn't want it's customers to be able to contact them.
It seems like they feel it's your or my problem.
I did have a live chat with someone from Adobe and even let them share my screen.
The person read the crash report but didn't tell me why the app crashed.
The person couldn't really control my screen as I live in Europe and have a french Azerty keyboard.
The person downloaded QuickTime Player 7 and I installed it but that didn't stop the app from crashing.
The Adobe person just stopped the screen sharing and never contacted me after.
The person has my email address but didn't feel it was necessary to really help me.
The person just disappeared.
I bought Elements 11 Editor on the Adobe site when it came out.
I couldn't get the online purchase to work.
I contacted Adobe with live chat and the Adobe staff couldn't get my purchase to work either.
Finally they had me buy Elements 11 through a bulk buying Adobe store.
It took me two days to buy the app.
I do like Elements 11 Editor a lot and use it every day.
I watched some videos about Premiere Elements 11 Editor and I think it'll be as good as Elements 11.
I bought Premiere 11 on the AppStore to avoid having the problems I had before buying on the Adobe site.
I was surprised and disappointed when it kept crashing.
I could just contact Apple and get a refund but I'd like to have the Premiere 11 app.
Adobe staff don't really seem to be interested in helping.
A staff member moved my thread to the Premiere forum but didn't even try to help me.
I Googled my problem.
Premiere Elements 11 Editor crashes while loading "ImporterQuickTime.bundle".
I'm not the only customer this happens too.
I would like someone from Adobe to read my crash report and tell me why it crashes.
I don't know how to read it as I'm just a junior Nerd.
I'm still learning.
So far the advice I've been offered doesn't really address my situation.
It would be great if another Mac user could offer some help
as they would understand about the AppStore and how it works.
Your post refered to a few things.
Tell me exactly what you think would fix my crashing problem.
Don't make me guess what I should do as I'm not an expert.
Please no links — tell me clearly what you think would fix the crashes.
Remembering that I'm on a Mac and I bought the app on the AppStore.
If you need more info just ask me.
I'm an english speaking Canadian (from near Toronto)
now living in the french speaking part of Belgium (which is in Europe).
My Mac is entirely in english as I don't know french well enough to use it on my Mac.
But I have a french Azerty keyboard.
I'm not into forums but as Adobe doesn't give a very good aftersales service,
I find myself here looking for an answer to my problem.
I just want Premiere Elements 11 Editor to work as it should do.
If you can help me I'd appreciate it alot.
Ant -
Premiere Elements 8 crashes when I try to use it.
This has been an issue for several months now, which I have been unable to find a resolution to. Things to keep in mind are that I am not very computer-savvy, so the fix could be quite simple and I am just missing it.
The problem:
Back in August, I asked my boyfriend to clean off some space on my computer because it was starting to act up sometimes. I know that he deleted some programs that I was not using, but as far as I know, none of them had to do with Premiere Elements 8. But as soon as that happened, I couldn't use it any more.
What happens:
I can open up a new file just fine. I think I can even open an already existing file (it has been a few months since I've tried that). It is when I try to import a video file into the program that it shuts down. My computer remains functioning; other tabs and programs will not be affected, my laptop does not shut down or glitch. It is just Adobe.
What I've tried:
I uninstalled the program twice and re-installed it. That didn't work either time.
I checked to make sure that I still have Quicktime installed. I do, and it is updated.
I made sure I have room on my computer. There isn't a lot, and it is not a fast computer, but then again, it never has been.
I've done all system updates, defragmented my computer, etc. All of the maintenance I can think of.
I searched my problem on this forum and google, but haven't had success finding a case similar enough to mine (possibly due to my inadequate search skills).
What I'm looking for now:
I suspect that there is a program that has been deleted that was important for Premiere Elements 8. However, I cannot figure out what program that might be.
Miscellaneous:
Adobe Reader has also been acting up on my computer. I've reinstalled it several times, but it persists in either working at a snail's pace (15 minutes to open a 500 KB document, which I think is not very big. Again, my computer know-how is lacking), or else not working at all and shutting itself down.
About my computer (I apologize in advance for omitted or extraneous information):
I have an HP laptop, 2 years old. (Model: HP G56 Notebook PC)
It runs on Windows 7, and has an Intel Celeron core.
It has a 64-bit operating system.
My hard drive has 216 GB of space total. 73 GB are free.
I have 3 GB of RAM.
Thank you in advance for any help. I'd really like to get this program working again.I would start with this FAQ Entry first, if you have not done so yet: http://forums.adobe.com/thread/792580?tstart=0
It starts with a checklist for getting PrE set up properly, then moves into tuning up one's system and OS (you have done a lot of that already), and then goes into troubleshooting tips. Note: those tips rather work up quickly in "degree of difficulty," and DO become quite technical, but things like the "Finding Clues" link will give some tools, that might prove useful, like the use of Windows' Event Viewer to track down issues.
One of the first things to look at would be your video driver. I would go to the video card's/chip's mfgr's. Web site, and check for a later driver. Do not trust Windows, or any utility to tell you if you have the latest driver. If there is not a newer video driver, or it will not install properly on your system, be sure to check with the HP Web site, as HP, Dell, Lenovo, and some other mfgrs. will re-package video drivers to suit their specific setup.
One troubleshooting technique, that might prove useful (however, those deleted programs bother me a bit here), would be to create a System Restore Point for now (see Windows Help for doing this with your particular OS version). Then, boot to Safe Mode, and choose an older System Restore Point, from when things did work. This might take some trial-and-error, to get back far enough. Test. At the worst, you will only have lost a few minutes, as you have your new System Restore Point for now, to fall back on.
Good luck,
Hunt -
Premiere Elements 12 crashes when I try to open the editor
Well Im back and I thought all was well!!
I have successfully made a video recently after having so many problems with Premiere Elements 12 so I have left it a couple of weeks as I have been ill and I thought today "Oh I think I will make another video" so I launched the welsome screen from my shortcut and all looks well. I can go into my organizer and everything is sat there, however when I go to launch the editor...............nothing. The blue bar stays round the video and no "please wait whilst we launch the video edotor" .
In fact I just tried it again and it launched Photoshop 12 editor as I just clicked in the middle of the editor tab but nothing if I click on the "Video Editor" Tab
I closed it down and tried to click on the Video Editor from the welcome screen clicking new project but it just crashes the whole programe?
ATR where are you?
Jillys back!!!Jilly
Hello. Hope you are felling better.
From what you wrote, Premiere Elements just remained closed while you were away from it. Right? Any chance anyone else might have
been using it and made some adjustments? If not, then let us continue...
1. Let us try opening the program from the Adobe Premiere Elements.exe file.
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 12
and then scroll down in the Adobe Premiere Elements 12 Folder until you get specifically to Adobe Premiere Elements.exe.
(You do not want the Adobe Premiere Elements 12.exe one).
After you get to the Adobe Premiere Elements.exe file, right click it, select and click on Run As Administrator. Then double
click the file and determine if that opens the program to the Premiere Elements Editor.
2. If I remember correctly didn't you have to uninstall the antivirus before the program would work? If so, maybe this time,
let us see if we can get away with just disabling "Real Time Protection" in the control area for your antivirus program.
Please try the above and, in the meanwhile, I will be preparing a check list for troubleshooting.
Thanks.
ATR -
Why does Premiere Elements 10 crash when I select transitions.
Any time I try to select the transition tool the program crashes. Everything else seems to work just fine. I'm working in windows 7.
MP!
Thanks for the reply. From your description, it would appear that all you have to do is click on the Transition Tab and the program freezes/crashes.
You do not even have to select a transition.
If your video card/graphics card driver version is up to date according to the web site of the manufacturer of the card, the card is not NVIDIA GeForce, and the problem is present in all projects, then
1. Delete the Adobe Premiere Elements Prefs file
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
10.0
and in the 10.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 10.0 Folder in which
the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled so that
you can see the complete path cited.
2. If "1" does not resolve the problem, then go for
Uninstall the usual Control Panel way
free ccleaner run through (regular and registry parts)
CCleaner - PC Optimization and Cleaning - Free Download
Reinstall with antivirus and firewall(s) disabled.
Any questions or need clarification on the above, please let us know.
Thank you.
ATR -
Premiere Elements 9 crashes when trying to create new project?
I dont seem to be able to get this application to work..... it was fine a few months ago, but when I went to create a new project it continually crashes out when you try and open an existing or new project file.
can anyone suggest a possible rememdy please?\dudleythedog
What computer operating system is your Premiere Elements 9 running on? And, are you running it from the 9.0.1 Update?
Does the problem exist with and without the antivirus and firewall(s) disabled?
Then the usual
1. Running program from an User Account with Administrative Privileges plus Run As Administrator applied to program's desktop icon?
2. Last version of QuickTime installed on same computer with Premiere Elements?
3. Video card/graphics card driver version up to date according to web site of manufacturer of the card? According to the Device Manager/Display
Adapters, how many video cards/graphics cards does your computer use - 1 or 2?
As a first pass at this, let us delete the Adobe Premiere Elements Prefs file, and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Assuming Windows 7, 8, or 8.1 64 bit computer....
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and, in the 9.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If necessary, delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
We will be watching for your results and then decide what next.
Thank you.
ATR -
Adobe Premiere Elements 11, Crashes When Rendering
When I try and render a video I get the below error and the program closes. The video I'm rendering is roughly 15 min long. Any help would be great!
I'm using windows 7, and I'm using the latest version of premiere elements 11, and this is on a desktop computer.azurite2
I think it is time to take a hard look at the recording settings that you are using for the Dxtory.
Apparently CurtisC is not have the same problems as you with Dxtory video. Please see
http://forums.adobe.com/message/6318308#6318308
We will deal with the atypical frame size later. Right now setting Dxtory for video compression compatible with Premiere Elements is the task at hand.
a. consider changing the video codec choice to Microsoft Video 1
b. consider converting your screen capture to H.264.mp4 with a free program such as HandBrake
Is the Dxtory software installed on the same computer as Premiere Elements 12? And/or does it come with a utilities program?
Let us pause here and review the above.
Thanks.
ATR -
Premiere Elements 8 crashes when I try to add transitions
Hi, I'm new here and my first language is German so I don't know if I do everything right...
I have a very annoying problem with Premiere Elements 8: Even after the 8:01 patch Pre crashes every time I add a transition (Pre crashes when I click on transitions). I can take a short look at the various transitions, then pre closes and the crash report window appears ...
Windows 7 Professional 64bit
Intel Core i7 920 @ 2.67 Ghz
6Gb of RAM
Radeon HD 4850 with latest drivers (10.3)
I have also tried reinstalling ... without success. Background rendering and automatic analysis are off.
Pillus 666PAL HDV 1080i 25
I'm able to import multiple video clips and I have not a red line. But now this windows appears when I click "transitions":
(Adobe Premiere Elements does not work any more....Close the program.)
When I open a video in GSpot it looks like this: -
Premiere Elements 11 crashes when importing from a DVD
Hi, I'm having trouble with my Adobe Premiere Elements 11.
I am trying to get footage off a set of DVDs I shot a while back (shot on a DVD cam, I forget what the model is cuz it wasnt mine) Anyway, Everything went fine for the 1st 3 DVDs, but when I got to the 4th, when I went to "get media" it does nothing for awhile, then if you try to click it freezes and the dialog box pops up saying the program is not responding and closes.
Also, after that happened, it does the same thing with the other DVDs when I go back to try them. I can play it via my DVD player software, but Adobe crashes when I try to get the media.
Also, after this error in adobe, my DVD drive locks and I can't eject via the manural button, and when i right click on the drive in My Computer hit eject, it says "error ejecting DVD-RW Drive"
I have to eaither log off/restart or go into the properties and disable the drive and reenable to be able to eject the DVD.
I really don't understand whats going on, and why its doing this. Nothing changed on my computer inbetween ripping the DVD media, as I was doing them all back to back. I would import from DVD, then export as WMV so I could send the footage to someone (the .VOB files wouldn't work for this and my file converters where not working right)
I have done an uninstall and reinstall (with a registry clean in between) and even a system restore to a previous point to resolve another issue I was having. (Could not make new folders)
But Adobe/DVD drive is still having this issue.
I'm running on an HP Pavilion dm4-1165dx Laptop with Win 7 64bit btw. I can get exact specs later if its nessesary. But it was working just fine until I got to the last DVD so IDK why it would just quit on me like this.John T.,
You are correct. I probably was not clear in my question.
If the miniDVD's were produced correctly, and all discs were finalized, first doing a Copy of those miniDVD discs to the HDD, would be my first step.
While one can Import directly from DVD's, there are a couple of possible issues:
The process will be much slower, than Importing from Copies on the HDD, especially an internal HDD.
One will not have to have the particular miniDVD's inserted into the multi-drive (not possible with most computers and only one multi-drive.
Good luck to the OP,
Hunt -
Premiere element 12 crashes when I move clips between video 1 and 2
here are the problem details, has anyone else experienced this problem and is there a solution. I've logged off and rebooted many times today, to no avail. I've removed the clips where it crashed and this has made no difference either.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 52251824
Fault Module Name: VideoFrame.dll
Fault Module Version: 6.0.0.0
Fault Module Timestamp: 52250bed
Exception Code: c0000005
Exception Offset: 0000000000034d4e
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: c345
Additional Information 2: c34502d913f9405b032cbdce49bceb98
Additional Information 3: 357d
Additional Information 4: 357dac850a21271f9dea47546ae70357What operating system are you using? What processor does your computer have, how much RAM do you have and how much free, clean space is on your hard drive? When did you last run Disk Cleanup and Disk Defragmenter?
Have you ensured that you have the latest version of Quicktime from Apple.com?
What model of camcorder is your video coming from and what format and resolution is it?
When you add the video to your timeline in Expert view, is there a yellow orange line along the top of the timeline, above your clips? This would indicate a mismatch between the program's project settings and your video specs? -
How to fix Premiere Elements 12 crashing when adding media from flip or camera.
I am using Premiere Elements 12 on an HP Pavilion g6. My OS is Windows 7 Home Premium. I am connecting a Verizon LG Lucid, trying to load video from my phone to my computer via Premiere. After selecting "Add Media" and "Videos from Flip or Cameras", Premiere freezes, then crashes.
The strange thing is, I have been able to load videos from this phone before without a problem.Sellers13
At this point, are you OK with editing your cell phone video in Premiere Elements 12?
From what I have read of your cell phone, you should be using the project preset of
NTSC
DSLR
1080p
DSLR 1080p30
Are you?
Are you setting the project preset manually before you import the video or letting the program take over the project preset setting task as it does by default?
You can check the project preset that was set by going to Edit Menu/Project Settings/General and seeing what the readings are for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio.
Assuming all that is OK, is your video and audio in sync when you play back your video from the Expert workspace Timeline?
If so, great.
ATR
Maybe you are looking for
-
Hi, The scenario is there is an sales invoice of 5000 and i want to settle that ,but customer has paid me 10000 and want to adjust 5000 against the invoice and another 5000 as advance .how it can be done thanks & regards, Santosh kumar
-
How do I remove date/time stamp?
Upon uploading the pictures into the Lightroom 'library' none of them appeared to have the date stamp that they did in camera. After a few minutes, the date stamp for each started to appear. Seeing that they first loaded without the date stamp leads
-
IDoc to cXML using built-in SAP XSLT Processor
Hi ABAP experts, i have a requirement to send an IDoc to an external system, the external system expecting it to be in cXML standard - without using XI/PI has someone of you done this before? I was looking at the option to utilize the built-in SAP XS
-
Error with PS text after Unicode conversion
Hi, we are having problem after doing unicode conversion with special character not displayed correctly in a Web interface. In SAP (transaction CN04) everything is OK, but if the PS text is displayed through a Web interface (BSP for instance) some ch
-
How to send iPod back to get refurbished
My i recently dropped my iPod in a bucket full of water and immediately took it out and set it aside to let it dry. After a week it would not turn on and my warranty has expired. Is there a way to send it back to Apple to let them fix it for a small