Any suggestions on how to keep a call going successfully? During the course of my conversations, my phone calls end..My cheek touches the screen or my chin dials another number. I am very frustrated. I hold the phone in all directions, but still?
Any suggesstions on ow to successfully complete a call. During the course of a conversation, my face hits the screen and either disconnects the call, switches to Face Time, or dials another number from my Contacts. I hold the phone in all sorts of directions, but still this problem. It is so annoying to the caller and to me! Any suggestion?
The iphone is designed to lock the screen when it is next to your face.
If it is not locking when it is against your ear, then try basic troubleshooting: Restart,reset, restore
Unless you have a case on it. If you have a case, then remove the case and see if that solves it. Otherwise, try basic troubleshooting.
If all fails then make an appointment at the local genius bar or call Apple support to arrange from a replacement.
Similar Messages
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Hello Macbook Pro Musicians--I cannot read sheet music from my 13" macbook or from an IPad. The print is too small for these aging eyes! So I need to get a large monitor to attach to the Macbook. I want the monitor to be connected wirelessly or using a blue tooth. This will eliminate alot of potential mishaps
when playing out. Also I am having a time figuring out how I am going to safely keep the monitor on somekind of music stand without falling!!! Can anyone help me with this?Hi Julius,
As you can see in my profile section, my MBP is older by 5 years, 2GB RAM and with regards to question 1 (Q1), has no problems with having all those programs open at the same time with the possible exception of Photoshop since I use Gimp instead. With twice the RAM and much overall much better specs, Photoshop shouldn't be an issue. But you listed some other activities that might need that additional RAM. But the advise most give is to not get it from Apple but from a third party.
Q5 - I always get Apple Care. Only had to use it once but it paid for itself that one time.
Sorry, can't help you much with the questions you really want answered since I won't have a new MBP until (hopefully) next week but for Q4, I believe it depends on the peripheral. My current monitors are too old to allow them to be hooked up in a chain. Supposedly, if the monitors do have the ports, you could via the MBP Thunderbolt port. The speeds are also dependent upon the peripheral. If the external hard drive is using a USB 2 port, you are limited by that speed (480 Mb/s). If it has a Thunderbolt port, then from what I understand, we, my friend, are in for some great times because I believe your RAM will have the ability to access data as fast as it can take it at 10Gb/s (and if will need those kinds of speeds, the 8GB of RAM may be the way to go). The Thunderbolt demos on YouTube where they are accessing four video files from a Raid drive, then sending them back out via Final Cut Pro to a monitor are amazing. I'll probably never push this machine to anywhere near it's limits but I can't wait to see what others do.
Peace,
Jeremiah -
I have a bad idea I might of blown up my iPod touch 5th generation battery by a mistake, please any suggestions on how i could try and turn it on? It is completely blank and it had full charge before it shut off. In need of desperate help :-(
Would be very grateful if someone could get back to me
Thank you very much- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I downloaded apple mainstage and am pleased with it. However when i use it on my keyboard the the sustain pedal holds down the E note. Any suggestions on how to fix this?
If you have this problem (facetime dropping calls). Just go to settings, then general, and scroll it down to reset. Once on the reset, tap on reset all settings, it will ask your code. After you do this close out your iphone by pressing the main button on top of your iphone. I tried everything and this procedure works with me. Let me know if it works with you all.
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Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I downloaded a song from i-tunes. It plays on my computer, but won't play on my i-phone. Any suggestions on how to fix this? Or how can I re-download the song without getting charged a second time. I could not find an option to "report a problem".
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I am trying to sync my IPhone up to my computer. It shows it is working, but the movies and t.v. series I purchased from my phone are not showing up in my library on my computer. I have updated both my phone and computer. I am using windows. Any suggestions on how I can get this to work?
Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H. -
I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?
Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy -
While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Why doesn't my phone charge? I changed the battery, now it won't charge... Any suggestions on how to fix it?
iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.
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I did the 5.1.1 update over wifi, had update issues, then updated on Itunes no problem, now my phone continues to freeze and restart, any suggestions on how to correct this - thank you
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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I am having trouble when people ring me I have to use the speaker for people to hear and understand what I'm saying.any suggestions on how to amend this problem as it is now starting to get annoying.
if your have tried powering it off then i would back up your information import picture and then restore your phone to new in itunes. if that doesnt work then it is hardware. at that point if your with in your limited hardware warranty it is free if your not its a out of warranty repair for 149$
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Lost the ability to connect to both WiFi and Bluetooth on my iPhone 4S. Any suggestions on how to fix the problem?
Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it. -
I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?
Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.
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I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!
iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.
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