Any suggestions or advice on load balancer?

Content of the call is:
09-06-2011 09:17 [GMT +1:00] IS Service desk Analyst,:
On Thursday 9th June there were 2 outages of OS On Demand of 10 mins each.
Error first reported: 01:09:59 Thu 9 Jun 2011 Error resolved: 01:19:48 Thu 9 Jun 2011 Error period:10 mins
Error first reported: 03:29:58 Thu 9 Jun 2011 Error resolved: 03:39:48 Thu 9 Jun 2011 Error period:10 mins
Please investigate and advise what was the cause of these?
for above issue i spoke to client and got the details as shown below
spoken to the client about it
For reference: Rich (client) is referring to Site Confidence which is a monitoring system that checks to see if the OnDemand service is available. If it is not available the system flags this to the client. In this instance the monitor is pointing to the new service we’ve recently installed – but this service is not being “kept awake” by the Load Balancer tool so is sometimes slow to respond. This is only the case at nights or when the system is not being used. We are tomorrow morning changing the Load Balancer to point to the new service so this problem will disappear after that.
any suggestions and responses ............................on that which will be guidelines to client
please let me know
thanks in advance

856483 wrote:
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    As mentioned setting max as unlimited might work for you, assuming there are a lot of unused resources on the box.
    3)  If a new connection comes in with a sticky value, that matches the sticky entry of a real server, which is already in MAXCONNS state, then both the ACE module/appliance should reject the connection and that sticky entry would be removed.
    The client would at that point reestablish a new connection and ACE would associate a new sticky entry with the flow for a new RSERVER after the loadbalancing decision.
    I hope this makes things clearer! Uff...
    Regards,
    Telmo

  • RV320, load balancing problem

    Hi,
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    Regards
    Mukesh Negi
    http://weblogicserveradministration.blogspot.com

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