Any USB Device Installs Cannot Find Drivers - x40 SP3

I am running Windows XP SP3 on an X40 2371-HU3. I am unable to install new USB devices such as an RF mouse + keyboard and a multifunction printer. Importantly, I *am* able to connect new removable storage devices with no trouble.
The error occurs when I reach the stage of the install process where Windows prompts me to direct it to the driver. I manually direct the driver installation wizard to whatever location the driver files are located in... the wizard looks in the location, and promptly reports that there is no appropriate driver to be found.
This happens with the following USB devices:
Brother MFC-8660DN
Logitech Cordless Desktop EX 110
Belkin portable USB hub
HP OfficeJet 4255
This problem has been going on for months without me fully realizing it, so I cannot point at the installation or uninstallation of any particular piece of hardware of software that created this problem.
This one has me stumped, folks. Thanks in advance for your help.

OK I have an idea what might be going on here. Let's try this:
1. Unplug the Brother MFC-8660DN USB cable.
2. Download and install the Windows XP driver package for the MFC-8660DN from the Brother web site.
3. Plug the USB cable back in.
Windows XP includes drivers for nearly all USB storage devices, so they usually work without any additional drivers.
Windows XP cannot find drivers for the printers you list because it has none. Before plugging into USB, you have to install them from the manufacturer's web site downloads or from the CDs which came with them.
I confess I am a bit puzzled as to why XP doesn't find drivers for the USB hub - is it a fancy model? I would also have expected Windows XP to have some basic drivers for the mouse and keyboard, but usually there are manufacturer drivers which give access to more advanced features.
Hope this helps get you a step in the right direction!
I don't work for Lenovo. I'm a crazy volunteer!

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Last edited by jeisom (2011-11-23 15:00:00)

Any USB Device Installs Cannot Find Drivers - x40 SP3

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