Any way to reset my Security Questions without having to contact Apple via phone?
I forgot my security questions and could not make any purchases since app store asked me those question everytime I tried to buy something. I realise that Apple provides a excellent customer servise allowing users to leave their phone numbers online and having someone to call back. However, I am now out of United States, and the form does not accecpt international phone numbers. I am wondering if there is other way I can contact Apple and sort this out.
Joseph
Click here and fill out the form.
(94727)
Similar Messages
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Is there anyway I can reset my security questions without having to call Apple support?
Is there anyway I can reset my security questions without having to call Apple support?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Way to reset Itunes security questions without calling Apple?
Okay so here's the deal. I have forgotten my Itunes account security questions and I can't remember them at all as I created this account years ago and I cannot reset them unless I answer them. I do not have a rescue email address to have them reset and I'm not comfortable at all calling them up to have the reset the questions. (I have severe anxiety) I have tried emailing and text-chatting with Apple multiple times and nobody has been able to help me. Is there any way for the love of god to reset my security questions without having to call them?? Please.
No. They will only reset the questions after verifying your identity over the phone. Once you are verified, and reset the questions, you can establish a rescue email address in case you forget the answers again.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
Is there any way to reset your security questions?
The only responses that i am recieving are to get an email to your rescue email, however i dont have one and i cant do anything with my account
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
HT5312 How do i reset my security questions without having to call some one?
im trying to buy an album on iTunes store for the first time and it's saying i need to put in my security questions and answers, but i cannot remember them. is there any way i can reset these answers without having to go on the phone to support??
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
How can I change my security questions without having to call apple?
I have a stutter and I can't talk on the phone. It says I have to call Apple Support to sort out the problem with my security questions. Is there any other way I can sort it out without having to call?
Click here, fill out the form, and see what Apple says.
(108459) -
Is there any way to reset your security questions if you forgot the answers?
i am having problems with itunes. i just put a 15$ card on my account and now it will not let me buy anything because i dont remember the securtiy questions. i am verry unhappy about this due to the fact that i can not contact customer service any other way then email that takes about 2 days to get a response. any suggestions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Is their any way too reset your Secuity Questions without contacting apple through Calling?
Please help, I've forgotten my Security Question Answers and this has become a problem...
Probably not; you need to have Apple verify your identity to address this. If desired, click here and fill out the form.
(114495) -
Is there any way to reset security questions without a vocal contact with Apple?
Yesterday I've tried to buy a song from iTunes, and it's surprised me that I've been ask to answer some security questions I have made long time ago and unfortunately I can't recall the answers of these security questions, I've tried to reset the security question by this site applied.apple.com and the reset link is not appearing under the answer box!!
Is there any way to reset security questions without making a vocal contact with Apple ?
Best Regards,Click here and ask. If they say that there isn’t, and they probably will, accept that.
(122113) -
HT5312 How to reset my security question without rescue email address ?
How to reset my security question without rescue email address
You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
How i can reset my security questions without rescure email
Hi
How i can reset my security questions without rescue email because i didn't have it i to solve this problem but i failed and my account is blocked i can buy anything from store please someone help me to solve this with all step by step and all links I'm so confusing
ThanksIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
iis there any way I can avoid security questions? These were set years ago. Answers were probably ambiguous. Now I'm using a new device and being asked security questions the answers to which I can't remember.
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
HT5312 how do i reset my security questions without Calling Apple support?
how do i reset my security questions without Calling Apple support?
You need to ask Apple to reset your security questions; ways of contacting them include filling out and submitting this form.
(96738) -
What's the quickest way to reset my security questions because I don't remember my answers
What's the quickest way to reset my security questions because I don't remember my answers
http://lmgtfy.com/?q=How+to+reset+apple+security+questions
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how i can reset my security question without a rescue email? i have 10 dollars on it.
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.
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