AnyConnect Client shows 'Connected' even when it is not

Hello,
We have one Windows 8 user, with AnyConnect Client version 3.1.05152 (but we've seen this with a previous version).  He generally does not disconnect  his client, so it will time out at some point during the night, according to our logs.    However, several hours later, the client still indicates that it is connected.  Has anyone else seen this, and found a solution for it?
Thanks
MJ

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