AnyConnect hangs when checking for required updates
Several of our customers require us to use Cisco AnyConnect to connect to their computers. I cannot connect to any of them because AnyConnect hangs when checking for required updates. If I start AnyConnect myself, it will eventually (after five minutes) tell me that it cannot connect to a server. If it is started from a web page, AnyConnect hangs forever.
In the past, this error has been random. If I try later, or the next day, it may work. Or it may not.
No customer has been able to give us any support on this issue.
Could you please give me some ideas on how to overcome this problem?
Thank you very much.
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Similar Messages
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i wan't update using itunes, i want to make update using my phone, but when check for an update using software update in setting message appear " can't check for update....."?
Reboot the device and see if the error happens again. Updating through iTunes is usually optimal, but the file size differs via Software Update on the device and iTunes (50MB vs ~800MB)
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Error encountered when checking for software update!
How come there is an error encountered when I was trying to check for the software update for the iPad? Presently, my iPad is on iOS 6. So I would like to ask if anyone of you here experiencing the same thing or it is just me? And are there any specific reasons for this phenomenon? Thanks for helping me in overcoming this matter. Your efforts will be appreciated.
Now I completely understand what you are trying to do.
There is no update for any of the iPad versions except for the iPad Mini. There was an update released yesterday for the iPad Mini and the iPhone 5 only. If you are running iOS 6.0.1 - you ARE up to date regarding the software.
But - you should still not be getting an error message when you look for the update. You should see this message on the iPad.
If your phone is the iPhone 5 - you should be seeing the update that is available. -
Firefox updates hang on download when checking for viruses
When downloading the new version of Firefox it hangs up when checking for viruses. Once I am able to escape, it has always loaded the new version. This happens every time when updating Firefox. Everything else downloads fine. Using Norton. Running Windows vista home premium 64 bit.
I think you are correct. I also had trouble downloading a Windows update. They advised me to disable Norton Sec. long enough to finish the download and it worked fine then. Thank you, lige
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I just today updated to Firefox 3.6.20 from Firefox 3.6.18. I tried checking for new updates again using the Check for Updates option under Help and it said that "There are no updates available. Firefox will check periodically for updates." I am looking for Firefox 6 update, but it does not find it. This happened before when I tried to search for Firefox 5 when I had Firefox 3.6.18 and before Firefox 6 came out. Why does it not detect the latest version of Firefox when there is clearly a newer version out there?
Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long. -
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?
Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg -
NSURLErrorDomain error -1012 keeps coming up when I go to the app store to check for any updates.
When I go to the App store to check for any updates it will not proceed and gives me the following error message NSURLErrorDomain error 1012.
Can anybody help please.
Thanks,
BernardI am receiving the same error when I try to refresh the updates page but was able to download the Digital Camera Raw update without issue (this update was displayed on the page).
Have not tried the 10.9.3 update...
Curt -
Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?
Thanks Linc I will sit tight for a while to see what happens before chasing up customer service. Cheers.
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When i connect my ipad2 to iTune, it show "iTunes could not check for an update to the carrier settings for your iPad. An unknown error occured (1651)". What should i do to solve this problem? My iTune version is 10.1.4.10 and my ipad is 4.3.5.
If you have iOS 7.1 then you must be a developer, so you should be posting in the developer forums : https://devforums.apple.com/index.jspa
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Unable to update older ipad (model MB292LL) to ios 6 - when checking for update msg says ios 5.1.1 and is already up to date.
That is correct.
You have an original iPad.
iOS 5.1.1 is the end of the line - that is the latest iOS that model can use. -
Getting an error message of unable to
check for software update when trying to update to
ios 8.0.2. Can someone help ??Howdy there otss1979,
It sounds like you are unable to download the iOS 8.0.2 update either, over the air, or using iTunes. If you are updating the software on your phone in Settings > General > software update I would recommend starting with this article:
Resolve issues with an over-the-air iOS update
If you are using iTunes, I would use this article instead:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error number, the following article will help you get that resolved:
Resolve iOS update and restore errors
If this does not resolve the issue, could you please write the error message you are getting word for word for me?
Thank you for using Apple Support Communities.
All the best,
Sterling -
Does anyone know how to resolve this problem? I get "The operation couldn’t be completed. (NSURLErrorDomain error -1100.)" when trying to check for softward updates on my iMac. I have the latest version of Mountain Lion installed.
Apparently a server overload > NSURLErrorDomain error -1100
Try again later. -
I have ipad 3 iOS 7.1 last update when connect to my macbook osx 10.8.5 get the following error "iTunes could not check for an update to the carrier settings for your iPad A unkown error occurred 1651"
any help pleaseIf you have iOS 7.1 then you must be a developer, so you should be posting in the developer forums : https://devforums.apple.com/index.jspa
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Error 80072EE6 when checking for updates
Hi, I have a Windows Server 2008 R2 box that shows an error when Checking for updates.
When I go to Windows update and push "Check for updates" I get a message saying:
Error(s) found: Code 80072EE6
I checked that download.windowsuodate.com is reachable
Any ideas?I tried installing MSXML 4.0 SP1 on the machine. But it didn't solve the issue.
Below you can find the log from today after I checked for update? I did a check for updates at 13:39. Below that I added a few other log lines before that as well.
2010-04-20 13:39:54:374 932 1304 AU Triggering AU detection through DetectNow API
2010-04-20 13:39:54:374 932 1304 AU Triggering Online detection (interactive)
2010-04-20 13:39:54:374 932 9ec AU #############
2010-04-20 13:39:54:374 932 9ec AU ## START ## AU: Search for updates
2010-04-20 13:39:54:374 932 9ec AU #########
2010-04-20 13:39:54:374 932 9ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {859EE30D-0304-4464-AE74-DE01E5B0F36C}]
2010-04-20 13:39:54:374 932 1320 Agent *************
2010-04-20 13:39:54:374 932 1320 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 13:39:54:374 932 1320 Agent *********
2010-04-20 13:39:54:374 932 1320 Agent * Online = Yes; Ignore download priority = No
2010-04-20 13:39:54:374 932 1320 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-04-20 13:39:54:374 932 1320 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-04-20 13:39:54:374 932 1320 Agent * Search Scope = {Machine}
2010-04-20 13:39:54:374 932 1320 Setup Checking for agent SelfUpdate
2010-04-20 13:39:54:374 932 1320 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385
2010-04-20 13:39:54:374 932 1320 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-04-20 13:39:54:389 932 1320 Misc Microsoft signed: Yes
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Misc WARNING: DownloadFileInternal failed for AGR-SRV-WSUS/selfupdate/wuident.cab: error 0x80072ee6
2010-04-20 13:39:54:389 932 1320 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Setup FATAL: SelfUpdate check failed, err = 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Agent * WARNING: Skipping scan, self-update check returned 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Agent * WARNING: Exit code = 0x80072EE6
2010-04-20 13:39:54:389 932 1320 Agent *********
2010-04-20 13:39:54:389 932 1320 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 13:39:54:389 932 1320 Agent *************
2010-04-20 13:39:54:389 932 1320 Agent WARNING: WU client failed Searching for update with error 0x80072ee6
2010-04-20 13:39:54:389 932 860 AU >>## RESUMED ## AU: Search for updates [CallId = {859EE30D-0304-4464-AE74-DE01E5B0F36C}]
2010-04-20 13:39:54:389 932 860 AU # WARNING: Search callback failed, result = 0x80072EE6
2010-04-20 13:39:54:389 932 860 AU # WARNING: Failed to find updates with error code 80072EE6
2010-04-20 13:39:54:389 932 860 AU #########
2010-04-20 13:39:54:389 932 860 AU ## END ## AU: Search for updates [CallId = {859EE30D-0304-4464-AE74-DE01E5B0F36C}]
2010-04-20 13:39:54:389 932 860 AU #############
2010-04-20 13:39:54:389 932 860 AU Successfully wrote event for AU health state:0
2010-04-20 13:39:54:389 932 860 AU AU setting next detection timeout to 2010-04-20 16:39:54
2010-04-20 13:39:54:389 932 860 AU Successfully wrote event for AU health state:0
2010-04-20 13:39:54:389 932 860 AU Successfully wrote event for AU health state:0
2010-04-20 13:39:59:397 932 1320 Report REPORT EVENT: {741C8C46-3179-401C-A2F1-1697349B6F0E} 2010-04-20 13:39:54:389+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072ee6 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072ee6.
2010-04-20 13:39:59:397 932 1320 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-04-20 13:39:59:397 932 1320 Report WER Report sent: 7.3.7600.16385 0x80072ee6 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2010-04-20 13:39:59:397 932 1320 Report CWERReporter finishing event handling. (00000000)
Part of the log before that:
2010-04-20 12:41:32:654 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 12:41:32:654 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 12:41:32:654 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 12:47:35:027 932 9ec AU #############
2010-04-20 12:47:35:027 932 9ec AU ## START ## AU: Search for updates
2010-04-20 12:47:35:027 932 9ec AU #########
2010-04-20 12:47:35:027 932 9ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {EC4FD2F6-5BB1-440D-84A9-FB1574352B9F}]
2010-04-20 12:47:35:027 932 590 Agent *************
2010-04-20 12:47:35:027 932 590 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 12:47:35:027 932 590 Agent *********
2010-04-20 12:47:35:027 932 590 Agent * Online = Yes; Ignore download priority = No
2010-04-20 12:47:35:027 932 590 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2010-04-20 12:47:35:027 932 590 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-04-20 12:47:35:027 932 590 Agent * Search Scope = {Machine}
2010-04-20 12:47:35:027 932 590 Setup Checking for agent SelfUpdate
2010-04-20 12:47:35:043 932 590 Setup Client version: Core: 7.3.7600.16385 Aux: 7.3.7600.16385
2010-04-20 12:47:35:043 932 590 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2010-04-20 12:47:35:059 932 590 Misc Microsoft signed: Yes
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: WinHttpCrackUrl failed. error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: WinHttp: Initialize failed with 0x80072ee6
2010-04-20 12:47:35:059 932 590 Misc WARNING: DownloadFileInternal failed for AGR-SRV-WSUS/selfupdate/wuident.cab: error 0x80072ee6
2010-04-20 12:47:35:059 932 590 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80072EE6
2010-04-20 12:47:35:059 932 590 Setup FATAL: SelfUpdate check failed, err = 0x80072EE6
2010-04-20 12:47:35:059 932 590 Agent * WARNING: Skipping scan, self-update check returned 0x80072EE6
2010-04-20 12:47:35:074 932 590 Agent * WARNING: Exit code = 0x80072EE6
2010-04-20 12:47:35:074 932 590 Agent *********
2010-04-20 12:47:35:074 932 590 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2010-04-20 12:47:35:074 932 590 Agent *************
2010-04-20 12:47:35:074 932 590 Agent WARNING: WU client failed Searching for update with error 0x80072ee6
2010-04-20 12:47:35:074 932 13e8 AU >>## RESUMED ## AU: Search for updates [CallId = {EC4FD2F6-5BB1-440D-84A9-FB1574352B9F}]
2010-04-20 12:47:35:074 932 13e8 AU # WARNING: Search callback failed, result = 0x80072EE6
2010-04-20 12:47:35:074 932 13e8 AU # WARNING: Failed to find updates with error code 80072EE6
2010-04-20 12:47:35:074 932 13e8 AU #########
2010-04-20 12:47:35:074 932 13e8 AU ## END ## AU: Search for updates [CallId = {EC4FD2F6-5BB1-440D-84A9-FB1574352B9F}]
2010-04-20 12:47:35:074 932 13e8 AU #############
2010-04-20 12:47:35:074 932 13e8 AU Successfully wrote event for AU health state:0
2010-04-20 12:47:35:074 932 13e8 AU AU setting next detection timeout to 2010-04-20 15:47:35
2010-04-20 12:47:35:074 932 13e8 AU Successfully wrote event for AU health state:0
2010-04-20 12:47:35:074 932 13e8 AU Successfully wrote event for AU health state:0
2010-04-20 12:47:40:066 932 590 Report REPORT EVENT: {B7F9094C-3FE2-4629-9B1A-1E4DB1DB51F3} 2010-04-20 12:47:35:059+0200 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072ee6 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072ee6.
2010-04-20 12:47:40:129 932 590 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2010-04-20 12:47:40:129 932 590 Report WER Report sent: 7.3.7600.16385 0x80072ee6 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2010-04-20 12:47:40:129 932 590 Report CWERReporter finishing event handling. (00000000)
2010-04-20 12:56:45:669 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 12:56:45:669 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 12:56:45:669 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 13:08:56:682 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 13:08:56:682 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 13:08:56:682 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 13:08:56:682 932 590 Report WARNING: Discarding a batch of 1 events because they have expired.
2010-04-20 13:08:56:698 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 13:08:56:698 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 13:08:56:698 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
2010-04-20 13:23:17:734 932 590 PT WARNING: PTError: 0x80072ee6
2010-04-20 13:23:17:734 932 590 PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee6
2010-04-20 13:23:17:734 932 590 Report WARNING: Reporter failed to upload events with hr = 80072ee6.
Is this what you meant? -
Script Error message when checking for updates....
Post Author: rcoleman
CA Forum: General Feedback
Getting a Script Error message when checking for updates or logging in to Crystal Reports. CR Developer v XI 11.0.0.1994.
Script Error
Line 481
Position 41
If g3()=True then main=True: Exit Fun
FYI to the Site Administratorparkerpress wrote:
Any idea how to solve this if I haven't activated the 3GS service? I've been doing fine on wireless only.
Steve
Same problem here. After upgrading to iOS 4.2.1 a couple of weeks ago I'm getting the same error as the OP in the first post. I've never activated the 3G service.
I tried turning the cellular service on and checking for updates, pulled and replaced the SIM card, rebooted, nothing helps. I'm still getting the error when I click on the "Check for Update" button in iTunes (v10.1) when my iPad 64GB 3G is connected to my iMac. Any help would be appreciated. TIA.
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