Anyone able to logon to itunes store?

my iphone has been in purgatory (halfway 2.1 install-crash) unable to finish, unable to logon to itunes by any means, unable to create new account, etc. not much i can find to resolve! i need my phone for business and currently in job search mode!
i tried moving itunes music, reset prefs, permissions, unistall, reinstall etc!
dear mr. steve jobs, it was love@first byte,(©timcleary)
but now the "fruit of the gods"( ©timcleary)
has made me ill. been long time mac head.... will never change, but please help

Are you using iTunes 7 or iTunes 8? If you're at 7, upgrade iTunes first and then try redownloading 2.1 to your computer. Once the download completes, try syncing your phone and then update.

Similar Messages

  • I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have a 4S and upgraded to iOS 6 last week without any issues.
    Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

  • HT201210 Is anyone having trouble accessing the iTunes store?

    Is anyone having trouble accessing the iTunes store?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store

    Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store error 306. I am using windows 7.

    (Apologies for butting in, wha.)
    now older version is not able to connect to itunes store error 306. I am using windows 7.
    If you still get the 306 after updating to 10.6.1.7, perhaps try the following user tip:
    iTunes for Windows 9.0.x: Error 306

  • I am not able to connect my itunes store

    i am not able to view my itunes store account or download updates since last month please suggest me.....
    thanks

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!

    hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I have never been able to open my itunes store.  I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes.  Can someone please help!

    I have never been able to open my itunes store.  I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes.  Can someone please help!
    I have tried
    -  setting time and date
    -  uninstalling
    -  upgrading itunes
    -  changing credit card
    Any other suggestions?

    Update your safari.  Install this:  http://support.apple.com/kb/dl1569
    The itunes store relies on certain components of safari, regardless of if you use it or not.

  • Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

    Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

    Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.

  • I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

    I  have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

    I had the same tried loads of fixes
    saw this on the community from whatheck
    In windows 7 click on your start menu, go to the accessories, right click on the command icon and choose "run as administrator"
    Once it opens type the following command...
    netsh winsock reset
    Hit enter and it should say something like winsock reset successful now reboot your computer
    IT WORKED....... cleared all the "action2 on the CPU and loads IStore perfectly

  • TS1398 Not able to download from iTunes store

    Not able to download from iTunes Store after making purchases.

    elaborate more, what happens when you try to download?  Any error messages?

  • I can't able to access the itunes stores to download and update new apps

    iam using iphone4 for more than a six months. but for the last 10days i can't able to access the itunes store to download a app or to update it. what should i do. my itunes is opening properly. i can download videos pictures and songs from my system. the problem is only with itunes stores. i also updated the account information. which also doesnt got solved the problem. what should i do??

    http://support.apple.com/kb/TS1559

  • HT1911 What is error 1202? I cannot connect to itunes store. i have downloaded the latest version of itunes and still not able to connect to itunes store.

    What is error 1202? I cannot connect to itunes store. i have downloaded the latest version of itunes and still not able to connect to itunes store.

    For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
    1. Go the app store
    2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
    3. Find a free app and try to download it
    4.  you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
    5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
    6. Full in all you name and address etc... And click next.
    7. Verify your email and Enjoy downloading FREE apps
    8. Say thank you as I do appreciate your love :)

  • HT1491 ***!!!  I have not been able to access the itunes store for many months now.  I backed up all my purchases and reinstalled itunes and I still cannot access anything at all.  Anyone else have this problem?  I'm on an Alienware comp with Windows upda

    I have not been able to get onto itunes to check my account or purchase anything for about a year now.  Got an Alienware system with latest Windows.  When I pull up itunes I can access my old music but cannot access my account to purchase anything new.  Just reinstalled itunes and it still does not work.  I am ready to just quit.  Anyone else having this issue?  Solutions?
    Thanks!

    If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?

  • No longer able to connect to Itunes store. Diagnostic included.

    I used to be able to connect to the Itunes store but cant now. I have checked and itunes IS allowed through my firewall. Maybe you know something that I dont? When I run diagnostics it says "secure link to itunes store failed" and this is the diagnostics;
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 10.5.2.11
    QuickTime 7.6.8
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0016AB1C03A4D988
    Current user is not an administrator.
    The current local date and time is 2012-01-10 14:00:17.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.5.2.11 (x64) is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {C3DC8ABD-BD12-4DE0-AD67-1EDCAF51667A}
    Description:    Atheros AR9285 802.11b/g/n WiFi Adapter
    IP Address:    10.19.251.120
    Subnet Mask:    255.255.0.0
    Default Gateway:    10.19.0.1
    DHCP Enabled:    Yes
    DHCP Server:    10.100.0.25
    Lease Obtained:    Tue Jan 10 12:54:00 2012
    Lease Expires:    Wed Jan 11 12:54:00 2012
    DNS Servers:    195.226.228.72
            195.226.228.74
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    SSL 3.0 Support:    Enabled
    TLS 1.0 Support:    Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-01-10 13:54:19.

    When disabling the firewall, same problem. with this diagnostic;
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 10.5.2.11
    QuickTime 7.6.8
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 003EA7DC033727B0
    Current user is not an administrator.
    The current local date and time is 2012-01-10 14:08:55.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.5.2.11 (x64) is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {C3DC8ABD-BD12-4DE0-AD67-1EDCAF51667A}
    Description:    Atheros AR9285 802.11b/g/n WiFi Adapter
    IP Address:    10.19.251.120
    Subnet Mask:    255.255.0.0
    Default Gateway:    10.19.0.1
    DHCP Enabled:    Yes
    DHCP Server:    10.100.0.25
    Lease Obtained:    Tue Jan 10 12:54:00 2012
    Lease Expires:    Wed Jan 11 12:54:00 2012
    DNS Servers:    195.226.228.72
            195.226.228.74
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    SSL 3.0 Support:    Enabled
    TLS 1.0 Support:    Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-01-10 14:04:10.

  • HT203175 I am no longer able to access the iTunes store on my PC.  When I try to connect, it just goes to a blank screen.

    Has anyone else had this problem?  Thanks.

    If you're seeing a blank iTunes Store, see this support article:
    http://support.apple.com/kb/TS4123
    If that doesn't help, try resetting Winsock. This has solved the problem for some people, at least.
    1) Click on your start menu.
    2) Go to accessories
    3) Run the Command Prompt application. For those with Vista or Windows 7, right click on Comman Prompt and choose "run as administrator". 
    4) Once it opens, type in the following command... 
    netsh winsock reset
    5) hit Enter and it should say something like Winsock reset successful.
    6) Reboot your computer and try the iTunes Store again.
    Regards.

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