Anyone been able to solve this problem????

Anyone that has had that problem when updating their ipod....had they been able to fix it??
its been a week since i been trying to update my ipod but everytime it says there's an error.
I have no idea what to do....and Apple is doing nothing!

and Apple is doing nothing!
What can Apple do for you? Have your read through all the suggestions in this forum (like making sure your anti-virus and firewall are off before trying the installation)?

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