Anyone else get a presale reservation that did not work?

I was on apple.com & AT&T at 11:55 pm and refreshed for around 15 minutes..both sites were still down.
Googled iPhone 5 to see what others were saying and all said to order on my iPhone..which I did. Email stated I had a reservation and weould receive and email to complete my order. Got the email at around 2am. Clicked on the complete order and the phone I picked came up...black/slate 32gb, so far so good...then when I clicked on the order it woudl not go through. The email stted I had till 5pm the 15th so I kept trying and still nothing. Called 1-800-MY-APPLE and they said the site may be down so keep trying...which I did all the way up to 5pm Saturday the 15th.
I called Apple back and got the run around several times. I finally got a hold of a guy that seemed to help. He said he was going to call his boss and see what he could/should do and call me back. He called about 20 min later and said to cancel the one and reorder, which we did. His boss put in a note to expedite the order to still arrive the 21st and I should receive a confirmation email by Monday. No such email...still says Oct 10-16!!!
I did get an email with my web order number to accept the terms so that my order could be completed. That too did not work...kept sayimg it could not connect or was not found. A few hours later I received the same email but with the order number and it did not work. Called Apple and they got it to work. She also said she saw the note stating to expedite but could not tell me if it was going to happen ( which I understand )
I know there is no way this thing ships to arrive the 21st since it is now the 18th and not even completely processed...I wish I could call and just have them call one of THEIR stores and put one on reserve for me with my original number to pick up Friday. I know, I know...who do I think I am lol...I think I am someone that wet through several channels to order a product on time and should be taken care of...it is ridiculous that I have to keep calling to check to see when I can get the phone I ordered on time....
I still love apple products and I know they take care of people...not every transaction is going to go smooth...just seems it was an easy fix. And I like my solution ( pick up at apple )

Hi David,
This URL works: http://tourdelc.adobe.com/content/Services/RightsManagement/RightsManagement/ApplyPolicy/M arket%20Analysis%20[RM].pdf
Marc.

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Anyone else get a presale reservation that did not work?

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