Anyone else get "connection to the server failed" when trying to get yahoo mail?
Suddenly I cannot get my Yahoo mail - I get the above message. I get all other mail - gmail, aol, etc. Spent over an hour on the phone with Apple (don't) Care, they blame Yahoo. "Yahoo is having issues" I was told. Yahoo is of no help. I've gone thru all the suggestions such as delete the accounr, replace the account, etc,. etc. I get Yahoo mail on my Dell laptop and my HP desktop but not on iPhone (5s), Apple Mini or iPad. Anyone have an idea to try or has anybody had this problem? Thanks!
Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu
Similar Messages
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hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5
Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu -
Connection to the server failed when trying to get e-mail or internet
Help, I cannot receive or send emails anymore. No internet service. I have a connection and strong signal. Have had phone for over a year. As far as I know nothing has been changed except an old e-mail account was deleted before this happened, not sure if this is just a coincidence or not. I have tried a restore and upgraded to 3.1. Did not fix. Any suggestions?
You have no internet access via AT&T cellular network whatsoever, or is this with your email account or accounts only?
If the former, I suggest contacting AT&T customer or technical support. They may need to send your iPhone a reset for data/internet access via the cellular network and if so, this will require powering your iPhone off when sent, so I would call from a landline. -
I keep getting a " the connection to the server failed" when trying to use hotmail
I keep getting a "The connectioin to the server failed" when trying to use hotmail
Go into Settings, Mail, Contacts, Calendars, select the Hotmail account and check the account settings. Did you set it up with the Hotmail preset? Has this account ever worked on the iPhone? What other troubleshooting have you done?
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Keep getting connections to the server failed any ideals anyone
Keep getting connections to the server failed when checking for my email using hotmail ideals anyone thanks
You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HT4519 I have a yahoo email account and i keep getting an "error connection to the server failed"
The email account i have always used on my ipad mini is through yahoo. Now i keep getting an error "connection to the server failed" when trying to access my email.
its a common message but could be due to several possible causes
try this
close the mail app by double tapping the home button, swipe the screen until you see the large icon of the mail app. Swipe the app up and off the screen to close. Tap the home button to return to home screen. Open mail app again.
if that didn't work, then...
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).
Unplug your wifi router for 5-10 minutes and at the same time reset settings on the ipad
settings/general/reset/reset all settings
(no data will be lost) -
the note says the connection to the server failed. i can get everything else off the internet but not my mail. i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me. how can i check out the icloud issue? I have never used icloud before.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Live Mail (Hotmail) Connot Get Mail The connection to the server failed
So i have a hotmail/live email account(s). the hotmail account is a paid account. I set it up and it works great, then after sometime i get the dreaded Cannot get mail error. I can delete the account and reconfigure it and the sec it checks for mail i get the error message. All my other accounts work: Exchange x 2 and gmail.
I tried a @live.com account and it doesn't give me an error message, it just doesn't show anything in the inbox.
I have an IPAD 2, 32 gig verizon 3g. Same issue regardless of wifi or cellular.. Firmware is 4.3.5 (8l1)
Any help as this is very frustrating.I to have encountered the same problem.. When i add other adresses via the Windows Live tool in the menu 'E-mail' everything works.
Though with my standard e-mail nothings seems to work.. Always get 'Connection to the server failed'!
This worked like a charm on my iphone 3G and Ipad 2 since May.. And now it's down
I've tried re-adding my account, unlocking via Google, timezone... Can anyone help? This is really frustrating -
Hotmail iphone connection to the server failed
Still no definitive answer for all circomstances on this issue : "hotmail iphone connection to the server failed"
Situation:
iPhone 5 iOS 6 updated
Mail setup for Hotmail using MS Exchange preset to see Hotmail folders
Setting worked ok for a week
Set to gather all mail, not just last 3 days, weeks, months.
Yesterday the problem started, Mail won't connect.
It's not a firewall problem, I tried on 3G and LTE connection with WFI off.
I also tried a Yahoo preset and it work. Also Safari works fine.
I deleted the account, shutdown iPhone, restarted, created new account
Trial 1:
Click Settings
Click Mail, Contacts, Calendars
Click Add account
Click HOTMAIL preset
Click Add Mail Account
Here you enter your hotmail address + password and click NEXT
Switch off the phone and switch it back on
Try to access your mail as usual from the MAIL icon on your desktop, got the message "connection to the server failed"
Trial 2:
Click Settings
Click Mail, Contacts, Calendars
Click Add account
Click MS EXCHANGE preset
Click Add Mail Account
Here you enter your hotmail address + password and click NEXT
Switch off the phone and switch it back on
Try to access your mail as usual from the MAIL icon on your desktop, got the message "connection to the server failed"
Trial 3:
Click Settings
Click Mail, Contacts, Calendars
Click Add account
Click OTHER
Click Add Mail Account
Here you enter your hotmail address + password and click NEXT
Switch off the phone and switch it back on
Try to access your mail as usual from the MAIL icon on your desktop
Used m.hotmail.com on server field. It offered the extensive setup like on Mail for mac with SMTP, SSL, etc.. which only knew to use m.hotmail.com on server, but instead the menu offer the typical incoming and outgoing server name. Still failed.
The setting were set to these setting by default and it worked: http://windows.microsoft.com/en-CA/hotmail/send-receive-email-from-mail-client
But I don't want to set it to a POP account, I want a IMAP type setting.
So bottom line, the preset MS Exchange and Hotmail on iOS 6 won't work anymore. Why not when they worked for a while until yesterday ?
Nothing changes on iPhone setting.
Thanks for your input.Has anyone called Apple support on this issue or is this strictly a Hotmail issue?
Also, just to make sure I'm understanding that my problem is "normal" for what others are encountering:
I set up my hotmail account and it wont work, I try to do it thru "Other Email" and it doesnt push the emails to my phone, I can get the emails (at times) but I have to fetch them. Otherwise I cannot send or recieve any emails by setting it up thru the Hotmail or Microsoft Exchange accounts.
Is this what everyone seems to be encountering?
New to the "forums" but this problem is really becoming a nuisance!!! -
My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.
So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side. -
My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .
Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"
I have Yahoo mail (POP) account. Mine is working fine at present. I do occasionally get asked for password while sending mail. I have had your issue in the past and it usually clears up in a few hours. Sometimes I sign out and then back in and it starts working again.
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On the mail app. It keeps coming up cannot get mail connection to the server failed. I've done everything I know to do.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
IOS5 Cannot Get Mail: The connection to the server failed
Was working fine last night when upgraded to iOS5 and iCloud but now I get Cannot Get Mail: The connection to the server failed. Anyone else get that?
Yes. Getting complete failures on mail at present. iCloud servers seem completely screwed.
As you say, was working fine last night and this morning (UK time). -
Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail
I've got an iPhone 3GS and I'm using Hotmail.
I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
Could anyone spell out in layman's (non-IT) terms what I might be able to try?Who is the provider? Do you have two-step verification turned on? Did they change something on their end?
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