Anyone else get screwed by a sales rep when dealing with changing to the edge plan? I just got screwed and want to know if anyone else has had issues.
I am looking to change service after dealing with an idiot at my local store that totally misrepresented the plan and is costing me more than ever to have phone service.
Me and my fiance were both conned into the edge plan after the idiot rep
lied to us about not saving money by merging our accounts. Then we find
out that we can't merge because of the edge plan we have. I am writing
letters and posting messages to find or if this has happened you anyone
else. No one has been able to help us so my main focus us to inform as
many people as possible about what happened
On Aug 15, 2014 9:20 PM, "Verizon Wireless Customer Support" <
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I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I have an older iMac and want to know if anyone thinks it is worth updating or buying a new one?
I have an 2008 imac but it is really out of date because I loaned it to my mom and got myself a laptop. Wondering if I should update it with OX or purchase a new one.
You don't say what OS that 2008 machine currently has. What you have could well be upgraded to 10.9. Mavericks. Snow Leopard is an excellent OS and the 10.6.8 upgrade (if it's needed) gives you App store too ... and that makes it a very useful computer. But upgrade the memory to 4GB
Okay, Apple no longer formally support it but they still provide security and iTunes updates ... so it isn't actually dead. And more important, any PPC apps that are currently on it are protected ... at least until you go into higher OSs.
I think I would be inclined to get all I can from the existing machine. -
My iPhone 4 is stuck on the setup screen. I just bought it tonight and plan to use it on Tmobile but it is not unlocked yet. I was wondering if I should unlock the phone first or get my SIM card situation figured out with Tmobile first. Thanks for any help.
You'll have to get the SIM card first, you can't set it up without a supported SIM.
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anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?
Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120 -
Where is the insurance and original Edge Agreement from September? No one in Verizon knows. I purchased (rented) a Galaxy S4 through the Edge program, with the $5.00 insurance/protection plan (that the sales associate handling the purchase on the phone recommended),which is no longer valid! 2 months after getting the Edge device, I go to make a claim and Asurion will not honor it because I am not covered; however, all the order confirmation receipts emailed and physically sent with the device show the addition of insurance when I signed up for the Edge program. According to Verizon (via live chat with 'Nicole'), this $5 protection plan no longer exists and the order numbers I have on my paperwork (multiple documents) are invalid in the Verizon system. For over a week, I have spent more than 10 hours on the phone, live chat and in the store trying to get some sort of resolution and the customer service reps just put me on hold or promise to "call me back within 30 minutes after they speak to a supervisor" and (surprise!) they never return my call. Or they send me to the store to show proof of my documents, but then those associates cannot help either. Also, the 'Edge Agreement' in my profile has the wrong device (and serial #), wrong payment amounts and no mention of the 'consumer protection plan' on it, which is listed on the order confirmation sent via email and with the actual Edge device on September 23. Obviously, there was some sort of glitch or mistake on Verizon's part, but NO ONE WILL EVEN TRY TO ACCEPT THAT FACT! WHY WON'T ANYONE GET BACK TO ME WITH SOME SORT OF EXPLANATION FOR ANY OF THIS?! Is it typical for Verizon to do away with a service (i.e., $5.00/month protection) and not inform the customer of this? And is it company policy to be as unhelpful as possible to a paying customer who needs assistance when there is cleary something wrong on your end? And finally, am I really suppose to believe that Verizon customer service has no email addresses or fax machines so a customer can send you proof of what is on the receipt you sent and that I have to take more of my time to go to the actual store?! Finally, does anyone at Verizon even read these messages or even give a F@#k about the customer as long as they keep making money?!
RLites22,
I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport -
I have an old ipod (it's the very thin oblong one in purple, the one before the one that does video) and want to know how to get everything off it and into my iTunes library. My old computer died and the original library was lost, so don't have any of the content saved anywhere else. I now have an iPhone 5S and listen to music on that, so want to be able to listen to things from the old ipod too.
Can anyone help please?
Thanks very much
JaneApple normally does not get involved in handling lost objects like this. Since a real name is not installed it will be much more difficult.
You can try contacting Apple support at the US number, assume you are US going to BWI from the listing: http://support.apple.com/kb/HE57 and explain the situation and see if they offer any suggestions. -
osx 10.7.4 safari 6.0 When I add a new bookmark to the "bookmarks menu" it is added somewhere in the middle instead of at the end of the list. This just started a few days ago after an update. Has anyone else noticed this?.
Just for those who are interested, this is what cleared the "bookmark menu" trbl I had.
Open System Preferences > iCloud
Deselect the box next to Bookmarks, then reselect it.
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Airport Express- No internet connection. I am getting the following error messages- No DNS Server and Double SAT. Can anyone walk me through a fix
Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply. For 10.5/10.6 Network, highlight Interface>Advanced button>DNS tab>little + icon.
Might also put them in the Airport Express, no idea what Double SAT is!? -
Can anyone help me figure out how to sync my ipod with my purchased music? I have used several computer and at one point synced my ipod with a computer that only had about half of my music. My other computers are no longer working. Not sure how to get my purchased music back onto my ipod?
Hi kimcinma!
Your previous purchases are saved on iCloud even if you bought them on another computer. If you can't find them on your current computer, you might need to unhide them. Go to iTunes preferences, and click on Store Preferences. Then click the box for "show iTunes in the Cloud purchases". Then click on OK, and everything you've ever bought from iTunes on that Apple ID will show up in your library. You will need to download them from iCloud first before you can synch them to your iPod Classic. To do this, click on the little cloud with the arrow in it next to your song, and it will download to your computer. When you have the music that you want downloaded, plug in your iPod and synch away. Hope this helps!
Sandygirl -
HELP! ITook loads of photos on my ipod touch, and when i went to look at them they were just black images , and then out of 50 bout 7 of them came out?anyone know how to get the black pictures turn out ?
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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I have a g62-149wm and when you touch any of the metal parts like ports or screws i get shocked.
I know there is a short somewhere as I am good with circuits but I want to know if anyone else has had this problem, and if so how have you dealt with it. Any and all help will be greatly appreciated
Contact HP. I suggest strongly that you not use it until the problem is corrected.
Is your notebook still in warranty/?The standard warranty period is one year.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
Question about the sensor... just got my 4s yesterday after screwing up my 3 with the laterd version update. EVery call I have been on has either changed to speaker, called another number or ended the call or activated facetime, which I have turned off. never had this trouble with my 3...I don't even want to talk to anyone on this phone! Is the sensor bad? That is what the AT&t rep suggested.
Restore as new... if the problem still continues then there is a hardware issue.
If it stops after a restore as new, then the issue is with the backup the device is currently setup with. -
Safari 5.1 now is garbled with many of the sites having lines on top of each other. Is any one else having that issue? If so, how did you resolve it? Thanks in advance for any help.
"Did you make the .psd file with a transparent background (checkerboard) in Photoshop? And when you placed it in AI did you choose the top option Convert Photoshop Layers to Objects?"
Yep, and it still didn't work.
But I figured what I did wrong: I was selecting both the text and the heart, and then I was doing the whole Object>Wrap Text>Make thing, as opposed to just selecting the heart and doing it. Once I did it, I moved the heart around on top of the text, and it "made room" for the pic, wrapping itself around the heart.
Thanks so much, and thanks A MILLION for being so patient.
Jeez, when can I get some textbook to learn all the intricacies of Illustrator? -
I am from the states and am in Greece on vacation. I have a good wifi connection yet keep getting a connection timed out error when I try to access the itunes store. It is funny because pending downloads show up in the cue, and they download no problem. I can also open my account. When I try to go the the movies or music section of the stor though it just times out. I tried updating to the latest itunes software and restarting, also I checked all the proxy boxes in the network section of the settings then unchecked them all and restarted and it keeps doing the same thing. Any help would be appreciated.
ThanksWelcome to AD!
There's been plenty of posts about Norton & the removal tool here. Unfortunately many folks seem to not even know it comes pre-installed on most PCs! Even a trial version, never used or long since expired can cause problems - and not just with iTunes.
Anyone with a Dell, HP, Gateway EEE PC, Asus ..... what Windows PC manufacturer does NOT have this junk software pre-installed?
Almost all of them have made deals with Symantec to pre-install it.
Horrible, horrible software.
Anyway, glad you finally solved your problem.
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