Anyone else had problems downloading RH9 trial version?

I have unsuccessfully tried to download the RoboHelp 9 trial version using various browsers (IE, Firefox, Safari) on both my work and personal laptops.  Received the following error message when trying to download the trial this morning using Safari.  Has anyone else had problems downloading the trial version?  I just ran across download information on Adobe's website this morning stating that popups, firewalls, 3rd party security, etc. must be disabled before downloading.  Is this the problem or is there an issue at Adobe's end??
I haven't used RoboHelp in many years and need to get the trial installed asap in order to compare against Flare 8.
Thank you.
Ruth Markham

Hi Ruth,
Yes probably, your firewall, might be obstructing.
I was wondering, in case you are still facing the issue then you can try following steps too--
1) Go to this page (copy to your address bar)
https://www.adobe.com/cfusion/tdrc/index.cfm?product=robohelp&loc=en_us&promoid=DJDVH
2) Log in using your Adobe ID and Password
3) Copy paste each of the below links in the address bar, one at a time and hit "Enter" from keyboard (Return)
http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.exe
http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.7z
4) Once you ahve downloaded both of the links, use the EXE to initialize the installer.
Good Luck!
Thanks,
Anjaneai

Similar Messages

  • Has anyone else had problems downloading these TV episodes?

    For the last few weeks, I've been having problems downloading some TV episodes. They begin downloading and then stop consistently at the very same spot, no matter how many times I clear out the "downloads" folder, de-frag, etc.
    Eureka - Season 2 - Maneater (stops at 414.6MB)
    24 - Season 1 - 1-2am (stops at 198.2MB)
    24 - Season 2 - 9-10am (stops at 14.9MB)
    24 - Season 2 - 3-4pm (stops at 54.4MB)
    24 - Season 2 - 5-6pm (stops at 110.0MB)
    24 - Season 2 - 6-7pm (stops at 80.0MB)
    24 - Season 2 - 9-10pm (stops at 382.5MB)
    Dresden Files - Birds of a Feather (stops at 462.3MB)
    The Closer - Season 3 - Til Death Do Us Part 2 (stops at 61.7MB)
    I'd like to mention that during the period of time that these files have come to reside perpetually inside my download queue, I have been able to download other files (TV Episodes, music, games) perfectly fine.
    I have tried all of the canned "solutions" I've been given by iTunes tech support, and have received no assistance to finding a resolution to this problem. Any guidance from anyone at this point would be greatly appreciated!
    Thank you!

    Hi Ruth,
    Yes probably, your firewall, might be obstructing.
    I was wondering, in case you are still facing the issue then you can try following steps too--
    1) Go to this page (copy to your address bar)
    https://www.adobe.com/cfusion/tdrc/index.cfm?product=robohelp&loc=en_us&promoid=DJDVH
    2) Log in using your Adobe ID and Password
    3) Copy paste each of the below links in the address bar, one at a time and hit "Enter" from keyboard (Return)
    http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.exe
    http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.7z
    4) Once you ahve downloaded both of the links, use the EXE to initialize the installer.
    Good Luck!
    Thanks,
    Anjaneai

  • Has anyone else had problems since downloading latest update?  My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

    Has anyone else had problems since downloading latest update?  My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

    As i've posted in this thread:
    http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
    I've tried everything others have suggested without any luck.
    Now I'm stuck with a 300 bucks mp3 jalopy.
    My big question here is :
    why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
    I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
    Pentium 4   Windows XP  

  • Has anyone else had problems since the latest itunes/ipod update?

    since i got my ipod and itunes updated, ive had nothing but problems with my ipod. sometimes it freezes, and when i connect it to the computer its all of a sudden corrupted. Sometimes this happens when i connect it to my computer to charge, and gets stuck on the do not disconnect screen. Sometimes ill be listening to music or watching something on my ipod and itll turn off randomly for no reason, then the apple symbol will come on as if i turned the ipod on again. Right now my ipod is frozen on the do not disconnect screen, and i have no choice but to restore it, however it wont even show up on itunes when its frozen sometimes, like right now. Has anyone else had problems since the latest ipod update?

    As i've posted in this thread:
    http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
    I've tried everything others have suggested without any luck.
    Now I'm stuck with a 300 bucks mp3 jalopy.
    My big question here is :
    why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
    I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
    Pentium 4   Windows XP  

  • I was having problems downloading the trial version of photoshop... pe advice I used the adobe cc cl

    i was having problems  downloading the trial version of photo shop.. per advice I used the adobe cc tool... if finally downloaded  and installed but now says there was a patch error... HHHHHEEEELLLPPPP!

    Virtual One what error exactly are you receiving?

  • I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard cop

    Question: I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard copy, and the instructions said that it would just overwrite the downloaded version. And again it will not recognise my serial number! I am not wanting to uninstall the trial version as I have already got quite a lot of personal preferences entered etc. Help please. I am on a macbook pro with latest OS

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • TS1424 Is anyone else having problems downloading "Haywire"??

    Is anyone else having problems downloading "Haywire"?!

    Below is the solution that worked for me ...
    I actually figured it out.  If you just go directly to iTunes, open the Redeem Code page, and input your promotional code without ever going to the website it tells you to, it works splendedly.  Not sure why letting the website open iTunes screws it up.

  • Is anyone else having problems downloading apps with the new iOS 7?

    Is anyone else having problems downloading apps with the new iOS 7?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

  • Anyone else had problems with SAP Marketplace issued key codes?

    Hi!  I know this forum can't really help me resolve my key code problem but I was wondering if anyone else has had trouble with their key codes issued by SAP Marketplace since Business Objects switched over to SAP's system? 
    I purchased 10 concurrent licenses, when I requested my key code through SAP Marketplace the product description said 10 concurrent  but when I recevied my code and entered it Crystal Reports Server XI, it told me I only have 1 concurrent license. 
    I feel like I'm caught in a loop in their support system.  I've tried the Business Objects support email and after several emails back and forth, they told me I had go through SAP support.  I tried the phone number they gave me and it didn't work.  Since then I submitted a support incident through SAP Service Channel, I thought someone was helping me because they requested more information but I haven't heard back from them in a couple of days. 
    Has anyone else had problems, if so, how did you resolve them?
    Thanks
    Cyndi

    Hi Cindy,
    I had exactly the same problem.
    Currently I have BO XI Edge 2 SP3 installed.
    After a test upgrade to BO XI Edge 3.0, I applied teh newly issued licence key(5 cals.
    Unfortunately only 1 was registered.
    It was impossible to logon to the system.
    I have lodged a case with BOSAPASIA. Below is theyr reply!!!!
    Thank you for your email.
    In order to have your licencing issue resolved, we would like to direct you to the SAP Service Marketplace to log a customer message.  Our Licencing department are the correct contacts and will be able to assist you with any licencing issues you are experiencing.
    I have not lodged a message yet.
    Let me know wheter you got a solution.
    Alex

  • Has anyone else had problems scanning to their MacBook Pro from a  Brother MFC device?

    Has anyone else had problems scanning to their MacBook Pro from a Brother device?

    Refer to http://support.apple.com/kb/HT3669. Check if Printer is listed and can function to Print and Scan.
    Check if the computer can detect the Brother Device as a scanner. go to Applications and open up Image Capture. If it is not detected, contact Brother support

  • New iMac user.  My mouse doesn't seem to work properly on websites.  I just want to be able to click and have it do whatever I've clicked on automatically, for example "print" or "open link".  Has anyone else had problems with their mouse?

    Has anyone else had problems getting used to their mouse and how the clicks work or don't work on the internet?  I click and it doesn't automatically do what I click on.  So frustrating!

    Hi ndearborn0273!
    This is most likely just a settings issue with your mouse that you are able to change through the System Preferences. I have an article for you that can help you set this back to default, and that article can be found right here:
    Mac Basics: Set your preferences
    http://support.apple.com/kb/ht2490
    Specifically, you will want to pay close attention to this section of that article:
    Customize your mouse
    The Mouse preferences pane looks different depending on what kind of mouse you use. These settings let you set the sensitivity of the mouse to control how fast the pointer moves across your screen when you move your mouse, and adjust for your double-click reflexes. Other controls may be available, depending on the type of mouse you're using.
    Open System Preferences.
    Choose View > Mouse, or simply click Mouse.
    To control how fast the pointer (cursor) moves across your screen when you move the mouse, click Point & Click and use the Tracking slider to adjust speed.
    If Double-Click Speed appears, you can use the Double-Click slider to adjust speed.
    If your mouse has a scroll wheel, you can use the Scrolling slider to adjust speed.
    To change gesture settings, click the More Gestures tab. You can enable and disable gestures for swipe and Mission Control.
    Judging by your post, I believe your secondary click setting is set to use the left side of the mouse. The default set up for a former Windows user to be most comfortable would be having the secondary click set to the right side of the mouse, as is shown in the picture I have inserted above. Note that these settings will be explained by the little video on the right hand side of this window as you hover over the description of the action on the left hand side.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT1338 has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

    has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

    Have you tried calling Apple tech support?
    http://www.apple.com/contact/

  • Has anyone else had problems with the macbook pro after the OS X Yosemite upgrade?

    has anyone else had problems with the macbook pro running slow after the OS X Yosemite upgrade?

    Same for me! my iphone 4s gets extremely hot whit IOS 7.0.2.

  • Has anyone else had problems with there iTunes account? I have downloaded numerous ringtones

    i have downlloaded numerous ringtones from iTunes and then they disappear within hours.
    I Have sunk my phone into iTunes library on my desktop and it still allows them to vanish. I have the iPhone 6 and I have reported numerous problems and they re download but then disappear again. I went to Apple store and they see my phone is having a software issue but said to call apple for a refund, to rebuy my purchases. Is anyone else having problems ?

    I have also experienced this. I've downloaded the 'No Surprises' ringtone by Radiohead three times and every time I get charged for the ringtone by iTunes and every time it disappears after a while. This is really strange... I haven't talked to anyone at Apple about this, but I checked these forums out just now and, it seems, I'm not the only one with this problem.
    I'm using my brand new iPhone 6 Plus with iOS 8.1.1 and I'm thinking it's a software-related problem too...

  • TS2634 has anyone else had problems displaying playing movies with the Apple Digital AV adapter

    Bought the Apple Digital AV Adapter for my I-pad 3. When I coonect it to the Ipad and my HD TV to play a movie, (even rented movies from Apple), I get an error message that says that the content is protected and cannot be displyed on my device. Has anyone else had this problemn or know of a way to resolve the issue?

    You're pobably seeing a copy protection (HDCP) related problem.
    Check this out -> iOS: About Apple AV Adapter compatibility
    HDCP requirements
    iTunes Store movies (SD and HD) and TV shows (HD) require an HDCP digital connection such as the one provided when using the Apple Digital AV Adapter and HDMI cable. If you attempt to play this content using a non-HDCP digital connection, such as the Apple VGA Adapter, an alert will appear to let you know that an HDCP-compatible device is required. To view iTunes Store content using a non-HDCP digital connection, do one of the following:
    Sync the SD version of the TV show
    Use an Apple Component AV cable to play the HD version at 480p
    Use an Apple Composite AV cable to play the HD version at 480i
    Attempting to play rental content on a device that requires an HDCP digital connection may start the rental timer. Use one of the recommended Apple AV cables to view your rental before the time limit expires.

Maybe you are looking for

  • Image not centered in Mobile view?

    I am working in DW CS6.  Originally I set the images in mobile view to text-align: center and they did show up centered.  The CSS styles panel still shows they are centered but  they show up to the left side in DW CS6.   However when I click on F12 t

  • HELP!!! I have a email that wont close and froze up my email!!

    i opend an email from real simple mag. and when the email opened a box came up that said "to preview this page i need to log into the area "tips 2 prod enviroment"on img4-preview.realsimple.com:80 real simple has been no help!! can open emails cant c

  • Problem with gcc-like inline assembly in cc

    Hi, I am trying to compile the following code for a sparc machine using sun studio 12. #define MAGIC(n)  asm("sethi %0, %%g0" : :"g"(n)); int main(int argc, char **argv)         int x=1;         MAGIC(x);         return 0; }I am using the following c

  • Timer interval

    I need to count and add up each each elapsed second in my timer. this seems not to work , it is just outputting 1,1,1,1, ... but I need 1,2,3,4,5..... int CVICALLBACK timer1 (int panel, int control, int event,   void *callbackData, int eventData1, in

  • Avoiding an apostrophe

    Hi, in 11.2.0.3 I ran the following : SQL> select 'alter database rename file '''||name||''' to ''C:\data\test\log\'''||substr(name,instr(name,'\',-1)+1)||''';' from v$tempfile alter database rename file 'C:\DATA\TEST\LOG\TEMP01.DBF' to 'C:\data\test