Anyone else have time capsule and BT home hub 3 problems

I have a a home home hub 3 with Bt infinity. I have a time capsule connected to it by ethernet. both are creating wireless networks but whenever the time capsule is on I can not connect to the HH wireless network. Any suggestions?

Setup the TC wireless to manual settings so you can reinforce the HH3 and not compete with it.
So
1. The TC should be in bridge. Leave the HH to do routing duties.
2. Go to the TC wireless setup page.
Change the wireless name to match the HH3.
Change the security of the TC to match the HH3 or change the HH3 to match the TC.. only WPA2 AES = WPA2 Personal should be used.
Change to the same passkey.
3. The only difference you need between the two boxes is wireless channel. I recommend you set this manually.
In the TC use 11 or 13 in UK is also fine for 2.4ghz. Use 6 or 1 in the HH. And make sure it is set for 20mhz bandwidth not 40mhz. I do not have a HH to look at but all wireless in the presence of another WAP should automatically drop back to 20mhz.. but some device allow an override.. do not use or force 40mhz wireless.. it will cause issues.
Depending on the utility you use you may also have to set a channel for 5ghz in the TC.. use one of the lower channels for example 36-40.
4. You can also change the name of the 5ghz channel to force devices to use it.. if you are close by the 5ghz in the TC offers much higher speeds.
Does it make sense? I can give screenshots but I am running Snow Leopard on this computer and it is different in v6 utility on Lion or ML.
If you do use Lion you can install the v5 utility easily..
http://support.apple.com/kb/DL1482
For some manual setups it is much easier to use.

Similar Messages

Time Capsule and BT Home Hub

Hi
Has anyone had any luck getting a Time Capsule to work with a BT Home Hub? (Reading this forum I wonder if any one has a TC running at all!)
One minute the AirPort Utility picks it up the next it does not locate it. Sometimes the TC will not pick up IP address. At one point I managed to change the name, the TC appeared in Finder, but then I could not connect to the drive. Then the AirPort Utility would not locate it.
The majority of times I am getting "An error occurred when attempting to update TC".
In summary a series of random issues that I cannot make head nor tail of at the stage. Turning it off and back on seems to help, but at no stage has the AP Util managed to completely sucesfully set up the TC.
Mark

I had an initial rejection message like you connecting to BT Hub, Mark.
I used the setup to add to my existing network (BT Hub) and the amber light on the front of the capsule just kept flashing, looking for a network. This was done wirelessly
So, I reset the capsule to factory settings by pressing the reset button on the back for 5 seconds amber flashes fast. I then restarted my computer and restarted the BT Hub
I then ran airport utility again. (No ethernet cable is connected, but running wirelessly) When the Time capsule appears in the left sidebar of airport utility and the IP address is picked up in the main window, I then clicked on continue. After naming the capsule and giving it a password, I then clicked on continue. When I got to the next window, I choose the top one 'I have a wireless network and want to add Time Capsule or replace an existing device on my network'
I then clicked continue and in the next window I chose the second option 'I want Time capsule to wirelessly join my current network'
In the next following window, your BT Hb will show in the first field, click on wireless security (I chose (WEP 40 BIT preset) and enter your BT Hub wireless key and repeat it into the next field.
Clicking next will give a summary of what the settings will be updated too.
When the final window appears, close it and wait for the steady green light appears at the frot of the capsule. Be patient and it will work.
If you go by the settings similar to mine you should be good to go.

Time Capsule and BT Home Hub compatibility

Hi
I would be very grateful for your help.
I have a BT Home Hub (brand new) connected via ethernet cable to my Time Capsule (gen 4). I get the combination to work together OK (without switching off the BT Home Hub wireless), and I have the option of using the BT Home Hub wireless network too. I notice that the Time Capsule network is much less consistent than the direct BT Home Hub one. I also see that the BT Home Hub seems to have a much better coverage of the rooms in our house thean the Time Capsule network.
Is there some sort of conflict going on here? Should I permanently switch off the wireless router function on the BT Home Hub?
If I do straight speed checks - most of the time they both seem to perform similarly, yet every now and then - perhaps 3x weekly, the Time Capsule one just goes very slow or stops all together.
I was hoping the Time Capsule would give the best possible coverage around the house, so if that issue is not linked to the BT Home Hub compatibility issue, then are there different settings I should be trying on the Time Capsule via Air utility?
For completeness sake I also notice that the hourly back up sometimes fails as my iMac does not find the Time Casule every hour, and sometimes very small updates can take longer thah I would expect. Perhaps this is linked to the above, but perhaps not.
Anyway, I would be most grateful for your advice.
Best wishes,
David

Hmmm.. TC should auto select channel to not interfere with the Home Hub.. but the home hub might also be set to auto.. this means you have auto-auto.. and no controller who dictates the terms. Set fixed wireless channels.. and keep them separated as far as possible from each other. Even using EOP or long ethernet even better to run the TC in some wireless dark area of the house.
In my case I have a Thomson G wireless adsl modem.. and it beats the TC wireless hands down at the other end of the house.. simple fact is, the TC is no wireless power house.. regardless of Apple's so called improvements to the antennas and power output. The design is just not good for wireless.
So for 2.4ghz there are only 3 non-overlapping channels, 1, 6, 11 (13 in UK).. I recommend you set the BT to 1 and the TC to 11 or 13.
Use wireless names in the TC that are short no spaces pure alphanumeric.. and use wpa2 Personal security.
That is about the best you can do.. I like to force 5ghz to a different name.. so I can select it and it is much faster if you are in range.. but 5ghz has poor range.

HT4145 I want to add airport express. I now have time capsule and I am confuse. Do I setup the express and then time capsule to the express?

I want to add airport express. I now have time capsule and I am confuse. Do I setup the express and then time capsule to the express?

Setup the Express to wirelessly extend the Time Capsule, or vice versa depending on which one is already set up. Or you could use bridge mode which involves using an Ethernet cable or Powerline plugs.

My daughter bought an 4th generation ipod classic without a charger. We are using the charger from an ipod touch and it won't charge. Someone posted online that not all chargers will work on the classic. Anyone else have this issue and any suggestions?

My daughter bought a 4th generation ipod classic without a charger. The ipod was working just fine, but then we tried to charge it using a brand new charger for an Ipod Touch. It won't charge and someone online someone posted that there ipod touch charger worked on the ipad, phone and whatever else he had but it wouldn't work on the classic. Anyone else have this same issue? Any solutions?

The ipod did not come with a power cord as we purchased it used from ebay. The ipod was half charged when we received it and it worked well enough to transfer songs to my computer (the previous seller didn't delete their 2000 plus songs). My son then used the same cord on his computer to transfer the songs, but processed an update to the ipod and after that,it wouldn't work. So, I'm not sure if we received a bum ipod, an update issue or we have a charger issue, but the cord we used to transfer the songs came from my son's brand new ipod touch. We've also tried 2 other chargers from ipods we have in the house, 1 being a wall charger.
One individual posted online that he took his ipod classic, mac and phone overseas with one charger and it worked fine on all but the classic. So, I'm thinking that they cords may not be universal. Online I've read that it must be a 6 pin firewire, high power 2.0 usb cord. Or that I need to purchase an applie charger. We don't live close to an apple store and I'm reluctant to order one just to have it NOT work.
My daughter is learning the hard way that buying off of ebay is not always the best solution to a cash strapped 12 year old.
Any other advice is greatly appreciated.

I have time capsule and I am unable to connect to the internet using static public IP

I have been using my Time Capsule on my company network for some time.
Recently I removed the time capsule and connected the TC Wan port directly to the firewall. We have got block of static IPs provided to us from our ISP.
Im confused in filling up the internet tap on the Airport Utility (Lion Version)
If Im using a static public IP to connect to the internet should I use
Static, DHCP or PPoe?
IP Address: is this the IP address of the public IP address given to Us from ISP?
Subnetmask. ..no problem
Router Address: what should I type here: IP address of my firewall or my ISP's GateWay IP?
DNS servrs are clear...
Please guide me.

Normally you would just set this up with dhcp to the firewall.. if the firewall is setup correctly it will simply pass you one of the block of static IP addresses.. if it doesn't or get a NAT address you should be able to allocate a static IP to the TC in the firewall to its MAC address.
I am not sure that the static IP will work if you just type it in.
If you want to have a go..
If Im using a static public IP to connect to the internet should I use
Static, DHCP or PPoe?
Try static only if dhcp doesn't work because the firewall is not setup.
IP Address: is this the IP address of the public IP address given to Us from ISP?
Yes, a free IP from the block.
Router Address: what should I type here: IP address of my firewall or my ISP's GateWay IP?
Either should work if the firewall is setup correctly.. otherwise just try ISP gateway.

HT4623 I have the iphone 4 and just updated the software 6.1.3 and now my video will not zoom in or out anyone else have that happen and is there a way to fix it, I have gone into settings etc, thanks

I have the iphone 4s and just did the software 6.1.3 and now I can not zoom with the video, I have gon into settings and all but can not fix this did anyone else have this problem and how can I fix this? thanks

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

Connect Time Capsule to BT Home Hub ?

I recently purchased the Time Capsule and want to connect it to my BT Home Hub, using the Airport Utility on the CD that comes with Time Capsule I follow all the on screen prompts about adding it to my existing wireless network. The Time Capsule updates and then a message comes up about it re-starting, after this message closes the Airport Utility shows an error message and says that no Apple wireless device can be found. I have to reset the Time Capsule for it to show up on the list again
My BT Home Hub is WEP protected and I've seen a few posts and forums around the web saying that the Time Capsule is WPA protected. If that was the case why does it give the option for WEP passwords.
Anybody else had this problem or knows of a workaround ? - I don't want to have to change my security settings on my BT Home Hub to WPA/ WPA2 as this will have a knock on issue with other items I use on my wireless network.
Any assistance would be appreciated as I spent 5 hours last night playing around with settings to no avail - All I managed to connect was the Time Capsule to my Mac (just to make sure it was working).
Regards
Andrew

Silly question, but how should I initially set up the Time Capsule to set it as a secondary router ? by creating a new wireless network or something else - do I need to attached the ethernet cable from my main wireless BT Home Hub for intial set up ? *NOTE: I currently have the Time Capsule attached by wireless to my Mac so therfore cannot access the internet at the same time without changing network.
I'm currently at work so forgive the abbreviated exact terms for the selection process for adding the Time Capsule, should I select the first option from the list when prompted ie "to add or replace device on wireless network..." as oposed to selecting "add device to existing wireless network" ?
I understand about setting it to "bridge" just wondered the best way to get to that point to allow me to do that.
Any further assistance would be very much appreciated
Regards
Andrew

Time Capsule with BT Home Hub - 9 hours of trying to set up and counting...

Hi...I am at my wits end having spent two long evenings trying simply to connect a Time Capsule to an iMac. We have pored over the instructions, read all the postings in all the forums, probably in the entire world (OK, slight exaggeration) and tried every possible combination, and still we end up with a non-responsive Time Capsule (blinking amber light), and the Airport software saying "Waiting for the Time Capsule to restart" in a perpetual loop. The issues may well be around compatibility with the BT Home HUb, but there again they may not. There are no clues about why it fails so consistently in every combination. For the record, these are the combinations we have so far tried: ethernet connection from WAN port on TC to Ethernet port on Home Hub...A wired connection is established successfully. But then immediately the wireless connection wizard starts up, we can't turn it off, and the wireless connection wizard fails. We have tried it in all three combinations of the Wireless wizard. The end result is always the above, the blinking amber light.
We have tried adding the TC without any ethernet connection being involved in the first place. This was the most promising, we actually finally got a green light on the TC itself, but, crucially, NOT in the Airport software: that just hung in the same perpetual loop saying "waiting for Time capsule to restart", even though it CLEARLY HAD RESTARTED (because it gave us the green light). So, after about 9 hours and counting trying to get this "out of the box" solution simply to be recognised by a Mac computer, let alone connected to any other devices in the house (heaven forbid), we are now at our wit's end. Does anyone have any advice?

hi cprelude, I have the same or nearly the setup as you a BT HH V1 and a 500gb timecapsule this is hardwired to bt hh and works well so fear not it can be resolved. first hold the reset button on the HH with the TC disconnected, then while the HH is restarting unplug the TC for a couple of mins then replug inyour TC with the reset switch at the rear pushed in and then let the TC restart and plug in the ethernet cable to thr HH then use Airport utility to connect to the TC. then if all goes well you can set up two wireless networks first being the HH and the second the TC 5ghz. if I was you I would do the first backup on TC via ethernet as the first wireless backup can take hours and hours depending on the amount GBs you already have on your hard drive
good luck
john

How to set up time capsule with BT home hub 4.0 & Openreach

Idiots guide needed.
My TimeCapsule (year old model) had been running well from my BT Openreach box (without using the Home Hub 4.0) but recently had issues with connection dropping - BT said they've sorted out their end and can't see any remaining issues and can't offer me any more support if I'm not using the Home Hub 4.0
I reset the TC to run straight from the Openreach Box still have issues with wi-fi dropping in and out (both on ethernet and wi-fi).
Can I:....
1) set up Time Capsule running from BT Home Hub 4.0 which itself runs from BT Openreach white box (thus continuing to get support from BT)
or should i go back to
2) Time Capsule running straight from BT Openreach Box
Can some one post an idiots guide to either option?
Other stuff that may be important.
Macbook air running Yosemite (mid 2011 model)
Apple TV
Airportexpress
Time Capsule
2 x iphone 4s
Kids PC
Ethernet and wifi for above - I generally run everything hard wired via ethernet.

The easiest and sure way is to use bridge on the TC as the method of connection. The TC then becomes a device in your network and gets its IP from the main router that I presume BT supply.
Method is,
1. Plug the TC WAN port into the BT supplied modem by ethernet.
2. Plug the computer you are using for the setup into the TC by ethernet.
3. Run the airport utility .. go to internet tab on the top menu..
In the bottom option, Connection Sharing choose off (bridged mode)
4. Go to the wireless page and setup wireless connection as you like it.. using whichever band you want. And make sure security is set to the highest setting, wpa2 personal. Put in a decent wireless passkey.
5. Press the update and fix whatever else the TC will show as needing fixing.. usually security stuff.
6. You can then disconnect the ethernet and connect by wireless if you want. Any port on the TC will now be a LAN port, including WAN.
This is assuming BT supply a wireless router with built in vdsl/other type of modem. If so you normally will not be able to bridge the modem, unless BT are using pppoe authentication which they haven't in the past.
If you really need to use the TC as a router then you will need to work out an alternative method. You can double NAT by placing the TC in the DMZ of the BT router if that is an option. It is not without issues in general.

How to connect airport time capsule to BT home hub 4

I am finding it difficult to connect my new airport time capsule (ATC) to the BT home hub 4. On opening the time machine it asks me to configure the time capsule before using. Should I be using the ATC as time machine only or should I be re-routing wireless from the ATC.

Make sure the MBA has ipv6 set to link-local only for wireless.
I strongly recommend using short names, no spaces and pure alphanumeric.
eg TCgen5 and TCwifi
In fact if you keep having wireless issues.. with the MBA in the same room as the TC, change the wireless name to TC24ghz and TC5ghz so you have different names for both bands and see if that doesn't help.. try to connect to this band and then the other.
Use WPA2 personal security.. password 8-20 characters mixed case and numbers.. no non-alphanumerics.
Do not hide the wireless.. that is against the code and simply leads to issues.
If you still have issues.. post back.. does the MBA work ok on other routers or wireless access points??

Time Capsule and iTunes full backup problem

Hi,
Every time I add something to my iTunes library the time capsule does a full backup of the entire library rather than just doing an incremental backup.
This has only been happening for the last month or so but it is very annoying and has resulted in my 2TB time capsule starting to delete older backups!
Any ideas why this might be happening and any suggestions on how to solve it?
I could delete all the previous backups and start again but would prefer not to have to do that.
Thanks,
Anthony

have a look at this user tip.

Time Capsule and Unexpected Double NAT problem

I have had a Time Capsule setup and working fine for about 2 weeks. The Time Capsule is the only router on my network and connects to a Motorola Surfboard Cable Modem which as far as I know has no router capabilities and serves up the IP address that it gets from Comcast.
All of a sudden this morning I get a "Double NAT" error message in my Airport Utility window. I cannot figure out any reason for this to happen, since the Motorola Surfboard doesn't act as a router at all.
What is going on? Is this a bug in the Airport Utility software or what?

I'm having this same issue. Resets, hard resets, and unplugging the ISP antenna did not resolve it. I was using an old AEBS G as my DHCP server, with the TC patched into it in bridge mode.
Today, I decided I wanted the TC to be the DHCP part of the network, and the AEBS G as the bridged AP, but it just won't work no matter what I do. The TC is now getting the WAN from my ISP's wireless antenna, which I'm pretty sure has no NAT capabilities. My ISP does block ports, though, and maybe that's what's confusing the TC.
Connectivity is all good, everything works, I just have this Double NAT error that I can't get rid of.
Any ideas?

Time capsule and Bell internet hub

Just changed services from Rogers to Bell, but can not seem to connect my time capsule or airport extreme. How should I set up?
Any help would be greatly appreciated. Thanks

Do a full factory reset of the TC.. this is important when you change ISP.
Power down the router.. hold in the reset with a bent paperclip, toothpick etc.. power up the TC without releasing the reset.. keep holding for about 10sec until the front led flashes rapidly. Then do a new setup.
If you are supplied with a modem router.. setup the TC / AEBS in bridge mode.
If you have a pure modem, then the TC or AEBS has to be in router mode.. whichever is plugged directly to the modem.
If it is a cable service and pure modem, you must turn off the modem as well. This is required because the single IP that is given has already been captured by whatever computer or device was connected to it.
Sometimes 5min is enough.. sometimes 15min.. or more is needed.. it depends on the service and provider.

Time Capsule and Windows XP connectivity problems

I installed Windows XP on my Mac Book and use Boot Camp to run a Windows program I need for work. It worked fine until I updated to Time Capsule 802.11n. Now I am not able to connect to my network with the Windows portion. I believe I have SP2 installed. Any suggestions? The Mac side works fine.

Can you please let us know what you've attempted so far and it has failed? Have you already installed Airport Utility on your XP computer?

Anyone else have time capsule and BT home hub 3 problems

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