Anyone else having DSL slow down in Queens (zip 11366)

Only getting 800 to 900k when I have a 3MB plan. This is regular Verizon DSL and not FIOS. It has been going on for at least a week but maybe longer and I just didn't notice it.
Verizon thinks there is a problem with the line but in the past this has happened, it was always some sort of line slow down on their end. Last 2 technicians that came here for similar problems years ago did nothing except waste time. The guy was actually checking to see if my computer was infected with virus. The problem was never solved and it went away after awhile.

If you're on 3MB plan and geting only 1.01MB, we're both having similar problems. I don't have a phone problem but I am using a landline though.
When I called Verizon earlier, there was a recorded message with service problems in BK. BK and South Queens are very close. It could be related to that.

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Anyone else having EXTREAMLY slow broadband tonigh...

Anyone else having EXTREAMLY slow broadband tonight?
I've been through to the help desk twice, both of the times, them doing nothing but "change the wireless channels" which they havent because upon checking them on the hub page, they are the same...but hey ho.
After multiple restarts, hard reboots, soft reboots, wireless connection, wired connection, all devices in the house hold are running at an extreamly slow pace on the internet
a ping to google is bring up a response time of 4000ms...the help desk say they are resetting the "connection profile" at the exchange which is going to take 48 hours...

ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 01:27:30
Downstream
1,824 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Fast
Noise margin (Down/Up)
6.0 dB / 21.0 dB
Line attenuation (Down/Up)
61.5 dB / 31.5 dB
Output power (Down/Up)
2.7 dBm / 1.5 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 6
CRC Errors (Down/Up)
845 / 3
HEC Errors (Down/Up)
275 / 0
Error Seconds (Local/Remote)
775 / 4

Anyone else having consistently slow 4g in seattle's north end?

I live in Bothell, Wa in zip 98021, and work in north Seattle, zip 98105. The 4g on my HTC one is absolutely horrible, ranging on speed tests from .5 mb to .75 mb download at any time of day in any area I go to. Are others experiencing this, too? It is useless to pay the high price for a data plan when I can't do much online! I am wondering if t mobile is faster in this area?

Hello,
Thanks again for the response. To clarify, when I am doing these tests I
have wi-fi turned off, connected to the internet via the 4G connection.
Often times especially at home, I have to turn off 4G and turn on wifi to
get a decent speed, since the 4G is often so incredibly slow.
The phone is an HTC One, it is sealed with no removable plates or anything,
so as far as I know there is no SIM card to remove. I have restarted the
phone in an attempt to troubleshoot this issue with the same results.
I have been doing more testing, and finding that when I am at work, when I
turn on 4G lately at the more off hours (such as at 6:30 AM) the 4G is very
fast- getting over 25 MB. However at my home when using 4G I have never
achieved speeds anywhere near that- and consistently during the more busy
times of day (late afternoon and evening) the speeds are very slow, at 1MB
or less. Sometimes if I test at home later, such as around Midnight, I
will get higher speeds of 3 or 4 MB, but that is as good as I have seen
through 4G at my home- and again that is only during the more off hours
when the towers would seemingly be less busy.
Could it be a signal issue in the area? Could the tower in the area be
overloaded at peak times causing this kind of slowness?
Thanks again for your time!
Josh
On Wed, Aug 20, 2014 at 5:24 AM, Verizon Wireless Customer Support <

Purchased my computer just before new ones came out in Oct. It runs slow and shows Gray screen sometimes when I open it. Anyone else having this problem?

I have a new but 2010 model. It operates very slow and has gray screen occassionaly. One store said it's "safe sleep", the other graphic board. Is anyone else having this problem with computer only 4 mos. old?

Your problems may be caused by software or hardware, including the gray screen and the slowness. The intermittent gray screen is a puzzler and probably is hardware. TUSL2C’s diagnosis may be right on the money. A question is how to isolate it to HW or SW that so you can get good service?
The obvious cheap and easy fix is to replace that cable but I don’t think you can do that because it is under warranty. There are other ways to isolate the problem that won’t void the warranty.
If the disk turns out to be healthy and it continues to boot to a gray screen then that will be a sign that internal hardware, other than the disk, is to blame. Since they are blaming it on software we will be able to test it with a pristine OS X installation that has no 3rd-party software to blame.
> They are calling it "Safe Sleep Mode" and that happens if I don't use the machine within 4 hours.
The machine should go to sleep and wake up almost instantly every time without a gray screen. If you can demonstrate the problem reliably by putting it to sleep and waking it up then that will be most useful. We will show it failing on pristine OS X software without 3rd-party mods to prove it is an Apple problem. Similarly if you can reliably show the gray screen from a power-on boot that will help.
My first question is do you have a current Time Machine (or other) backup? If not you should create one before we get to steps that could stress the disk. If it is a faulty cable or a faulty disk then the system could stop functioning at any time. It is always prudent to maintain a current backup and especially important when the system is sick. If you do not have a Time Machine (or other) backup then post back for instructions on how to create one.
In the mean time please download and run Etrecheck and post back the results.
http://www.etresoft.com/etrecheck
This will indicate possible software compatibles and other details that may be helpful in a diagnosis.
Also run disk diagnostics with Disk Utility. This will check if the disk and filesystem are healthy.
From the Finder, pull down on the Go menu to Utilities. This will open the Applications > Utilities folder.
Then run Disk Utility.
Click on the upper left disk icon.
Does the S.M.A.R.T. status say “Verified”.
If not the disk/SSD is unhealthy and needs to be replaced.
Click on the icon indented below, usually called “Macintosh HD”.
Verify Disk.
If it finishes with a green “OK” message then all is well with the disk.
If it shows errors in red then you may have found a problem.
Click on Repair Disk Permissions.
It will give lots of messages in black and white, which are OK.
If it gives any messages in red then there is an issue to address.
It will be useful to have some test that shows the slow speed that uses standard OS X applications such as Pages, Numbers, Presenter, iTunes, iMovie... or even just the Finder opening windows or starting applications. We can then use that test when isolating the source of the slowness.
How many seconds does it take to boot from power-on to either the login screen or the Finder is up? Please time that. It is a good speed test. If it is over a minute then something is wrong.
One way to isolate the issues will be to sandbox it using another disk to test what happens with different software on different hardware disks in different locations. That will not void the warranty.
But before going there or proceeding further let’s look at the Etrecheck and Disk Utility results, ensure the system is backed up, and then try some other standard tests.

I have been using Firefox for many years now and really like it, now the version 4 is extremely slow, anyone else having the same issue?

I upgraded to version 4 last week and find it extremely slow compared to the previous version - like so slow that some pages do not even load. I have downloaded and gone back to version 3.6.17 and everything is back to the normal I have known for years with Firefox and it is really fast again...so now I know that there is nothing wrong with my computer and that the supposedly very very fast version 4 is much much slower than the previous version 3.6...so what gives? I'm not keen on going back to the new improved version 4, though I know it will not be supported soon...anyone else having the same issue?

Having the exact same problem here.
-Mac OSX
-3.6 worked great
-I tried the 4 beta, got rid of it because it was so slow
-When it upgraded to 4 is VERY slow and freezes often
-Appears especially slow on sites with flash (ie http://www.bbc.co.uk/news)

Since installing OS X Mavericks photoshop runs so slow I can hardly use it....anyone else having this problem?

since installing OS X Mavericks photoshop (CS6) runs so slow I can hardly use it. Is anyone else having this problem?

The post above is only partially true. There are many people that have install Mavericks over the top of a older version of OS X and haven't experiences any problem. Then of course there are others that have experiences many different problems.
Do you have a Time Machine backup from before you installed Mavericks? If you do, and you should, you can restore your system from that TM backup and then do a clean install of Mavericks on either an external drive or a second partition on your internal drive then use the Setup assistant system to copy over your setting files and apps from your older OS X version. You can then TEST that clean Mavericks install for any compatibilty problem before you commit to it totally.

Ever since I updated my ipad2 and iphone5 to ios8, both devices are running slow, apps take forever to download (Google is STILL downloading on both), and they freeze/crash. This is VERY frustrating! Anyone else having the same problems?

Ever since I updated my ipad2 and iphone5 to ios8, both devices are running slow, apps take forever to download (Google is STILL downloading on both), and they freeze/crash. This is VERY frustrating! Anyone else having the same problems?
Message was edited by: Rkkshea

Had same problem on my iPad2 with the original 8.0 release. I ended up wiping it completely clean and doing a reset and restore from backup. That seemed to fix my issues. I had the same problem when 7 came out and did the same wipe and restore to get everything working well.

Since downloading Mavericks last week my Mac is very slow. Anyone else having this problem? Any suggestion as to speeding things up?

Since dowloading Mavericks last week my Mac is very slow. Anyone else having this problem? any suggestions as to what to do to speed things up?

It will help people help you better if you post your iMac variant and Mac OSX version. Please do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info" button. That will give this window:
The model is in the line I've indicated with the red arrow. Please also post the results for "Memory" and "Processor."
DO NOT post the serial number, however.

HT4623 Is anyone else having issues with scaling down photos to fit the screen for home and lock screens with ios7??

Is anyone else having issues with scaling down photos to fit the screen for home and lock screens with ios7?? Installed ios7 this morning. Tried to use one of my photos from camera roll as background for lock screen and I can't scale the photo to fit the screen. Never had a problem before and now when I pinch the photo to get it to the right size of the screen, it won't stay that way. The photo is enlarged way beyond the screen size so it doesn't look right. Does anyone know how to fix this?

Hello, cliffiapp4.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when experiencing this issue.
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding
http://support.apple.com/kb/TS3281
Cheers,
Jason H.

Is anyone else having difficulties with the Appstore not loading, iTunes store being unresponsive, and iTunes radio being down constantly today?

My itunes store is having connectivity issues and my net connection is fine. My appstore is also coming up blank rather frequently as well. Also I have not been able to get my itunes radio to work - saying an internet connection problem - again not the issue. Anyone else having these issues?

It sure is...all three keep acting very wonky. I'll be able to access the store from my macbook and then browse then not be able to connect. Same goes for app store....
As for itunes radio....seems a hot topic for everyone.

Is anyone else having problems running Flash Player on Mountain Lion?

After installing Flash Player on my MacBook Pro running Mountain Lion, my computer started crashing when I put it to sleep. When I uninstalled Flash, I no longer had the problem. Is anyone else having problems like this with Flash Player? Is this an issue with Mountain Lion or Adobe? Is there a fix for it, or am I just out of luck with the prospect of running Flash Player on my new Mac?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Installed 10.5 and when I go to my library list (recently played, purchased, videos and ect.) I won't let right click gives me a restricted symbol? I have to open it a different way. Anyone else having this issue?

Installed 10.5 and when I go to my libary list to click open the selcted name (recently played, purchased, videos and etc.) I get a "restricted symbol" and it won't open. I have to open in a totally different way now. Anyone else having this problem? Can figure out what happened!!

1) When I go to the apple.com website my computer will either be really slow or freeze my whole system down to where I have to reboot my computer again. This does not happen all the time but when it does operate it is molasses slow.
By any chance, are you uswing Kaspersky security software?
If so, see:
[With Kaspersky Internet Security 2011 installed on my computer the website apple.com is imaged incorrectly. What should I do?|http://www.kaspersky.com/support/kis2011/all?page=14&qid=208282422]

Exchange email will not work after IOS 5.1 update. Anyone else having same problem. Its been three days now I cannot get mail.

Exchange Email not working on Iphone 4S is anyone else having the same problem and is there a fix for this?

@ w3nitro
I'm having the same issues, except only one of my Exchange accounts took a dive after upgrading to iOS 5.1. My Gmail account (set up as Exchange) works flawlessly but my native Exchange account (work e-mail) stopped working after the update.
Post update to 5.1: (work Exchange account) I could view my inbox and view individuals emails in the inbox, but I was unable to send any emails. Mail started asking for my password after the update (for the affected Exchange account) but once entered, it failed to verify.
I completley removed the Exchange account and rentered all the account settings but again, failure to verify any information. I was hoping my password might have changed but it did not. Also, maybe the IT guy at the office (not very bright) changed some settings but the only difference is the new iOS update.
And while playing with the iPhone trying to make it work again, I noticed something really weird. Old emails (2-3 weeks) from multiple email accounts to include the inop Exchange account started showing up again on the pull down notification menu. I would clear these out of the notificaion menu but they always kept reapearing; very strange.

Anyone else having WiFi problems with the IPod Touch 5th Generation?

I upgraded my old IPod Touch 3rd Generation to a 5th Generation yesterday. I've noticed however that for some reason the wi-fi connection on the 5th Generation drops off all of a sudden for no reason at all and I can't figure out why. Anyone else having similar problems? If so what did you do?

Does the iPod connect OK to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect OK?
Did the iPod connect before?
If only your network then it could be a problem with your network
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.

After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.

IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost

Anyone else having DSL slow down in Queens (zip 11366)

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