Anyone else having EXTREAMLY slow broadband tonigh...

Anyone else having EXTREAMLY slow broadband tonight?
I've been through to the help desk twice, both of the times, them doing nothing but "change the wireless channels" which they havent because upon checking them on the hub page, they are the same...but hey ho.
After multiple restarts, hard reboots, soft reboots, wireless connection, wired connection, all devices in the house hold are running at an extreamly slow pace on the internet
a ping to google is bring up a response time of 4000ms...the help desk say they are resetting the "connection profile" at the exchange which is going to take 48 hours...

ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 01:27:30
Downstream
1,824 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Fast
Noise margin (Down/Up)
6.0 dB / 21.0 dB
Line attenuation (Down/Up)
61.5 dB / 31.5 dB
Output power (Down/Up)
2.7 dBm / 1.5 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 6
CRC Errors (Down/Up)
845 / 3
HEC Errors (Down/Up)
275 / 0
Error Seconds (Local/Remote)
775 / 4

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