Anyone else not able to print a return label in MyVerizon?

Ordered a phone 9 days ago and it's not working out. Directions in the box say to go to verizonwireless/printlabel to print the return label. When I click the Print Label button I get 'Error - Service not available. Please try again later.'. Anyone else have this issue?

No I don't look for would, could or should in the links information.
If that is the policy written by Verizon then that is what it is.
Could a store make an exception? Could. Will they, maybe or maybe not.
I have been with Verizon way back to the time of Bell Atlantic and I never in my experience returned anything back via online mail shipping. I always use the store for my phone purchase.
The official policy is at the link I gave. No wishing it away is going to make a store take the phone there versus sending back via return label. If that was the case everyone would be going to a corporate store to return devices. People are not doing that.
Good Luck

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