Anyone Else paying top tariff for an inadequte ser...

Hi. I would just like to ask if anyone else is having the issues that I'm experiencing with BT.
I have been with BT for many years & have had the same problem all this time. Basically I have a problem with my broadband speed. BT's website tells me one thing but yet the service I was promised by their own website is non-exsistant yet I'm paying for that top service. I get told I should be receiving 75-80Mb Download speed on a cable (that is how they con people that don't know much about the web). However even on a cable I am only getting a max 45Mb. This is where it gets interesting from the cabinet at the bottom of my street to my exterior house wall the speed is 75Mb! So for all of 6 feet from that exterior wall to my home hub (Ver 3) I am losing 30Mb. BT don't seem interested in this & don't want to help me resolve this issue. All they say is that if the hub is faulty they will replace it with a new (ver 5) hub, but I have to take on a new 12 month contract, which I am not prepared to do! Can anyone tell me where I stand if I want to pursue this matter in a court of law or on a consumer programme or with Offtel/Offcom? After 16 years on & off I am at my wits end & this is causing so much mental stress!

Can you run this checker and post back a screen shot of the results
http://www.dslchecker.bt.com/adsl/adslchecker.welcome
and use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down.
http://speedtest.btwholesale.com/

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