Anyone ever seen this before?  Any ideas? Any fixes?

My wife used her iPhone on Friday night, and on Saturday morning when she went to use it, it wouldn't power on. After many long home+power button attempts, it finally came up to the Apple logo... but then it went berserk. The screen started scrolling through a full white screen, then fading to white & gray, then to all black, then back to white, then to red, yellow and blue lines all over, etc. Here is a video showing what I am talking about: http://ellishome.org/crashscreen.mp4
So, what the heck is this? The phone doesn't register in iTunes at all (so I can't restore it), and the large majority of the time it won't even turn on at all. We just got the phone as a refurb from Apple 2 months ago... could it be possible that we just got a bad phone? It has had power-on issues ever since the first day we got it, but this is the first time it has gone crazy like this.
Message was edited by: caliguian

Hi,
If you can't restore, try the troubleshooting help here.
http://support.apple.com/kb/ts1445
It has had power-on issues ever since the first day we got it
We just got the phone as a refurb from Apple 2 months ago
It's still under warranty. If you can't restore the phone from the instructions at that link, take it to an Apple store or Apple certified repair provider.
I watched your video. Definitely something wrong...
Carolyn

Similar Messages

  • Anyone Ever Seen This Before?

    Hello,
    Has anyone ever seen this before: http://digitalmarketing1.com/MacErrorPicture.jpg
    Running an IMac Intel Core 2 Duo 2.33 GHz, Microsoft Entourage 2004 for Mac v 11.3.6.
    Opened Entourage and selected some of the tons of spam > hit Delete and there you have it! Wasn't really sure how to answer this one! It was like a Bill Gates trick question for Mac users. I had to have someone else come in the office to make sure I wasn't having a stroke or something.
    I did eventually select the highlighted button after a coin flip, but to no avail. Nothing happened. Selected the other button then thinking that MUST be the right answer! Nothing...
    Finally, an end task was the right answer. Seems to have gone away for now, but Entourage still crashes quite often. Rebuilt email, repaired permissions, etc. Nothing appears to be wrong, but clearly something was amiss.
    Any ideas?

    An unexpected exception has been detected in native
    code outside the VM.
    Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
    occurred at PC=0x92150b9
    Function name=(N/A)
    I get this error when I call the same native function
    twice.Yes, many people have seen it many times when doing JNI.
    The usual reasons;
    -In the vast majority of cases (think 99.9%) there is a bug in the C/C++ code that does JNI. As usual a pointer is the problem.
    -Very, very rarely there might be a problem with something else. Like the jvm or a third party library.

  • Restart Needed Warning...anyone ever seen this before?

    I've owned my MacBook for nearly 5 years now, and this is the very first time I've ever received this notification, so needless to say I'm a bit skeptical of it. Please let me know if this is "normal" or whether I should be suspicious of it.
    PS--Sorry for the very poor quality of the picture.

    About "You need to restart your computer" (kernel panic) messages
    Kernel Panics on Startup
    OS X- About kernel panics
    OS X- How to log a kernel panic

  • Has anyone ever seen this?

    Ive been having major problems with my ipod
    -making a scratching sound when trying to load
    -Folder with exclamation point is showing
    -cant get to play any music whatsoever.
    So I been on here for about 5 hours trying to figure it out
    I tried reseting on the computer. that worked until I tried to reload my songs on the ipod.
    So I got rid of all ipod updaters on my computer and reinstalled the newest one.
    and now this happened
    http://img72.imageshack.us/img72/6141/ipodservice9hb.png
    Has anyone ever seen this before?
    Can anyone help me out?
    thanks
    sorry if this is the wrong forum

    Well Tyler....I've seen something like your problem before, but i'm afraid i can't be of much help. I saw the problem because it happened to me before, and my iPod needed to be sent into Apple for repair, i believe they need to reconnect the hard drive on it....well hopefully someone here can help you out, because mine was a matter of being sent in.

  • TS1717 I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    Hi pholewinski!
    I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Has anyone ever seen this error

    We just launched a vaccation tracking app with a coldfusion
    front end and an access 97 backend (dont ask). The app was tested
    for over a month and passed all tests. However we never tested for
    volume, or amount of users hitting the app. On the backend, we have
    an access table linked to a text file. Again, this tested out
    perfectly over the past month. This morning after release to the
    entire company of about 2,000 people, users began reporting this
    error:
    The text file specification 'EmployeeList Link
    Specification6' does not exist. You cannot import, export, or link
    using the specification.
    Some users logged in to the app successfully and some
    recieved this error. For those that recieved the error, we had them
    back out and re-login and then the app worked just fine.
    Has anyone ever seen this or have a guess as to what is going
    on?

    Hi,
    The right way would be to use a "real" database server.
    But you can test if db-caching can improve the issue.
    With each <cfquery> you can set a cachedwithin
    parameter. Using that should allow you to query the Access db once,
    and then have CF keep the query results in memory (for the DB as
    well as the text-file).
    You could query the complete database with no filtering this
    way, and then filter the data using QueryofQuery to output only
    records for specific users/groups/regions.
    You also need to make sure the settings in CF admin are
    configured right for this.
    The more often the database content is updated, the slower
    this solution will get though.
    cheers,
    fober
    ps. for the cachedwithin parameter in the query set a
    timeframe of forever, so the recordset never gets updated, and then
    actually execute a new query to update the recordset at the end of
    your "save a vacation" or "updated a vacation" functions. This way
    the app would only read the db when a real change to the records
    occurred.
    But like I said with 2000 users, even that may not be enough
    to get the app performing.

  • Just upgraded to 6.1 and immediately lost Dolby Digital 5.1 sound when streaming Netflix. Anyone else experience this? Any fix? Thanks!

    Just upgraded to 6.1 and immediately lost Dolby Digital 5.1 sound when streaming Netflix. Anyone else experience this? Any fix? Thanks!

    You're not the only one. I'm having the same problem, currently no solution is known.
    See this thread: https://discussions.apple.com/thread/6012766

  • My iphone is in permanent super zoom mode; can't get to apps or anything; has anyone ever seen this?

    my iphone is in permanent super zoom mode. I can't get to apps, phone,or anything. Have tried powering down, resyncing, and i have the latest software update.  Have never seen this before.

    After you do what wjosten said, to disable zoom:
    Settings > General > Accessibility > Zoom > OFF

  • Any Ozone/Ozonic users ever seen this before?

    So I just got an M-Audio Ozonic FireWire Interface/MIDI Controller to use with Logic 7.2. Everything works great except for the following strange problem:
    The Ozonic has a total of 4 inputs and 4 outputs cabled like this:
    Input 1 = Balanced XLR input - Shure SM58 Mic connected
    Input 2 = Balanced TRS 1/4" input - Guitar connected
    Input 3 = Unbalanced Line input TRS 1/4" - UNUSED
    Input 4= Unbalanced Line Input TRS 1/4" - UNUSED
    Outputs 1 & 2 = going to my powered monitors
    Outputs 3 & 4 = UNUSED
    Sounds simple, right? Now here's the problem:
    With my mic plugged into input 1 and my guitar plugged into input 2, I can clearly HEAR the output of both inputs in my monitors; also, when looking at the M-Audio software mixer or the Ozonic's physical LED's, I can see the mic as INPUT 1 and the guitar as INPUT 2, which matches exactly with how everything is cabled up. I replicated this in the Logic Environment by creating 4 separate Audio Objects - one for each input 1 thru 4 - and setting the output of each to OUTPUT 1-2.
    However, inside Logic, a strange thing happens: when I play the MIC plugged into INPUT 1, it shows up in Logic as INPUT 3. Similarly, the Guitar plugged into INPUT 2 shows up in Logic as INPUT 4. When I plug them into Line Inputs 3 & 4, Logic sees them as INPUTS 1 & 2! So for all intents and purposes, the Ozonic seems to be working fine, but for some reason, Logic seems to cross INPUTS 1 & 2 with INPUTS 3 & 4, even though all indicators outside Logic point to the contrary. I've been over the audio setup within my Environment many many times and I can't see any reason why this is happening. It's not a huge deal since all the inputs do work, but it seriously bugs me trying to figure out where the cross-up is.
    Has this happened before for any other Ozone/Ozonic users? Or have I got something screwed up in my environment?
    Any suggestions would be greatly appreciated!
    Thanks,
    Ken
    MacBook Pro "LAILA" - 2.16 GHz MBP, 2 GB, 256 MB VRAM, 100 GB/7200 RPM HD   Mac OS X (10.4.5)  

    First, make sure you have the latest drivers for the Ozonic installed. As of this writing, the latest version is 1.7. It also updates the firmware in Ozonic.
    In order to single out the problem, go to Audio/MIDI setup (Applications/Utilities) and set Properties For: to Ozonic Multichannel. You will see two sets of four sliders and mute checkboxes, one of the input and one for the output. Now mute, say, input #2. If the guitar disappears, then the problem is with the environment layer in Logic (make sure you have the Monitor Level knob on the unit turned all the way to the left).

  • Sometimes my arrow keys stop working in Firefox; has anyone else seen this? Any ideas on what could be causing this?

    Fairly often when I'm using Firefox I'll suddenly find that the arrow keys have stopped working. I could be typing something in a text box and using the arrow keys to navigate the cursor, or I could be using the arrow keys to scroll a page up / down, or anything else, or trying to arrow down through the menu bar selection. It doesn't matter; the arrow keys are completely ignored everywhere within the Firefox program -- except for one case: If I press and hold an arrow key long enough for the auto-key-repeat to kick in, then the arrow key will be recognized and the appropriate response will be performed -- but only rapid-fire, and only for as long as I hold down the arrow key.
    When this problem occurs, it's only within Firefox. When I switch over to any other programs that happen to be running, the arrow keys behave normally.
    The problem happens often, but not necessarily every time I run Firefox.

    I'm having the same problem. I tentatively blame the Adobe Reader plugin. In the current browsing session, the problem occurred when I opened a PDF. As soon as I disabled the Adobe Reader plugin, it went away. I've disabled the plugin and I'll see how things go. I'm running FF7.0.1 on WinXP SP3 with Adobe Reader 10.1.1.33. (I can confirm I'm not accidentally enabling Caret Browsing.)

  • Has anyone ever seen this happen to a macbook pro screen before?

    I'm going to try and include a pic of this . Suddenly, It seems like the bulb that lights the apple logo on the top of the case has burned through the lcd display, resulting in what looks like a freshly lit kitchen match right in the middle of my screen. This macbook is only 4 months old and will be going back to apple for a screen replacement. The apple tech guy that I spoke with on the phone said that there are no previous records of this occuring before. /Users/john/Pictures/IMG1101.JPG/Users/john/Pictures/IMG1102.JPG

    OK... I uploaded photos to photobucket. See if this works
    http://s512.photobucket.com/albums/t327/gilvie-photos/

  • Has anyone ever seen this message?

    Can anyone give me any info on it? Is it something I have misconfigured on my gateway?
    Thanks,
    BR
    Mar  9 00:02:28.142 PDT: ISDN Se0/0/1:23 Q931: RX <- STATUS_ENQ pd = 8  callref = 0x00A5
    Mar  9 00:02:28.142 PDT: ISDN Se0/0/1:23 Q931: TX -> STATUS pd = 8  callref = 0x80A5
            Cause i = 0x809E - Response to STATUS ENQUIRY or number unassigned
            Call State i = 0x0A
    Mar  9 00:02:28.194 PDT: ISDN Se0/0/1:23 Q931: RX <- STATUS_ENQ pd = 8  callref = 0x009E
    Mar  9 00:02:28.194 PDT: ISDN Se0/0/1:23 Q931: TX -> STATUS pd = 8  callref = 0x809E
            Cause i = 0x809E - Response to STATUS ENQUIRY or number unassigned
            Call State i = 0x0A

    Hi Brent,
    Please refer to this guide for q931 cause codes.
    http://www.cisco.com/c/en/us/support/docs/dial-access/integrated-services-digital-networks-isdn-channel-associated-signaling-cas/8607-isdn-disc-code.html
    A cause i = 0x809E can be decomposed to:
    80 = normal disconnect
    9E = The status message appears in direct response to the receipt of a status inquiry message. As referred to the link given by Manish.
    Jack

  • Fault with MQ via JMSAdapter - anyone ever seen this?

    Hi all - I am able to communicate with MQ using the native MQ adapter, but in fact need to use the JMS adapter. I'm pretty sure I have everything configured OK, but when I try to produce a message from BPEL to MQ via the JMS Adapter I get the following:
    <bindingFault xmlns="http://schemas.oracle.com/bpel/extension">
    <part name="summary">
    <summary>com/ibm/disthub2/spi/ClientTranslate</summary>
    </part>
    </bindingFault>
    Note there are no exceptions in the log or anything - just the above bindingFault which seems to be referencing a class (client side or MQ side?).
    Any ideas?
    THanks
    Dennis

    The most likely cause for this problem is that your son's computer was set to a fixed LAN IP address that was within your router's DHCP server range.  With Linksys routers, fixed LAN IP addresses must be outside the DHCP server range.

  • Have you ever seen this before?

    just did an erase and install of 10.4.11. found my old bookmarks and now safari does this:
    any ideas? thanks a bunch
    dave

    Hi,
    Check in Font Book to see if you have any duplicate fonts installed?
    This [article|http://docs.info.apple.com/article.html?path=FontBook/2.0/en/fb1799.ht ml] explains what to check for and do if there are duplicates.

  • Has anyone ever seen this screen?

    Hi all,
    i am still trying to understand what this screen means. I am trying to log into my network drive (NAS) western digital mybook live but I need to fill in this screen and i have no idea  what my UN and PW is for the server 'localhost'.

    Thanks seventy one. i've tried every combination I can think of. So can I assume you have mnever been confronted with this screen? Has anyone?

Maybe you are looking for

  • FREE GOODS DETERMINATION IN RETURN SALES ORDER

    Hello SD experts, When i am creating return sales order with reference to original invoice document, system copies only the main item,however it is not copying the Free Goods item even though it is displaying both the line items while adopting throug

  • 11g Release 2  Installation: Error in creating link from ../bin/javaws

    While installing Oracle 11g Release 11.2.0.2 on a solaris 10 box, the installation fails on the copy phase with message below: INFO: creating link '../bin/javaws' for '/app11g/oracle/product/11.2.0/dbhome_1/jdk/jre/javaws/javaws' INFO: creating link

  • Media Sync

    I have problem with media sync.  It keeps saying that it can't connect to my device.  Has anyone figured out this problem?  Thanks!

  • User Certificate distribution with own CA via Afaria

    Hi there We have our own enterprise certificate authority Server (Microsoft Native). We have already been able to request user certificates, get them on the device and use them for WiFi-Access. Still we have some questions concerning certificate hand

  • After the iOS 6.1 update on the iPod touch 4th Gen no more app updates

    I can no longer download updates from the iTunes update page. It shows a number of updates in the label but no icons to download. I have tried a hard reset and signing out and back in to my iTunes account to no avail. Any other tips? Cheers Tony C. M