Anyone from Blackberry Reading this Forum? If so....

Hi there, just became aware of this forum after it being mentioned over on Crackberry.com.
Anyways, if you work for Blackberry and are reading this forum and this thread, then PLEASE take stock of all that is said in this Z10 thread over on Crackberry.com here:
What Tweaks do you want to see in next BB10 software update?
And. Please. Make sure it is thoroughly shared and heard at Blackberry...
Many of us *really love* our Z10's, but can't help but feel that Blackberry/RIM *yet again* came out with an imperfect awesome device.
Is it impossible to have a nearly perfect smartphone because, although the Z10 is the best smartphone on the market according to me and others, it certainly has MUCH to be desired? Is it impossible to add (or *return*) to the Z10 most if not all of the MANY MANY MANY really great features we miss in the 7.0 system outlined in the above thread, because if it had most if not all of those features, you would be selling a lot more devices over the coming months to-be-sure?
If I were you and worked for Blackberry, I would see that Thorsten Heinz et al knew that, for the benefit of its many Z10 customers and the future of the company, Blackberry should come out with some kind of serious PR and SOON to assure us that 10.1 or other future updates will add many of the features that kept so many of us afloat in the hopes for so long that Blackberry would come out with the very best device, while we now sit here wondering why Blackberry left out SO MANY features we loved and frankly depended on with 7.0 etc, making our Z10 imperfect.
If you do not, or you tell us that we will not see many of those features, or leave us wondering much longer, then it is hard to imagine that we will stick with you forever and that Blackberry will be the flagship of smartphones it could be and succeed.
Thorsten et al, you do want to keep and grow your customer base, don't you? You do want to strike real concern and embarrassment in Apple and Android, don't you? You do want to not have future repeats of last week's sell-offs of the BBRY stock because of one tech firms' downgrade of the company's future over false rumors, but rumors still, of a high rate of returned devices, don't you? You do want to hear loudly from us that you have the most amazing phone on the planet ever, don't you?!
Then please hear and acknowledge our feedback, and execute much more of what we as Blackberry fanatics came to expect in great anticipation of what has turned out to be a three-quarter-baked awesome smartphone, the Z10, please.

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Can anyone tell me if anyone from Apple reads these forums

*Can anyone tell me if anyone from Apple reads these forums and does anything about the issues experienced?* I still have a faulty proximity sensor, even after the latest download. I went to the Apple Store and they told me to stop using it with the leather pouch, but it doesn't make any difference. I even tested the test models in the store and they did the same thing.
*Has anyone been able to fix the proximity sensor fault on their phone so that it doesn't come on whilst your talking?*
Someone please help. I loved my iphone 3G, but the iphone 4 has caused me to become so disappointed with Apple. I'm even thinking of moving to the Samsung Galaxy, which has Google Android capability, moving background wallpapers, bluetooth capability, video capability that is compatible the a variety of media players (not just Quicktime), the ability to send business cards to non-apple phones and the ability to be used as a USB drive without needing wifi or itunes.

These Forums are mostly users talking with users, now and then you may see the grey Apple icon of an employee/genius posting and the purple Apple of a Forum host but they aren't here to pass on feedback.
The best way to make your point is to send feedback here:
http://www.apple.com/feedback/iphone.html

Does anyone from Adobe monitor this forum? Do they even care about this program?

I've clicked on many of the questions here as I try to learn how to use Story, but I have yet to see any responses from anyone at Adobe. It seems like they treat Story like an afterthought and don't care about its users. My frustration has grown more and more to the point now where I'm not going to use it any more, at least not until they add some basic functionality that is badly needed but missing. The tutorial section on Adobe TV, in one word, sucks. Badly. It's too bad, Story has some real potential, but Adobe has dropped the ball on it.

Hi CTL Video,
CTLVideo wrote:
I've clicked on many of the questions here as I try to learn how to use Story, but I have yet to see any responses from anyone at Adobe. It seems like they treat Story like an afterthought and don't care about its users.
I monitor this forum, as well as, Adobe Story quality engineers and other staff. I often see responses from the quality engineers. If you post specifics, we can try to help.
CTLVideo wrote:
My frustration has grown more and more to the point now where I'm not going to use it any more, at least not until they add some basic functionality that is badly needed but missing.
Have you filed any feature requests? Here's the link: http://adobe.ly/feature_request
That's the best way to communicate with the team.
CTLVideo wrote:
The tutorial section on Adobe TV, in one word, sucks. Badly. It's too bad, Story has some real potential, but Adobe has dropped the ball on it.
Feel free to create a separate post with suggestions on tutorials you'd like to see.
Thanks,
Kevin

Does anyone at Macromedia read this forum?

How can you put out an update that doesn't install correctly?
I have tried to install 8.0.1, then 8.0.2 and they MAY have
installed. Who knows! I still see "Dreamweaver 8.0" on the splash.
I am not running some exotic system; just XP, so where am I as far
as DW updates are concerned? And, from what I see on the forums, I
am not alone as far as problems are concerned...and, worse yet, I
don't see Macromedia/Adobe/whoever acknowledging that there is a
problem!
This scares the Hell out of me since I have quite a few DW
projects in my Macromedia folders and I can NOT afford to lose
them. Also a bunch of extensions.
Does ANYONE out there know what's going on?
FRUSTRATED...

Is DW running? What do you see when you use HELP | About
Dreamweaver, and
then click on the page that appears?
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"lwoods" <[email protected]> wrote in
message
news:e9lj79$2hv$[email protected]..
> How can you put out an update that doesn't install
correctly? I have
> tried to
> install 8.0.1, then 8.0.2 and they MAY have installed.
Who knows! I
> still see
> "Dreamweaver 8.0" on the splash. I am not running some
exotic system;
> just XP,
> so where am I as far as DW updates are concerned? And,
from what I see on
> the
> forums, I am not alone as far as problems are
concerned...and, worse yet,
> I
> don't see Macromedia/Adobe/whoever acknowledging that
there is a problem!
>
> This scares the Hell out of me since I have quite a few
DW projects in my
> Macromedia folders and I can NOT afford to lose them.
Also a bunch of
> extensions.
>
> Does ANYONE out there know what's going on?
>
> FRUSTRATED...
>

Does anyone from Apple read these forums?

If a representative from Apple would read these posts, doesn't it seem like all of us who are having the same problem (the iPod Mini not being recognized by iTunes 6.0.1) would have been fixed already? Check out the number of posts that ALL have to do with this same issue - going back at least a month. This HAS to be related to the most recent software version. Does anyone know of a way (other than calling customer support and being charged for the call) to contact Apple and let them know there is a widespread problem with the iPod Mini and the most recent version of iTunes?

I can't seem to get iTunes up and running on my PC and am not getting any reply - I get the strange message "The folder iTunes can not be found or created and is required. The default location for this folder is inside the My Music folder. From what I can tell it is there but am unable to get things connected and running even after a de-install / re-install of the software. Getting frustated now - anybody out there with a suggestion?
IBM Windows XP

Is anyone from Sun watching this Forum?

Why develop this feature if you're not going to support it?

I think the answer is "we don't freekin' care."

Does Adobe actually read this forum ??

Ok,
I have only been in this forum for 2 days (after calling adobe and being forwarded to this forum), but after looking through dozens of posts..... I do not see any posts by a Adobe support engineer or even a Adobe employee?
Does anyone at Adobe read this "support" forum?
since there is no phone support, no email support, and only support venue is this forum.

The previous responses are correct in that there is no guaranteed response to every question from an employee, but Adobe staff and Community Professionals are active in many topics and will respond where appropriate. You can identify the role of a user by the badge under their profile image, and I can see a number of employee responses within the last day across the Acrobat forums. There is no rule that an employee has to post here; some do and some don't but it depends on how busy they are. Adobe does not have dedicated support staff patrolling these forums 24/7 so the people posting here all have "proper jobs" to do, like writing the next version of your software.
Adobe Reader is a special case in that as a free product, direct support is limited. Users of free or evaluation software will be directed to these forums in every case, but if they require 1:1 support they can pay for an incident ticket via the link posted above.
I've checked your account and I can't see a specific question which hasn't been answered to some extent - please post details of your problem if you feel something hasn't been answered.

The more i read this forum the less i want an Iphone!

From reading this forum it is clear that the Iphone is absolutely riddled with problems. I would really love one but they seem to be so dodgy. Every 5 minutes there is a new page of people having problems with their Iphone!
Should i stick with my Nokia?

The iPhone is not riddled with problem.
What you have to keep in mind is that of the people who come here 95% of them are having an issue.
The best analogy I ever heard was that this is an iPhone hospital. 90% of the people/phones are sick 5% are here to help/doctors and 5% are visitors. You wouldn't walk into a hospital and think that 90% of the population was sick, would you? Of course not, because it wouldn't be a representative sample.
The vast majority of iPhone users are having a pleasant, problem free experience and thus never set foot in this forum. My iPhone works great with no issues, making me one of the "doctors."
Take this forum seriously but with a grain of salt
Message was edited by: Ansuz82

From reading this forum and my own it experance the HP "eprint" email server is flawed!

Having read on this forum and from my own experience only a limited number of email providers email addreses will be accepted by the eprint email address it certainly does not accept emails from hotmail.com and hotmail.co.uk they bounce almost before they are sent!!!
So own up HP I bought in to your sales BS and there certainly wasn't any caveats saying that you eprint system does it did not work with certain email providers.
I note that someone calling himself an interested employee of HP has been suggesting that its the providers fault, well I have been using hotmail for donkeys years and the only time my emails have bounced is when I have incorrectly entered the wrong send address configuration or the attachments were too large!
I am getting on, but for the life of me I cannot found any eprint support contact email address on their web page, is there one? or is HP hoping that their customers will sort out their problems for them?
For the record I can see my printer on line via the eprint web site and all the reports are correct so its not a fault at my end .
So HP if you actually monitor this forum get your act together and give us what your sales blurb said it would!

For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may
help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and
then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at
a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from
completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to
reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no
ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee

So does anyone from Apple read the posts on here

With the battery drain issues being experienced by so many, especially those with iPhone 5, I'm wondering if anyone from Apple may have actually read these posts.With all due respect to the experts, it is clear to me that the iOS 7.1 update is causing this problem. I have turned off numerous functions on the phone, done a full back up and my phone is practically useless. I shot a 2 min video last night and then replayed it. My battery dropped from 75% to 33%. It's time Apple got the finger out and fixed this issue.

I've got some tips for you to save up more battery:
-close apps by multitasking
-do NOT use brightness to the max
-do NOT keep bluetooth, cellular data, wifi on when you do not need it
Make sure that apple's working on this issue since so many apple users have reported this issue
Try taking your iphone to the nearest apple store and show them your iphone, they'll test it and i guess there's an internal problem because i highly doubt that the battery could drop 42% in 4mins

Does anyone from BT read these postings? Are there...

Reading all these posts regarding BT's latest inferior product, I've seen dozens of people leaving BT, or threatening to leave BT's broadband service. Does nobody at BT care about the number of customers they are losing, or risking losing, by the overselling and hype of a product that only works properly on their glossy TV adverts?
It's absolutely RUBBISH!!!
On Saturday I tuned in to watch the match of the season and, no disrespect to anyone from Norwich or the midlands, Norwich V Aston Villa exclusively live on BT is hardly a challenge to Sky Sports! Anyway, needless to say, it was hassle right from the start!! Click here, click there, watch this, choose this.....my mouse has never worked so hard!!
Eventually I saw an image which may even have been the image of a football match??
I still wasn't sure if it was indeed football at the point when I gave up watching! I couldn't see a thing (apart from error messages!). I wonder why, when you click on the 'help with player' message, there is such a long list of known errors??? Didn't BT want to sort out these issuse before they launched BT Sport? After all, the only people it is going to affect are BT customers!!! Why should they bother with us?
I'm pretty sure though that the people who pay extra to watch it via Sky aren't getting a single problem with it? Maybe it's just because they are paying extra???
Maybe it's my broadband that's at fault? Maybe I'm not getting the right speeds etc?? Who provides my broadband? Of course we all know the answer to this question!!!
BT, YOU NEED TO ANSWER YOUR CUSTOMER'S CONCERNS AND GIVE US WHAT YOU CLAIM TO PROVIDE AS A 'BONUS' TO YOUR CUSTOMERS!
I wonder will BT ever reply to any of these threads? Has anyone had a reply from BT? I'd love to hear.

nob2010 wrote:
Reading all these posts regarding BT's latest inferior product, I've seen dozens of people leaving BT, or threatening to leave BT's broadband service. Does nobody at BT care about the number of customers they are losing, or risking losing, by the overselling and hype of a product that only works properly on their glossy TV adverts?
Not true. It works fine for me and the great majority of customers.
It's a pity that some are having difficulties. A fair number of those have found solutions here, but usually when they've posted a rational account of their problem rather than an aimless rant.
You can click the white star next to this message if you think it was helpful.

Does anyone from Apple read these threads?

I've had a problem with iTunes for over a week now. Apparently, it's a very common problem: "iTunes has encountered a problem..." at which point it never launches. I've tried all of the fixes suggested by Apple and even some from some of the other posters; all to no avail. *** is going on here?!?! Does apple really want people to defect and try other products? I've had my mini for just over a year now and due to crappy battery life, I was contemplating getting a nano. Not anymore. Not until Apple fixes this issue. Apple, are you listening?

Hi Katrina, After browsing the Discussions forum for an answer to a question, I read with interest your replies to several people. I am a Mac owner and I, like many others, find it difficult to contact Apple directly... but that's another issue. So I'm turning to you (and/or the forum).
I see you are using PC & Windows XP - &, if I remember correctly, I think you responded to some iTunes questions. Basically, I want to set up my Mum's old PC (Windows ME) with iTunes. I know there are compatability issues.
I am working remotely from Mum's PC at the moment because it's in the shop getting an upgrade. The only specs I can remember are: Pentium II; 300mhz for something or other; 128mb ram; a good Sound Card; and 2GB (I think) for overall memory. Sorry, I just can't remember. Suffice to say, it's no super computer, but by all accounts should be reliable and capable.
The old PC is incompatable with the newer versions of iTunes software , so my questions are, "Would an older version of iTunes work, & if so, do you know if I can download it from Apple?"
I've only used this forum once before, and am not familiar with the etiquette. Hope I haven't done anything wrong in trying to contact you directly (I tried to email you but didn't know how or where to send it.) If I could have worked out how to contact Apple, I would have done so. It seemed that every link I tried would tell me that they were not there to answer specific questions of the type I have just asked of you??? Hope you can help,
Myles
eMac Mac OS X (10.3.5)

Do the Adobe Gods read this forum? ( sorry to blaspheme)

Self help is fine but I wonder if Adobe read the posts on this forum. There does not yet seem to be an official response to the flash player unresponsive plugin issue that is looming as REAL issue. Flash player is such an integral part of the web that I am amazed that there has not been a fairly rapid response from those who produce such wonderful products. I know we shouldn't whinge because its free but can someone please (bow, scrape, grovel) from Adobe heaven please try to address this very frustrating issue?

The Flash Player developers regularly visit this forum, and they do answer questions that are answerable.
I do believe you that you have a problem with Flash Player, and yes, many other users have posted similar problems.
The problem that Adobe has is that they cannot reproduce it. I cannot reproduce it. Software problems are very difficult to diagnose if they cannot be reproduced.
I remember one user who posted one or two years ago that he would always get Flash Player hung up or not responding when he has more than 2,500 Flash Player tabs open on Firefox. Well, that is certainly not something I am going to try and reproduce.
If you can tell what exact steps lead to your problem, maybe then the Adobe engineering team will be able to reproduce it.

ADOBE EMPLOYEES, DO YOU EVER READ THIS FORUM?

Do you, or is this just a way to make us users believe that you care?
I'm asking because I've read about some features and strange interface behaviours that a lot of people want/complain about for years, and everything's still the same.
Just want to know if I'm wasting my time or not.

Yeah, and I already sent them a revolted e-mail to the "Feature request / Bug report form" page (https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform). If you know any better place to forward this message, please tell me. Anyway, here's my angry letter, if you're curious about it:
"A question about feature requests
I apologize if this isn't the right place for this complaint, but I couldn't find any better place for it. I also apologize previously to you, the reader, if none of what's about to come isn't of your responsibility at all, but if that's the case, I ask you, please, to forward it to someone that has it, or even better, to someone with the power to do something about it.
I have lots of feature requests, but first I would just like to ask you something. What is the use of the programs's feature requests forums? I know forums are for discussion and help among users, but one would think these would be different, because naturally, you submit requests to the company, not to other users (although it can be interesting to see if they agree with you or not). I submitted a post a month ago asking you, adobe employees, if you ever read that forum (the Illustrator one). It now seems clear to me that you don't, since I got no answer. (Apart from the fact that made me suspect of this in the first place, which is the nonexistence of some features that have been asked for years).
So, my point is: either read what us users suggest, or don't even create such forums, since by doing that, you're just wasting our time, making us believe that you listen to your customers.
I hope you realize my respect for Adobe as a company has decreased enormously because of this and that I feel deeply offended, since basically, you're treating us users like idiots, we who take valuable time out of our working days in trying to help improve your products. And guess what? Microsoft, a company for which I didn't have much consideration for, and usually doesn't give a damn about design, accepted my feedback enthusiastically. Life's full of surprises, isn't it?
Hope to hear from Adobe soon (that's the least yo could do really, if not, just to say "Go kill yourself")
An outraged paying customer"

Does anyone from apple read these?

I'm just wondering if any tech people from apple read these threads.... wouldn't it be nice if they would chime in when questions could be easily answered by the authors of this great software?

We know more about how to solve issues than the guys Apple hires. Better than their programmers, better than their tech support lines, better than the "Apple Geniuses."
REAL WORLD experience and all.
Shane

Anyone from Blackberry Reading this Forum? If so....

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