Anyone have an answer to this one

I recently sold my G5 iMac, bought a iMac Core Duo.
I have since contacted apple, they deauthorized my old computer for the songs I bought, but now when I sign in to my account, the free song credits which I got with my Bose 'Sounddock' which usually show up beside my name in the top right corner of iTunes are not there since I recieved my computer.
note: the free songs were not there before I contacted iTunes, so I don't think the deauthorization has affected or caused the problem!
ALSO, I didn't want to purchase a song, just to find out weather I still have the free song credits!
iMac Core Duo   Mac OS X (10.4.4)  

Sorry for asking the obvious, but just to confirm, are you sure you're logging in using the same account name you used (or set up) when you redeemed the credits?

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       - com.microsoft.openxml.oleo
       /Library/Application Support/Microsoft/Office Converter Support/OfficeArt.framework
       - com.microsoft.openxml.officeart
       /Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app
       - com.microsoft.openxml.chartconverter.app
       /Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app
       - com.microsoft.openxml.excel.app
       /Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.framework
       - com.microsoft.openxml.excel.lib
       /Library/Application Support/Microsoft/Office Converter Support/Open XML for Word.app
       - com.microsoft.openxml.word.app
       /Library/Application Support/Microsoft/Office Converter Support/Open XML for Word.framework
       - com.microsoft.openxml.word
       /Library/Application Support/Microsoft/Office Converter Support/SmartArt.framework
       - com.microsoft.openxml.igx
       /Library/Application Support/Microsoft/Office Converter Support/pptfc.app
       - com.microsoft.openxml.powerpoint.app
       /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
       - com.microsoft.silverlight.sllauncher
       /Library/Application Support/ProApps/Internal Plug-Ins/ProFX/FxPlugWrapper.plugin
       - com.apple.QuartzComposer.FxPlugWrapper
       /Library/Application Support/hp/P1100_1560_1600Series/hp LaserJet Firmware Download Utility.app
       - com.Marvell.HP1100.Firmwaredownload.app
       /Library/Application Support/iWork '08/iWork Tour.app
       - com.apple.iWorkTour
       /Library/Automator/Add Attachments to Outlook Messages.action
       - com.microsoft.Automator.Add_Attachments_to_Outlook_Messages
       /Library/Automator/Add Content to Word Documents.action
       - com.microsoft.Automator.Add_Content_to_Word_Documents
       /Library/Automator/Add Document Properties Page to Word Documents.action
       - com.microsoft.Automator.Add_Document_Properties_Page_to_Word_Documents
       /Library/Automator/Add New Sheet to Workbooks.action
       - com.microsoft.Automator.Add_New_Sheet_to_Workbooks
       /Library/Automator/Add Table of Contents to Word Documents.action
       - com.microsoft.Automator.Add_Table_of_Contents_to_Word_Documents
       /Library/Automator/Add Watermark to Word Documents.action
       - com.microsoft.Automator.Add_Watermark_to_Word_Documents
       /Library/Automator/Apply Animation to PowerPoint Slide Parts.action
       - com.microsoft.Automator.Apply_Animation_to_PowerPoint_Slide_Parts
       /Library/Automator/Apply Font Format Settings to Word Documents.action
       - com.microsoft.Automator.Apply_Font_Format_Settings_to_Word_Documents
       /Library/Automator/AutoFormat Data in Excel Workbooks.action
       - com.microsoft.Automator.AutoFormat_Data_in_Excel_Workbooks
       /Library/Automator/Bring Word Documents to Front.action
       - com.microsoft.Automator.Bring_Word_Documents_to_Front
       /Library/Automator/Close Excel Workbooks.action
       - com.microsoft.Automator.Close_Excel_Workbooks
       /Library/Automator/Close Outlook Items.action
       - com.microsoft.Automator.Close_Outlook_Items
       /Library/Automator/Close PowerPoint Presentations.action
       - com.microsoft.Automator.Close_PowerPoint_Presentations
       /Library/Automator/Close Word Documents.action
       - com.microsoft.Automator.Close_Word_Documents
       /Library/Automator/Combine Excel Files.action
       - com.microsoft.Automator.Combine_Excel_Files
       /Library/Automator/Combine PowerPoint Presentations.action
       - com.microsoft.Automator.Combine_PowerPoint_Presentations
       /Library/Automator/Combine Word Documents.action
       - com.microsoft.Automator.Combine_Word_Documents
       /Library/Automator/Compare Word Documents.action
       - com.microsoft.Automator.Compare_Word_Documents
       /Library/Automator/Convert Format of Excel Files.action
       - com.microsoft.Automator.Convert_Format_of_Excel_Files
       /Library/Automator/Convert Format of PowerPoint Presentations.action
       - com.microsoft.Automator.Convert_Format_of_PowerPoint_Presentations
       /Library/Automator/Convert PowerPoint Presentations to Movies.action
       - com.microsoft.Automator.Convert_PowerPoint_Presentations_to_Movies
       /Library/Automator/Convert Word Content Object to Text Object.caction
       - com.microsoft.Automator.Convert_Word_Content_Object_to_Text_Object
       /Library/Automator/Copy Excel Workbook Content to the Clipboard.action
       - com.microsoft.Automator.Copy_Excel_Workbook_Content_to_the_Clipboard
       /Library/Automator/Copy PowerPoint Slides to the Clipboard.action
       - com.microsoft.Automator.Copy_PowerPoint_Slides_to_the_Clipboard
       /Library/Automator/Copy Word Document Content to the Clipboard.action
       - com.microsoft.Automator.Copy_Word_Document_Content_to_the_Clipboard
       /Library/Automator/Create List from Data in Workbook.action
       - com.microsoft.Automator.Create_List_from_Data_in_Workbook
       /Library/Automator/Create New Excel Workbook.action
       - com.microsoft.Automator.Create_New_Excel_Workbook
       /Library/Automator/Create New Outlook Mail Message.action
       - com.microsoft.Automator.Create_New_Outlook_Mail_Message
       /Library/Automator/Create New PowerPoint Presentation.action
       - com.microsoft.Automator.Create_New_PowerPoint_Presentation
       /Library/Automator/Create New Word Document.action
       - com.microsoft.Automator.Create_New_Word_Document
       /Library/Automator/Create PowerPoint Picture Slide Shows.action
       - com.microsoft.Automator.Create_PowerPoint_Picture_Slide_Shows
       /Library/Automator/Create Table from Data in Workbook.action
       - null
       /Library/Automator/Delete Outlook Items.action
       - com.microsoft.Automator.Delete_Outlook_Items
       /Library/Automator/Find and Replace Text in Word Documents.action
       - com.microsoft.Automator.Find_and_Replace_Text_in_Word_Documents
       /Library/Automator/Flag Word Documents for Follow Up.action
       - com.microsoft.Automator.Flag_Word_Documents_for_Follow_Up
       /Library/Automator/Forward Outlook Mail Messages.action
       - com.microsoft.Automator.Forward_Outlook_Mail_Messages
       /Library/Automator/Get Content from Word Documents.action
       - com.microsoft.Automator.Get_Content_from_Word_Documents
       /Library/Automator/Get Images from PowerPoint Slides.action
       - com.microsoft.Automator.Get_Images_from_PowerPoint_Slides
       /Library/Automator/Get Images from Word Documents.action
       - com.microsoft.Automator.Get_Images_from_Word_Documents
       /Library/Automator/Get Parent Presentations of Slides.action
       - com.microsoft.Automator.Get_Parent_Presentations_of_Slides
       /Library/Automator/Get Parent Workbooks.action
       - com.microsoft.Automator.Get_Parent_Workbooks
       /Library/Automator/Get Selected Content from Excel Workbooks.action
       - com.microsoft.Automator.Get_Selected_Content_from_Excel_Workbooks
       /Library/Automator/Get Selected Content from Word Documents.action
       - com.microsoft.Automator.Get_Selected_Content_from_Word_Documents
       /Library/Automator/Get Selected Outlook Items.action
       - com.microsoft.Automator.Get_Selected_Outlook_Items
       /Library/Automator/Get Selected Text from Outlook Items.action
       - com.microsoft.Automator.Get_Selected_Text_from_Outlook_Items
       /Library/Automator/Get Text From Outlook Mail Messages.action
       - com.microsoft.Automator.Get_Text_from_Outlook_Mail_Messages
       /Library/Automator/Get Text from Word Documents.action
       - com.microsoft.Automator.Get_Text_from_Word_Documents
       /Library/Automator/Import Text Files to Excel Workbook.action
       - com.microsoft.Automator.Import_Text_Files_to_Excel_Workbook
       /Library/Automator/Insert Captions into Word Documents.action
       - com.microsoft.Automator.Insert_Captions_into_Word_Documents
       /Library/Automator/Insert Content into Outlook Mail Messages.action
       - com.microsoft.Automator.Insert_Content_into_Outlook_Mail_Messages
       /Library/Automator/Insert Content into Word Documents.action
       - com.microsoft.Automator.Insert_Content_into_Word_Documents
       /Library/Automator/Insert New PowerPoint Slides.action
       - com.microsoft.Automator.Insert_New_PowerPoint_Slides
       /Library/Automator/Mark Outlook Mail Message as a To Do Item.action
       - com.microsoft.Automator.Mark_Outlook_Mail_Message_as_a_To_Do_Item
       /Library/Automator/Office.definition
       - com.microsoft.Automator.OfficeDefinition
       /Library/Automator/Open Excel Workbooks.action
       - com.microsoft.Automator.Open_Excel_Workbooks
       /Library/Automator/Open Outlook Items.action
       - com.microsoft.Automator.Open_Outlook_Items
       /Library/Automator/Open PowerPoint Presentations.action
       - com.microsoft.Automator.Open_PowerPoint_Presentations
       /Library/Automator/Open Word Documents.action
       - com.microsoft.Automator.Open_Word_Documents
       /Library/Automator/Paste Clipboard Content into Excel Workbooks.action
       - com.microsoft.Automator.Paste_Clipboard_Content_into_Excel_Workbooks
       /Library/Automator/Paste Clipboard Content into Outlook Items.action
       - com.microsoft.Automator.Paste_Clipboard_Content_into_Outlook_Items
       /Library/Automator/Paste Clipboard Content into PowerPoint Presentations.action
       - com.microsoft.Automator.Paste_Clipboard_Content_into_PowerPoint_Presentations
       /Library/Automator/Paste Clipboard Content into Word Documents.action
       - com.microsoft.Automator.Paste_Clipboard_Content_into_Word_Documents
       /Library/Automator/Play PowerPoint Slide Shows.action
       - com.microsoft.Automator.Play_PowerPoint_Slideshows
       /Library/Automator/Print Excel Workbooks.action
       - com.microsoft.Automator.Print_Excel_Workbooks
       /Library/Automator/Print Outlook Messages.action
       - com.microsoft.Automator.Print_Outlook_Messages
       /Library/Automator/Print PowerPoint Presentations.action
       - com.microsoft.Automator.Print_PowerPoint_Presentations
       /Library/Automator/Print Word Documents.action
       - com.microsoft.Automator.Print_Word_Documents
       /Library/Automator/Protect Word Documents.action
       - com.microsoft.Automator.Protect_Word_Documents
       /Library/Automator/Quit Excel.action
       - com.microsoft.Automator.Quit_Excel
       /Library/Automator/Quit Outlook.action
       - com.microsoft.Automator.Quit_Outlook
       /Library/Automator/Quit PowerPoint.action
       - com.microsoft.Automator.Quit_PowerPoint
       /Library/Automator/Quit Word.action
       - com.microsoft.Automator.Quit_Word
       /Library/Automator/Reply to Outlook Mail Messages.action
       - com.microsoft.Automator.Reply_to_Outlook_Mail_Messages
       /Library/Automator/Save Excel Workbooks.action
       - com.microsoft.Automator.Save_Excel_Workbooks
       /Library/Automator/Save Outlook Draft Messages.action
       - com.microsoft.Automator.Save_Outlook_Draft_Messages
       /Library/Automator/Save Outlook Items as Files.action
       - com.microsoft.Automator.Save_Outlook_Items_as_Files
       /Library/Automator/Save Outlook Messages as Files.action
       - null
       /Library/Automator/Save PowerPoint Presentations.action
       - com.microsoft.Automator.Save_PowerPoint_Presentations
       /Library/Automator/Save Word Documents.action
       - com.microsoft.Automator.Save_Word_Documents
       /Library/Automator/Save as Adobe PDF.action
       - com.adobe.Automator.Save
       /Library/Automator/Search Outlook Items.action
       - com.microsoft.Automator.Search_Outlook_Items
       /Library/Automator/Select Cells in Excel Workbooks.action
       - com.microsoft.Automator.Select_Cells_in_Excel_Workbooks
       /Library/Automator/Select PowerPoint Slides.action
       - com.microsoft.Automator.Select_PowerPoint_Slides
       /Library/Automator/Send Outgoing Outlook Mail Messages.action
       - com.microsoft.Automator.Send_Outgoing_Outlook_Mail_Messages
       /Library/Automator/Set Category of Outlook Items.action
       - com.microsoft.Automator.Set_Category_of_Outlook_Items
       /Library/Automator/Set Document Settings.action
       - com.microsoft.Automator.Set_Document_Settings
       /Library/Automator/Set Excel Workbook Properties.action
       - com.microsoft.Automator.Set_Excel_Workbook_Properties
       /Library/Automator/Set Footer for PowerPoint Slides.action
       - com.microsoft.Automator.Set_Footer_for_PowerPoint_Slides
       /Library/Automator/Set Outlook Contact Properties.action
       - com.microsoft.Automator.Set_Outlook_Contact_Properties
       /Library/Automator/Set PowerPoint Slide Layout.action
       - com.microsoft.Automator.Set_PowerPoint_Slide_Layout
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       - com.microsoft.Automator.Set_PowerPoint_Slide_Transition_Settings
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       - com.microsoft.Automator.Set_Security_Options_for_Word_Documents
       /Library/Automator/Set Text Case in Word Documents.action
       - com.microsoft.Automator.Set_Text_Case_in_Word_Documents
       /Library/Automator/Set Word Document Properties.action
       - com.microsoft.Automator.Set_Word_Document_Properties
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       - com.microsoft.Automator.Sort_Data_in_Excel_Workbooks
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    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
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    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
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    I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
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    Crashed Thread:  8  Dispatch queue: com.apple.iad.iadidmanager
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

    Hi there navicin79,
    You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    -Griff W. 

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    dawniedoodle

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    Best of luck.

  • Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

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    First, go install the MacOS 10.10 updates - you should be on 10.10.2.
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    10.10.1 did fix a crash in the open/save dialogs, but 10.10.2 still has some odd issues (mostly program errors coming from the OS code) in the open/save dialogs.

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    Hello nicolefromlisbon
    If the download link is not working to get your Pre-order, then report the issue to the iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

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