Anyone have any solutions on why Encore for Mac would crash at startup?
I've posted for other problems that I had with Photoshop over permissions and scratch disk errors, and once those got fixed, I thought Encore would be fixed, as the two are linked somewhat. Nope. Is there no special keys to hold or any files to delete to fix this? Here is my error report, which has my computer specs. I also have CS4 and 5.
Process: Adobe Encore [2997]
Path: /Applications/Adobe Encore CS5.1/Adobe Encore CS5.1.app/Contents/MacOS/Adobe Encore
Identifier: com.adobe.Encore
Version: 5.1.0 (5.1.0)
Code Type: X86 (Native)
Parent Process: launchd [168]
Date/Time: 2011-09-11 21:07:11.506 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: -47755 sec
Per-App Interval Since Last Report: 27 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 001595BD-8D37-4CEC-8BB4-421CD432D17D
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Update:
I tried uninstalling Encore CS5.1 for Mac using AppDelete, the reinstalling. This didn't help. So I went into the Encore CS5.1 folder and launched the "Uninstall Adobe Encore CS5.1" application that's located there. This allows you to choose which applications to uninstall. I chose only Encore CS5.1. Then I checked the box to remove preferences. After the uninstall was completed, I reinstalled Encore CS5.1. This seems to have done the trick. Now Encore works fine. I may have had a corrupt preferences file that AppDelete didn't delete, but which the Adobe uninstaller did.
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