Anyone having a crashing problem with the new Mac Pro?

I have a new Mac Pro purchased in January. I bought it as a front end to my very large mp3 library (170,000 mp3s and over 2,000 mp4s; media is housed on a 12 TB QNAP NAS). Since day 1 it has been a major problem. The biggest problem I have now is random crashing--can occur any time even when I am not even using the Mac Pro, making it totally unreliable and a $5,200 paperweight.
I have had several Apple Care people working on this, but after having been passed around to 5-6 different people, they still have no solution.
Anybody having a similar problem?

As today I'm sure I'll not make the purchase again.
The more I look into this problem, the more people and articles I find about it: and it's more than a month and no update to fix the problem.
PC alternatives are far more interesting and they still give you the choice of building your machine.
Apple was amazing 15 years ago, where is the team of developpers that created the old Mac Pro?!
I want to be optimistic too, but I'm already collecting all the info on how to build an backup machine... since I'm using Adobe CC and other interchangeable softwares, there is no more problems swithcing from Mac to PC and vice-versa.
I hope there will be a third contender entering the market soon, with a dream computer on Linux. I am on mac because of its reputation 20 years ago, but times are changing and Apple vision seems very different now.
I'm afraid that WWDC will not announce a thing relevant for the MacPro or computers, we got used now to ear only about phones and tablets...

Similar Messages

Having big problems with my new Mac Pro, when I launch Photoshop CC, I get an error message, can carry on but after a few tasks it starts going gar... menus go blank, when you try to save it shows a blank box.... can anybody help?

Having big problems with my new Mac Pro, when I launch Photoshop CC, I get an error message, can carry on but after a few tasks it starts going gar... menus go blank, when you try to save it shows a blank box.... can anybody help?

when I launch Photoshop CC, I get an error message
and what exactly is the text of that error message?

Were there graphics card problems with the 2006 Mac Pros?

I'm curious about the ATI 2600 graphics card issues occuring with the new Mac Pro's using Leopard...
Did this just start occuring or were people also having problems with the NVIDIA GeForce 7300GT cards on the 2006 Mac Pro's while running Tiger?
The reason I'm asking is my Dual 867 has finally given up the ghost and needs to be replaced and I have the opportunity to buy a new 2 Dual-Core 2.66GHZ Mac Pro with Tiger loaded in lieu of the newer, problem ridden models.
Thanks for your responses.

the 7300 has had no widespread problems.

Will my LED 27 Cinema Display work with the new Mac Pro?

Will my LED 27 Cinema Display work with the new Mac Pro?

Mini DisplayPort (like 27" LED Cinema Display) is a direct subset of ThunderBolt (like Mac pro late 2013). It plugs right in and the display portion "just works", no adapters required.

I urgently need to know how I can connect 8 thunderbolt display, I was thinking with the new mac pro will come out, but I wonder if it is possible to connect an iMac to 4GB of graphics card, but suffers from the imac. thanks

I urgently need to know how I can connect 8 thunderbolt display, I was thinking with the new mac pro will come out, but I wonder if it is possible to connect an iMac to 4GB of graphics card, but suffers from the imac. thanks

I tightened all HD screws and it didn't help. With the machine running and side of the case off, I physically stopped both the video card fan and the front case fan with my finger for a couple seconds and the noise continued. I also took all hard drives out one by one and rebooted each time. Again, the noise continued until I took out the Mac HD in Bay 1, rebooted, and I had a very quiet, silent machine. The issue is the hard drive in bay 1 that shipped with the computer, it's without a doubt causing the hum/woosh sound. I still need to know if I can safely swap the Mac HD from bay 1 to bay 4 without any issues to the operating system. I would like to try that to see if it dampens the noise but I also want to make sure this swap won't screw up my machine at all.

HT204347 is there an audio card that comes standard with the new Mac Pro?

Is there an audio card that comes standard with the new Mac Pro?

Hi cvs904,
If you are interested in more information about the built-in audio ports on the new Mac Pro, you may find the following article helpful:
Mac Pro (Late 2013): Audio ports
http://support.apple.com/kb/HT6024
Regards,
- Brenden

Rendering problems on the new Mac Pro with premier CC

Previosuly on my iMac, periodically i got strange green compression and distortion on my exports, especially when converting from native canon 5D files to say another format such as quicktime. Now I've upgraded to the new MAC PRO and things are way worse, random distortion, artefacts and coloration is appearing in my final renders, this is almost making my workflow come to a stop. Anyone having same problems? any solutions from Adobe?
I found that deleting the preview files and rendering helps sometimes, but surely this is a terrible bug that needs to be fixed
in preview
and in the exported movie
and even crazy inverted style colours like this
help!

Ditto. I have recently been getting the same problem on export from Premiere.
There's another thread here - Mac Pro Render & Export Glitching...: Apple Support Communities -
Any idea Adobe as this seems to be getting worse and is costing me.

Performance with the new Mac Pros?

I sold my old Mac Pro (first generation) a few months ago in anticipation of the new line-up. In the meantime, I purchased a i7 iMac and 12GB of RAM. This machine is faster than my old Mac for most Aperture operations (except disk-intensive stuff that I only do occasionally).
I am ready to purchase a "real" Mac, but I'm hesitating because the improvements just don't seem that great. I have two questions:
1. Has anyone evaluated qualitative performance with the new ATI 5870 or 5770? Long ago, Aperture seemed pretty much GPU-constrained. I'm confused about whether that's the case anymore.
2. Has anyone evaluated any of the new Mac Pro chips for general day-to-day use? I'm interested in processing through my images as quickly as possible, so the actual latency to demosaic and render from the raw originals (Canon 1-series) is the most important metric. The second thing is having reasonable performance for multiple brushed-in effect bricks.
I'm mostly curious if anyone has any experience to point to whether it's worth it -- disregarding the other advantages like expandability and nicer (matte) displays.
Thanks.
Ben

Thanks for writing. Please don't mind if I pick apart your statements.
"For an extra $200 the 5870 is a no brainer." I agree on a pure cost basis that it's not a hard decision. But I have a very quiet environment, and I understand this card can make a lot of noise. To pay money, end up with a louder machine, and on top of that realize no significant benefit would be a minor disaster.
So, the more interesting question is: has anyone actually used the 5870 and can compare it to previous cards? A 16-bit 60 megapixel image won't require even .5GB of VRAM if fully tiled into it, for example, so I have no ability, a priori, to prove to myself that it will matter. I guess I'm really hoping for real-world data. Perhaps you speak from this experience, Matthew? (I can't tell.)
Background work and exporting are helpful, but not as critical for my primary daily use. I know the CPU is also used for demosaicing or at least some subset of the render pipeline, because I have two computers that demonstrate vastly different render-from-raw response times with the same graphics card. Indeed, it is this lag that would be the most valuable of all for me to reduce. I want to be able to flip through a large shoot and see each image at 100% as instantaneously as possible. On my 2.8 i7 that process takes about 1 second on average (when Aperture doesn't get confused and mysteriously stop rendering 100% images).
Ben

How can i use 3(or more) hdmi monitors with the new Mac Pro(2013)?

I've been looking around, trying to find a solution to this problem.
I saw at one place that an active thunderbold -> DVI will work with the older mac pro model.
Will this work with the new one as well?
Will i be able to connect 3 screens if i use 2 passive thunderbold->hdmi and one
active thunderbold->dvi and then a dvi->hdmi?

If you need to buy Apple's $99 Mini DisplayPort to Dual-Link DVI Adapters you may find you need to return and replace the adapter/s till you find one that works.
Recently, after my nMP arrived I bought two adapters. It took 3 trips to the Apple store to find a second one that worked properly. This also happened a few months ago when I was buying those adapters.
You should be aware that you'll also need the DVI cable that has the full set of pins, not the one with the row in the middle missing.
If you check on the Apple customer reviews in the online store you'lll find the issues and possible solutions to this situation.
Eventually I returned the second adapter when I found a way to get 2560 x 1600 through the HDMI port. I now have two 30" monitors that display 2560 x 1600.

How to use hard drives with the new mac pro

A few quick questions about upgrading to new Mac pro desktop
I currently have 4 internal hard drives for a total of 8T
What will the solution be to add storage to the new desktop?
I assume it will be thunderbolt options?
Lets say I wanted at least 8TB of storage to add to the computer
and attached the storage via thunderbolt will it be as fast data throughput
as the harddrives in my current computer hooked up to the external bus?
I also have a pci card running my audio plugins for Universal Audio how will those pci
cards work on the new mac pro?

Also will the transfer rate with the pegas be as fast as if the drives were connected to the bus in the machines like the old mac pro?
To answer that, think of this as a Bottleneck problem. The overall performance is as slow as the slowest device.
At this writing typical rotating drives can produce a momentary burst at 125 MBytes/sec or 1,000 Mbits/sec. Only FireWire 800 is starting to be a limit for that -- EVERYTHING else is faster. Thunderbolt-1 is 10,000 Mbits/sec -- ten times faster.
The best SSD can produce a burst at maybe 800 MBytes/sec or 6,400 Mbits/sec. There is not a big speed difference in an SSD RAID, because the latency is already low. But the 10,000 Mbits/sec of ThunderBolt-1 is still plenty fast enough for that as well.
If ThunderBolt-2 devices really can run a single data stream at 20,000 Mbits/sec, that does not make ANYTHING faster -- it just moves the ceiling (potential bottleneck) a bit farther away.

Does anyone else have this problem with the new up...

in order for me to dial or use the keypad, i have to press the end key before dialing any numbers and then to remove the numbers and the dialing bar, i have to clear all the numbers manually by press the C button then i can press the end key to take off the dialing bar. another problem i have is that when i put my profile on silent, the phone doesn't vibrate the screen and lights only flash like they normally do. has anyone else had this problem? im guessing there are more flaws with the new update but im still looking into it.

someone help meee!!!

Has anyone had issues with the new Mac Pro computers and the Adobe Application Manager?

We just purchased a new Mac Pro and transferred everything from the old computer to the new one. Now we are getting Adobe Application Manager errors and it wants us to download Application Manager. That leads us to the Adobe Installer that encounters the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem. But that doesn't work either.
Anyone run into this?

Yep, half of my tracks are coming up displaying an error -69 ( http://docs.info.apple.com/article.html?artnum=302684 ) and every time I remove a track from the shuffle or update the shuffle, Itunes opens a window displaying the contents of J:\ (obviously the ipod) and hidden folder \iPod_Control.... I'm really irked with this. Been mucking around with the stupid thing for hours now.
Nothing was wrong with it until it suddenly decided to stop working, it wouldn't play tracks and Itunes wouldn't recognise it, hadn't missed a beat up till now. Sifted through the Support site for an answer and getting told I needed to update Itunes and update the Ipod software, ***?? It was working fine before. Me thinks Apple have inserted software in ipod to force users to update to newer version of Itunes. Anyway, ever since updating to the latest Itunes, the Ipod is back in action, but it is trying to tell me that half of my mp3s are corrupt (see error -69), rofl, um no, it's your stupid software Apple, I'm off to by myself a decent MP3 player without the bloat software.

Has anyone actually used PS CS6 with the new Macbook pro?

There has been an awful lot of discussion about how the new macbook will work with CS6, mostly talk about the UI, but has anyone used it? How does it work with the retina display (other than the UI)? Yes, Adobe is going to make it retina compatible and we don't know if they will charge for the upgrade or not. But I'd like feedback from someone who is using the new Macbook pro with CS6.
Thanks!

Thanks. I have scoured the forums and nobody has used it - or if anyone has, they haven't said squat. Anyway, I took the plunge, downloaded the app and it is absolutely stunning on my rMBP. Even though, as you say, it is at the pixel representation I've always had. I can't wait until the update and full retina representation.
It is fast as blazes, sharp as a tack. A beautiful thing. I'll play with it some more to see how it performs. But so far with some short tests, the rendering is almost instantanious and the colors are brilliant.
So far, so good.

OnScreen windows problems with the new MacBook Pro (see pictures)

Hi Everyone,
For the beginning, please excuse my bad english i am more fluent in french ...
I have some problems with the onscreen windows (pictures = 1000 words !) :
With explanation
http://img17.imageshack.us/img17/425/captureecran001.png
Without but same problem ...
http://img806.imageshack.us/img806/1007/captureecran002.png
http://img215.imageshack.us/img215/2059/captureecran003.png
http://img839.imageshack.us/img839/8513/captureecran004.png
Somebody have any ideas ?
Thanks in advance
MB

So this only appears in advisory/confirmation windows and nowhere else, i.e. you never see it across documents or images or in other situations ?
First suggestion is to try re-installing the latest 'combo' 10.6.6 updater and see if that changes anything.
http://support.apple.com/downloads/DL1349/en_US/MacOSXUpdCombo10.6.6.dmg

Backlight problems with the new MacBook Pro ( see pictures)

Hello everybody,
it seems to Be that the Display of my MacBook Pro early 11 seems to have a Problem with the backlight.
I made two pictures. The effect only is visible when the background is black. The second picture shows a white background where no problems are visible.
http://img69.imageshack.us/i/fotofnu.jpg/
http://img716.imageshack.us/i/foto1hx.jpg/
Thank you for your help and please excuse my english if there are any mistakes

isn't there anybody who could tell me if this is normal? Perhaps there are people that have the same problem?

Anyone having a crashing problem with the new Mac Pro?

Similar Messages

Maybe you are looking for