Anyone having issues using "iPhoneconfigutility?" I downloaded it several times, but the program never opens.

Question

Anyone having problems using, "iPhoneconfigutility

Answer 1

I've tried installing, reinstalling and removing and installing itunes 9.1 but the program will not start. I have clicked on the desktop shortcut, the itunes.exe in the program folder but all i get is a brief loading hourglass and then nothing. I have checked in task manager and the programs itunes.exe and ituneshelper.exe are in the processes window but the program is not visible on the desktop.
Starting some basic-principles troubleshooting here, if you're game.
The first thing to try isn't a cure in itself, but can rule out some possible causes of problems, and narrow in on others. We're going to check to see if this is a systemwide issue or if it is specific to one particular user account.
From the Start menu, choose Control Panel.
Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
Select Create a new account and follow the instructions to complete the account setup process. Give the new user account full administrative rights.
Once the new account is created, choose Log Off from the Start menu. Log into the newly created user account. (Don't use fast user switching to move between accounts.)
Launch itunes in the new account. The setup assistant will/should run. Do not add any files when prompted to do so (if things get that far). Just let it eventually open to an empty library.
... does it eventually open to an empty library? Or do you get the same sort of behavior as in the usual user account?