Anyone having issues with InDesign (CS5) and Suitcase Fusion 3 (Mac)?

Question

I've run into a problem that I think might be caused by Suitcase Fusion 3 [Version 14.2.0 (319)], but I'm wondering if anyone here is having any issues with InDesign and Suitcase Fusion like I am?
Just about every time I launch an InDesign document or an Illustrator document (don't seem to have the issue in Photoshop, strangely enough) it pretty much crashes to the point where it's a force quit. Before anyone asks the question, this is what I've done - I've reformatted my hard disk (even writing 0s!), done a clean install of Lion (10.7.3), clean install of Creative Suite 5 (and updates), clean install of Suitcase (and updates)...you get the idea. I'm still ending up with crashing just about every time I open a document in these two apps.
As an experiment I downloaded a (fully functioning) trial version of FontAgent Pro (which I didn't like, btw) and didn't encounter any crashing at all in either application.
I've opened a ticket with Adobe to see if they have any details as to whether this is a known conflict or whatever (though I don't hold much hope for getting help from them since it's looking more like a Suitcase issue than a Creative Suite one).
Does anybody have any suggestions as to what I can do to try and resolve this?
I'm in the middle of producing two magazines and I really really don't need this! Lol

Answer 1

From the lovely people at Extensis tech support -
Thanks for the info. As you said, if this is happening when you have only manually activated fonts, then the auto-activation isn't coming into play which does lead me to think it is related to the plug-in generally and maybe the sleep issue, which you say you definitely have. So I've added you to the sleep issue tracking.
If you find yourself coming back from putting the computer to sleep and the apps with Suitcase plugins have hung, do this:
1)      Go to your spotlight and type in "activity"
2)      Launch "Activity Monitor"
3)      Highlight the name of the adobe/quark application that is hanging by clicking it.
4)      Click the "Sample Process" button at the top of the screen.
5)      Click the "Save" button.
6)      Click the "Save" button again and save the file to your desktop.
7)      This will generate a file such as " Sample of Adobe Illustrator CS5.txt"
8)      Repeat this process with any other application that is hanging.
9)      Highlight the "FMCore" process by clicking it.
10)  Click the "Sample Process" button at the top of the screen.
11)  Click the "Save" button.
12)  Click the "Save" button again and save the file to your desktop.
13)  This will generate a file named " Sample of FMCore.txt"
14)  Place these files along with the ".Plugins.txt" files created earlier into a new folder called "Plugins"
15)  Right click (control+click) to compress into a .zip file.  
Please attach this zip in reply to this mail.
When we are sure of a fix, we'll get back to you. In the meantime here are some workarounds:
Option 1:
1)      Back up your font sets by dragging them to the desktop
2)      Remove SF3 v14.2 by following the instructions here: 
http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4020
3)      Download and re-install Suitcase Fusion 3 (version 14.0.6) from: 
http://dl.extensis.com/downloads/ST/EN/M/SuitcaseFusion3-M-1406-EN.zip
4)      Are there fonts and font sets in your old font vault you would like to recover?
If NO :
a)      Open SF3
b)      Simply drag and drop your original fonts into the SF3 "Font Library". This will copy the fonts into a new font vault.
If YES : Restore your old fontvault from the backup the removal tool created
a)      If you choose "Y" to KEEP your font vault earlier when you ran the removal script, on your desktop you will find a folder called "Extensis-Backup-today's date" that contains a backup of your previous suitcase fusion 3 fontvault.
b)      Move your old font vault from the "Extensis-Backup-today's date" folder on your desktop into this folder: 
/Users/[your username]/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault
c)       Launch SF3 from your dock. you should now see all your old fonts and font sets.
Option 2:
Remove our auto-activation plugins and activate your fonts manually in SF3 and/or add your adobe/quark apps to the SF3 > Preferences > General > Global Auto-Activation Options list. here's how:
1)      In SF3: choose Suitcase Fusion 3 > Manage Plugins
2)      Uncheck the boxes for adobe/quark apps; this will remove our auto-activation plugins
3)      Choose SF3 > Preferences > General
4)      Under "Global Auto-Activation Options", press the "+" button to add your adobe/quark apps
Please note that "global auto-activation" is less accurate than our plugin-based auto-activation. Double check your font usage in your design app to confirm the correct font was loaded after opening a document.