Anyone having problems with "The Dark Knight" digital copy?

I downloaded the digital copy of "The Dark Knight" onto itunes by using a redeem code that came with the dvd set. The movie downloaded, but when I try to watch it there is no picture or sound even though the timer is activated. I emailed itunes support and they told me to uninstall then reinstall itunes, quicktime, and other apple software. I followed their instructions, but the movie still plays with no picture or sound. Anyone have similar problems? Or a solution?

im having the same trouble with a digital copy of star trek i just keep getting a grey screen no audio or visual.
ive just had a good scroll through some off the answered questions one thing you could try is deauthorizing your computer form itunes and then reauthorizing it. hopefully this should work for u.
Message was edited by: SolarisG

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