Anyone help with this...cannot access itunes store
I get a warning then get kicked off. This has been going on for a week now...maybe after getting new version of itunes?
I have googled for answers and tried a couple of things but nothing has worked.
Hey Eugene Carr,
Thanks for the question. If I understand correctly, the iTunes Store page is blank. I would recommend that you read this article, it may be able to help the issue.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario
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HTH! -
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Yes, except n°1 - empty Temp directory, I had tried/checked all of those.
I emptied the local temp folder tonight, but it still won't work.
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Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
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i cannot access itunes store- it comes up with a blank screen that merely says itunes store
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
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[killed] com.apple.CallHistoryPluginHelper.plist
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Thank you...problem solved! Yes I was using the same name. The issue was really for me with downloading the updates for iPhone apps. I deauthorized all, and now am able to download the updates. And play purchased music. So I know I'm good with this machine, and with the others ones when they come up I'll authorize them. Thanks again.
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I cannot access iTunes store from my laptop. I could for years but suddenly - no.
Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes.
Have allowed pop-ups.
Have flushed the DNS. Nothing.
Still can't access the store. Please help!Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
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If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
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