Anyone know how to fix Bluetooth headset not working properly after iOS 8 update?

I have an iPhone 5S and I use a Plantronics PLT M20 model bluetooth headset. I am no longer able to answer calls by pressing the button on the headset, since updating to iOS 8. I also also cannot end calls by pressing the button on the headset. This only happened after iOS 8. The Apple Care rep stated that "this is most likely a problem with the bluetooth manufacturer and they need to update their firmware, so now it's just a waiting game until they do that". Is that correct? Anyone encountering this?
Related information....
Hi - I'm a student with disabilities and rely heavily on accessibility features that make my life easier. For example, I use a Bluetooth headset to trying answer phone calls and use Siri… I especially use the "Raise to speak" option for accessing Siri. Since updating my iPhone five us and my iPad air, I've been scrambling to access the "raise to speak" option for Siri without success. When I called AppleCare, the representative stated I should have that option to enable in my settings. When I explained to her that the option is not showing, she wanted me to reset my phone to factory settings. When I told her I googled the issue and found that it may have been removed in iOS 8… She put me on hold, Came back and told me I was right.
What's worse is that that my Bluetooth headset is no longer working with my iPhone 5S. She stated that it may being I needed adjustment from the manufacturer of the headset– Plantronics. All I know is that the apple care representatives seem confused and I am extremely disappointed in this really impacts my use of Siri and my phone.
When I asked her to submit feedback to her supervisor or the powers that be… I was simply asked to submit feedback to the Apple.com website. While I understand Apple might read that feedback, I also recognize that they don't reply and I don't feel that is great support to someone like me who has a disability and needs a solution. The"Hey Siri" option is not working for me.
Does anyone have any workarounds for the "Raise to speak" problem or the Bluetooth problem? Specifically, the Bluetooth issue is when I try to hit the button on my Bluetooth headset to answer a call or end the call. It's a Plantronics PLT M20 model.

Follow-up to my earlier post that iPhone 6 Bluetooth not working correctly.  I purchased a Jawbone MiniJambox to use as a speaker phone in my office.  Everyone in our company thinks they are the best.  However, it is experiencing the same issues as with all my other Bluetooth headsets.  Everything works except cannot answer or hang up calls pushing the buttons on the Bluetooth devices.  The Bluetooth patio speakers in our courtyard also have the same issue.  However, my colleagues using iPhone 5 and 5s who did not update to iOS8 are using all Bluetooth devices without any issues.  Apple says it is a problem with my Bluetooth device.  Come on Apple.... This makes 7 different Bluetooth devices with different manufacturers.  You cannot possibly believe the problem is with the Bluetooth devices when iOS7 works perfectly fine...
On another issue, my iPhone 5s worked perfectly fine in my vehicle entertainment center connected via USB.  The vehicle entertainment center had complete control of my iPhone and iTunes.  However, now I plug in my new iPhone 6 and it no longer communicates with my vehicle entertainment center.  Again when I called Apple, they said my vehicle entertainment center needed a firmware update.  Are you kidding me...  That is a bunch of BS...!!!

Similar Messages

  • Aluminum Wireless Keyboard not working properly after Firmware update 1.1

    Hi,
    Well, as the subject says, my keyboard is not working properly after I updated the firmware. The problem is that several keys (delete, down arrow, brackets and apostrophe) stopped working right after I installed the update. I never dropped it or hit it. And I did not stop or interrupt or did anything during the install. I take very good care of it.
    I have already tried toubleshooting with the support page, restarting the iMac, taking off the batteries, setting it up with bluetooth again, going back a week with time machine and to reinstall the firmware. So, if you have something new for me to try, I will really apreciate it.
    Thanks in advance.
    Franco.

    I have 24" iMac with the Apple wireless M&KB - I know this is basic but have you tried a fresh set of batteries? My KB will refuse to establish connection when batteries are on the weak side the firmware update may just be a co incidents. If your wireless mouse is working OK then I would guess the blue tooth is functioning.
    Not sure about the 10.49 download - are your other file downloads completing properly? Are there any error messages?
    Steve

  • ITunes / iPhone not working properly after newest update...

    iTunes is not working properly after the newest update...  It dosen't see my iPhone, the program acts very sluggish, and has trouble loading the Store.  Anyone have a solution or an explanation?  I have tried the suggestions found in other threads ie. restart, re-download, charge phone, restart phone and so on. Nothing works.  Everything was working fine until iTunes and the new ios were installed.  After that it all went to crap.  Thanks, Randy...

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Does anyone know how to fix 'itunes could not backup the iphone an error occurred'?

    Tried absolutely everything suggested to remedy this very annoying Iphone 4s backup problem, wish Apple would just get round to fixing the problem that a lot of people seem to have for some time now, 'iTunes could not backup the iPhone because an error occurred' refuse to part with £25.00 to be told they don't know how to fix or they are not aware of the problem being so talked about on their support communities. Please please help, its been 4 months now and I have tried absolutely everything out there.

    You really tried EVERYTHING in that article? I'm impressed, it's a long list.
    The most common cause is a currupt current backup. Deleting the current backup should fix it if that's the problem. You need to delete it in iTunes Preferences, Devices tab. But with Windows unfortunately that isn't always enough. You need to use Windows Explorer to make sure the backup is completely gone, as the system call that deletes a folder sometimes fails to delete it completely. So open Explorer and make sure it's gone, and if it isn't delete it using Windows. The location is:
    Windows Vista and Windows 7/8:  \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
    There have also been reports that some apps prevent the backup from completing, probably because they create files that the backup program doesn't recognize. The most common offender reported is iZip.

  • Ipad2, safari does not work properly after ios6 update. How do I fix it?

    I need help in fixing safari problems after ios6

    With the amount of information you've provided it's impossible to offer a potential solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:
    what version of iPhoto are you using?
    what system version are you running?
    what do you mean by not working properly? Explain in detail.
    what fixes have you tried?
    where is your library located?
    did you apply any updates or upgrades just prior to the problem occurring?
    are you running a "managed" or "referenced" library?
    what type of Mac?
    how much free space on your boot drive?
    OT

  • Smart Actions not working properly after software update

    My Razr updated 2 days ago and since then my Smart Actions are not working properly. 
    I have my Work action set to turn the volume down when I'm at a certain GPS.  It shows that "Work" is active, but doesn't turn the volume down.
    Also, there are times (since I've owned the phone) that it will not connect to the network after coming off a Wifi Connection without rebooting the phone.  I took it into a Verizon store and they did a hard reset, and that fixed it for a time, but it started doing it again. 
    Any help appreciated.

        Hi mcclainkb, Let's make sure your phone works as you expect it to! Have you tried removing the Smart Action and setting it back up again?  Are your other GPS services working as normal?  After the hard reset performed in the store did you install all of the same application that you had before?
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • Anyone know how to fix problem of not being able to import RAW files of Nikon D800 to Lightroom 5.2?

    Hi there, am failing miserably to import NIKON D800 RAW files into Lightroom, have updated to version 5.2 which Adobe website says is compatible, but still no luck. Can import PDF files of Nikon D800, and my RAW files are fully accessible via Nikon proprietary software such as ViewNX2 and Capture NX2. Have Microsoft OS Windows 7 (if that helps..). Anyone any idea how to fix this problem? Grateful for any ideas, Ruud

    Dear Jim, you have set me on the right track, thanks! I have updated my Nikon View NX 2 software (which includes the transfer software from camera to hard disk) and this has done the trick. Many thanks, also to Keith for showing interest in my problem. Downside remains that the files previously loaded with the old software remain 'un-importable', so if anyone still has a good tip how to try and correct that...
    .. all ideas are welcome!!
    But as said, many thanks for helping me solve the issue for future downloads
    Ruud

  • Does  anyone know what kind of bluetooth headset will work on my Powerbook?

    Hi,
    I just found out that my LG headset will not wirk with my bluetooth 1.1+EDR hardware. Does anyone know what will?
    Thanks

    Hello,
    Thanks for the responce.
    I was hoping for a wireless headset for easy to use on the road with out bluky cables.

  • Play/Pause controls not working properly after IOS 8

    I like streaming content off of a website I visit in safari.  Before the update, I was able to play/pause the content from the lockscreen, I was also able to do it using my apple earpods.  Now this feature doesn't want to work properly.  It will work when I start listening, but if I let it play or stay paused for more than a minute, the controls stop working.  If I press pause in the lock screen, nothing will happen.  However, when I Slide-To-Open, the audio will start playing  (or pausing) like I intended.

    Follow-up to my earlier post that iPhone 6 Bluetooth not working correctly.  I purchased a Jawbone MiniJambox to use as a speaker phone in my office.  Everyone in our company thinks they are the best.  However, it is experiencing the same issues as with all my other Bluetooth headsets.  Everything works except cannot answer or hang up calls pushing the buttons on the Bluetooth devices.  The Bluetooth patio speakers in our courtyard also have the same issue.  However, my colleagues using iPhone 5 and 5s who did not update to iOS8 are using all Bluetooth devices without any issues.  Apple says it is a problem with my Bluetooth device.  Come on Apple.... This makes 7 different Bluetooth devices with different manufacturers.  You cannot possibly believe the problem is with the Bluetooth devices when iOS7 works perfectly fine...
    On another issue, my iPhone 5s worked perfectly fine in my vehicle entertainment center connected via USB.  The vehicle entertainment center had complete control of my iPhone and iTunes.  However, now I plug in my new iPhone 6 and it no longer communicates with my vehicle entertainment center.  Again when I called Apple, they said my vehicle entertainment center needed a firmware update.  Are you kidding me...  That is a bunch of BS...!!!

  • Printer is not working properly after I updated OS

    My printer is not working after I updated my OS software. It will only print out pages as a mirror image. All the programs are not printing properly. Could really use some help fixing this issue.

    What software did you update?
    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 
    Please describe in detail all you have attempted to do in order to resolve the issue.  Have you contacted the printer manufacturer tech support?  Read the printer's user manual?  Your printer drivers updated to match your updated software? 

  • Walkman app search not working properly after lollipop update?

    Does anyone else have problems with the walkman app search function? Just yesterday it worked fine before I updated to lollipop, when I searched for a song it actually found it. Now it's all broken and can usually find results only when I type in two or three letters. If I type less or more it finds nothing at all even though I know I have those songs on my SD card.
    I can find the songs just fine if I scroll through all the albums manually, but that's slow and pain to do...
    I updated the walkman app too after I noticed this problem but nothing changed. I also tried cleaning app data/cache but it doesn't help at all.
    Solved!
    Go to Solution.

    Sony really needed to test Lollipop better. On my Xperia Z3 Compact, after Lollipop installed, Walkman app could no longer find any of my SD Card music using the Search function. It could however still play the SD Card music via the playlist. My best guess is that the index was corrupted during the upgrade, or Lollipop indexes SD Cards differently.
    The solution to move SD Card music to Internal storage was a non-starter for me, as the Internal storage is 16GB and I have over 32GB of music on my SD Card.
    However, I can report that I solved the problem by:
    Connecting my phone to my PC by USB.
    Moving all the music off the SD Card and onto my PC.
    Moving it all back onto the SD Card.
    Time taken : over 2 hours! Thanks a bunch Sony. Lollipop looks nicer than KitKat but wasted my time, apart from seeming to make apps slower and eat battery faster My advice to people thinking of switching from KitKat - don't bother!

  • Function Keys not working properly after recent update today.

    Sat C855 - today I downloaded the 2 recent updates & now my function keys aren't working properly. Anyone one else have that problem? What can I do?

    Hi! Night shift here! You can find the full model number on the bottom of your laptop. Jerry might not log on again tonight!
    Dokie!
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
    Attachments:
    Capture40.JPG ‏366 KB

  • Ipod not working properly after ios6 update

    I recently updated my ipod touch with the ios6 update, and now most of my apps wont open, and others shut down after a few seconds including the app store and itunes! is there any way of reversing the update? or fixing it without having to go to the apple store? 

    If the update does not work for you then do as I explained in my previous post and roll back to the previous driver. That philosophy can be applied to all updates.
    If there is no pressing or emergent reason to update and your PC or notebook is running just great... don't update. (that is especially true when it comes to a BIOS update)
    For your issue #2, the problem could be your wireless connection (hotspot, router or modem) that causes the dropped connection.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Find My Friends Not Working Properly after iOS 7 Update

    Following update to iOS7, the Find My Friends app doesn't seem to work properly anymore.  In particular, when the app is on, or running in the background (i.e. you can see it when you double tap the home button) everything is fine and my friends can see my location.  When the app is killed, i.e. off or not running in the background, then my friends cannot see where I am. 
    That was not the case with the old iOS where regardless of the app running in background or not, my friends could still see my location.  Has this happened to anyone?  Does anyone have a solution?
    Thank you!

    Appreciate that, but it's not as useful now.  Many users have the same issue, also see
    https://discussions.apple.com/message/23105624#23105624

  • Netflix not working properly after ATV update

    After the update, movies at netflix after some seconds, video starts from the beginning and audio still plays normal.
    Can't see anything like that. Have to fast forward so video comes back to original point.
    Can you guys help me out?

    If the update does not work for you then do as I explained in my previous post and roll back to the previous driver. That philosophy can be applied to all updates.
    If there is no pressing or emergent reason to update and your PC or notebook is running just great... don't update. (that is especially true when it comes to a BIOS update)
    For your issue #2, the problem could be your wireless connection (hotspot, router or modem) that causes the dropped connection.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

Maybe you are looking for