Anyone know how to get Apple support?

So, I need to find out why my Iphone won't wirelessly sync anymore.  I go to https://www.apple.com/support/iphone/contact/ and enter my serial number and hit CONTINUE... and the little whirling thing whirls and whirls and whirls... I've refreshed the page, tried a different browser, and even rebooted my computer, all to no avail.
I'm about to post this question, and my current attempt has had the spinning thing going for a full five minutes.
Any suggestions?
Thanks...

Well, while that's great for those "lots of people", it doesn't help me at all since I don't know any of them.  I also can't use a workphone; aside from the fact that they're all "for official use only", I spend my shift in a patrol car so I don't even really have access to any of the phones at the station.  Even if I were willing to use my access code to get an outside line from the City's phone system... and with my luck, they'd audit the call and want to know how calling Apple support was "official"...
I also didn't see any chat options... of course, back to my actual question, the little swirling thing was still swirling when I just now woke up, after, what, seven hours?  There could very well be a chat function, but if I can't get to it, it's useless to me.
Eventually I suppose I'll have to arrange for one of my buddies to come overhere and let me borrow his phone for the hour or whatever it'll take.  That's just so much more convenient than having an email support option!

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